Itunes 9.2 freezes during playback

Recently during playback, video or audio will freeze for a couple of seconds and then continue. This happens more often during movie playback. It usually happens about an hour into a movie, but will also happen during song playback. I usually end up stopping and exiting and then resuming playback.
Suggestions?

I get the exact same thing. Although it happens with all video related content even after a few seconds. Every 5 seconds or so, the video skips, hiccups, freezes, lags, is choppy... whatever you want to call it. It happens on music videos, purchased videos, and video podcasts. It doesn't seem to matter that this video resides locally on my hard drive and is not streaming across the Internet or a network. Is this a memory cache buffering issue? Is this a video card issue? Does anyone have any thoughts? Another thought: I have a very large iTunes library = over 55,000 songs, videos, podcasts, etc. Perhaps this is affecting playback of videos? My computer is beefed up and max'ed out with all the available RAM, I have a brand new logic board (motherboard + video card) and have a freshly installed Snow Leopard system as of 6 weeks ago. This video playback issue is unacceptable! Thoughts?

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My iTunes movie rental freezes during the opening credits always at the same place.

my iTunes movie rental freezes during the opening credits always at the same place. What is the cure? Can I recieve credit for the rental since I could not view it in its entirerty?

Hi Epski
Let us know how you go as i'm having the same issue also. I upgraded to yosemite and itunes 12 at the same time and thought the OS upgrade was the issue. I downgraded back to Mavericks again (for lots of reasons i won't go in to here) thinking this would fix the problem but it didn't.
When i play any video content from itunes 12 in full screen goes dark once the controls fade away. QT, appletv or anything else plays them perfectly, as per itunes 11!
You don't have a Samsung TV by any chance do you?

HD DVR's Freezes during Playback

I have 2 HD DVR boxes. Lately each box seems to "freeze" during playback of the various programs I have recorded. I am not able to fast forward or rewind the program. If I stop the playback and try to view the program from the beginning, the video again freezes at the same point. It is almost like there is a corrupt file for that area of the program. Is there any way to remedy this situation? It seems to be happening more and more on both set top boxes. Thanks!

I have the same problem on a QIP6416 HD DVR. In the past 2 weeks 3 different recorded programs have frozen during playback and cannot skip or fast forward beyond the frozen point. I can delete the frozen program, but problem has re-occurred several times in the last 3 weeks while other recordings are OK. It does feel like a corrupt file, or bad disk blocks on the DVR, or messed up file structure system that a chkdsk in a Windows environment would fix. Is there are any solution to resolve this problem?

MacPro 3.1 with GTX285 freezes during playback- too slow?

I´m having issues with my MacPro 3.1 (2008, 10GB RAM, GTX 285 card) and FCPX which always freezes only during playback.
I can edit the whole day without any freezing as long as I do not play back the edit for longer than 1 minute. After about 1.15 of continuos playback the computer will freeze for 45 seconds. The audio keeps playing though but the video will freeze and I cant do anything on the computer. Then video comes back for another minute before it will freeze again. So I can never see the whole edit...
When working with Adobe Premiere CS6 or any other program I do not have the slightest issues and the MacPro is working fine the whole day. I only have this issue with FCPX (10.0.6 and 10.0.7)
I have tried the following so far:
- trashed preferences
- re-installed FCPX
- clean install of the OS (10.8.2) on a fresh HD with fresh install of FCPX (no other programs on the system)
- changed RAM
- Hardware Test with no issues showing
- dropped in my old GT8800 graphic card which seems to be too slow but does not show any real freezes only choppy video playback
- Cuda driver installed and Cuda uninstalled
Could it be that my system is too slow for FCPX? Could the 285 cause the freezing? Does anybody else have this kind of issues? I have to use Premiere Pro CS6 with Cuda for most of my projects, but for quick edits I would love to use FCPX with this machine. What can I do? Any ideas what could be wrong with my system? Any feedback would be highly appreciated.

