Itunes 9 and Quicktime error 1402 hkey_local_machine\software\machine\micro

Hi,
I am a beginner when it comes to software and dowloading problems. I gave my husband an Ipod Nano for Christmas and I have spent close to 12 hours trying to figure out why we can't get Itunes 9 and Quicktime to load. Everytime we try we get to the very end and we get the following message:
error 1402
hkeylocalmachine\software\machine\microsoft\windows\currentversion\run
Any help would be appreciated as my husband was so excited to receive this gift and it is just a paper weight at the moment! Thank you!

Hello, I hesitate to post this advice to a person who states they are a beginner with software, since it involves going into the PC's registry. Don't do this if you are not comfortable with it.
Using the registry editor ( go to Start, Run, type in "regedit", then click OK )
navigate to the key from the error message, click once on it, then click Edit, Permissions.
If your User Profile has Administrator rights, then the boxes should be checked next to Full Control and Read. SYSTEM should be set the same.
If they aren't, I suggest you change them.
Another option would be to create a new Windows administrator account, and see if you can get itunes to install using that.

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ITunes and Quicktime Error after automatice Apple update, need help!!!

So I currently have a new labtop with windows vista. I have been runining iTunes for the pass 3 months already no problems. The Apple automatic update has never caused any problems till now. Quicktime needed to be updated today, and I accecpted the update, prior to that iTunes and Quicktime was working properly. Once the quicktime update was complete, it restarted my computer like usual. Then when I tried to open iTunes this error came up:
"iTunes cannot run because it has detected a problem with your audio configuration"
Now I checked the audio configuration and nothing was changed or anything, that has not been touched at all, so I still think it had to do with the update. The next error was came up when I tried to open Quicktime and it read:
"Runtime Error!
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Please contact the application's support team for more information"
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try doing following the steps in these articles
http://docs.info.apple.com/article.html?artnum=31115
and
http://docs.info.apple.com/article.html?artnum=93976
hope this helps

ITunes and Quicktime Error Messages

Hello all,
I get the following error message when I try to open iTunes and Quicktime from my desktop:
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When I tried to uninstall iTunes I got the following error message:
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When I went to the specific folder(s) that they are in, I was able to open iTunes and Quicktime without a problem.
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I figured out the problem. I had to use the Windows Installer Cleanup. I haven't had any other problems thus far.
Thanks again.

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HELP! I tried installing the latest version of Itunes, but I keep receiving a variety of error messages. When I install the Itunes and Quicktime bundle, I get "Error Code: -3" and when I try to install the standalone Quicktime, I get a bunch of messages saying that a file cannot be found, then error message 1714, and then to consult the Windows Installer help (Msi.chm). I tried to manually remove the old Itunes and Quicktime, but it won't work. Any information on the topic would be greatly appreciated.

hi jmorta!
apologies for the slightly impersonal nature of this reply, but i've just started troubleshooting one of these off in another thread in my post immediately prior to this one ...
let's start you off with the techniques i'm starting anndruu off with over here:
http://discussions.apple.com/message.jspa?messageID=1789002#1789002
love, b

Error 1402 -HKEY_LOCAL_MACHINE\Software\Classes\.cdda\OpenWithProgids

I am unable to upgrade to the new version of iTunes!! HELP! I am getting the following error:
Error 1402.Could not open key:
HKEYLOCALMACHINE\Software\Classes\.cdda\OpenWithProgids. verify you have sufficient access to that key, or contact your support personnel.
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Error 1402.Could not open key:
HKEYLOCALMACHINE\Software\Classes\.cdda\OpenWithProgids. verify you have sufficient access to that key, or contact your support personnel.
with that one, let's first try the techniques from the following document:
Error 1406 or 1402 appears when you install iTunes or QuickTime for Windows

