ITunes 9.2 won't start - 13014 error

Just installed itunes 9.2 update and get "The iTunes application could not be opened. An unknown error occurred (13014)".
I had installed all available iTunes updates before.
My MacOS version is 10.6.3. (installed it back after 10.6.4 upgrade because of issues with hard drive).
Please help!

try if any of the suggestions in this thread help: http://discussions.apple.com/thread.jspa?threadID=2302632&tstart=90.
JGG

Similar Messages

Comprssor won't start. Error message at startup is "Compressor quit unexpectedly"

I have Compressor v4 and it won't start. Error message at every startup is "Compressor quit unexpectedly" See below
I'm on a Mac Pro
Running Lion 10.7.4
Processor 2 x 3 GHz Quad-Core Intel Xeon
Ram 4 GB 800 MHz DDR2 FB-DIMM
I also have the previous version of FCP Studio installed, which has the older version of compressor, which runs fine. ( Could there be an incompatibility?)
I've uninstalled and reinstaleed Compressor v4.
I've created a new user on my mac, loged in and compressor still won't start.
I've repaird premissions.
I've run the 3rd party Compressor Repair app.
Any one have an idea what I can do to get this to work?
Process:
Compressor [3998]
Path:
/Applications/Compressor.app/Contents/MacOS/Compressor
Identifier:
com.apple.Compressor
Version:
4.0.4 (200703)
Build Info:
Compressor-20070003091000000~1
App Item ID:
424390742
App External ID: 8007634
Code Type:
X86 (Native)
Parent Process: launchd [153]
Date/Time:
2012-08-10 10:47:59.192 -0700
OS Version:
Mac OS X 10.7.4 (11E53)
Report Version: 9
Interval Since Last Report:
122828 sec
Crashes Since Last Report:
91
Per-App Interval Since Last Report: 57 sec
Per-App Crashes Since Last Report:   4
Anonymous UUID:
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x000000001433b140
VM Regions Near 0x1433b140:
__TEXT
0000000014263000-0000000014334000 [ 836K] r-x/rwx SM=COW /Library/Application Support/3ivx/*.dylib
--> __DATA
0000000014334000-000000001436f000 [ 236K] rw-/rwx SM=COW /Library/Application Support/3ivx/*.dylib
__DATA
000000001436f000-000000001438f000 [ 128K] rw-/rwx SM=PRV /Library/Application Support/3ivx/*.dylib
Application Specific Information:
objc[3998]: garbage collection is OFF
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   ???
0x1433b140 get_feature_flags + 0
1   lib3ivxEnc.dylib
0x142b8f38 InitHooks + 5088
2   lib3ivxEnc.dylib
0x142bad4e InitThrivex + 68
3   lib3ivxEnc.dylib
0x142cebdc l3_init + 11
4   com.3ivx.videocodec
0x1424756d ThrivXCDOpen + 676
5   com.apple.CoreServices.CarbonCore
0x94b29334 callComponentStorage_44 + 25
6   com.apple.CoreServices.CarbonCore
0x94bd843d _ZL38CallComponentFunctionCommonWithStoragePPcP19ComponentParametersPFlvEm + 45
7   com.apple.CoreServices.CarbonCore
0x94bd847d CallComponentFunctionWithStorageProcInfo + 30
8   com.3ivx.videocodec
0x14246d5e ThrivXCDComponentDispatch + 173
9   com.apple.CoreServices.CarbonCore
0x94b4e415 CallComponent + 223
10 com.apple.CoreServices.CarbonCore
0x94b4e45e CallComponentDispatch + 29
11 com.apple.CoreServices.CarbonCore
0x94bba7cb CallComponentOpen + 43
12 com.apple.CoreServices.CarbonCore
0x94b4d0d4 OpenAComponent + 426
13 com.apple.CoreServices.CarbonCore
0x94b4d154 OpenComponent + 24
14 com.apple.CoreServices.CarbonCore
0x94b4e39c CallComponent + 102
15 com.apple.CoreServices.CarbonCore
0x94b4e45e CallComponentDispatch + 29
16 com.apple.CoreServices.CarbonCore
0x94bba655 CallComponentGetPublicResource + 57
17 com.apple.QuickTime
0x9b151307 cchaMissing + 329
18 com.apple.CoreServices.CarbonCore
0x94b4db71 GetComponentPublicResourceList + 691
19 com.apple.QuickTime
0x9b1506ff startUsingCachedCodecCharacterizations + 263
20 com.apple.QuickTime
0x9b1501c0 FindBestChain + 30
21 com.apple.QuickTime
0x9b14efe2 ICMSequenceGetChain + 504
22 com.apple.QuickTime
0x9b1497c3 DoBandedDecompress + 5416
23 com.apple.QuickTime
0x9b148092 ICMAction + 2500
24 com.apple.QuickTime
0x9b1474e6 ICMDeviceLoop + 4098
25 com.apple.QuickTime
0x9b145a1f DecompressSequenceBeginPrivate2 + 1258
26 com.apple.QuickTime
0x9b190a89 DecompressSequenceBeginS + 127
27 com.apple.QuickTimeComponents.component
0x9108661f 0x90a7f000 + 6321695
28 com.apple.QuickTimeComponents.component
0x91086be4 0x90a7f000 + 6323172
29 com.apple.QuickTimeComponents.component
0x9108890e 0x90a7f000 + 6330638
30 com.apple.QuickTimeComponents.component
0x9108b2d7 0x90a7f000 + 6341335
31 com.apple.QuickTimeComponents.component
0x9107e2bb 0x90a7f000 + 6288059
32 com.apple.CoreServices.CarbonCore
0x94b29821 callComponentStorage_44444 + 47
