ITunes 9/OS X 10.6/Mac Book Pro/DSL-SUPER SLOW Downloads

Hello,
I am having massive problems with downloading content. Music works fine. Downloading from the internet also works. Downloading a movie dow not work at all. After 4 days I have downloaded only 1.9 MB. The movie size is 2.1 GB.
I am on Qwest DSL/Modem Model 2701HG-D. I am using an Airport Extreme. My speedtest is perfect. I I can download GB in Minutes via the internet, but not through ITunes. Netflix Streaming also is not working.
Any thoughts? Help please!
Thank you!

Repaired permissions with Disk Utility?
Try starting iTunes with the option key held down and have it create a new library as a test. If it runs under these conditions then you probably have a corrupt library.
Try starting iTunes with the shift key held down which disables third party plugins. If it runs under these conditions then you probably have a conflict.
There are various iTunes preferences files that can be isolated to test if they are creating the problem.

Similar Messages

TS3494 my iTunes has stopped working on my mac book pro 13" when i try oping it it saysThe iTunes Library file cannot be found or created. The default location for this file is in the "iTunes" folder in the "Music" folder.

my iTunes has stopped working on my mac book pro 13" when i try oping it it saysThe iTunes Library file cannot be found or created. The default location for this file is in the “iTunes” folder in the “Music” folder. i dont know what to do i need my itunes back

Hi pgarard1,
If you are having issues with launching iTunes after an update, you may want to take a look at the troubleshooting in the following article:
iTunes for Windows: Doesn't open after upgrading in Windows Vista or Windows 7
http://support.apple.com/kb/TS2363
Regards,
- Brenden

My Mac Book Pro was really slow at everything and would kick me out of my photos every time i got on them. now it won't even allow me to log on. i put my password in and the screen will flash white and go back to the login page. HELP please...

My Mac Book Pro was really slow at everything and would kick me out of my photos every time i got on them. now it won't even allow me to log on. i put my password in and the screen will flash white and go back to the login page. HELP please...

There is nothing wrong with your Dell, it will work fine with any MacbookPro. I have been using Dell displays for over 12 years with many different Mac models. I have two 21" Ultra Sharp displays working side by side to design a Keynote presentation right now.
The issue your having is with the way Keynote takes control of the video output to both displays, it sends the presentation signal to one and the presenter display to the other, this is set up in;
Keynote preferences > Presenter display.
If you want to show a wesite or another app on either display, use application switcher:
press the the command key on the keyboard, then the tab key; a row of applications will show what applications are running, choose which one you want to show. Use command > tab to return to Keynote.

I have a mac book pro and have already downloaded adobe flash player. However when i go to watch a video it says "Block Plug In". But my adobe is already up to date. Can someone help me to fix this so i can watch videos?

I have a mac book pro and have already downloaded adobe flash player. However when i go to watch a video it says "Blocked Plug In". But my adobe is already up to date. Can someone help me to fix this so i can watch videos?

If you're sure you've installed the latest version of Flash, take each of the following steps that you haven't already tried. After each step, relaunch Safari and test. For a "missing plug-in" error, start with Step 7. Back up all data before making any changes.
Step 1
You might have to log out or reboot before a Flash update takes effect.
Step 2
In the Safari preference window, select
Privacy ▹ Remove All Website Data
Close the window. Then select
 ▹ System Preferences… ▹ Flash Player ▹ Advanced
and click Delete All. Close the preference pane.
Step 3
If you're only having trouble with YouTube videos, log in to YouTube and load this page. You may see a link with the text "Leave the HTML5 Trial." If so, click that link.
Step 4
If you get a warning of a "blocked" or "outdated" plug-in, then from the menu bar select
 ▹ System Preferences… ▹ Flash Player ▹ Advanced
and click Check Now. Quit and relaunch the browser.
If the warning persists, triple-click anywhere in the line below on this page to select it:
/System/Library/CoreServices/CoreTypes.bundle/Contents/Resources
Right-click or control-click the highlighted text and select
Services ▹ Open
from the contextual menu.* A folder should open. Inside it, there should be a file named "XProtect.meta.plist". If that file is missing and you know why it's missing, restore it from a backup or copy it from another Mac running the same version of OS X. Otherwise, reinstall OS X.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.
Step 5
Open this folder as in Step 4:
/Library/Internet Plug-Ins
Delete the following item, or anything with a similar name, if present:
Flash Player (failing).plugin
You may be prompted for your login password.
Step 6
Re-download and reinstall Flash. Download it from the domain "get.adobe.com". Don't click a link from any other website, including this one, because you can't trust links. They may be an attempt to trick you into installing malware masquerading as Flash. Type the address into the browser window. Never download a Flash update from anywhere else.
Step 7
If you get a "missing plug-in" error, select
Safari ▹ Preferences... ▹ Security
from the Safari menu bar and check the box marked
Allow (or Enable) plug-ins
Then click the button marked
Manage Website Settings...
if present and make sure that the website is not blocked for Flash.
Step 8
Select
Safari ▹ Preferences... ▹ Extensions
from the Safari menu bar. If any extensions are installed, disable them.