Tom,
thanks a lot for taking the time to reply. Now I´m even more puzzled knowing that it should work fine on my machine.
I also got the impression that the GTX285 should handle FCPX without any issues and it does on my machine until it freezes. Its quite snappy during editing and can play quite a few effects that need rendering in real time. Strange thing also is that I do not get a dropped frame warning after the freeze.
Regarding your questions:
1) I tried all kind of formats ranging from DV, DVCPRO, DVCPRO50, XDCAM and ProRes. Even tried transcoding and proxy. No matter what format I bring in, the freezing will occur
2) tried transcoding and the original file formats
3) Cuda drivers are up to date. I also tried various older drivers and not installing Cuda at all. Same result all the time unfortunately.
I no longer know what I should do... I´m already thinking about buying a ATI 5770 but I´m also using Premiere a lot which works great with the Cuda cards and I do not want to invest into this old machine - still hoping that a new MacPro will arrive eventually later this year...
Thanks,
Gerald

Playhead freezes during playback and no fader levels (Logic 8)

during playback on my powermac g5, it's a legit version from a studio.
playhead freezes and stops moving all together untill i pause and press play to refresh position.
This is happening with some but not all projects;
happening on a reasonable sized project, it contains 22 tracks overall, 16 are audio tracks (without excessive plugins) the rest of the tracks are various synths.
(i have checked the core overload and neither core is overloading and i am using the audio channel trick for the VSTs to balance it out between cores.)
got 10 bus sends but again nothing huge on them, just reverb here or there and basic FX and group EQ.
finally nothing on the master channel bar a EQ that is just analysing Freq.
I'm also not getting any fader levels at all during playback, this might be from the same issue?
the software isn't lagging at all just no playhead movement and no repsonse from faders, i've most probably pushed a button since i've recently moved over to logic from ableton on a PC.
let me know if i'm the moron or if it's a bug/something
Version No. 8.0.2

Actually, I must make correction, it is not the core audio error, it is the disk too slow error.

Clip's video momentarily freezes during playback

When playing a clip from the Clip library or in the Project timeline the application will periodically freeze; any keyboard inputs (such as hitting 'K' or 'L' during playback) are buffered. Everything on the screen freezes but the audio continues to play. After a couple of seconds the application will unfreeze and the video will "catch up" with the audio. The buffered keystrokes will then take affect.
(It's possible to skim the clip and it will not freeze during this. Skimming backwards and forwards at variable speeds works without a problem.)
For example, I choose a clip that is 11:37:44 in length. The first time the clip is played it freezes about 6 seconds in, then unfreezes 3 seconds later. The second time it doesn't freeze at all but plays straight through. The third time the clip is played it freezes about 4 seconds in and then unfreezes.
It's the random nature of the problem that is so vexing.
I'm running FCPX Trial 10.6.0 on a MacPro 1,1 with 16GB of RAM, running 10.7.5 and using a 2TB eSATA-connected RAID 10 drive. The OWC enclosure is fed by a SeriTek/2ME4 PCI card and the MacPro has been upgraded to an NVIDIA GeForce 8800 GT graphics card. There is 584.29 GB available out of the 2TB.

I logged out and logged in as a different user. I fired up FCPX and imported the same event file from the book.
It did not freeze once during playback.
I then imported one of the clips (.mov) I had imported from tape. Again, no problem whatsoever.
I removed any applications launched during log-in and logged in as normal, launched FCPX and it still exhibited the same problem with freezing.
Since all of the media is on the same (RAID 10) disk and the only difference is the account I've logged in with, it appears that there is a process running under one account that is responsible for the momentary freezing. If I find what it is I'll report back.

Itunes and ipod freeze during sync

hello,
firstly, i would like to thank all you kind souls who post to this forum with very helpful suggestions. you have helped me with many past difficulties.
my present issue concerns transferring songs from itunes to my ipod (4th generation). here's the story:
on friday, my ipod started acting funny (skipping songs, etc.). by saturday, it would no longer do anything (folder with !, resetting did not help). this had happened to me before so i did not freak out and figured i just had to restore (that had worked the first time around). however, when i plugged in my ipod to my computer (powerbook g4, just three weeks old), it was not recognised and i was prompted to initialize the disk. i then came to this forum and read pretty much everything related to this kind of problem. countless resets, erases, partitions, etc., later, i was able to get the ipod software back on the ipod. it seemed all normal but there was no music on it (makes sense since i'd restored it). but then...when i plugged in my ipod to sync it with itunes, it would freeze at a given song (not always the same one, sometimes 31 songs into it, sometimes 500). i came back to this forum and read that i should reset my ports, which i did. didn't help, the sync still freezes both the ipod and itunes.
so that's where i'm at: i have the ipod software on the ipod, but i can't sync it with itunes (i.e. i can't get my music onto it). my brother thinks i have bad blocks (or sectors). is this a possibility? the ipod does make some noise (not sure whether it's the infamous clicking...).
so here are my questions:
1) is there anything i haven't done yet that could get the ipod to sync with itunes?
assuming i have done everything and the problem is with my ipod's hard disk:
2) would a program like disk warrior potentially be able to fix the ipod?
3) would it cost me less to have the ipod serviced than to buy disk warrior?
4) is there somekind of open-source or freeware disk repair utility that could perhaps repair my ipod's disk?
thanks for reading and i really look forward to any suggestions.
gen
p.s. the ipod's more than a year old, so no longer under warranty.