33 com.apple.CoreServices.CarbonCore
0x94bd843d _ZL38CallComponentFunctionCommonWithStoragePPcP19ComponentParametersPFlvEm + 45
34 com.apple.CoreServices.CarbonCore
0x94bd847d CallComponentFunctionWithStorageProcInfo + 30
35 com.apple.QuickTimeComponents.component
0x9107bb82 Video2ComponentDispatch + 95
36 com.apple.CoreServices.CarbonCore
0x94b4e415 CallComponent + 223
37 com.apple.CoreServices.CarbonCore
0x94b4e45e CallComponentDispatch + 29
38 com.apple.QuickTime
0x9b18f3d4 MediaMoviesTask + 61
39 com.apple.QuickTime
0x9b18e514 TaskMovie_priv + 3712
40 com.apple.QuickTime
0x9b19c2ed MoviesTask_priv + 91
41 com.apple.Compressor
0x0002076d 0x1000 + 128877
42 com.apple.Compressor
0x0000c110 0x1000 + 45328
43 com.apple.Compressor
0x0000c918 0x1000 + 47384
44 com.apple.Compressor
0x0000c9e9 0x1000 + 47593
45 com.apple.Compressor
0x0000ce06 0x1000 + 48646
46 com.apple.prokit
0x004f3756 -[MKOldViewModule _moduleViewWasInstalled:] + 43
47 com.apple.prokit
0x004f3723 -[MKOldViewModule viewWasInstalled] + 172
48 com.apple.prokit
0x004faa54 -[MKOldWindowModule module:didAddSubmodule:] + 107
49 com.apple.prokit
0x004f406c -[MKOldViewModule _module:didAddSubmodule:] + 50
50 com.apple.prokit
0x004f7626 -[MKOldViewModule insertSubmodule:atIndex:] + 364
51 com.apple.prokit
0x004f637e -[MKOldViewModule configureSubmodules:] + 374
52 com.apple.prokit
0x004f47be -[MKOldViewModule applyLayoutDictionary:] + 367
53 com.apple.prokit
0x004fa87c -[MKOldWindowModule applyLayoutDictionary:] + 57
54 com.apple.prokit
0x003e185b -[NSProWindowModule applyLayoutDictionary:] + 57
55 com.apple.prokit
0x00503741 -[MKOldModuleLayoutManager applyModuleLayout:] + 822
56 com.apple.prokit
0x005056be -[MKOldModuleLayoutManager applyLayout:] + 742
57 com.apple.prokit
0x003e2da8 -[NSProDocument makeWindowControllers] + 80
58 com.apple.prokit
0x003e3c3e -[NSProDocumentController addDocument:] + 829
59 com.apple.AppKit
0x980010e3 -[NSDocumentController openUntitledDocumentAndDisplay:error:] + 360
60 com.apple.Compressor
0x0003353c 0x1000 + 206140
61 com.apple.Compressor
0x00035547 0x1000 + 214343
62 com.apple.AppKit
0x97e08753 -[NSApplication _doOpenUntitled] + 378
63 com.apple.AppKit
0x97e085d2 __-[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:]_block_invoke_2 + 36
64 com.apple.AppKit
0x97e0806b -[NSApplication _whenReopeningIsAllowedDo:] + 162
65 com.apple.AppKit
0x97e0827f __-[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:]_block_invoke_1 + 249
66 com.apple.AppKit
0x97e0817f __-[NSDocumentController(NSInternal) _autoreopenDocumentsWithCompletionHandler:]_block_invoke_2 + 126
67 com.apple.AppKit
0x97e0806b -[NSApplication _whenReopeningIsAllowedDo:] + 162
68 com.apple.AppKit
0x97e07d68 -[NSDocumentController(NSInternal) _autoreopenDocumentsWithCompletionHandler:] + 717
69 com.apple.AppKit
0x97e077f0 -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 300
70 com.apple.AppKit
0x97e076bb -[NSApplication(NSAppleEventHandling) _reopenWindowsIfNecessaryWithAppleEvent:completionHandler:] + 260
71 com.apple.AppKit
0x97e0759e -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 259
72 com.apple.AppKit
0x97e072c6 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 377
73 com.apple.CoreFoundation
0x9600c1c8 -[NSObject performSelector:withObject:withObject:] + 72
74 com.apple.Foundation
0x974f70c2 __-[NSAppleEventManager setEventHandler:andSelector:forEventClass:andEventID:]_block_invoke_1 + 121
75 com.apple.Foundation
0x974f5e75 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 476
76 com.apple.Foundation
0x974f5c49 _NSAppleEventManagerGenericHandler + 234
77 com.apple.AE
0x92762045 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 202
78 com.apple.AE
0x9274bb67 _ZL25dispatchEventAndSendReplyPK6AEDescPS_ + 43
79 com.apple.AE
0x9274ba54 aeProcessAppleEvent + 253
80 com.apple.HIToolbox
0x905e1c66 AEProcessAppleEvent + 103
81 com.apple.AppKit
0x97e04347 _DPSNextEvent + 1301
82 com.apple.AppKit
0x97e03942 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 113
83 com.apple.AppKit
0x97dffcb1 -[NSApplication run] + 911
84 com.apple.prokit
0x0035742b NSProApplicationMain + 439
85 com.apple.Compressor
0x00003920 0x1000 + 10528
86 com.apple.Compressor
0x000026c5 0x1000 + 5829
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0   libsystem_kernel.dylib
0x9b4e090a kevent + 10
1   libdispatch.dylib
0x9471fe10 _dispatch_mgr_invoke + 969
2   libdispatch.dylib
0x9471e85f _dispatch_mgr_thread + 53
Thread 2:
0   libsystem_kernel.dylib
0x9b4e002e __workq_kernreturn + 10
1   libsystem_c.dylib
0x95cf4ccf _pthread_wqthread + 773
