ITunes 9 freezes while "Updating iTunes Library"

I have never had an issue with iTunes before, and after installing the newest version, I opened iTunes for the first time. It successfully went through the "Checking iTunes Library" progress bar, but when the "Updating iTunes Library" progress bar comes up, it gets to about 80% and then freezes my entire computer. I've tried uninstalling and reinstalling with the same issue. I've tried uninstalling and installing an older version, but it would not allow me to start the old version because it said something had already been created by iTunes 9. Has anyone else had this issue? Any ideas how to fix it? I never realized how dependent I was on iTunes until I wasn't able to use it anymore!

I have been having the same problem. Then I got the idea to cut and paste the message that comes up when I manually ended the program. That is what got me the answer to my problem. Someone posted that sometimes malware will try to take the place of other files. I have McAfee and it didn't find anything. But I did download a free program called Spybot Search and Destroy. It did, indeed find malware on my PC and after it got rid of it, my itunes is working as it should!!!

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ITunes 7.1.1.5 freezes while updating iTunes library

Oh, why oh why did I upgrade? I wasn't thinking. I had 7.0 working just fine and I had to upgrade to 7.1. Stupid me...
Anyway - it loaded fine, but when opened it begins to update the iTunes library, and gets about 80% of the way through that and locks up. Does it every time.
I tried re-installing. I made sure my windows was up to date. Running Win-XP - this is on my desktop PC. I even tried deleting the iTunes preferences and letting it create new ones. Same issue happens no matter what.
So now I can't even use iTunes. What a crock it is that Apple stuff is foolproof and easy to use....

I have been having the same problem. Then I got the idea to cut and paste the message that comes up when I manually ended the program. That is what got me the answer to my problem. Someone posted that sometimes malware will try to take the place of other files. I have McAfee and it didn't find anything. But I did download a free program called Spybot Search and Destroy. It did, indeed find malware on my PC and after it got rid of it, my itunes is working as it should!!!

Freeze while accessing iTunes Store

When it try to use column browser to search for podcasts iTunes freezes while "accessing iTunes Store" and I have to force quit iTunes. Why is this?

No error messages are given. It will either freeze while saying "Accessing iTunes Store," or without saying anything at all.
I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

ITunes Freezes while importing from CD

When importing songs from a cd to iTunes, iTunes freezes while importing the last few seconds of the last song.
i have run cd diagnostics and included the results below.
help would be greatly appreciated.
Microsoft Windows XP Professional (Build 2600)
System manufacturer System Product Name
iTunes 6.0.4.2
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
UpperFilters: GEARAspiWDM (2.0.4.3),
IDE\DiskSAMSUNGSV0411N________________________UA100-08, Bus Type ATA, Bus Address [0,0]
IDE\DiskWDCWD1600JB-00GVA0____________________08.02D08, Bus Type ATA, Bus Address [1,0]
USBSTOR\DiskGenericUSB_CF_Reader__1.01, Bus Type USB
USBSTOR\DiskGenericUSB_MS_Reader__1.03, Bus Type USB
USBSTOR\DiskGenericUSB_SD_Reader__1.00, Bus Type USB
USBSTOR\DiskGenericUSB_SM_Reader__1.02, Bus Type USB
IDE\CdRomCyberDrvCW099D_CD-R/RW_________________140M___, Bus Type ATA, Bus Address [0,0]
IDE\CdRomHL-DT-STRW/DVD_GCC-4481B_______________1.04___, Bus Type ATA, Bus Address [1,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is administrator.
I: CyberDrv CW099D CD-R/RW, Rev 140M
Audio CD in drive.
Found 15 songs on CD, playing time 59:03 on CDROM media.
Track 1, start time 00:02:00
Track 2, start time 03:14:00
Track 3, start time 06:59:07
Track 4, start time 10:35:37
Track 5, start time 14:05:02
Track 6, start time 17:39:57
Track 7, start time 20:47:35
Track 8, start time 24:44:17
Track 9, start time 29:41:15
Track 10, start time 34:12:65
Track 11, start time 37:35:15
Track 12, start time 41:05:52
Track 13, start time 45:39:50
Track 14, start time 49:59:70
Track 15, start time 55:15:70
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 4 8 12 16 20 24 28 32 40 48 52.
The drive CDRW speeds are: 4.
K: HL-DT-ST RW/DVD GCC-4481B, Rev 1.04
Drive is empty.

i've got this problem when I change my ipod nano to ipod Generation 5

Itouch froze on "connect to itunes" screen while updating

Itouch froze on "connect to itunes" screen while updating from 5 to 5.01, what to do???