How do I fix my mac book Pro from running slow?

How do I fix my mac book Pro from running slow?

Why is my computer slow?
Step by Step to fix your Mac

I have an Apple iphone 4s and for the last 4 weeks I cannot download or update any apps. I have an iPad and a Mac book pro and the apps download on these devices fine. My phone tells me that I have 12 updates but when I press update all or update any indi

I have an Apple iphone 4s and for the last 4 weeks I cannot download or update any apps. I have an iPad and a Mac book pro and the apps download on these devices fine. My phone tells me that I have 12 updates but when I press update all or update any individually nothing happens at all. It also does not ask me for my password any more but my iPad and mac book do.
I have signed in and out of the app store and the password is correct. I have tried both kinds of reboot but that did nothing. I have tried to update the apps by connecting phone to Mac book pro...it shows the apps being download on the Mac book and says it will sync them to my phone but it does not. Everything else on my phone works fine.
Any ideas ...Please!

Thank you, this has resolved both the iphone and ipad problem immediately. I am concerned that I may have a problem with apps that I bought under my old AppleID as they will not be recognised. Any suggestions for this please?

90% space is empty in my mac book pro still working slow unable to work properly....

my mac book pro is working slower and i am unable to do any wprk in it... its more than 90% space is empty.

Back up all data immediately as your boot drive may be failing.
If you have more than one user account, these instructions must be carried out as an administrator.
Triple-click anywhere in the line below on this page to select it:
syslog -k Sender kernel -k Message CReq 'Channel t|GPU D|I/O|Previous Sh' | tail | open -ef
Copy the selected text to the Clipboard (command-C).
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V).
The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear.
A TextEdit window will open with the output of the command. If the command produced no output, the window will be empty. Post the contents of the TextEdit window (not the Terminal window), if any — the text, please, not a screenshot. The title of the window doesn't matter, and you don't need to post that.

My 4yr old mac book pro is running slow. Any suggestions?

My 4yr old mac book pro is running slow. Any suggestions?

Examine these articles for possible solutions;
https://discussions.apple.com/docs/DOC-3521
https://discussions.apple.com/docs/DOC-3353
You should find them excellent for troubleshooting.
Ciao.

