ITunes 9, Apple TV, and AirTunes issues

It seems that iTunes 9 on my iMac has two issues, possibly related, both of which are very irksome. Both issues appear after the computer wakes from sleep, leading me to think they are symptoms of the same problem.
Issue #1 is that the AppleTV keeps vanishing from the list of devices. iTunes knows about the AppleTV, the AppleTV is on the network and can stream from iTunes, but the device is missing and hence sync won't work. I've checked the firewall log and the AppleTV is being accepted for incoming connections, so it's not a firewall issue. I've reset the AppleTV, reset the connection between iTunes and the AppleTV, resynced all my content and the problem persists.
I've found two ways to fix this issue: restart iTunes, or go to Preferences : Apple TV, uncheck "Look for Apple TV", close Preferences, open Preferences and recheck the same selection. After a 2-3 second delay, the AppleTV appears in iTunes.
Issue #2 is that the remote speakers connected via an Airport Express disappear. This seems to happen at the same time as the AppleTV disappearing, as the drop-down box for selecting the remote speakers vanishes. Normally it lists the computer, the Apple TV, and the stereo but then the box goes away.
Similarly for issue #1, I can get the drop-down back by going to Preferences : Devices and unselect "look for remote speakers", close and reopen Preferences and reselect the same checkbox. Interestingly, doing this does NOT bring the AppleTV back as a device, but the Apple TV is listed along with the remote speakers.
I think the two issues are related, as they both involve the network. My computer is linked via Ethernet to the DSL router with 802.11 then going to the two devices. It seems to me that iTunes is not reestablishing the connection after waking from sleep. But it's not consistent; I can put the computer to sleep and wake it up, and the connection is there. Other times the connection is gone.
The only thing I can't rule out is a problem wirelessly connecting to the devices, but the AppleTV has always reported 5 bars of signal, and the fact that it still streams from iTunes, yet iTunes doesn't see it, makes me think the problem is in iTunes.
Hopefully this will be helpful to someone else with these problems.

After suffering with the Apple TV for four months, and scouring the internet for fixes, tricks, and workarounds before posting, I have to wonder how many thousands of people there are silently slamming their heads on the sofa while they wait for apple TV to unfreeze, catch up to their attempted remote prompts, or simply just restart as if ATV even gave up on itself. (issues are in Bold)
I have to opt with the streaming feature to bring my movies, music, and photo's to a big screen and home theater sound system due to a 2TB (mostly full) Western digital external HD plugged into the 802.11n airport extreme.
A possible reason for *the 2 second stoppages in play of movies and music are that the airport has to link the music/movies to my computer(itunes), which must travel back to the airport to go to the apple TV.*
I'm also using the iphone for remote use, being that the infamous IR issues with the standard remote are so notorious, I wouldn't be surprised if Best Buy started selling the ATV with white paper already taped to the sensor.
*While using the main menu, 1 out of 4 times in a five minute period of navigating the ATV, the product is unresponsive to commands from either type of remote, and I am left to:*
*1. wait until it unfreezes after about 4 min (60% of the time) when all prompts are suddenly recognized by ATV, all at the same time, to which often it goes back into another multi minute freeze before use is temporarily made available again.*
*2. hold the menu button down on the IR remote so ATV restarts after i've waited over 5 min to see if the freeze will work itself out(15% of the time) or*
*3. try to wait out the issue until the ATV restarts itself with no prompted action (10% of the time) to which I am asked to pick a language again and given the option to restart, run diagnostics or restore factory settings.*
*---The last 15% of the time ATV stays frozen and unresponsive to any remote for, in my estimation ever (I literally waited almost two months, pressing buttons many times a day to try an wake the ATV got nothing but a screensaver before i gave in), until you're forced to pull the plug because the holding-menu-button restart option isn't even working **
I've tried restoring factory settings, changing IR remote batteries, unpairing and repairing, unsyncing and resyncing both itunes libraries, remotes and airport extreme connections, jogging the itunes preferences, putting paper in front of the IR sensor, restarting both itunes and unplugging the ATV, and I even went back to exchange the apple tv for another apple tv to see if it was just an issue with the hardware...nothing has eased these ailments.
The airport and all wireless devices in-play are no further than 15 feet from each other, including the airport, which is just on the other side of a very thin wall w/i 10 feet of the ATV.
*If, in the menu freeze, (which, again happens about 25% of the time i attempt to navigate the ATV menu) you give up on the iphone remote, u see the ATV is receiving the signals from the IR remote, but nothing moves most of the time (mentioned above) and the best you might get after waiting and trouble shooting long enough is the screensaver stopping for a split second, when u press a button on the IR remote, before continuing to ken burns until you want to use the ATV to play frisbee with interstate 20 traffic.*
I'm not sure if Apple over-engineered this device to the point where it's tripping over itself to perform the most basic functions, but I bought this device so I could watch my movies and listen to my music wirelessly, and at this point, the DVI wire and headphone jack splitter are a much more reliable (yet burdensome) option than the ATV.
If I had to guess, it seems most problems stem from users who stream from an external hard drive, whether it be plugged into the host computer, or broadcast wirelessly (this is not taking into consideration the IR remote issue). This might be an unpopular suggestion to Apple, and i'm sure you have some reasoning for not making this an option, either for monetary or twisted legal obligations but the internet complaint factory might be a little less whiny if you just simply make an option to have the ATV be a screen emulator, with AirTunes, and cut all the other youtube, direct internet to ATV garbage that 65% of the people using this product didn't buy it for.
I have been nothing but awestricken with Apple products since I was a child, and thought there were no ends to the company's ability to make products that work with each other easily, seamlessly, and without the need of a computer engineer to set it up for you. Unfortunately though, it seems, for the time being, we might have met the limits.