It happen to me several times, I just simply wait until it is out of battery and connect it to my itunes and it will show up in my computer. if the problem cannot be solved in this way, you can connect it to computer after several days of running out of battery and it may work. I know it is a little bit stupid idea,but it did work on my itouch

Itunes crashed while updating.

Itunes crashed while updating. Now Im getting error 6 nonstop. Can this be fixed? So far I have found no answers. No backups of the phone exist according to itunes.

can u go look my discussion on top of the discussion board, i need help lol please ! i sound like a 12 yrs old lol but i dont understand why my iphone 4 would crash like this after 1 week having it .

ITunes freezes while restoring apps

Near the end of apps restoring after installing IOS 5 on IPad 2 iTunes freezed, Shut down iTunes plugged IPhone, iTunes doesn´t show iPhone. Windows 7

It's happened to me as well. I checked the ipad and it had some questions and set up for the iCloud. Now I can see/use the ipad, but iTunes says it's still syncing apps. AND I can't open any apps. They open and immediately crash. I can't lose everything off here. Please help.

Ipad 2 freeze while updating OS2

My Ipad2 2G (64Gb) freezed while updating OS5 yesterday, without finishing updated to OS5, the USB cable was unplugged to the PC itunes. Now ipad2 freezes with ipod logo on the middle of screen. If Ipad2 is plugged again with ITunes, iTunes can not identify Ipad2 with message "iTunes could not connect to this iPhone because an unknown error occurerd (OXE8000065).
How should it be solved? How to stop the freeze and restart Ipad2?

I found the way already, just push start button and home bottom simultanuously and hold for 10 seconds, than Ipad will shut down. After that, push start button to start up back to the system. It works.

After updating to iTunes 10.5, iTunes freezes while syncing and doesn't recognize a cd in the cd drive

I have a 160gb iPod Classic that is about 3 years old. I just added new music to iTunes 2 days ago and synced my iPod. Today, when I opened iTunes, it asked for the update to 10.5. I allowed the update, added some more music to my library and synced iTunes with my iPod again. When the sync was done and I ejected my iPod, it appeared that all of my music, videos, podcasts and photos were erased from iPod. When I try to sync it again, iTunes freezes about 10 miniutes into syncing and then only about 300 songs appear on the iPod. I tried to restore the iPod which has led to more difficulties. Also, I noticed when I attempted to add music to my music library, iTunes no longer recognizes that there is a disc in the CD drive. I am running Windows 7, 64 bit and there seems to be alot of problems in the community after the iTunes 10.5 update. I have also been getting unknown error messages followed by the codes (-48), (-50), (-120), and (-53). Does anyone have any answers??? Help Please.... I have a library of 13,144 songs and I want them back on my iPod.

Since updating to iTunes 10.5 I am unable to view the iTunes Store - using Windows XP; Have the minimum system requirements changed for 10.5? What has changed? The Sync in 10.5 also seems to be slower than previously. What exactly does 10.5 deliver, to Users?
To make matters worse, in iPhone OS.5 it is not possible to purchase a Series (for instance) unless there is sufficient space to download direct to the Phone; Previously you could confirm the purchase on your iPhone and then use iTunes 'Check for Available Downloads' to download. This was the only available work-around to a dysfunctional online Store. Nice one Apple - you have successfully prevented me from making purchases (of any size) from your store; Why was this change necessary and how is it desirable?
NB: it should not be necessary (nor is it desirable) to uninstall anti-virus software to acommodate iTunes; although you may need to modify its configuration (confirming the Store connection is 'safe') during or after install

Itunes freezes during update library after 7.3 upgrade

When starting iTunes, it immediately begins to update the library and freezes about half way through. This is after I updated from 7.2 to 7.3. I have a LOT of songs and I'd rather not uninstall iTunes.
Anyone know what's wrong here? Any suggestions? Thanks in advance.

There have been multiple posts on this topic. If you're interested, try searching the forums. (Maybe someone has a better answer than me). Here's my latest post:
My understanding is that there's a corrupt file in the library that's causing this problem--either a podcast or a video. You can search these forums for other threads on this subject.
From what I've read, you need to figure out which file is causing the hang and remove it (easier said than done).
One thing you can try is to pull all of the podcast and/or video files (you could try one or the other first, too.) out of your iTunes folder before you try to launch iTunes. Leave them on your desktop.
If iTunes launches successfully, then you can slowly try to add these files back to your iTunes folder to find out which one causes the hang.
Not ideal advice, I know. But it may be a way to get iTunes back up and running again.

