ITunes 9 keeps locking up

I downloaded iTunes 9, but it keeps locking up. I tried re-installing it, but that did not work. Any suggestions?

I'm having similar issues with not much useful to report. I'm hoping to uninstall and revert to 8.x (which worked very well) until they figure it out and or we give 'em enough useful information to correct the issue.

Similar Messages

ITunes Keeps Locking Out!

When I open up iTunes and start moving songs to my iPod, the iTunes program keeps locking me out. When I go to drag files over to my iPod Icon on the left panel, they start copying over... then in the middle of the transfer, the appearance of the iTunes program fonts change slightly and a small white box appear in the upper left hand corner of the program covering up "file" "Edit" and "Control."
If I go into the search panel of Itunes and typoe in anything in that box, instead of it appearing there, the text appears in the small box in the upper left hand corner.
In addition, the iPod itself never comes out of the "Do Not Disconnect" mode.
Anybody have an idea as to what is going on?

As an update, it happened twice yesterday. Both times I attempted to make a purchase I had to verify stuff.

I do not have an apple computer, I have had Itunes Previously but had not used it for some time. when I try to use it now the following message keeps coming up no matter how many times install Itunes. "The Itunes library is locked on a locked disc ?

I do not have an Apple computer, I have had Itunes previously but had not used it for some time, I have Itunes gift cards but can not get ,on to use them. I have tried to download Itunes again but the following keeps poping up, "The Itunes library is locked on a locked disc, oryou do not have write permission for this file." How can I overcome this?

To solve this issue all I did was check to ensure that the file permissions were set as described by the earlier posts, followed by simply deleting the iTunes Library Genius.itdb file. Once the file was deleted I was able to open iTunes without difficulty. Note that I am running Windows 8. Hope this helps!

HT1349 iMatch keeps locking up iTunes as it tries to set itself up on my PC...

I am using iTunes, and trying to set up iMatch, and it keeps locking up iTunes when matching songs to the store and uploading my songs that are not in the store. It just won't finish and basically shuts down iTunes in the process... Apple online support keeps asking me for my serial #, but my main computer is a PC. I use an iphone and ipad to sync with my computer's itunes and thought iMatch might be the way to go to get everything together...

Hello there, deelish.
A great Knowledge Base article that has some valid information is:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
The pertinent section for you would be:
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues.
Thanks for reaching out to Apple Support Communities!
Cheers,
Pedro D.

I forgot my ipad lock code and when i tried to restore it from yhe itunes it keeps requiring to switch off my ipad finder, i need yo open it whatever is the way

I forgot my ipad lock code and when i tried to restore it from yhe itunes it keeps requiring to switch off my ipad finder, i need yo open it whatever is the way

You can turn Find My iPad 'off' by going to http://icloud.com and logging into your account, select the iPad from the device list in the 'Find My iPhone' section on that site, and 'remove from account'

ITunes Match keeps repeating and Sonos Play 5!