2   libsystem_c.dylib
0x95cf66fe start_wqthread + 30
Thread 3:
0   libsystem_kernel.dylib
0x9b4e002e __workq_kernreturn + 10
1   libsystem_c.dylib
0x95cf4ccf _pthread_wqthread + 773
2   libsystem_c.dylib
0x95cf66fe start_wqthread + 30
Thread 4:
0   libsystem_kernel.dylib
0x9b4e002e __workq_kernreturn + 10
1   libsystem_c.dylib
0x95cf4ccf _pthread_wqthread + 773
2   libsystem_c.dylib
0x95cf66fe start_wqthread + 30
Thread 5:
0   libsystem_kernel.dylib
0x9b4ddc22 mach_msg_trap + 10
1   libsystem_kernel.dylib
0x9b4dd1f6 mach_msg + 70
2   com.apple.CoreFoundation
0x95fa09da __CFRunLoopServiceMachPort + 170
3   com.apple.CoreFoundation
0x95fa9b04 __CFRunLoopRun + 1428
4   com.apple.CoreFoundation
0x95fa91dc CFRunLoopRunSpecific + 332
5   com.apple.CoreFoundation
0x95fb9f01 CFRunLoopRun + 129
6   com.apple.qmaster.do
0x00ec3721 swamp::CRAdReceiver2::ReceivingThread::runOnce() + 203
7   com.apple.AECore
0x000b2a54 aecore::CThread::runThread() + 36
8   com.apple.AECore
0x000b06ec threadProc(void*) + 17
9   libsystem_c.dylib
0x95cf2ed9 _pthread_start + 335
10 libsystem_c.dylib
0x95cf66de thread_start + 34
Thread 6:: com.apple.CFSocket.private
0   libsystem_kernel.dylib
0x9b4dfb42 __select + 10
1   com.apple.CoreFoundation
0x95ff7e15 __CFSocketManager + 1557
2   libsystem_c.dylib
0x95cf2ed9 _pthread_start + 335
3   libsystem_c.dylib
0x95cf66de thread_start + 34
Thread 7:
0   libsystem_kernel.dylib
0x9b4e002e __workq_kernreturn + 10
1   libsystem_c.dylib
0x95cf4ccf _pthread_wqthread + 773
2   libsystem_c.dylib
0x95cf66fe start_wqthread + 30
Thread 8:
0   libsystem_kernel.dylib
0x9b4e002e __workq_kernreturn + 10
1   libsystem_c.dylib
0x95cf4ccf _pthread_wqthread + 773
2   libsystem_c.dylib
0x95cf66fe start_wqthread + 30
Thread 9:
0   libsystem_kernel.dylib
0x9b4ddc22 mach_msg_trap + 10
1   libsystem_kernel.dylib
0x9b4dd1f6 mach_msg + 70
2   com.apple.CoreFoundation
0x95fa09da __CFRunLoopServiceMachPort + 170
3   com.apple.CoreFoundation
0x95fa9b04 __CFRunLoopRun + 1428
4   com.apple.CoreFoundation
0x95fa91dc CFRunLoopRunSpecific + 332
5   com.apple.CoreFoundation
0x95fb9f01 CFRunLoopRun + 129
6   com.apple.DiscRecording
0x9091a0be DRWorkLoop::WorkLoop() + 274
7   com.apple.DiscRecording
0x90919f95 DRWorkLoop::WorkLoopEntry(DRWorkLoop*) + 17
8   com.apple.DiscRecording
0x90919d04 DRThreadObject::StartRoutine(DRThreadObject*) + 142
9   com.apple.DiscRecording
0x90919c75 DRThreadObject::SymbolRoutine(DRThreadObject*) + 17
10 libsystem_c.dylib
0x95cf2ed9 _pthread_start + 335
11 libsystem_c.dylib
0x95cf66de thread_start + 34
Thread 10:
0   libsystem_kernel.dylib
0x9b4df83e __psynch_cvwait + 10
1   libsystem_c.dylib
0x95cf6e78 _pthread_cond_wait + 914
2   libsystem_c.dylib
0x95cf6f7b pthread_cond_timedwait_relative_np + 47
3   com.apple.CoreServices.CarbonCore
0x94b253a7 TSWaitOnConditionTimedRelative + 178
4   com.apple.CoreServices.CarbonCore
0x94b2511d TSWaitOnSemaphoreCommon + 490
5   com.apple.CoreServices.CarbonCore
0x94b24f2e TSWaitOnSemaphoreRelative + 24
6   com.apple.QuickTimeComponents.component
0x9106b516 0x90a7f000 + 6210838
7   libsystem_c.dylib
0x95cf2ed9 _pthread_start + 335
8   libsystem_c.dylib
0x95cf66de thread_start + 34
Thread 11:: com.apple.audio.IOThread.client
0   libsystem_kernel.dylib
0x9b4ddc22 mach_msg_trap + 10
1   libsystem_kernel.dylib
0x9b4dd1f6 mach_msg + 70
2   com.apple.audio.CoreAudio
0x9aec89fe HALB_MachPort::SendMessageWithReply(unsigned int, unsigned int, unsigned long, unsigned long, mach_msg_header_t*, unsigned int) + 122
3   com.apple.audio.CoreAudio
0x9aec8a6a HALB_MachPort::SendSimpleMessageWithSimpleReply(unsigned int, unsigned int, int, int&, unsigned int) + 60
4   com.apple.audio.CoreAudio
0x9aec0e5f HALC_ProxyIOContext::IOWorkLoop() + 1145
5   com.apple.audio.CoreAudio
0x9aec0926 HALC_ProxyIOContext::IOThreadEntry(void*) + 136
6   com.apple.audio.CoreAudio
0x9aec0898 __HALC_ProxyIOContext_block_invoke_6 + 20
7   com.apple.audio.CoreAudio
0x9aec081d HALB_IOThread::Entry(void*) + 69
8   libsystem_c.dylib
0x95cf2ed9 _pthread_start + 335
9   libsystem_c.dylib
0x95cf66de thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x142a13d4 ebx: 0x142cdff3 ecx: 0x1432e120 edx: 0x14270a93
edi: 0x1437cb00 esi: 0x1437cb00 ebp: 0xbfffd828 esp: 0xbfffd7fc
   ss: 0x00000023 efl: 0x00010286 eip: 0x1433b140   cs: 0x0000001b
   ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f
cr2: 0x1433b140
Logical CPU: 3
Binary Images:
0x1000 -
0x75ff7 com.apple.Compressor (4.0.4 - 200703) <9F2309FD-3D92-3534-9A1E-E194E9C2FF36> /Applications/Compressor.app/Contents/MacOS/Compressor