My mac book pro runs so slow and little round rainbow keep popping up

My mac book pro runs very slow and little round rainbow keeps popping up

First, back up all data immediately, as your boot drive might be failing.
Step 1
This diagnostic procedure will query the system log for messages that may indicate a hardware fault. It changes nothing, and therefore will not, in itself, solve your problem.
If you have more than one user account, these instructions must be carried out as an administrator. I've tested them only with the Safari web browser. If you use another browser, they may not work as described.
Triple-click anywhere in the line below on this page to select it:
syslog -k Sender kernel -k Message CReq 'Channel t|GPU D|I/O|nspace-h|n Cause: -' | tail | open -ef
Copy the selected text to the Clipboard (command-C).
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V).
The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear.
A TextEdit window will open with the output of the command. Normally the command will produce no output, and the window will be empty. If the TextEdit window (not the Terminal window) has anything in it, stop here and post it — the text, please, not a screenshot. The title of the TextEdit window doesn't matter, and you don't need to post that.
Step 2
There are a few other possible causes of generalized slow performance that you can rule out easily.
Reset the System Management Controller.
If you have a portable computer, check the cycle count of the battery. It may be due for replacement.
If you have many image or video files on the Desktop with preview icons, move them to another folder.
If applicable, uncheck all boxes in the iCloud preference pane. See whether there's any change.
Disconnect all non-essential wired peripherals and remove aftermarket expansion cards, if any.
Check your keychains in Keychain Access for excessively duplicated items.
Boot into Recovery mode, launch Disk Utility, and run Repair Disk.
If you're booting from an aftermarket SSD, see whether there's a firmware update for it.
If you have a MacBook Pro with dual graphics, disable automatic graphics switching in the Energy Saverpreference pane for better performance at the cost of shorter battery life.
Step 3
When you notice the problem, launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Activity Monitor in the icon grid.
Select the CPU tab of the Activity Monitor window.
Select All Processes from the menu in the toolbar, if not already selected.
Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for % User, % System, and % Idle at the bottom of the window.
Select the System Memory tab. What values are shown in the bottom part of the window for Page outs and Swap used?
Next, select the Disk Activity tab. Post the approximate values shown for Reads in/sec and Writes out/sec (not Reads in and Writes out.)
Step 4
If you have more than one user account, you must be logged in as an administrator to carry out this step.
Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Select the 50 or so most recent entries in the log. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V). You're looking for entries at the end of the log, not at the beginning.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some personal information, such as your name, may appear in the log. Anonymize before posting. That should be easy to do if your extract is not too long.

Does any one know how to "reset" my password that I have to plug into my mac-book pro system before I download a file?

Does any one know how to "reset" my password that I have to plug into my mac-book pro system before I download a file?

Reset Password
Follow the instructions in this article.
http://pondini.org/OSX/Password.html
Best.

What is the easiest way to transfer my itunes from my pc to my mac book pro

I want to put my itunes on my mac book pro from my hp computer. most of my music has been downloaded from cd's that i have bought. Some of them i no longer have. what would be the easiest way to transfer my i tunes to my mac book pro. I want to be able to make playlists and have a full fuctioning i tunes. I have read about putting your i tunes on an external hard drive then puting it on your mac book but they have issues because of the different formats. please help
Thanks!

There's a few ways of doing it. The following article is worth checking through.
iTunes: How to move your music to a new computer

I cannot download album artwork on my Mac Book Pro but it will download on a two-year old Dell Ispiron 15R. Why?

Whenever I insert an album into the disc drive of the Mac Book Pro (New, December 23rd 2012) it cannot find the artwork (comes up with unspecified error; 609). But until I installed the new version of iTunes it would download artwork. Why is this?
Thanks for your help.

You'll need to ask in the iTunes Mac forum. They are better equipped to assist you.

My mac book pro runs very slow, can I make it run faster?

I have a 4 month old Mac book pro. granted, its just an i5 2.4
It seemed to be pretty quick when I first bought it. but it started slowing down.
So I put 8 gigs of ram into it.
but it still runs painfully slow.
I spent the day putting files in the trashbin. Today I am deleting them perm. BUt even the empty function is slow. It can take 2 or 3 seconds to delete a single file. Right now, the process has been stuck on the same file delete for almost a minute.
I have run disk utils, and it came back instantly as fine.
So, I have 4 questions.
1... is there a check list to improve speed.
2... It there a utiltiy program I should run to confirm my files. I have uninstalled a number of programs. Perhaps they were not uninstalled properly?
3... I understand that there are some disksweep tools to stay away from. Especially the free once. Can I get a list of the bad players
4... I am thinking of replacing the Hard Drive with an ssd/hard drive combo. they seem to be getting cheaper, and I have heard some good thinkgs about them. I know it would void my warrentee, butcan I get some stories about the transition.
thanks