New ipod nano and error in updating itunes and quicktime (error 1905)

this is really annoying me, i have itunes 6.0 or 6.1 or something, and i recently purchased an ipod nano.it said the new nano was only compatable with itunes 7.1, so i went to apple.com and downloaded it. it took two hours to download the set-up for itunes 7.1. i ran the set-up, and then in the middle of it this error came up:
Error 1905.Module C:/ProgramFiles/Quicktime/GTUIPanelControl.dll failed to unregister. HRESULT -2147220472. Contact your support panel.
i pressed okay twice, and it went through the rest of the process and it says this:
Could not open key:
HKEYLOCALMACHINE/Software/Classes/QuickTime/CLSID. Verify that you have sufficient access to that key, or contact your support personel.
all of this is very frustrating, but after i click "ok", it reads this:
The installation of QuickTime did not complete successfully.iTunes requires QuickTime.
Please help!i would like to utilize this ipod sooner than later, obviously.
thank you

http://www.microsoft.com/downloads/details.aspx?FamilyId=0A8A18F6-249C-4A72-BFCF -FC6AF26DC390&displaylang=en
I used that download, which seems to have worked for some people, but not others. It has something to do with downloading a VBScript. Anyway, I did this, but when I tried to complete its download, it said "Error registering the OCX C:\WINDOWS\system32\vbscript.dll"
I then tried to run that file through Run, typing in "regsvr32 %SystemRoot%\system32\vbscript.dll"
I was told it would "reregister" it. Unfortunately, I was met with other error message. ""DllRegisterServer in c:\WINDOWS\system32\vbscript.dll failed. Return code was 0x80004005"
I was told that it had something to do with not having adminstrative privilegdes. I've dealt with these "adminstrative priviledges" before when Norton refused to work, and its no happy mess. But if someone can shed any light on the situation, that would be great.

ITunes and Quicktime error...

Hiya...
I've read all the threads and still can't find an answer to my problem, I hope someone can help me...
when i try to open iTunes the following message pops up:
"QuickTime failed to initialize (error -2093).
QuickTime is required to run iTunes. Please re-install iTunes. "
... so I re-install iTunes and everything is hunky-dorey until after I turn off my pc and come back to go into iTunes... then the message pops up again...
... I have gone into task Manager Processes and iTunes.exe is there when the message pops up, but in the applications tab, the note is there about QuickTime not being able to run...
any ideas?? I'm getting tired of having to re-install iTunes everyday!!
MESH Windows XP

try doing following the steps in these articles
http://docs.info.apple.com/article.html?artnum=31115
and
http://docs.info.apple.com/article.html?artnum=93976
hope this helps

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I installed iTunes and Quicktime on my windows 2000 machine yesterday. I installed it to an external hard drive and when the install was done it said it needed to restart so I pressed ok. Now the computer will not boot! Any ideas about what I can do to fix the situation?
thanks

hi amacc!
just checking something here before we proceed. by any chance, do you have a copy of Adaptec EZ CD Creator 4.0.2 installed on that PC?
love, b

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Hi folks
Had no probs with these programs at all until the v7 release. Been running Quicktime Pro and iTunes for a wee while on version 6. When I run the iTunes v7.07 installer I get "The installation of Quicktime did not complete successfully. iTunes needs Quicktime." and it quits back to desktop after that (windows xp pro that is).
I've read some other posts about similar problems, so tried uninstalling itunes and quicktime completely, however, iTunes has gone, but Quicktime won't uninstall now. It's gone from Add/Remove programs, it's "Uninstall Quicktime" icon starts up an installshiel wizrd box then just disappears with no effect. I tried reinstalling the new Quicktime-only installer over the top, same problem...errors during install.
So now, I can't install/reinstall an updated Quicktime, can't uninstall the Quicktime Pro I've already got, I have no iTunes on my machine any more and no way of getting it back on, cos the installer won't work without this Quicktime problem being sorted!! ARRRGGHHH!!!
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Hey l33bert,
This article will help troubleshoot this issue: http://docs.info.apple.com/article.html?artnum=93976
Make sure your logged in as an administrator and security software is disabled. Start at "Empty your Temp directory and restart" and continue down th earticle. It does link to the installer cleanup utility, that blackhillsjen mentioned, and shows steps on howto use it.
some people also prefer to install from Quicktime stand-alone installer: http://www.apple.com/quicktime/download/win.html
Jason

Error Messages for iTunes and Quicktime, what do I do?