Similar Messages

  • If two people use one computer, but we have separte itunes accounts, Apple ID, and icloud will my apps I get be stored in their account too since we are using the same computer?

    If two people share the same computer, but have separate itunes account, Apple ID, and icloud and one of them downloads an app will it also go into the other persons account since y'all use the same computer

    If you  have separate user accounts on the computer, then your downloaded apps are stored in your iTunes Library. See the following for dealing with having multiple users on the same computer: How to use multiple iPhone, iPad, or iPod devices with one computer.
    Using More than One iDevice on the Same Computer
    This applies mainly to couples who are adding another device and do not want their email, messages, etc. being duplicated on both devices. To begin read: How to use multiple iPhone, iPad, or iPod devices with one computer. You need to establish a separate Apple ID and password for whomever will use the new iDevice. See Apple - My Apple ID and Frequently asked questions about Apple ID. The easiest way is to do this on the computer using iTunes: iTunes- How to set up an Apple ID within iTunes.
    On the computer create a new user account for the person with the new iDevice. This will be the user account that person will always use. He/She will no longer use the other user account. This way that person will have a separate iTunes Library
    Start by transferring the new device(s) to a new account along with all your data.  Save any photo stream photos that you want to keep to your camera roll (unless they are already in the camera roll) by opening your Photos app, tap on Albums icon at the bottom. Now, tap on My Photo Stream album; tap Select; tap on the photos you want to select;, tap the share icon (box with upward facing arrow) in the lower left corner; then tap Save to Camera Roll.
    If you are syncing notes with iCloud that you want to keep then you need to open each of your notes and email them to yourself. Later you can copy and paste the text into new notes created in your new account.
    Tap on Settings > iCloud > Delete Account (only deletes it from this device, not from iCloud; the person keeping the current account will not be affected,) provide the password to turn off Find My Phone and choose Keep on My iDevice when prompted.  Sign in with a different Apple ID to create your new account. Choose Merge to upload your data.
    Once you are on separate accounts, you can each go to icloud.com and delete the other person's data from your account.
    Note: The essence of the above was created by user, randers4. I
    have made substantial changes to improve readability and syntax.

  • Apple TV and Ethernet issues.

    I want to know if it is possible to connect both the apple TV and my macbook pro to ethernet and still be able to use airplay.  I can see the apple tv but for some reason I cannot get it to connect.  When I unplug the ethernet from either of the devices I can connect.  Please help if you can.

    Hi Jermobu, 
    If you are having issues with AirPlay between your MacBook Pro and your Apple TV, you may find the information and troubleshooting steps outlined in the following article helpful, in particular the portion about Ethernet:
    iTunes: Troubleshooting AirPlay and AirPlay Mirroring - Apple Support
    Regards,
    - Brenden

  • Syncing photos in iTunes with Apple TV and iPod Classic

    Hi:
    I recently purchased an Apple TV and every since I got it when I sync my iPod Classic and the Apple TV with iTunes, iTunes optimizes all my photos again (3000+ photos). In other words, every time I sync, iTunes optimizes my photos, deletes them and re-adds them again to the iPod and the Apple TV. Any idea why it may be doing this? I mean it’s ok, it’s just time consuming every time I do a sync. This never happened before unless I will add new photos and in that case iTunes will optimize and add just the new ones not all of them.
    Thanks for any advise you may have.
    Manolo.

    Anyone has any idea? Would this be related to the new iTunes update?
    Thanks,
    Manolo.