I have a 4 month old Mac book pro. granted, its just an i5 2.4
It seemed to be pretty quick when I first bought it. but it started slowing down.
So I put 8 gigs of ram into it.
but it still runs painfully slow.
I spent the day putting files in the trashbin. Today I am deleting them perm. BUt even the empty function is slow. It can take 2 or 3 seconds to delete a single file. Right now, the process has been stuck on the same file delete for almost a minute.
I have run disk utils, and it came back instantly as fine.
So, I have 4 questions.
1... is there a check list to improve speed.
2... It there a utiltiy program I should run to confirm my files. I have uninstalled a number of programs. Perhaps they were not uninstalled properly?
3... I understand that there are some disksweep tools to stay away from. Especially the free once. Can I get a list of the bad players
4... I am thinking of replacing the Hard Drive with an ssd/hard drive combo. they seem to be getting cheaper, and I have heard some good thinkgs about them. I know it would void my warrentee, butcan I get some stories about the transition.
thanks

Why did my Mac book pro 2012 literally slow to a crawl overnight?

Hello,
Im new to Mac products so bear with me
I'm running an OS X 10.9.1 13 Mac book pro with 4 GB of memory. I can usually play video games, and edit videos with it. And overheating has never been a problem.
Today alll the applications are taking 30-40 seconds to open and even longer to click between tasks. Sometimes i see a beach balll, but generally the notebook just seems to not respond. The boot time seems to have increased too.
Disk check - Hard drive scan showed no problems and I have over 30% Disk space left
Disk repair permissions - It took about an hour and repaired some stuff. But still slow
Activity monitor
kernel_task 1.9% and activity monitor 0.6%
user % 0.3, System 0.5% and idle 99 %
Read in/sec 0
Read out/sec 0
Physical Memory: 4GB
Memory used: 3.46 GB
File cache: 1.52GB
Here are the last 40 lines from my system log
2/23/14 2:14:23.085 PM com.apple.SecurityServer[15]: Session 100021 destroyed
2/23/14 2:14:57.868 PM com.apple.SecurityServer[15]: Session 100023 created
2/23/14 2:15:11.941 PM WindowServer[97]: device_generate_desktop_screenshot: authw 0x0(0), shield 0x7f9a0bf0dcc0(2001)
2/23/14 2:15:11.965 PM WindowServer[97]: device_generate_lock_screen_screenshot: authw 0x0(0), shield 0x7f9a0bf0dcc0(2001)
2/23/14 2:15:25.556 PM com.apple.SecurityServer[15]: Killing auth hosts
2/23/14 2:15:25.556 PM com.apple.SecurityServer[15]: Session 100022 destroyed
2/23/14 2:16:39.323 PM WindowServer[97]: CGXDisplayDidWakeNotification [4496664883295]: posting kCGSDisplayDidWake
2/23/14 2:16:39.324 PM WindowServer[97]: handle_will_sleep_auth_and_shield_windows: Deferring.
2/23/14 2:16:44.456 PM launchctl[424]: launchctl: Dubious ownership on file (skipping): /Library/LaunchAgents/com.gspy.koneXTD.Daemon.plist