Hello, I'm in need of some help.
Let me walk you all through what I did for the last 4 hours:
(important note: I suck at far too much computer stuff, so I am fully aware that as you read the following, at certain points I probably made the problem much worse than it needed to be, I am not proud of this, but everything you read did happen, stupid as it probably was for me to pursue the problems in the particular way that I did. Hindsight is 20/20.)
I updated my iTunes v7.7 to v8.0 today, and after trying it out for a while decided that I didn't like it and wanted to go back to what I was using before.
So, because I didn't know what else to do, I tried to re-install the original iTunes software that came with my iPod (a 20gig classic I bought in 2004). That version of iTunes was v6.0 (again, 3 years ago).
Part way through the installation process, I got a message that said that, because I had a newer version of iTunes on the computer already, it wouldn't install the version on the disk.
So I uninstalled v8.0, restarted my computer, and installed the v6.0 from the CD-ROM I had.
It was then that I found I had NONE of the 6000+ songs in my iTunes window. I checked my computers files to find that they were still in the library, but my iTunes screen was completely devoid of all my music.
So I tried to get it all back on the player. I discovered that by right-clicking "Play" for the individual files from the folders in my iTunes that they would come up on the player, but that meant that I'd be clicking in 6000+ songs, one by one, till they were all back. I didn't want to do that.
So I tried a system restore (again, read "important note" at top of post). After that happened and I was looking at my desktop again, tried opening iTunes, and it gave me a message that said:
"iTunes has encountered a problem and needs to close. We are sorry for the inconvenience."
And it asks if I wanna send an error report. I decline, then try opening Quicktime. Same message. So I try to uninstall both programs (i know, i know, "important note"), and iTunes uninstalls, Quicktime does not, because, as my computer puts it, "a fatal error occurs."
But since I have iTunes uninstalled, I go to apples site and download iTunes v8.0 again. After waiting for all that to get done, I get the same error message.
So I peruse this very discussion forum, and after looking for a good while at what is being recommended I go to a site and download v7.7 again.
Again, I get the same error message.
So here I am. I've tried working it out myself for the last 4 hours, and I seem to have made things worse.
So please, please, PLEASE, I ask for any help you can provide.
Can I get my iTunes back?
Is my Quicktime corrupted now?
Am I totally screwed?

I had the same problem when I went to upgrade to 8 and then downgrade back to 7.7. To fix this is a little involved, but you can do it. Let me put it this way, I talked my mother through it on the phone, and she has a hard time finding the power button So no worries, I'll help you get back up and running. I am running Vista now, so I am going off of memory for Vista, so bear with me.
I would do the following:
1. Uninstall both iTunes and Quicktime by going to Control Panel-Add Remove Programs, and choosing first Quicktime then iTunes.
2. Clean your registry. Easy now, it is not that hard. To do it, go to http://www.ccleaner.com/download and download CCleaner. It is free and has NO spyware. Install it and run the registry cleaner. It will remove any trace of both programs from the registry. Now you have 2 choices.
3a. Now I would install iTunes 8. Because you already installed it once, it converted its database file that it uses to track the library and play lists up to the iTunes 8 standard.
3b. If you have no problem loosing your playlists and library settings, you can go back to iTunes 7.7. To do this, first search for "itunes.ttl". To do this, go to Start-Search Files and Folders- and type in "iTunes.ttl" Once the search finishes, it will tell you where it is located. Navigate there using Windows Explorer or My Computer and delete it. Now you can install iTunes 7.7 with out any errors. You will not loose any files! just your playlists and it will not remember what is in your library.
As far as adding your songs again, did you try to re-importing your music? If you go to the file menu-add folder to library. It will bring up a dialogue box that will allow you to browse to the folder with your music.
Let me know if this works. I will help in anyway I can.
Good Luck,
linesma

I am unable to install the newest update for itunes and quicktime because of a bonjour error about path not being located

I have windows 7 and I have been trying to install the newest update for itunes and quicktime but I keep receiving the same Bonjour error. I even tried to do it manually and no luck. I also tried to unistall bonjour but it would not even allow me to unistall it either. No matter what I do I get the same error listed below:
The path C:\users\owner\appdata\local\apple\apple software update\bonjour64.msi cannot be found. verify that you have access to this location and try again or try to find the installation package "bonjour64.msi" in a folder from which you can install the product bonjour.
I would greatly appreciate any help because this appears whether i am trying to install the updates or remove bonjour to reinstall. I am stuck.
Thank You in advance!!!

The path C:\users\owner\appdata\local\apple\apple software update\bonjour64.msi cannot be found. verify that you have access to this location and try again or try to find the installation package "bonjour64.msi" in a folder from which you can install the product bonjour.
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on 25 June 2010. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove".
Quit out of CleanUp. Restart the PC, and try another iTunes install. Does it go through properly this time?

Error message hkey_local_machine\software\classes\itunes.aifc keeps appearing when updating.

Error message hkey_local_machine\software\classes\itunes.aifc keeps appearing when updating. Then update uninstalls. I was trying to fix a missing driver error.