  • My iphone will not show as my iphone anymore it just shows up in itunes as apple iphone and i cannot sync anything to it

    my iphone will no longer register as a my iphone on my itunes account it just shows up as apple iphone and i cannot sync anything to it, im using the latest version of windows computer

    Device not detected in iTunes for Windows

  • ITunes update i Cal and other issues

    After updating to iTunes 10.4.1 the other day I can no longer sync my calendar events from my computer to my iPhone.  When I plug in the phone, it takes away all the events in my calendar.  Additionally, the update seems to have created problems with my "Mail" app.  Whereas previous to the update I had two accounts--mine and my wife's--I now have four, and mail is bringing up dozens and dozens of old emails into my new mail box.  Anybody else with the same issues?  Is Apple preparing another update?

    I am also experiencing app freezes, especially with the New York Times app which no longer seems capable of getting through a reading session without two freezes.
    But I also having a lot of app that just quit without warning.
    I hope this is something that is on the To-Do list for iOS 4.2

  • Apple TV and Jailbraking Issue..

    Dear friends, "YouTube" is full of different kinds of jailbraking for Apple TV(2). So tonight I tried to "follow the fashion".
    Something went very wrong I tried to restored Apple TV via iTunes restore, and I am taking an error 1602 message. My Apple TV, cannot restore...!
    Any help...?
    I recomend to all users DO NOT follow these kind of jailbrakes.

    Yannis, unfortunately we cannot discuss hacks for AppleTVs here.
    I would suggest you talk to Apple to see if they can help or post questions in any technical areas related to said modifications where you are more likely to get an answer.
    This is one of the reasons such hacks are not endorsed or supported by Apple.
    It would be fair to say that many people probably do use them successfully but if you have issues you can't rely on Apple to help - they might, you never knwo but no guarantee.
    AC

  • If i make a new Itunes account/Apple ID and I log into it on a computer and sync it to my phone, will I loose all the content on my phone?

    I used to share an Itunes account but I recently made my own through my phone.  I have all my stuff from my phone backed up on the computer on my old Apple ID/Itunes account.  I want to back up all my current content on my phone to my NEW Apple ID/Itunes account but I'm afraid things will erase if I try to do so.  How can I do this and still keep all the content on my phone currently?

    You can't back up iTunes store content to a different account on your oomputer.

  • Optimal use of iTunes with Apple TV and Time Capsule

    I’m undertaking a major “infrastructure” upgrade. This will involve Time Capsule and Apple TV. My current environment consists of 1 PowerBook and 1 Desktop PC running WIN XP. I’m running on a wireless network based off of an old Linksys Gateway (G-Cable). I’m backing up each device with separate external hard drives which are quite old. Shortly, I’ll be adding a 2nd Powerbook to the mix.
    My configuration plan is to install Time Capsule to backup all of the devices. I will then add Apple TV to stream iTunes content to my TV. My current Powerbook contains my iTunes Library which is nearing 70G.
    In regards to Apple TV, is it recommended to go with the 40G model and maintain the iTunes library on Time Capsule or other external drive?

    5 Ghz may help avoid interference, but it also has shorter range, it depends on the circumstances surrounding your location whether it's a better option or not.

  • New Itunes (Beginning april 2010) and iphone issue

    So, when you sync with the new itunes, there's an option to convert higher bitrate songs to 128 KBPS AAC...this saves me a lot of space as I only download high quality music, roughly 2 gigs saved space outta 6 gigs I had prior to...anyway, after waiting the hour or so to let it convert and save the space, I no longer have ringtones...what's goin on with this?
    Is the convert to 128 kbps aac option just to save space or is there another reason?

    If the Ringtones in question are ones you created using methods other than using iTunes built in option costing 99¢ per ringtone, it is likely they are getting converted down as well. Unfortunately, this seems to prevent the iPhone from viewing the files as Ringtones. I'm hoping Apple releases a fix for this glitch so those of us with custom tones can take advantage of the space-saving feature.

  • Itunes with Apple Lossless and mp3

    I have a Mac mini with iTunes.
    How can I configure and the system such that:
    - I want to play HD music in my living room so I will have Apple Lossless tracks for this purpose.
    - I still want the same tracks in MP3 (because it takes much less space) and sync those on my iPhone.
    Obviously I can have different playlists for the HD tracks and MP3 tracks.
    Is there an application that can automatically discover newly imported HD tracks and convert them in MP3?
    Is there a way to sync those MP3 (wired and wirelessly) to different iPhone/iPod without having them in iTunes?
    Thanks in advance.
    Paul

    It doesn't do MP3, but iTunes has the abilty to automatically convert higher bit rate tracks, such as ALAC, to 128/192/256 AAC files on sync. There is no reason to keep multiple copies of the same track.
    Just connect your iPhone and select it in iTunes. Click the Summary tab and select the option to "convert higher..." then select the bit rate you want.
    Or, you can use one the new cloud syncing services such as iTunes Match, Google Music or Amazon Cloud Play. All these services will convert or "match" ALAC files to either 256 AAC/MP3.