2/23/14 2:17:18.157 PM launchservicesd[55]: Ignoring notification of asn=[ 0x0/0x20020] pid=426 because it matches an existing app App:NULL or App:"Notes" asn:0x0-1f01f pid:426 refs=6 @ 0x7f8081614750 : LASApplication.cp #883 CreatePendingApplication() q=LSSession 100004/0x186a4 queue
2/23/14 2:17:18.826 PM launchservicesd[55]: Ignoring notification of asn=[ 0x0/0x1e01e] pid=426 because it matches an existing app App:NULL or App:"Notes" asn:0x0-1f01f pid:426 refs=6 @ 0x7f8081614750 : LASApplication.cp #883 CreatePendingApplication() q=LSSession 100004/0x186a4 queue
2/23/14 2:17:29.091 PM com.apple.SecurityServer[15]: Session 100024 created
2/23/14 2:19:28.172 PM WindowServer[97]: device_generate_desktop_screenshot: authw 0x0(0), shield 0x7f9a0bf0dcc0(2001)
2/23/14 2:19:28.191 PM WindowServer[97]: device_generate_lock_screen_screenshot: authw 0x0(0), shield 0x7f9a0bf0dcc0(2001)
2/23/14 2:21:11.273 PM WindowServer[97]: CGXDisplayDidWakeNotification [4768613493229]: posting kCGSDisplayDidWake
2/23/14 2:21:11.274 PM WindowServer[97]: handle_will_sleep_auth_and_shield_windows: Deferring.
2/23/14 2:22:10.196 PM WindowServer[97]: disable_update_timeout: UI updates were forcibly disabled by application "Finder" for over 1.00 seconds. Server has re-enabled them.
2/23/14 2:22:17.090 PM WindowServer[97]: common_reenable_update: UI updates were finally reenabled by application "Finder" after 7.89 seconds (server forcibly re-enabled them after 1.00 seconds)
2/23/14 2:22:58.825 PM WindowServer[97]: disable_update_timeout: UI updates were forcibly disabled by application "Activity Monitor" for over 1.00 seconds. Server has re-enabled them.
2/23/14 2:22:59.000 PM kernel[0]: Network delay is not specified! Defaulting to 0x384
2/23/14 2:23:00.724 PM WindowServer[97]: common_reenable_update: UI updates were finally reenabled by application "Activity Monitor" after 2.90 seconds (server forcibly re-enabled them after 1.00 seconds)
2/23/14 2:23:07.929 PM com.apple.IconServicesAgent[229]: Icon filename entry missing from bundle info dictionary for bundle at URL: file:///System/Library/CoreServices/Dock.app/Contents/XPCServices/com.apple.dock .extra.xpc/
2/23/14 2:23:08.536 PM com.apple.IconServicesAgent[229]: Icon filename entry missing from bundle info dictionary for bundle at URL: file:///System/Library/PrivateFrameworks/InternetAccounts.framework/Versions/A/X PCServices/com.apple.internetaccounts.xpc/
2/23/14 2:23:09.148 PM com.apple.IconServicesAgent[229]: Icon filename entry missing from bundle info dictionary for bundle at URL: file:///System/Library/PrivateFrameworks/ShareKit.framework/Versions/A/XPCServic es/com.apple.ShareKitHelper.xpc/
2/23/14 2:27:53.101 PM WindowServer[97]: device_generate_desktop_screenshot: authw 0x0(0), shield 0x7f9a0bd67d90(2001)
2/23/14 2:27:53.119 PM WindowServer[97]: device_generate_lock_screen_screenshot: authw 0x0(0), shield 0x7f9a0bd67d90(2001)
2/23/14 2:29:08.634 PM WindowServer[97]: CGXDisplayDidWakeNotification [5245972462570]: posting kCGSDisplayDidWake
2/23/14 2:29:08.635 PM WindowServer[97]: handle_will_sleep_auth_and_shield_windows: Deferring.