   0x98000 -   0x213fe7 com.apple.AECore (4.0.3 - 303) <78B8FAEF-26F9-3377-B030-23FB1A5BB56E> /Applications/Compressor.app/Contents/PlugIns/Compressor/CompressorKit.bundle/C ontents/Frameworks/AECore.framework/Versions/A/AECore
0x294000 -   0x2e7ff7 com.apple.qmaster.SwampCore (4.0.3 - 303) <6BF9AD78-5727-3166-9390-2DAF010D4210> /Applications/Compressor.app/Contents/PlugIns/Compressor/CompressorKit.bundle/C ontents/Frameworks/Qmaster.framework/Versions/A/Frameworks/SwampCore.framework/V ersions/A/SwampCore
0x311000 -   0x31fffb com.apple.compressor.MediaServerAPI (4.0.3 - 4.0.3) <280D248C-2AFD-3173-A669-6BCE7C2594F4> /Applications/Compressor.app/Contents/PlugIns/Compressor/CompressorKit.bundle/C ontents/Frameworks/MediaServerAPI.framework/Versions/A/MediaServerAPI
0x32e000 -   0x32efff com.apple.compressor.stomp (4.0.3 - 4.0.3) <77FB9960-1B79-3EB0-BD55-4E7325EAABC2> /Applications/Compressor.app/Contents/PlugIns/Compressor/CompressorKit.bundle/C ontents/Frameworks/Compressor.framework/Versions/A/Compressor
0x331000 -   0x331fff com.apple.qmaster.swamp (4.0.3 - 4.0.3) <E3F5BB48-6553-361A-803A-4026384A31F1> /Applications/Compressor.app/Contents/PlugIns/Compressor/CompressorKit.bundle/C ontents/Frameworks/Qmaster.framework/Versions/A/Qmaster
0x334000 -   0x55cff7 com.apple.prokit (7.2.2 - 1817) <CB7DEEA0-A70C-397B-87B6-6787DACEDAB1> /System/Library/PrivateFrameworks/ProKit.framework/Versions/A/ProKit
0x669000 -   0x6a6fff com.apple.vmutils (4.2.1 - 107) <43B3BFA5-8362-3EBD-B44B-32DCE9885082> /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x6c0000 -   0x701ff3 com.apple.compressor.ImageProcessing (4.0.3 - 4.0.3) <8C3B8290-0053-3187-8718-1591B55E789E> /Applications/Compressor.app/Contents/PlugIns/Compressor/CompressorKit.bundle/C ontents/Frameworks/Compressor.framework/Versions/A/Frameworks/ImageProcessing.fr amework/Versions/A/ImageProcessing
0x721000 -   0x72dffb com.apple.compressor.StompUtil (4.0.3 - 4.0.3) <8FF452FF-2E5D-3735-BADF-E7A9750AE69A> /Applications/Compressor.app/Contents/PlugIns/Compressor/CompressorKit.bundle/C ontents/Frameworks/Compressor.framework/Versions/A/Frameworks/StompUtil.framewor k/Versions/A/StompUtil
0x739000 -   0x859fff com.apple.compressor.StompTypes (4.0.3.1 - 20070.3.91) <69C4CB01-B6ED-34A7-A59D-CBACD9E58865> /Applications/Compressor.app/Contents/PlugIns/Compressor/CompressorKit.bundle/C ontents/Frameworks/Compressor.framework/Versions/A/Frameworks/StompTypes.framewo rk/Versions/A/StompTypes
0x8d5000 -   0x8dcff3 com.apple.compressor.FilterUI (4.0.3 - 4.0.3) <720CFE97-4FD9-3C04-8978-FDCEE5BE41D0> /Applications/Compressor.app/Contents/PlugIns/Compressor/CompressorKit.bundle/C ontents/Frameworks/Compressor.framework/Versions/A/Frameworks/FilterUI.framework /Versions/A/FilterUI
0x8e3000 -   0xa34ff3 com.apple.compressor.transcoding (4.0.3 - 4.0.3) <B316543E-EF8D-3B90-9245-9C7FB786E498> /Applications/Compressor.app/Contents/PlugIns/Compressor/CompressorKit.bundle/C ontents/Frameworks/Compressor.framework/Versions/A/Frameworks/Transcoding.framew ork/Versions/A/Transcoding
0xb10000 -   0xbfbfff com.apple.compressor.StompUI (4.0.3 - 4.0.3) <F2EB6697-8FF7-324D-B110-D0B1FB94D9D4> /Applications/Compressor.app/Contents/PlugIns/Compressor/CompressorKit.bundle/C ontents/Frameworks/Compressor.framework/Versions/A/Frameworks/StompUI.framework/ Versions/A/StompUI
0xc45000 -   0xcccff7 com.apple.CompressorKitMAS (4.0.3 - 4.0.3) <72BA4691-E0CD-3CB0-99F0-BACD15A2B308> /Applications/Compressor.app/Contents/PlugIns/Compressor/CompressorKit.bundle/C ontents/Frameworks/Compressor.framework/Versions/A/Frameworks/CompressorKit.fram ework/Versions/A/CompressorKit
0xd12000 -   0xd3eff3 com.apple.audio.CoreAudioKit (1.6.3 - 1.6.3) <7D47B1D3-4410-3524-BC47-FCDF49E48DB5> /System/Library/Frameworks/CoreAudioKit.framework/Versions/A/CoreAudioKit
0xd51000 -   0xd62fff com.apple.qmaster.SwampUtil (4.0.3 - 4.0.3) <1762A43C-8A92-32CE-AB43-30F2D292167F> /Applications/Compressor.app/Contents/PlugIns/Compressor/CompressorKit.bundle/C ontents/Frameworks/Qmaster.framework/Versions/A/Frameworks/SwampUtil.framework/V ersions/A/SwampUtil
0xd6f000 -   0xe5eff3 com.apple.qmaster.SwampTypes (4.0.3 - 4.0.3) <6B6F659E-9CF3-3329-9EFC-28A04FA7ED31> /Applications/Compressor.app/Contents/PlugIns/Compressor/CompressorKit.bundle/C ontents/Frameworks/Qmaster.framework/Versions/A/Frameworks/SwampTypes.framework/ Versions/A/SwampTypes
0xeae000 -   0xf4dffb com.apple.qmaster.do (4.0.3 - 4.0.3) <16BD5171-F4EC-356D-A956-E6B34C6F307C> /Applications/Compressor.app/Contents/PlugIns/Compressor/CompressorKit.bundle/C ontents/Frameworks/Qmaster.framework/Versions/A/Frameworks/DistributedObjects.fr amework/Versions/A/DistributedObjects
