ITunes 9 on Vista - crash on Welcome Screen

Guys,
I've got a machine that crashes as soon as you click "Close" or the X to close the "Welcome to iTunes" window that opens after the install. Everything in the window is fine, you can minimize it and use iTunes fine but if you close that window iTunes immediately dies.
Any ideas? Anyone else seeing this?
-Ross

Bump - no one else is seeing this? I'm seeing it on many machines...

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I have Photoshop 11, running it on Windows 7. It has worked for about 18 months, but now system crashes on the welcome screen every time I click on the Organizer button
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Additional Information 1: ae97
Additional Information 2: 3119e91a069e21d047ff3abf5bc87752
Additional Information 3: 08b8
Additional Information 4: b5d3ca7fdc8a6ad14854cee04e2b09d0

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http://www.shadowexplorer.com/
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If I wasn't an IT Administrator this problem could've really upset me. I might have perceived your software crashed my hard drives. At least I had the knowledge to know how to re-detect my raid array and get things going; but for a moment i was worried too.
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Hello Jeffrey,
Thank you for contacting Intel(R) Technical Support.
We have seen this; however, the root cause of the issue is not our RAID controller or its driver. You need to contact the application developer for additional information and troubleshooting assistance.
*Please contact Apple* for technical assistance.*
Sincerely,
Carlos B.
Intel(R) Technical Support
My TICKET WITH INTEL
I have the known problem between Intel's RAID manager and Apple's Quicktime/Itunes. Immediately upon loading the itunes or quicktime program, I lock-up. I sometimes get a bluescreen sometimes it just locks up.
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Customer_type: Corporate IT
Product: Intel(R) Matrix Storage Manager
Product_id: 2101
OS: Windows Vista* Home Premium, 32-bit version
Surveyoptin: Yes
IMSM_version: 7.0.0.1020 (Storage Console)
NonEnglishversion:
servicepack: Select Service Pack
Chipset: Intel Chipset 82801FR SATA RAID
Processor_type: Intel P4
Processor_speed: 2.8
Motherboard: Shuttle XPC
Overclocked: no
RAM: 1024 MB
SATA_devices: Shuttle XPC Barebones with two Seagate SATA 80gig HD running as a strpe.
Raid_type: Formatted
RAID_config: Stripe set with no parity, two drives; both 80 gigs.
Changes: None
Issue: I have the known problem between Intel's RAID manager and Apple's Quicktime/Itunes. Immediately upon loading the itunes or quicktime program, I lock-up. I sometimes get a bluescreen sometimes it just locks up.
I must power down and power-up to regain function to my computer.
I sent some inquiry to Intel regarding my RAID array and apples software. I hope apple considers their windows customers diligently; otherwise they will start to make the same arrogant mistakes other companies have made; like Microsoft.
Message was edited by: groovecowboy

Hey Jeffrey,
I would just like to report that I am NOT experiencing the problem you describe. With my configuration (some details below) I can play video podcasts and listen to music in iTunes; I do not get a blue screen. My only issue is choppiness in the video playback (occasional frames dropped / occasional lack of synchronization between audio & video).
- Intel D945GPM Desktop Board (945G chipset)
- Pentium 4 D920 CPU (2.8 GHz dual core)
- Intel Matrix Storage Manager (IMSM) 7.8.0.1012 (November 2007 version)
-> RAID 10 Array over 4 x 250 GB Seagate SATA/300 drives
- iTunes 7.5
- ATI Radeon X1300 Video Adapter
In reviewing your post I am unclear as to what motherboard / chipset you have; you've just shown the model number of the I/O controller (I believe). However, based on that number I believe you're probably running on a motherboard/chipset that has been de-supported by Intel. Hence, you're precluded from using the most recent versions of IMSM. (I have an older machine that has the Intel 875P chipset; I'm stuck running IMSM 5.5.0.1035 on it...)
Newer versions of IMSM support newer features in the latest chipsets and abandon older chipsets; I'm kind of sore at Intel with how quickly the obsoleted my older machine (I think it's only 4 years old).
Anyway, if there is a conflict between iTunes & IMSM, you're probably stuck trying to get it fixed from the Intel side of things. It's probably a flaw in iTunes - complex software - not running in the native Apple environment.

Itunes 11 welcome screen every time I open the program.

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itunes 11 opens to welcome screen every time I open the programme.
OS Win8
very annoying
help?

This is what worked for me!!!!!
Close iTunes.
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Hi.
I just purchased an ipod nano and installed itunes on my PC (windows vista). It worked the first time but would crash 1/4 of the way through syncing my library to my ipod.
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Hello Mariahthomas
Check out the articles below to troubleshooting issues with iTunes not starting for you on your computer. You may have to uninstall iTunes and then reinstall.
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
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http://support.apple.com/kb/ht1923
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I have continuously over the last 6 months struggled with syncing my iphone and ipod with itunes The app continually crashes during the picture import. AND by the way it takes 10-15 minutes before it even attempts to import photos. The screen says impo

I have continuously over the last 6 months struggled with syncing my iphone and ipod with itunes The app continually crashes during the picture import. AND by the way it takes 10-15 minutes before it even attempts to import photos. The screen says importing photoes but doesnt try to optimize or anything for 10 minutes. I have a 3gs with 16Gb so its not a cheap phone. I have 10Gb free. I have 6600 photoes. This is very frustrating and undermines my confidence in your products. My ipod is an ipod 4 with 16Gb also. It does the exact same thing to it. The last time, I had to import photoes a few at the time and with it taking 10-15 minutes each time for 6600 photos it is a long frustrating process. But it will import every photo a few at a time. The error message is just that itunes has stopped working. no hint as to why. AND of course, my phone is out of use for the entire time. You guys must not want to believe ur phones are a necessary tool...or maybe you dont want the consumer to believe it is. I have tried to find solutions on your website as well as through other 3rd party communities. Ultimately they were of no use. I stumbled onto my solution by accident since Im a bit of a computer geek...a semi-geek.

I have this issue too, I went into my Windows event viewer. (should have looked at this a year ago when this started)
it said this
Faulting application name: iTunes.exe, version: 11.0.2.26, time stamp: 0x51253247
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec49b8f
Exception code: 0xc0000374
Fault offset: 0x000ce6c3
Faulting process id: 0x14d4
Faulting application start time: 0x01ce194399f166ba
Faulting application path: C:\Program Files (x86)\iTunes\iTunes.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: 0eb3c37f-8537-11e2-9351-50465d6737de
basically whenever I try to sync my ipod touch 4G 64GB it crashes iTunes when it begins the pictures. if im lucky ill get 4-5 on there before it stops responding. its not my system or anything im running win7x64 8GB DDR3 ram (Corsair XMS3) AMD FX Eight core processor.
It is silly that iTunes cannot add pictures to apple devices. it shatters whatever incline I may have to buy apple products. knda like the Airport Extreem router my dad bought the new firmware, caused my router to not function... why release firmware that breaks a product. -_- <-- off topic but still

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