2/23/14 2:34:57.486 PM WindowServer[97]: device_generate_desktop_screenshot: authw 0x0(0), shield 0x7f9a0be89340(2001)
2/23/14 2:34:57.503 PM WindowServer[97]: device_generate_lock_screen_screenshot: authw 0x0(0), shield 0x7f9a0be89340(2001)
2/23/14 2:35:01.526 PM CalendarAgent[165]: [com.apple.calendar.store.log.caldav.queue] [Account refresh failed with error: Error Domain=NSURLErrorDomain Code=-1005 "The network connection was lost." UserInfo=0x7feba2648150 {NSUnderlyingError=0x7feba24b7430 "The network connection was lost.", NSErrorFailingURLStringKey=https://SHEEP%[email protected]/dav/SHEEP/Inbox/, NSErrorFailingURLKey=https://SHEEP%[email protected]/dav/SHEEP/Inbox/, AccountName=Yahoo!, CalDAVErrFromRefresh=YES, NSLocalizedDescription=The network connection was lost.}]
2/23/14 2:35:01.531 PM CalendarAgent[165]: [com.apple.calendar.store.log.caldav.queue] [Adding [<CalDAVAccountRefreshQueueableOperation: 0x7feba24b8060; Sequence: 0>] to failed operations.]
2/23/14 2:39:26.513 PM xpcproxy[455]: assertion failed: 13B42: xpcproxy + 3438 [EE7817B0-1FA1-3603-B88A-BD5E595DA86F]: 0x2
2/23/14 2:39:32.079 PM WindowServer[97]: CGXDisplayDidWakeNotification [5869414010683]: posting kCGSDisplayDidWake
2/23/14 2:39:32.080 PM WindowServer[97]: handle_will_sleep_auth_and_shield_windows: Deferring.
2/23/14 2:40:10.349 PM Console[458]: setPresentationOptions called with NSApplicationPresentationFullScreen when there is no visible fullscreen window; this call will be ignored.
2/23/14 2:45:31.910 PM WindowServer[97]: device_generate_desktop_screenshot: authw 0x0(0), shield 0x7f9a0bf0cef0(2001)
2/23/14 2:45:31.927 PM WindowServer[97]: device_generate_lock_screen_screenshot: authw 0x0(0), shield 0x7f9a0bf0cef0(2001)
2/23/14 2:45:44.430 PM WindowServer[97]: _CGXHWCaptureWindowList: No capable active display found.
2/23/14 2:47:18.070 PM WindowServer[97]: _CGXHWCaptureWindowList: No capable active display found.
2/23/14 2:47:25.557 PM WindowServer[97]: CGXDisplayDidWakeNotification [6342890267747]: posting kCGSDisplayDidWake
2/23/14 2:47:25.558 PM WindowServer[97]: handle_will_sleep_auth_and_shield_windows: Deferring.
2/23/14 2:56:55.548 PM WindowServer[97]: disable_update_timeout: UI updates were forcibly disabled by application "Console" for over 1.00 seconds. Server has re-enabled them.
2/23/14 2:57:09.548 PM WindowServer[97]: disable_update_likely_unbalanced: UI updates still disabled by application "Console" after 15.00 seconds (server forcibly re-enabled them after 1.00 seconds). Likely an unbalanced disableUpdate call.
2/23/14 2:57:26.996 PM WindowServer[97]: common_reenable_update: UI updates were finally reenabled by application "Console" after 32.45 seconds (server forcibly re-enabled them after 1.00 seconds)
2/23/14 2:57:27.008 PM Console[458]: void CGSUpdateManager::log() const: conn 0x12687: spurious update.
I heard some people could interpret this. I'm currently using a library PC cause typing on my Mac would take eons......its that slow
can anyone help?

