ITunes 9.2 Freezes using Windows 7 - Please Help!!

Question

Hi, i'm currently using iTunes 9.0.0.70 on a Sony Vaio VGN-FZ430E laptop with Windows 7. I tried to upgrade my version of iTunes to 9.2 and everything seems to run through and install fine until i actually try and open the 9.2 version. What happens then, is when i double click the iTunes program shortcut, absolutely everything on my computer comes to a complete and utter halt. And by that i mean i cannot move my the cursor controlled by my mouse, pressing ctrl alt & del does nothing and i basically have to switch the laptop off by pressing the button until the whole thing switches off. I've tried running iTunes again once the restart has taken place but the same thing happens - complete freeze of everything on my computer. The little hard disk light stops flickering and nothing happens at all. So i uninstalled iTunes 9.2 and have now gone back to using 9.0.0.70.
Now, i've also got an iPhone 3GS with which i used the computer (PC tower) downstairs to install the OS4. As you can probably imagine, i am now in a position whereby i cannot connect my iPhone to iTunes 9.0.0.70 because it says it needs iTunes 9.2 to be able to do anything. There is where my problem truly lies. I do not mind using iTunes 9.0.0.70 but becasue all of my music, media etc is on my laptop, it now means my iPhone is rendered pretty much useless because iTunes does not and will not recognise it because it has OS4 and needs iTunes 9.2 to be able to sync to my phone.
I need to be able to install iTunes 9.2 but every bloody time i do so, it freezes up when i try to open the program and i cannot sync my iPhone cos the only iTunes i can use is 9.0.0.70!!
Can anyone please help me with this!?????

Answer 1

A 652?
Some digging at Microsoft answers indicated that this can sometimes be associated with trouble with the Windows Installer. Does the following technique help?
+I followed the following steps (found on a goggle search) and tehn installed the updates+
+1 - Navigate to "Services and Applications" in Computer Management. (right click on Computer and click Manage) DO THIS UNDER LOGIN WITH ADMINISTRATOR RIGHTS.+
+2 - Expand the Services and Applications+
+3 - Click on Services+
+4 - In the right side of window sort by Name and go down to Windows Installer. By default the start up type will be set to Manual. (You will notice that the status will read 'Started' even though you know that it is not really running)+
+5 - Right click on it and select properties+
+6 - In the middle of the popup box you will see Startup Type. Use the drop down arrow and select 'Disabled' and click apply.+
+7 - Close out and reboot. The service is now set to disabled so on reboot it will not still think it has been started. Now follow the above steps again and select 'Manual' and click apply and close out the Computer Management screen.+
That's from the following topic at Answers:
http://social.answers.microsoft.com/Forums/en-US/vistawu/thread/2bf6b056-3292-48 3d-a1e8-c5b857b0959e/