Okay, I got it to work tonight...
My U2 iPod would freeze while syncing. I restored and tried to sync and it would freeze on different song #'s. All the while I heard a clicking sound coming from the drive that I never noticed before. It would just click once in a while, not repeatedly.
My fix: (a version of the carpet drop) While the iPod was on and spinning, I held it tight with my right hand, facing me and smacked it's side into the palm of my left hand, simulating the amount of force that it would incurr from a waist-high drop onto carpet.
Now, this force was sheer approximation, being that it would be too time consuming and difficult to calculate this exact amount of force. I mean, my waist may be higher/lower than the original carpet-dropper, and not to mention the plushness of the carpet! Who knows if he did it on Shenandoah Shagg or maybe just some Bermuda Burr Rug?!
By the way, the problem started after being left out in the car on recent cold nights... hmmmm, my iPod thinks me a jerk.
Anyways, here are some previous attempts at fixing my situation (in no particular order):
1) restored from 5 different iPod updates (2004-11-15, 2005-02-22, 2005-06-26, 2005-09-23, 2005-11-17)
2) tried to fix with Disk Utility
3) tried to fix with Tech Tool Pro
4) tried to fix with Disk Warrior
5) tried to initialize multiple time (even writing zeroes)
6) manual sync
PB-15"Al; G4-DP500 Mac OS X (10.4.3)

ITunes Summary Page Freezes During AutoSync

When I connect my 5th generation iPod video and start to auto sync, itunes freezes up at the Summary Page after a few seconds. I have to power down in order to unfreeze. I have two users on my laptop. This problem doesn't occur for the other user. HELP
Dell Windows XP Laptop

This happened to me as well and this is what I did:
My iPod had been recently restored and, by default, taken out of disc mode. So, I couldn't access iTunes through the account that it had been previously set up to. Everytime I plugged it in, iTunes would open and automatically go to the iPod sumary page. It'd then try to update, but freeze and turn white. iTunes was frozen. So I logged onto the other account and put the iPod in disc mode (because iTunes wasn't freezing on the second account) and it worked with the first account again. iTunes was on both accounts. I suggest you try this, though it may not be the answer. Hope this helps.

IMovie freezes during playback

I have built a 9 minute IMovie, and it hangs up whenever it gets to the short videos that are included with the photos - just freezes up. I have reloaded it, but no change. Any help appreciated....

You might be able to narrow down which item is causing the problem and deleting it. First create a duplicate project:
Click the Project Library button and highlight the name of your project by click on it just once so that it will be colored in blue.
Go to File Menu > Duplicate Project, iMovie will create a duplicate with a number added to the end of the name
Open the Duplicate project and try deleting a picture, or transition or video clip where the video freezes or even just before the point where it freezes.
Playback the movie and see if it reacts differently.
Just try one thing at time and you might discover it's one item in the Project timeline that's causing the problem. Once you find the source of the problem, you can try replacing it or just leave it out until you finish the project and export it. Sometimes it's difficult to figure out how something got corrupted and subsequently how to ressurect it.

IMovie video freezes during playback; transitions not working

I'm nearing the end of making a video in iMovie. I have several clips, transitions, and music added. On some spots, the video playback stops, while the music continues; one or two clips later the video picks up again. I've deleted that section of video and re-inserted a similar clip only to have the same problem. Additionally, the transition into that particular clip doesn't work. When i play the raw video clip, it works just fine. I don't understand. Someone have a clue what's going on?

You might be able to narrow down which item is causing the problem and deleting it. First create a duplicate project:
Click the Project Library button and highlight the name of your project by click on it just once so that it will be colored in blue.
Go to File Menu > Duplicate Project, iMovie will create a duplicate with a number added to the end of the name
Open the Duplicate project and try deleting a picture, or transition or video clip where the video freezes or even just before the point where it freezes.
Playback the movie and see if it reacts differently.
Just try one thing at time and you might discover it's one item in the Project timeline that's causing the problem. Once you find the source of the problem, you can try replacing it or just leave it out until you finish the project and export it. Sometimes it's difficult to figure out how something got corrupted and subsequently how to ressurect it.