So this note has two pieces to it, one related to iTunes Match and the other is Sonos Play 5. First an observation about the iTunes Match repeating problem. I wanted to start using iTunes Match for a couple of reasons so I started to run it. It went through Step 1 and Step 2, started Step 3, stopped and restarted on Step 1.
So I was reading trying to find a solution in the Apple Support Community. Some suggested that there was a corrupted song in the library so I went back to watch to see if I could catch when it left Step 3 to go back to Step 1. I was not really able to see exactly were it was reverting back to Step 1.
I then discovered ajlewis1851 note about reset Match, Store and the computer (https://discussions.apple.com/message/20530276#20530276)
I also discovered a song that was not in my library so I deleted that from the library as well. Neither of these seemed to work and it was back repeating itself.
I left Match running while I was doing more searching and I discovered the thread about gating the upload speed as the upload speed might be the problem. Well I spent a long time trying to figure out how to slow my Airport Extreme Base Station down and then I noticed that Match was uploading between 2-15 files before it would kick back to the beginning and the total number of files to be uploaded was slowly decreasing.
Low and behold after quite some time, Match finally finished and said it was done! This has to be some serious bug in Match, but eventually it got done. Not sure whether the two steps before helped or not.
Now to the beginning of the story. I started down this path because I was setting up a new iPod Touch to serve as controller for my new Sonos Play 5 system. Everything seemed to work fine with Pandora and I was very excited. Synced a few playlist from my iTunes library and for many of the songs there was the dreaded ‘unplayable icon”-circle with a line through it! Did some additional searching and discovered that the iPod Touch to Sonos Play 5 was only possible with DRM songs.
This is an aside. It is necessary to place this discovery against my experience of playing my iPod thru a Sonos iPod Dock without having to worry about the DRM status of the music. My disappointment was nearly overwhelming.
But Sonos recommended a strategy of iTunes Match to remove the DRM from the songs in my library. Hence, my need for iTunes Match from the beginning of this story. But this is not a very clean solution. Even after one has done the iTunes Match, it is necessary to find all of the ‘Protected AAC audio files’ in your library, delete them and then download the ‘Purchased AAC audio files’ from the cloud. (https://sonos.custhelp.com/app/answers/detail/a_id/626) and Apples directions (http://support.apple.com/kb/ht1711)
There are of tricks in doing this ‘Protected’ to ‘Purchased’ transition. When you select Music in your library, and then right click on the top bar above the music you can select additional columns to be shown. Select ‘Kind’ and you can see which music is protected vs purchased. You can sort this column, thus bring all of the ‘Protected’ files together, select them all and with one right click delete them! (I very very strongly recommended you have a couple of backups of your library, just in case and there is a small box in the dialogue about deleting them from the Cloud as well---MAKE SURE THIS BOX IS NOT SELECTED). Much to my delight, in the ‘Cloud’ column, you are presented with the choice to download the ‘Cloud’ version (now DRM free). As best as I can tell, one has to download each song from the Cloud individually. My fingers were very tired after millions of clicks. I did a few at a time so it took me the better part of a day to accomplish.
I was very excited because I now had DRM free music in my library (I figured this would solve the problem). I connected the iPod Touch to the library, choose not to sync my playlist so all the playlists from the iPod Touch were removed and then reselected the playlists of interest and had them placed back on the iPod. I ejected the iPod and tested the playlist on the Sonos. Much to my surprise, the unplayable songs were still unplayable!!!
I deleted the Sonos App and reinstalled it (Did not work).
I deleted the playlist from the iPod Touch, and resync it to my library (You really don’t want to do this as it also deleted the playlist from my library!) Fortunately, I had one of those backups.
I then sync another playlist to the iPod Touch. This second playlist was the complete album from which two songs were placed in the original problem playlist. Much to my surprise, all of the songs from the album were fine, EXCEPT, the two songs that were unplayable in the original playlist.
I finally came to the conclusion that something had been stored on the iPod during the initial sync with the DRM containing music that prevented the non-DRM music from working properly. With a deep breath, and only after I disable the iPod Touch connection to iCloud (in a couple different places), I then went to Settings > General > Reset > Erase All Content and Settings and ran it to restore original factory settings. It was plugged into a power source.
After setting the iPod Touch up again, I reconnected it to my iTunes library and moved the problem playlist over that contained several unplayable songs. IT WORKED! All the songs were playable.
LESSONS:
1. If iTunes Match keeps repeating steps 1 and 2 watch carefully to see if the number of songs to be processed is changing for the better. If yes, at least in my situation, it completed the process, but it took much longer than I believe it should have.
2. My suspicion is that if you have installed DRM protected songs on an iPod Touch, the Sonos recommended solution will not work as stated. Interestingly, it did seem work on my iPad and 4G iPhone.
Addendum: I have discovered a few songs where the Sonos recommended solution did not work on the iPad and iPhone as well. Several are from the Madonna.

Well.....It is now working....... Including converting locked tracks located on the IPad library into unlocked 256kbps tracks playable by Sonos...
Used these steps:
Signed up for ITunes Match using ITunes on a Windows PC
Let Match do it's thing with 700 or so tracks
Followed the procedure in the link above to create a smart playlist of tracks with bit rates less than 256kbps
Using the smart playlist as a guide, I deleted or download tracks not appearing in Sonos on the PC. Then, refreshed the Sonos music library and confirmed these tracks now available and playable by Sonos
On the IPad, for tracks that were grayed out in Sonos, I deleted and re-downloaded the tracks using the Music app (swipe right to left on a track to delete it)... then got into Sonos on the IPad to confirm the tracks no longer grayed out.
So... I'm now happy.... I like the Sono system of WIFI streaming which is very flexible and produces decent sound quality, but did not realize until after buying the Sonos bridge and two Sonos speakers that older ITunes songs would not play in Sonos due to DRM locking. So, will now work through the library of locked tracks converting and re-downloading.
Thanks again for the pointers on this question.

Can't get Netflix to recognize an iTunes purchase keeps coming us with "the credit card information that you entered does not appear to be valid

Can't get Netflix to recognize an iTunes purchase keeps coming us with "the credit card information that you entered does not appear to be valid'? Netflix says not them?

The message you received indicates that the phone is locked to a carrier other than the one for which you have a SIM. You'll need to take the issue up with Apple. Nothing you do with iTunes is going to make a difference.
I'm quite surprised that the UK Apple Store replaced a U.S. purchased phone. They usually won't.
Best of luck.

My iPad keeps locking itself every few seconds, any ideas how to fix it... Drives me mad having to put my pass code in all the time and the screen keeps going blank :( HELP!

My iPad keeps locking itself every few seconds, any ideas how to fix it... Drives me crazy as the screen keeps going blank and I have to constantly put in my pass code every few seconds. Can someone help me out please. The pass code lock is set at 10 minutes but it's happening every few seconds :(

I've run into the issue and it seems to be related to an app not fully supporting the iOS you're on, the reboot doesn't usually solve it.
I've solved it in the following manner(s):
1) Backup the device to iCloud, then erase the iPad (Content and Network Settings).
2) Setup the iPad and choose to restore from iTunes/iCloud Backup (wherever you backed it up)
3) Perform any software updates
I have not tried simply performing the software updates (which may fix it, but if it doesn't you won't be able to perform the above steps).
Enjoy.