0xf9f000 -   0xfaaffb com.apple.qmaster.SwampService (4.0.3 - 4.0.3) <1ECFAAD3-06FB-3555-BA03-D7EEBAC78144> /Applications/Compressor.app/Contents/PlugIns/Compressor/CompressorKit.bundle/C ontents/Frameworks/Qmaster.framework/Versions/A/Frameworks/SwampService.framewor k/Versions/A/SwampService
0xfba000 -   0xfc5ff3 com.apple.qmaster.Status (4.0.3 - 4.0.3) <EB348DD4-ABFC-36BA-A2E0-0B7CBFA7FFF3> /Applications/Compressor.app/Contents/PlugIns/Compressor/CompressorKit.bundle/C ontents/Frameworks/Qmaster.framework/Versions/A/Frameworks/Status.framework/Vers ions/A/Status
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0x9360d000 - 0x93648fff com.apple.bom (11.0 - 183) <39257FE6-8B23-39B6-9528-57184104A98F> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x9367d000 - 0x9376dff1 libiconv.2.dylib (7.0.0 - compatibility 7.0.0) <9E5F86A3-8405-3774-9E0C-3A074273C96D> /usr/lib/libiconv.2.dylib
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0x93e9c000 - 0x93ea5fff libc++abi.dylib (14.0.0 - compatibility 1.0.0) <FEB5330E-AD5D-37A0-8AB2-0820F311A2C8> /usr/lib/libc++abi.dylib
0x94350000 - 0x9436cffc libPng.dylib (??? - ???) <75F41C08-E187-354C-8115-79387F57FC2C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x9436d000 - 0x943eaffe com.apple.PDFKit (2.6.3 - 2.6.3) <780A5EE1-48CB-3B80-BBDF-1081512BA0DC> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x943eb000 - 0x94478ff7 com.apple.CoreText (220.20.0 - ???) <0C3EDD4F-6112-353A-8A3A-8D630182C22A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
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0x94492000 - 0x9451cffb com.apple.SearchKit (1.4.0 - 1.4.0) <CF074082-64AB-3A1F-831E-582DF1667827> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x9451d000 - 0x945b3ff7 com.apple.LaunchServices (480.33 - 480.33) <5A4BF529-391E-3987-940E-287ACE56078A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x945b4000 - 0x945b4ffe libkeymgr.dylib (23.0.0 - compatibility 1.0.0) <7F0E8EE2-9E8F-366F-9988-E2F119DB9A82> /usr/lib/system/libkeymgr.dylib
0x945ec000 - 0x9470afec com.apple.vImage (5.1 - 5.1) <7757F253-B281-3612-89D4-F2B04061CBE1> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x9470b000 - 0x9470bfff com.apple.Accelerate.vecLib (3.7 - vecLib 3.7) <22997C20-BEB7-301D-86C5-5BFB3B06D212> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x9470c000 - 0x9471cff7 libCRFSuite.dylib (??? - ???) <CE616EF3-756A-355A-95AD-3472A876BEB9> /usr/lib/libCRFSuite.dylib
0x9471d000 - 0x9472bfff libdispatch.dylib (187.9.0 - compatibility 1.0.0) <2F918480-12C8-3F22-9B1A-9B2D76F6F4F5> /usr/lib/system/libdispatch.dylib
0x9472c000 - 0x947a0fff com.apple.CoreSymbolication (2.2 - 73.2) <FA9305CA-FB9B-3646-8C41-FF8DF15AB2C1> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x947c9000 - 0x947d1ff5 libcopyfile.dylib (85.1.0 - compatibility 1.0.0) <A1BFC320-616A-30AA-A41E-29D7904FC4C7> /usr/lib/system/libcopyfile.dylib
0x947d2000 - 0x947f5fff com.apple.CoreVideo (1.7 - 70.3) <4234C11C-E8E9-309A-9465-27D6D7458895> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x947f6000 - 0x947f6fff com.apple.audio.units.AudioUnit (1.7.2 - 1.7.2) <2E71E880-25D1-3210-8D26-21EC47ED810C> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x947f7000 - 0x947f7fff libffi.dylib (??? - ???) <58A2AA81-461E-3581-9A8C-880A3BDA2D6A> /usr/lib/libffi.dylib
0x947f8000 - 0x94835ff7 libcups.2.dylib (2.9.0 - compatibility 2.0.0) <1C757924-4E54-3522-A885-99795EA10228> /usr/lib/libcups.2.dylib
0x94836000 - 0x9483affb libutil.dylib (??? - ???) <C808FFCE-3D43-3990-BFAD-9AA735F7EFA7> /usr/lib/libutil.dylib
0x9483b000 - 0x9489dffb com.apple.datadetectorscore (3.0 - 179.4) <3A418498-C189-37A1-9B86-F0ECB33AD91C> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x9497f000 - 0x949faffb com.apple.ApplicationServices.ATS (317.11.0 - ???) <42238C8B-C93F-3369-A500-EC0F10EB2C80> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x94a11000 - 0x94a26ff7 com.apple.ImageCapture (7.0.1 - 7.0.1) <1C8933A9-C7C6-36E9-9D8B-0EF08ACA3315> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x94a27000 - 0x94a2eff7 libsystem_notify.dylib (80.1.0 - compatibility 1.0.0) <47DB9E1B-A7D1-3818-A747-382B2C5D9E1B> /usr/lib/system/libsystem_notify.dylib
0x94a2f000 - 0x94a35ffd com.apple.CommerceCore (1.0 - 17) <71641C17-1CA7-3AC9-974E-AAC9EB641035> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x94a78000 - 0x94a8effe libxpc.dylib (77.19.0 - compatibility 1.0.0) <0585AA94-F4FD-32C1-B586-22E7184B781A> /usr/lib/system/libxpc.dylib