  • ITunes 11 song rating and selection issues

    I found two rather irritating issues in iTunes11:
    1. When I select all tracks in one album iTunes sometimes also selects all visible tracks of the albums that are on the display. When I reselect all tracks everything is fine again. Anyone else experiences the same?
    2. When I change the rating of a song in my library it randomly changes the rating of anothe song in the album, e.g. songs 1+5 and 2+4. This is extremely irritating because I have to be extremely aware of what is happening not to ruin my library.
    I am beginning the regret the "upgrade" to version 11.

    I am having this issue as well as play count reverting to zero at random of certain songs.  Have you found anything out?
    How large is your iTunes library?  Mine is just over 20,000 songs and I wonder if this quality control issue arose because iTunes 11 was never tested on large libraries.  I think some internal registers are randomly conflicting and being overwritten. 

  • ITunes 7.1.1 and Tag Issues

    I just upgraded to iTunes 7.1.1 on my Vista machine, and now I cannot edit the tags for any of my songs. When I try to edit the tag of a single song, all the forms are greyed out and cannot be changed. If I try to change the tags of multiple songs, the fields are open to edit, but iTunes happily ignores the changes. The only way I can change my artwork is by having iTunes look it up; I can't do it manually. Any ideas why this is suddenly happening?

    Yeah, I am having the same problem. It would seem that iTunes is reading the music directory as read-only. Man, what happened to iTunes in Vista?

  • Apple ID and iMessage issue

    Dear ,
    I am trying to activate iMessage using my ( apple ID :<edited by host> but it tell me the username/ password is not correct , my username/ password working with all apple services but not working with iMessage.
    This problem started with me after I switched off the IMessage service and switched on again from settings , I rest the password , restarted the device and rest the settings but the problem still .
    Your help and fast action is highly appreciated from Apple.
    Thanks for your time and consecration ,

    make sure the e-mail being used on the list of your e-mails settings is the one from your Apple I.D. and not the other one like @iclould.com  e-mail address that often could cause confilicts if is not your Apple I.D. e-mail set up to be the default on iMessages.

  • All my apple software on my windows vista has stopped working.I tryed to uninstalland reinstall but I get R6034 error.everything was working perfect untill latest itunes update.Can you folks help?Quicktime,itunes icloud apple update and apple moblesupport

    I am getting a microsft C++ dll is missing all after running latest update on dell vostro windows vista which was authorize as one of the devices I could use after buyig Ipad mini.Everything apple has stopped worng alone with the R6034 error apple mobledevice support isnt working or updates.All this from updating itune?I lost on this one folks,if any ideas I would be very gratefull Jamie ([email protected])

    Here is what worked for me:
      My usb hub, being usb2, was too fast. I moved the wire to a usb port directory on my pc. That is a usb1 port which is slow enough to run your snyc.

Maybe you are looking for

  • Error ORA-10980 while creating MV

    SQL*Plus: Release 10.2.0.1.0 - Production on Thu Jun 21 11:43:02 2007 Copyright (c) 1982, 2005, Oracle. All rights reserved. Connected to: Oracle Database 10g Enterprise Edition Release 10.2.0.1.0 - Production With the Partitioning, OLAP and Data Min

  • IMac G5 Intermittent power shutdowns?

    System has powered off several times over the last few months for no reason? Last night it powered off and when I powered it back on the "FAN" was running at a very high speed and was loud. I reset the SMU and that solved the fan issue for now but I

  • Password protecting a page

    Hope nobody minds another question from an amateur. Is it possible to set up password protection on an HTML page in MX 2004? I'm doing a site for a client that wants it up-and-running so his partners can review it, but doesn't want the browsing publi

  • Help regarding classical report

    i want help reltated to classical report.. 1 .  i want to bold text for some lines ..how can i do it...plz tell me.. 2 . when i m printing classical report then in the printed page it show date and description of program but i want to hide it. plz he

  • Production: "Opening Balance for outstanding work in process (work order)"

    Hi, can anyone help me on how to input opening balance for outstanding work in process (work order) in SAP Business One?  Thanks.