Please don't post "etrecheck" output in a reply to me. I have no use for it.
1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) at the request of a stranger on a public message board. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.
Here's a summary of what you need to do, if you choose to proceed: Copy a line of text from this web page into the window of another application. Wait for the script to run. It usually takes a few minutes. Then paste the results, which will have been copied automatically, back into a reply on this page. The sequence is: copy, paste, wait, paste again. Details follow.
4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply.
6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin; clear; Fb='%s\n\t(%s)\n'; Fm='\n%s\n\n%s\n'; Fr='\nRAM details\n%s\n'; Fs='\n%s: %s\n'; Fu='user %s%%, system %s%%'; PB="/usr/libexec/PlistBuddy -c Print"; A () { [[ a -eq 0 ]]; }; M () { find -L "$d" -type f | while read f; do file -b "$f" | egrep -lq XML\|exec && echo $f; done; }; Pc () { o=`grep -v '^ *#' "$2"`; l=`wc -l <<< "$o"`; [[ l -gt 25 ]] && o=`head -n25 <<< "$o"`$'\n'"[$((l-25)) more line(s)]"; Pm "$1"; }; Pm () { [[ "$o" ]] && o=`sed -E '/^ *$/d; s/^ */ /; s/[-0-9A-Fa-f]{22,}/UUID/g' <<< "$o"` && printf "$Fm" "$1" "$o"; }; Pp () { o=`$PB "$2" | awk -F'= ' \/$3'/{print $2}'`; Pm "$1"; }; Ps () { o=`echo $o`; [[ ! "$o" =~ ^0?$ ]] && printf "$Fs" "$1" "$o"; }; R () { o=; [[ r -eq 0 ]]; }; SP () { system_profiler SP${1}DataType; }; id -G | grep -qw 80; a=$?; A && sudo true; r=$?; t=`date +%s`; clear; { A || echo $'No admin access\n'; A && ! R && echo $'No root access\n'; SP Software | sed '8!d;s/^ *//'; o=`SP Hardware | awk '/Mem/{print $2}'`; o=$((o<4?o:0)); Ps "Total RAM (GB)"; o=`SP Memory | sed '1,5d;/[my].*:/d'`; [[ "$o" =~ s:\ [^O]|x([^08]||0[^2]8[^0]) ]] && printf "$Fr" "$o"; o=`SP Diagnostics | sed '5,6!d'`; [[ "$o" =~ Pass ]] || Pm "POST"; p=`SP Power`; o=`awk '/Cy/{print $NF}' <<< "$p"`; o=$((o>=300?o:0)); Ps "Battery cycles"; o=`sed -n '/Cond.*: [^N]/{s/^.*://p;}' <<< "$p"`; Ps "Battery condition"; for b in Thunderbolt USB; do o=`SP $b | sed -En '1d;/:$/{s/ *:$//;x;s/\n//p;};/^ *V.* [0N].* /{s/ 0x.... //;s/[()]//g;s/(.*: )(.*)/ $\2$/;H;};/Apple|Genesy|SMSC/{s/.//g;h;}'`; Pm $b; done; o=`pmset -g therm | sed 's/^.*C/C/'`; [[ "$o" =~ No\ th|pms ]] && o=; Pm "Thermal conditions"; o=`pmset -g sysload | grep -v :`; [[ "$o" =~ =\ [^GO] ]] || o=; Pm "System load advisory"; o=`nvram boot-args | awk '{$1=""; print}'`; Ps "boot-args"; a=(/ ""); A=(System User); for i in 0 1; do o=`cd ${a[$i]}L*/Lo*/Diag* || continue; for f in *.{cr,h,pa,s}*; do [[ -f "$f" ]] || continue; d=$(awk '/^D/{print $2; exit}' "$f"); [[ "$f" =~ h$ ]] && grep -lq "^Thread c" "$f" && e=\* || e=; echo $d ${f%_$d*} ${f##*.} "$e"; done | sort | tail`; Pm "${A[$i]} diagnostics"; done; [[ "$o" =~ \*$ ]] && printf $'\n* Code injection\n'; o=`syslog -F bsd -k Sender kernel -k Message CReq 'GPU |hfs: Ru|I/O e|last value [1-9]|n Cause: -|NVDA\(|pagin|SATA W|ssert|Thrott|timed? ?o' | tail -n25 | awk '/:/{$4=""; $5=""};1'`; Pm "Kernel messages"; o=`df -m / | awk 'NR==2 {print $4}'`; o=$((o<5120?o:0)); Ps "Free space (MiB)"; o=$(($(vm_stat | awk '/eo/{sub("\\.",""); print $2}')/256)); o=$((o>=1024?o:0)); Ps "Pageouts (MiB)"; s=( `sar -u 1 10 | sed '$!d'` ); [[ s[4] -lt 85 ]] && o=`printf "$Fu" ${s[1]} ${s[3]}` || o=; Ps "Total CPU usage" && { s=(`ps acrx -o comm,ruid,%cpu | sed '2!d'`); n=$((${#s[*]}-1)); c="${s[*]}"; o=${s[$n]}%; Ps "CPU usage by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; }; s=(`top -R -l1 -n1 -o prt -stats command,uid,prt | sed '$!d'`); n=$((${#s[*]}-1)); s[$n]=${s[$n]%[+-]}; c="${s[*]}"; o=$((s[$n]>=25000?s[$n]:0)); Ps "Mach ports used by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; o=`kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1`; Pm "Loaded extrinsic kernel extensions"; R && o=`sudo launchctl list | awk 'NR>1 && !