0x94a8f000 - 0x94a99ff0 com.apple.DirectoryService.Framework (10.7 - 146) <59061A4B-D743-3A34-B142-7BE2472BBC2D> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x94ae7000 - 0x94de9fff com.apple.CoreServices.CarbonCore (960.24 - 960.24) <9692D838-85A5-32C1-B7FB-7C141FFC2557> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x94dea000 - 0x94decffc com.apple.QuickTimeH264.component (7.7.1 - 2330) <749FC098-FB98-38FB-8977-E5306A6B1688> /System/Library/QuickTime/QuickTimeH264.component/Contents/MacOS/QuickTimeH264
0x94ded000 - 0x94e35ff7 com.apple.SystemConfiguration (1.11.3 - 1.11) <68B92FEA-F754-3E7E-B5E6-D512E26144E7> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x94e36000 - 0x94e3bff7 libmacho.dylib (800.0.0 - compatibility 1.0.0) <56A34E97-518E-307E-8218-C5D43A33EE34> /usr/lib/system/libmacho.dylib
0x94e3c000 - 0x94e3dffd libCVMSPluginSupport.dylib (??? - ???) <22B85645-AA98-372B-BB55-55DCCF0EC716> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x94e7f000 - 0x95142fff com.apple.security (7.0 - 55148.1) <77754898-4FCD-3CA3-9339-F1058C852806> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x95143000 - 0x95242ffb com.apple.DiskImagesFramework (10.7.4 - 331.6) <8CC0C204-1069-3CC3-9CE1-3CDF92757E5B> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
0x9524e000 - 0x9524fff7 libquarantine.dylib (36.6.0 - compatibility 1.0.0) <600909D9-BD75-386E-8D3E-7CBD29079DF3> /usr/lib/system/libquarantine.dylib
0x95250000 - 0x954fdff3 com.apple.JavaScriptCore (7534.56 - 7534.56.6) <94C4DC32-FE6B-3D5C-93B5-75753F38A0C0> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x95527000 - 0x95528fff libDiagnosticMessagesClient.dylib (??? - ???) <DB3889C2-2FC2-3087-A2A2-4C319455E35C> /usr/lib/libDiagnosticMessagesClient.dylib
0x95529000 - 0x9553dff7 com.apple.CFOpenDirectory (10.7 - 144) <665CDF77-F0C9-3AFF-8CF8-64257268B7DD> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x9553e000 - 0x95540ff9 com.apple.securityhi (4.0 - 1) <BD367302-73C3-32F4-8080-E389AE89E434> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x95541000 - 0x95593ff7 libFontRegistry.dylib (??? - ???) <96E9602C-DFD3-3021-8090-60228CC80D26> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x95594000 - 0x9559dffc com.apple.DisplayServicesFW (2.5.4 - 323.3) <820C4B45-814A-3101-A1FA-044CA6D2FBC8> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x9559e000 - 0x95696ff7 libFontParser.dylib (??? - ???) <1A0DA421-62B2-3AA7-9F62-0E01C1887D09> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x95697000 - 0x95697ff0 com.apple.ApplicationServices (41 - 41) <BED33E1D-C95C-3654-9A3A-0CB3607F9F10> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x95698000 - 0x9590bffb com.apple.CoreImage (7.98 - 1.0.1) <EDC91BA1-673D-3B47-BFD5-BBF11C36EE6A> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x9590c000 - 0x9595dff9 com.apple.ScalableUserInterface (1.0 - 1) <C3FA7E40-0213-3ABC-A006-2CB00B6A7EAB> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x95a3b000 - 0x95a84ff7 libGLU.dylib (??? - ???) <5EE0B644-FAD6-3E3C-A380-9B0CDA0B6432> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x95a85000 - 0x95ae0ff3 com.apple.Symbolication (1.3 - 91) <4D12D2EC-5010-3958-A205-9A67E972C76A> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x95ae1000 - 0x95c95ff3 libicucore.A.dylib (46.1.0 - compatibility 1.0.0) <6AD14A51-AEA8-3732-B07B-DEA37577E13A> /usr/lib/libicucore.A.dylib
0x95c96000 - 0x95d61fff libsystem_c.dylib (763.13.0 - compatibility 1.0.0) <52421B00-79C8-3727-94DE-62F6820B9C31> /usr/lib/system/libsystem_c.dylib
0x95da0000 - 0x95f02ffb com.apple.QuartzCore (1.7 - 270.4) <6BC84C60-1003-3008-ABE4-779EF7B4F524> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x95f03000 - 0x95f03ff2 com.apple.CoreServices (53 - 53) <7CB7AA95-D5A7-366A-BB8A-035AA9E582F8> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x95f12000 - 0x95f4effa libGLImage.dylib (??? - ???) <504E7865-571E-38B4-A84A-D7B513AC84F5> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x95f68000 - 0x95f68fff libodfde.dylib (??? - ???) <C0515427-6D54-35E6-911D-A2510C1A0C54> /usr/lib/libodfde.dylib
0x95f69000 - 0x95f6dffd IOSurface (??? - ???) <EDDBEE65-1EB8-33A7-9972-E361A3508234> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x95f6e000 - 0x96145fe7 com.apple.CoreFoundation (6.7.2 - 635.21) <4D1D2BAF-1332-32DF-A81B-7E79D4F0A6CB> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x96146000 - 0x96168ff8 com.apple.PerformanceAnalysis (1.11 - 11) <453463FF-7C42-3526-8C96-A9971EE07154> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x96179000