Find out why Apps Account keeps locking

Hi,
We are currently having an isuse where the Apps Account keeps locking and this is causing issues for out users. We have rebooted the databases a few times and after a few minutes the Apps account will lock out again.
Is there a log file that we can view that shows what applications were accessing the Apps account at the time of this occurring?
Regards,
Jon Ditchfield

Hi ummbenin,
If you have questions about specific purchases that are being made, use the information in the following article to help you report these issues to iTunes:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
If you feel that you have not made these purchases, you may need to use this article to find the appropriate number for contacting Apple:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Thanks for using the Apple Support Communities. Have a good one!
-Braden

HT4623 I tried to update my iPad to latest ios and it is now asking me for a password...4 digits. I never had a password on it and it is too short to be my apple password. Help anyone? It keeps locking me out as I try different passwords.

I tried to update my iPad to latest ios and it is now asking me for a password...4 digits. I never had a password on it and it is too short to be my apple password. Help anyone? It keeps locking me out as I try different passwords.

FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port. Do not release button until you see picture of iTunes and plug (very important)
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note: Data will be lost

Help! Keeps locking up.

I'm losing my patience here. I have a 2.16 Ghz Intel Macbook Pro (circa 2006), and it keeps locking up:
- When using Safari
- When it wakes from sleep
- When using iTunes
I just get the spinning beach ball, and the only way unlock it is to hold the power button. Now, most of the time, even when I do that I just get the folder with the ?, and I have to try this about 20 times before it will restart, and then it will lock again. I should mention that I run it on wireless, connected to an AirPort Express.
I've tried:
- Removing the battery and holding the power button so it resets
- A full erase and install of Snow Leopard
- An extended hardware test with the original DVDs, which said everything is ok
- Ran Disk Verify and Repair Permissions, and they are both ok
I'm not sure, but I think the problem started when I upgraded the hard drive from stock 120G to 320G, although it's certainly gotten much much worse lately. At first I had a Seagate 320G drive, and when it started to crash I replaced that one with a more expensive Hitachi 320G, both 5400 RPM. But that is crashing too, less in the beginning, very frequently now. I would put the original disk back in, but I have about 200G of music etc on the drive so that wouldn't work.
Any ideas here? If the wireless card were bad, wouldn't that show up on the hardware test? Thanks.

These actions you list:
When using Safari
When it wakes from sleep
When using iTunes
all involve the computer checking for an internet connection. The first thing I'd try would be to turn off the Airport card and do a direct connection to your modem with a length of Cat5 cable. If the problems goes away, that limits the issue to the router or the Airport card. If the problem stays, simply eliminating those two bits of kit goes a long way toward narrowing the suspect list.
Have you tested with another browser (like Camino) to see if the problem persists?
Have you checked function from another user account?
Both are good diagnostic steps that don't require tearing into the computer (yet).

My ipad keeps locking up

my pad keeps locking up and the it wants me to go to itunes and restore to factory setting then I lose every thing

Do you mean it's freezing?
Frozen or unresponsive iPad
Resolve these most common issues:
    •    Display remains black or blank
    •    Touch screen not responding
    •    Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Home button not working or unresponsive, fix
http://appletoolbox.com/2013/04/home-button-not-working-or-unresponsive-fix/
Fixing an iPad Home Button
http://tinyurl.com/om6rd6u
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
 Cheers, Tom

How do I get iTunes to keep playing (radio) when I am not using the compute

How do I get iTunes to keep playing - radio or CD - when the computer is otherwise idle? It cuts off after about 5 minutes and goes into sleep mode. thanks,
Vlasta

Hey vlasta4444,
It sounds like you'll want to change the time it takes for the computer to goto sleep from System Preferences> Energy Saver.
http://docs.info.apple.com/article.html?path=Mac/10.5/en/10330.html
Jason

It wont let me download itunes, it keeps saying error. How do i fix it?

it wont let me download itunes, it keeps saying "error". How do i fix it?

You say "It won't let me download iTunes ...". I cannot imagine what you mean. What does "It" mean?
iTunes is a part of iOS on your iPhone. If your iPhone can turn on, iTunes is already there. You cannot separately download iTunes to iPhone; you would have to update iOS to get a fresh copy.

My ITunes app keeps crashing on me, I have tryed turning it off and back on but doesn't work. How do I fix it without having to restore everything back on my iPhone??

I can't restore my whole phone, but my ITunes app keeps crashing on my it will not let me even get the main screen, please help

Hi,
Have you tried a Reset...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
The Apple logo will Appear and then Disappear...
Usually takes about 15 - 20 Seconds...
Release the Buttons...

ITunes 9 keeps locking up

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