ITunes 7.3.2 crashes while "updating iTunes library"

Just upgraded to the latest version available on the iTunes site, and now iTunes crashes each time I try to open it about 90% of the way through the "updating iTunes library" process. I went through the 5 suggested steps on the apple technical installation help page, and also reinstalled iTunes 7.2 (which works fine), deleting podcasts, and then re-installing 7.3.2, all with no luck.
Any ideas?

that might be being caused by the update choking on a song file (or files).
finding which song file is causing the freeze can be tricky. but some folks have been having some success using Roy B's instructions in the following post:
Roy B: Re: iTunes 7.0.1 crashes every time I open it

ITunes crashes while updating library

For the past few months, whenever I start up iTunes, it automatically begins to update my song library. This is fine and all, but once it gets about 4/5 of the way done, iTunes crashes. There is no apparent way to stop iTunes from updating the library, since it wont let me select the window with the progress bar or the main iTunes window itself. I've tried reinstalling iTunes twice and fiddling around with quicktime, but nothing seems to change. I've posted this topic before and I came back an hour later and it was on page five with zero responses, so that sort of lead me to believe no one had an answer for me, but I'm becoming very sick of having my iTunes and thus my entire music library bricked. So please, any and all help will be GREATLY appreciated.

Fault Module Name: VideoToolbox.dll
Fault Module Version: 1.0.694.7
The last time I saw that (although it has just been the once), the problem was caused by a damaged library file. Given that you're getting the error when iTunes is doing the library update, I suspect it's the same issue.
Try an iTunes library recreation as per the instructions in the Re-creating the iTunes Library file section of the following document:
iTunes: How to re-create your iTunes library and playlists
Does that get you past the error?

ITunes freeze while listening radio through Apple TV

Hi there.
I've got problem with iTunes. It's freezes while I listen internet radio through Apple TV. It happens after about 15-20 minutes. Music continue plays but iTunes freezes and do not open. All updates to Mac and Apple TV has been installed.

Hi Dreanmachine1,
Thanks for visiting Apple Support Communities.
When you purchase a song on your Apple TV, it is available on all of your devices. There are a few reasons why you may not see the song on your iOS devices or your MacBook Pro. They may not be set up to download purchases automatically, or you may not have been signed into the iTunes Store.
I'd suggest trying to download the purchases on your other devices using the steps in this article:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
You may also want to check your automatic download settings, so you can receive future songs automatically. See this article for help:
iTunes Store: How to enable Automatic Downloads
http://support.apple.com/kb/HT4539
All the best,
Jeremy

HT1926 "Service 'Apple Movile Device' (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services." Got this message while updating iTunes today #01-24-2014#. It caused the previous version of iTunes to no

I had problems upgrading iTunes today to the latest version. I have scanned other threads but found no useful resolution to my situation.
iTunes and other Apple products have been removed
Windows 7 64-bit
Memory and Storage with room to spare
Erase utility to eliminate bad files
Re-booted after products removed
Consistent error message
The solution is not obvious to me. I willing to follow any suggestions that would lead to a possible suggestion. I have tweaked my resgistry in the past successfully.
To the Apple Techs:
Are you aware of this problem? If so, where are you in resolving this issue?

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

ITunes freezes while transferring TV season from Apple TV back to computer

I bought a season of a show on the Apple TV and it downloaded the entire season fine. When I open up iTunes and it starts syncing, it indicates that the computer is transferring the shows from the Apple TV back to the computer, but then iTunes freezes in the middle. The Apple TV appears to be fine. I'm currently running Custom Sync as the option.
I'm running 2.4 ATV OS, the latest iTunes (8.2) on a Windows XP. Network is a Linksys 54G wireless router.
I've looked at some things and have tried reauthorizing, rebooting, etc. It's a pain because I have some new content that I want to get on the Apple TV, but it defaults to transferring shows back before adding new content from iTunes onto the AppleTV.
Any thoughts?

Thanks for the update, but that doesn't really help me since my computer (desktop) and my computer about about 50 feet from each other and I really have no desire to unplug either to sync. The reality is that this has been a problem with 2.4 since it was released a month and a half ago and there is no reason why Apple hasn't fixed it by now.
What this has led me to do is not download any shows to my AppleTV, I just buy them on my computer now and the downstream sync works fine.

ITunes 9 freezes while "Updating iTunes Library"

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