From Crash Analyzer:
Incompatible Codec
This crash was caused by the 3ivx codec.
Suggested Actions
Check for an update to the codec from the manufacturer.
Use System Toolkit to disable or remove the codec.
More Information
The crash was caused by the 3ivx codec. This codec is not recommended for use in Final Cut Pro. Consider using Compressor to transcode your media to an edit-friendly codec such as ProRes.
Relevant Line
1 lib3ivxEnc.dylib 0x142b8f38 InitHooks + 5088
Report generated by Crash Analyzer in Pro Maintenance Tools

My iphone 5c says connect to itunes. It won't update/restore; error message (27) comes up. I also haven't backed the phone up since last year. Help

My iphone 5c says connect to itunes. It won't update/restore; error message (27) comes up. I also haven't backed the phone up since last year. HELP.

Hi there owain11,
It looks like that particular error may be realted to a hardware issue. Take a look at the article below for more information.
Resolve iOS update and restore errors
Check for hardware issues
Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
These errors mean that your device or computer may have a hardware issue that's preventing the update or restore from completing.
Check that your security software and settings aren't preventing your device from communicating with the Apple update server.
Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
Confirm that your security software and settings are allowing communication between your device and update servers.
If you still see the error message when you update or restore, contact Apple support.
-Griff W.

ITunes and QuickTime won't start

Hi!
The problem is that I've installed iTunes, everything went fine, but when I'm trying to start it with iTunes.exe, it won't start.
I can see iTunes.exe in the task manager, for about 5 seconds, and then it disappears.
The same happens with QuickTime player(I don't really care about QuickTime but I thought it can help solving the problem).
I know there is a lot of topics about this on the internet, and yes I've googled it, but nothing solved my problem.
I tried a lot of things already:
* start iTunes.exe with administrator rights
* start iTunes.exe with XP and Vista compatibility modes
* reinstall iTunes with XP and Vista compatibility modes
* uninstall iTunes (and any other apple software), clean any leftover iTunes registry entry, and then reinstall everything again
* boot my windows 7 in safe boot mode, and try to start iTunes.exe
* turn off bonjour service then restart computer and try to start iTunes
* create a new user account, login and try to start iTunes
Nothing helped on Windows 7 32bit, though I have a Windows XP installed as a Virtualbox guest(the host OS is linux), and there is everything works fine, but I would like to use Windows 7.
I had the same problem with the previous version of iTunes. Now I'm trying to install the latest iTunes downloaded from the Apple's site.
I would really appreciate any suggestions!
Regards,
Ferenc Nagy
p.s.: Sorry for my english, I hope you can understand me!

Many thanks. Yes, let's first try uninstalling the ACE pack and seeing if iTunes will launch now.
If iTunes doesn't launch, the pack may have left behind old QuickTime version 6.x componentry in unorthodox locations in your Windows 7 system files. So we'll go looking for that.
First we'll adjust some view settings on the PC.
1. From the Start menu, click Computer.
2. In the Organize menu, click Folder and Search Options.
3. Click the View tab.
4. In the "Advanced settings" pane under "Hidden files and folders" make sure that the "Show hidden files and folders" option is selected, and the "Hide extensions for known file types" option is unchecked.
5. Click OK.
Now, in Computer, open your C drive (or whichever drive your operating system is installed on).
Open the "Windows" folder.
Open the "System32" folder.
What files or folders can you see in there with QuickTime in the file or folder name? (In a standard installation of QuickTime, you should see precisely two files ... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.)

Upgraded to Yosemite and now my CS5.1 won't start. Error install Java SE 6 runtime. How do I fix it?

upgraded to Yosemite and now my CS5.1 won't start. Error install Java SE 6 runtime. How do I fix it?

Install the version of Java they want from here: Java for OS X 2014-001
See if CS 5.1 launches.
If not reinstall CS5.1 and any updates.
Gene

PSE 12 won't start citing Error 16. Re-install doesn't help. What now?

New PSE 12 won't start citing Error 16. Re-install as instructed doesn't help. What now?

If it helps, this is the message in the console log:
SystemUIServer[316] Classic Menu Extra encountered an error trying to find the current Classic Apple Menu Items folder: -43

IPod Touch not recognized in Windows & iTunes won't start unknown error -50

I have been trying to fix a connectivity issue with my iPod touch for almost 6 hours now. I've read all over the iPod Touch forums and none of the solutions worked for me. I've installed and uninstalled iTunes multiple times and nothing seems to work.
Also, earlier this evening iTunes was working but it wouldn't recognize my iPod touch although it would charge. Now that iTunes won't start I'm also having problems with charging my iPod and at no time, was my iPod ever recognized in 'My Computer'.
Someone please help! I'm at my wits end without being able to use and update my iPod. All help/insight/suggestions are appreciated and thanks in advance!

AppleNEve wrote:
I double checked to make sure that the cable is not faulty and it's working perfectly.
how did you test that ?
anyhoo, you might want to give this a shot:
+Hi, All,+
+It works now, It suddenly stopped detecting due to unknown reasons, but try these steps.+
+Restart the device without connecting to your pc and+
+Connect to pc and restart again, I did this 2 times and it was recognized and its working fine.+
+Best of luck.+
here's the original thread: http://en.kioskea.net/forum/affich-17997-ipod-not-detected
if still no joy, it could be that your Touch is a goner. if it is still under warranty, you should plan a trip to the nearest Apple store.
JGG

My iPod generation 6 160gb will not sync. iTunes says corrupt, won't restore just errors out and then loops the same messages.

My iPod is corrupt according to iTunes, however it won't restore through iTunes either. I've tried to reformat the drive. Makes no difference. I've tried to reformat after choosing disk manager, and again the same result. The iPod takes forever to work through the reformatting process and I get the same message "Itunes has detected an iPod that appears to be corrupted. You may need to restore this iPod before it can be used with iTunes. You may also try disconnecting and reconnecting the iPod" and then my pc tells me to format the disk.
It's so frustrating, is there a fix to this? It seems like the iPod could still function, but I'm missing the way to get out of this loop, please help me!

Likely a hard drive fault, see the note that i wrote few years ago, hopefully it helps
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/itunes/download/
For old and other versions of iPod updater for window you can get here
http://www.ipodwizard.net/showthread.php?t=7369
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iTunes 7 and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iTunes 7 and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ or ifixit at your own risk
http://www.ipodresq.com/index.php
http://www.ifixit.com/
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
Exclamation point and folder and nothing else
Spank your iPod
http://www.youtube.com/watch?v=3ljPhrFUaOY
http://discussions.apple.com/thread.jspa?messageID=3597173#3597173
Exclamation point and folder and nothing else
http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevant_history/2004/11/meeting_the_sad.html#comment -10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Re: try to restore ipod and it says "can't mount ipod"
http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
iPod making clicking noise and is frozen
http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
Cant put it into disk mode
http://discussions.apple.com/thread.jspa?messageID=3786084#3786084
I think my iPod just died its final death
http://discussions.apple.com/thread.jspa?messageID=3813051
Apple logo & monochrome battery stay
http://discussions.apple.com/thread.jspa?messageID=3827167#3827167
My iPod ism’t resetting and isn’t being read by my computer
http://discussions.apple.com/thread.jspa?messageID=4489387#4489387
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote

Firefox won't start; no error message; profile manager also won't start. What can I do?

Suddenly, firefox won't start. I get no error message--it just won't open. System restore to a month before the problem did not help.
From the suggestions on this page: http://support.mozilla.com/en-US/kb/Firefox%20will%20not%20start... I did not recently install add-ons or clean the registry, so I think it may be a profile problem. But profile manager will not open--only a tiny window with a white rectangle and no text.
I would like to not lose all my bookmarks. And I would like to continue using Firefox.
What can I do?

dmcritchie, thank you for your reply!
Before I received your response, I tried something that seems to have worked. I used Chrome to go to the Firefox website and downloaded Firefox (without uninstalling it first) and went through the installation process again. For some reason, this worked, even though I already had the latest version of Firefox, and I can now open Firefox successfully.
If it stops working again, I will try your suggestion. In the meantime, thank you much!