ITunes keeps freezing during playback on windows 8

iTunes 11.0.1.12 is freezing periodically (30-40 times per day) for up to 3-5 minutes, regardless of what I'm doing. Note, this does not happen during any specific activity, but during simple music playback. When this happening, iTunes shows in the Task Manager as "Not Responding".
My PC Specs:
OS: Windows 8 64bit
Ram: 16GB
Intel Core i7-3770KCPU @ 3.50GHz
I did not have this problem with iTunes in Windows 7. I believe that all of my settings are the same.
I have tried: elevating the process priority in Task Manager.
Running iTunes as the Administrator (program properties on shortcut).
Thanks,
Ken

Hi Kengc2,
I'm having the same problem as you.
Running
OS: Win 8 64bit
Ram: 8GB
Intel Core i7 - 2600k @ 3.5GHz
Must be something in Windows 8, as I did not have any problems with Win 7.
Having said that my itunes foldered is stored on my NAS so not sure is the slow network speed is causing the issue.
Interested to know whether windows makes a hot fix or whethers apple are secretly trying to get more Apple customers

Itunes downloaded movies keep freezing during playback

and i have to keep pressing play every few seconds

Hi mate
Sorry about the lack of information but I must admit that I am not the best on computers but I am trying to learn. The best way to describe what is happening is this -
I download videos from sky player or a sharing site and it downloads fine as I have done since January. When I try to watch the movie it will start fine but after several minutes of watching it the screen freezes (only for a nano second) and then starts again. There does not seem to be a problem when I watch a DVD just via this way.
Now trying to answer your questions, I currently use windows media player as I am on windows 7.
I have attached my diagnostics report about my system if that helps below:-
Model Name _ _ _ _ _ _ _ _ _ _Satellite A660
Part Number_ _ _ _ _ _ _ _ _ _
Serial Number_ _ _ _ _ _ _ _ _
OS Version _ _ _ _ _ _ _ _ _ _Microsoft Windows 7 Home Premium 6.1.7600
BIOS Version _ _ _ _ _ _ _ _ _2.00
CPU_ _ _ _ _ _ _ _ _ _ _ _ _ _Intel(R) Core(TM) i5 CPU M 460 @ 2.53GHz_
Physical Memory_ _ _ _ _ _ _ _4096MB RAM
Hard Disk Capacity _ _ _ _ _ _487,365,537,792 [Byte] 453.895 [GB]_
Hard Disk Free Space Capacity_397,436,768,256 [Byte] 370.142 [GB]_
Video_ _ _ _ _ _ _ _ _ _ _ _ _NVIDIA GeForce 310M version=8.16.11.8988_
Screen Resolution_ _ _ _ _ _ _1366 x 768 Pixels_
Color Quality_ _ _ _ _ _ _ _ _True Color (32 Bit)_
Sound_ _ _ _ _ _ _ _ _ _ _ _ _Realtek High Definition Audio version=6.0.1.6069
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _Intel(R) Display Audio version=6.12.0.3047
Network_ _ _ _ _ _ _ _ _ _ _ _Realtek PCIe FE Family Controller version=7.20.503.2010
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _Broadcom 802.11n Network Adapter version=5.60.48.35
Modem_ _ _ _ _ _ _ _ _ _ _ _ _None
Internet Explorer_ _ _ _ _ _ _8
IDE Device _ _ _ _ _ _ _ _ _ _TOSHIBA
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _HL-DT-ST BDDVDRW CT30F FW version=YT04
Hope this helps you.
Message was edited by: OTTA
Message was edited by: OTTA

External monitor--Freeze during playback, transition issues

I am utilizing an external monitor for playback. Every now and then the video freezes and audio continues. Also, even after performing a render all option, cross dissolves skip periodically during viewing referenced movie. When I compress the movie, I have no problems.
Please help!