Press WinLogoKey+R to open the Run... dialog box
Type in Regedit and press enter/return
Tap the plus symbol next to HKEY_LOCAL_MACHINE
Tap the plus symbol next to SOFTWARE
Press C on the keyboard, then again or scroll down until Classes is selected
Tap the plus symbol or use the right-arrow key to open the branch
Press i on the keyboard, then use the Page Down key, scroll bar or arrow keys to locate iTunes.aifc
The registry editor should now look something like this: (Click to enlarge)
Right-click on the iTunes.aifc key and click Permissions... to see what is going on. My current permissions for the iTunes.aifc key are shown below: Giving Administrators and/or yourself Full Control should be enough to let the installer make changes. Alternatively you could delete the key and let the iTunes installer recreate it.
tt2

Error - 1603 on installation of itunes and quicktime

Ive read and trouble shot various threads in this... heres my problem
I tried installing, and it didnt work... after that i tried uninstalling both itunes and quicktime, the itunes never showed up in my add/remove section... using the windows install clean up and this took off the itunes... im assuming. ok after that i tried deleting everything from quicktime. I did the add/remove and took it off. Now im trying to install quicktime and the installer wont even start, when it does start it gets about 80% done and then gives me the 1603 message. Same scenerio with Itunes. I am installing from the desktop not from the internet.
heres what the message reads.
Error - 1603 Fatal Error During Installation
Consult Windows Installer Help (Msi.chm) or MSDN for more information
I put off so much work to try to get this fixed... i need some assistance.
thanks in advance.

Hello everybody,
I have exactly the same problem as Mark and Paul, both with QT7 install and itunes install but it turned a bit differently.
Before having the -1603 error, I had, for each of the both installs (QT & itunes), a registry error "impossible to open the HKEYLOCALMACHINE\Software\Classes....."
I did all was possible, at least to me(delete temp files, uninstall all QT & itunes applications, run Windows Installer Cleaner ...), and I finally manage to install QT V7 but the error still remains for itunes !
Like Paul, I can't find the select Local Users and Groups under
Start > Control Panel > Administrative Tools > Computer Management > System Tools
I tried the "%windir%\registration" solution but after opening the folder , I don't know what to do !!??!!
I've got an empty "CRMLog" folder, a "{02D4B3F1-FD88-11D1-960D-00805FC79235}.{E6259674-0B1E-4459-893A-8BC3F8707995}. crmlog file, a R00000000000b and a R00000000000c files.
What should I try with those files, pleeeeaaaase ? Helpppp : I'm not THAT good !
PS A may be useful precision : this occurs with an old version of itunes (V5, I think)
PS2 : in the register at "HKEYLOCALMACHINE\Software\Classes\.cdda\OpenWithProgids", I have a iTunes.cdda file --> should I try and delete it ?
Thanks in advance
Marie

Problems installing Itunes error message - Hkey_local_machine\software\microsoft\windows\currentversion\run - Verify that you have sufficient access to that key, or contact your support personnel

Can anyone help? I have been trying to install the new version of Itunes for ages my new iphone wont activate on the old version!! Keep getting the same error message - Hkey_local_machine\software\microsoft\windows\currentversion\run - Verify that you have sufficient access to that key, or contact your support personnel.
Please Help!!!!!

That particular key can sometimes be hit by malware, liam, so just to be on the safe side I think we should try a malware scan first.
Try downloading and installing the free version of Malwarebytes AntiMalware. Update your MBAM definitions and then run a full scan of the PC. (Takes about 2 hour on my Lenovo.)
http://www.malwarebytes.org/mbam.php
Does the scan find any infections? If so, please paste the contents of the log file for the scan in a reply here so we can have a look

Hi. Ever since I downloaded the last itunes and quicktime update (a week or so ago), I can't access any video podcasts or movies I have stored in itunes. iTunes keeps crashing and telling me I have a quicktime error. Do I uninstall quicktime? or?

Hi . Ever since I downloaded the last itunes and quicktime update ( a week or so ago), I can't access any movies or video podcasts i have store in itunes on my pc (vista). iTunes crashes and my error reports tell me it is a quicktime error. Do i uninstall and reinstall quicktime, or completely uninstall itunes and reinstall it -- if so, what will i lose? Help, please!

Let's try the following user tip:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

Itunes 9 and Quicktime error 1402 hkey_local_machine\software\machine\micro

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