Upgraded itunes, now it won't start on OSX.8.5 anyone know how to fix this?

upgraded itunes because it was nagging me, now it won't start.
Mac Mini on OSX.8.5 anyone know how to fix this?
thanks
Graeme

Restart your computer,
Refer steps here to delete SC files:
http://support.apple.com/kb/TS2363
Then proceed to repair your QuickTime. START / CONTROL PANEL / Programs n Features / highlight QUICKTIME and click CHANGE then REPAIR.

ITunes and iPhoto won't start up

I am having quite a major problem here....
I have downloaded the mac os x lion....
and I just cant seem to open neither my iTunes or iPhoto!
when i try to open iPhoto, it says,"internal error"
when i open my itunes, it either says,"error" or,"error(-50)
i have tried to reinstall my itunes, but all it says is still,"error" when i start it up.
Urgent help needed,
mac user [marcus]

It appears, then goes again shortly after.
That's more consistent with malware than most other things ... however the AVG Antispyware typically catches that.
Let's check to see if you've got an atypical set of symptoms of a broken QuickTime. (Following up again on that error message that you get when you click on the QuickTime control panel.)
Let's try swapping out your existing QuickTime.
let's try this technique first.
head into your Add/Remove programs. uninstall QuickTime.
Next, we’ll manually remove any leftover program files and folders.
1. On the Start menu, click My Computer (or double-click My Computer on the Desktop).
2. In My Computer, open Local Disk.
3. Open Program Files.
4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
5. Navigate to C:\Windows\system32\.
6. Remove the files QuickTime.qts and QuicktimeVR.qtx.
7. Restart your computer.
next, we'll get a fresh copy of QuickTime into your PC by doing a repair install of itunes.
switch off antivirus and antispyware applications prior to the repair install.
go into Add/Remove and select itunes. click "Change" and then click "Repair".
if the repair install goes through okay, restart the PC and try launching QuickTime again. does it launch properly now?
If the QuickTime is launching properly, is iTunes launching too now?

Safari won't start - produces error message

Safari won't start on my old iMAC. I have just installed Lion again but no way. I get a message saying that it quit unexpectadly and get three options: reopen, ignore, or report to apple. I tried themn all, with no luck.
Any clues?

Post a crash report..
If Safari has just crashed, press the Report button on the CrashReporter dialog box to view the crash information.
Copy/paste the entire contents of the Crash Reporter window into your reply including the, "binary images" section.
If the crash report dialog does not appear or the crash is hard to reproduce, crash logs can be retrieved from the ~/Library/Logs/CrashReporter> folder.

ITunes won't start - Unknown error 13014 (solved)

I'm posting this up to add to the combined wisdom and help somebody suffering the same difficulty.
I recently bought an iPod Touch so of course had to download iTunes (9.0.3.15) in order just to turn it on for the first time (not happy - I bought it to use as a stand-alone device and I don't think Apple should presume I have a PC or want to connect an iPod to it).
Computer OS: WinXP SP2
Anyway, everything was fine to start with, iPod started up and I began to explore it, then I used iTunes on the PC (iPod not connected) to have a look around the apps store, downloaded a few little freebies as a taster.
Then came the problems. Next time I tried to run iTunes on the PC, it wouldn't start and an error message window popped up "*Unknown error 13014*".
I googled the problem and found this forum, and the suggested solutions comprised:
1. Delete the Library Genius database files
2. Clean the Windows registry
3. Uninstall and reinstall iTunes
4. Wind back to a previous version of iTunes
I didn't try number 4, but I did everything else to no effect (the database files are in My Documents\My Music\iTunes by the way). I uninstalled, cleaned the registry, rebooted, installed, cleaned the registry, rebooted... still no good.
Then I spotted something which suggested I needed XP SP3 (didn't see why it should make a difference as iTunes had worked originally), and I have always been reluctant to interfere with a working PC, but with trepidation I bit the bullet and updated. To no effect (but at least I haven't broken anything).
So I re-read the forum advice and had an idea. *I renamed the iTunes directory (in My Music) so that it wouldn't be found when iTunes starts, lo and behold iTunes started up fine* and built a new iTunes directory.
The old directory contains the free apps I downloaded, I don't know if one of them is causing the problem but I might try copying the files over and see if anything breaks. I will post again if I find out anything.

PS: I have the corrupt iTunes folder preserved, I can zip it up and email it if the support team would like to dissect it.

ITunes won't start - No error message

My iTunes was running fine up until a few days ago, then whenever I plugged my iPhone in it would freeze and crash. After reinstalling it, the same issue happened up until my problem now where it won't even start. I click on it and nothing at all. But, I open my task manager and it is there running with abnormally low usage. You can see in this picture, its in my task manager but on the bottom tool bar it is not running: http://yfrog.com/4jcaptureqkp
I end the process, and try to start it again, but to no avail. I have run Malwarebytes and Microsoft Essentials numerous times and have not found any issues. Outside of reinstalling it (for the half dozenth time) I am out of options.
I have scowered the boards here and Google of course without any luck. Your help or advice would be greatly appreciated in hopes that I don't have to re-install Windows.

I'm having much the same problem. I have XP Pro and SP3. I can't get iTunes or Quicktime to launch. I'm using iTunes 7 anf Quicktime 7. I tried the fix with the smart card file, but it didn't work. I can't get the Smart Card Helper to activate. I just keep getting a "1068 error" with I try to start it. Any ideas would be greatly appreciated.
boblang
Message was edited by: boblang

ITunes won't start WITHOUT error message

I cannot get iTunes to start at all. When I click on it in the start menu or on my desktop I see the hourglass but then nothing happens. I have tried re-downloading the software and clicking "Repair", I have tried restarting my computer but still nothing happens. Can anyone help me?

I'm having much the same problem. I have XP Pro and SP3. I can't get iTunes or Quicktime to launch. I'm using iTunes 7 anf Quicktime 7. I tried the fix with the smart card file, but it didn't work. I can't get the Smart Card Helper to activate. I just keep getting a "1068 error" with I try to start it. Any ideas would be greatly appreciated.
boblang
Message was edited by: boblang

ITunes 9.2 won't start - 13014 error

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