AFAIK, (I came in around FCP3) It has always been recommended that the operation of the FCP system is divided amoung at least two disks. Each version of FCP is placing higher and higher demands on the system. That you have gotten away with this for so long is truly amazing. You must live right!
There is really nothing all that new and innovative about the iMac with regards to video editing. In fact, it is a poor platform. It does not allow the installation of a second internal SATA drive, it has no expansion slots to add either a second Firewire or SATA bus, you can not upgrade the video card and so on.
Recommended distribution of the FCP elements over two disks -
Drive 1: OSX, FCP application files, FCP Project file (no media files), thumbnail and waveform cache.
Drive 2: capture scratch, autosave vault, audio + video renders +all other media files
With a good external firewire 400/800 drive (not usb), you can get multiple realtime streams.
And no, partitioning the internal drive does nothing good for you. the same heads have to scan over an even wider area after you partition. The effect can be to decrease read/write speed.
good luck.
x

Video Freezing During Playback with X1

For the past 16 to 24 hours or so, I tried to watch several different shows on my TV using the OnDemand menu on my X1 box, the TV Remote app on my iPad or via the xfinitytv.comcast.net website, and the shows keep freezing within the first 10 minutes of play, and then one or more times during the remainder of the program. These freezes last from 5 minutes to over 20 minutes ( I am currently expereinceing one right now during the playback of Masters of Sex). I have paused, exited and returned, rebooted, unplygged etc. Coincidentally, this entire week I have been experiencing intermittent internet outages as well. Not sure if they are related, but it is very frustrating when I am on a conference call or webex, and my phone and desktop drops from the meeting, especially when I am the host! I have not had this issue before, and am thinking this is a capacity issues, since its is a holiday weekend and many folks are trying to do playback, and its just not enough bandwith? I did not have this issue before when I was not on the X1 platform. Please advise, as there are no reported outages in my area.

thejazzdiva wrote:
For the past 16 to 24 hours or so, I tried to watch several different shows on my TV using the OnDemand menu on my X1 box, the TV Remote app on my iPad or via the xfinitytv.comcast.net website, and the shows keep freezing within the first 10 minutes of play, and then one or more times during the remainder of the program. These freezes last from 5 minutes to over 20 minutes ( I am currently expereinceing one right now during the playback of Masters of Sex). I have paused, exited and returned, rebooted, unplygged etc.
Coincidentally, this entire week I have been experiencing intermittent internet outages as well. Not sure if they are related, but it is very frustrating when I am on a conference call or webex, and my phone and desktop drops from the meeting, especially when I am the host!
I have not had this issue before, and am thinking this is a capacity issues, since its is a holiday weekend and many folks are trying to do playback, and its just not enough bandwith?
I did not have this issue before when I was not on the X1 platform.
Please advise, as there are no reported outages in my area.
After reviewing your account I was able to see that currently there is an area issue reported for you. From the information it should be resolve by tomorrow morning. If you continue to have issues beyond this, let us know. We might need to check a few extra things to identity the problem. -FC

Computer Freezes during Playback, Render and Scrubbing in Premiere Pro CS5.5

CPU - Intel i7 980 3.33GHz
RAM - 12GB (6 x 2GB) Corsair XMS3 DDR3 1600
PSU - 850watt Corsair
Graphics Card - NVIDIA GeForce GTX 570
C: Drive - 600GB Velociraptor (with only program files stored on the drive)
OS - Windows Ultimate 7, 64-bit, Service Pack 1 (up to date)
Adobe Creative Suite 5.5 Production Premium (with all updates)
My problem occurs only in Premiere Pro CS5.5 and not with any other Adobe programs, including After Effects. Playback, scrubbing, or rendering in my Premiere Pro timeline causes the computer to freeze. When it freezes I cannot move the mouse, I cannot use the keyboard, there is no automatic shutdown, and there is no BSOD. The computer just freezes, forever, and needs to be shutdown manually.
This problem began a few weeks ago, only happening occassionaly. Recently the problem has escalated to the point that I cannot use Premiere Pro CS5.5 for more than 30 seconds before it freezes.
I have several different Premiere Pro projects saved to a 1TB WD Black Caviar HDD. In some of the projects I am using Cineform converted .mov files and in others I am using the raw(compressed) footage directly from a Canon DSLR. This dedicated harddrive has 60% free space.
Mercury PLayback Acceleration is enabled, and I have been successfully using Premiere and the rest of the creative suite intensively since October 2011 with absolutely NO problems. I cannot remember the system ever crashing once during this time period, until now, which is remarkable. All software on my computer is legitimate, and there are no third party codecs installed.
What can I do to fix this problem? All help is extremely appreciated. THANK-YOU!
Drew Norton

Thank you, Harm I will do this. In response to the video card being a possible cause of the problem, I moved forward and downloaded Furmark to test it. When running Furmark the program crashes. It gets going on the test and crashes, and apparently according to other websites this means my graphics card is not running at capacity. Do any of you have experience with this?
If it is as clean cut as a busted graphics card I would be very excited to know.

Itunes 9.2 freezes during playback

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