/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|post[fg]|x)/{print $3}'`; Pm "Extrinsic daemons"; o=`launchctl list | awk 'NR>1 && !/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'`; Pm "Extrinsic agents"; o=`for d in {/,}L*/Lau*; do M; done | grep -v com\.apple\.CSConfig | while read f; do ID=$($PB\ :Label "$f") || ID="No job label"; printf "$Fb" "$f" "$ID"; done`; Pm "launchd items"; o=`for d in /{S*/,}L*/Star*; do M; done`; Pm "Startup items"; o=`find -L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo}* -type d -name Contents -prune | while read d; do ID=$($PB\ :CFBundleIdentifier "$d/Info.plist") || ID="No bundle ID"; [[ "$ID" =~ ^com\.apple\.[^x]|Accusys|ArcMSR|ATTO|HDPro|HighPoint|driver\.stex|hp-fax|\.hpio|JMicron|microsoft\.MDI|print|SoftRAID ]] || printf "$Fb" "${d%/Contents}" "$ID"; done`; Pm "Extrinsic loadable bundles"; o=`find -L /u*/{,*/}lib -type f | while read f; do file -b "$f" | grep -qw shared && ! codesign -v "$f" && echo $f; done`; Pm "Unsigned shared libraries"; o=`for e in INSERT_LIBRARIES LIBRARY_PATH; do launchctl getenv DYLD_$e; done`; Pm "Environment"; o=`find -L {,/u*/lo*}/e*/periodic -type f -mtime -10d`; Pm "Modified periodic scripts"; o=`scutil --proxy | grep Prox`; Pm "Proxies"; o=`scutil --dns | awk '/r\[0\] /{if ($NF !~ /^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./) print $NF; exit}'`; Ps "DNS"; R && o=`sudo profiles -P | grep : | wc -l`; Ps "Profiles"; f=auto_master; [[ `md5 -q /etc/$f` =~ ^b166 ]] || Pc $f /etc/$f; for f in fstab sysctl.conf crontab launchd.conf; do Pc $f /etc/$f; done; Pc "hosts" <(grep -v 'host *$' /etc/hosts); Pc "User launchd" ~/.launchd*; R && Pc "Root crontab" <(sudo crontab -l); Pc "User crontab" <(crontab -l | sed -E 's:/Users/[^/]+/:/Users/USER/:g'); R && o=`sudo defaults read com.apple.loginwindow LoginHook`; Pm "Login hook"; Pp "Global login items" /L*/P*/loginw* Path; Pp "User login items" L*/P*/*loginit* Name; Pp "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed -E 's/(\..*$|-[1-9])//g'; o=`find ~ $TMPDIR.. $ -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $ | wc -l`; Ps "Restricted user files"; cd; o=`SP Fonts | egrep "Valid: N|Duplicate: Y" | wc -l`; Ps "Font problems"; o=`find L*/{Con,Pref}* -type f ! -size 0 -name *.plist | while read f; do plutil -s "$f" >&- || echo $f; done`; Pm "Bad plists"; d=(Desktop L*/Keyc*); n=(20 7); for i in 0 1; do o=`find "${d[$i]}" -type f -maxdepth 1 | wc -l`; o=$((o<=n[$i]?0:o)); Ps "${d[$i]##*/} file count"; done; o=; [[ UID -eq 0 ]] && o=root; Ps "UID"; o=$((`date +%s`-t)); Ps "Elapsed time (s)"; } 2>/dev/null | pbcopy; exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
7. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste (command-V). The text you pasted should vanish immediately. If it doesn't, press the return key.
8. If you see an error message in the Terminal window such as "syntax error," enter
exec bash
and press return. Then paste the script again.
9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
10. The test will take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line "[Process completed]" to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Terms of Use of Apple Support Communities ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

Is all Mac Book Pro Clients having this downloading everyday :System,Version,10.9.5,(Build,1334) "App,Store",Version,1.3,(201.7).

Hello my name is Icurez,
My Console has been busy full time doing everything repeatedly over everyday for almost two weeks now.installing and deinstalling < detailing every let item in this Mac Book and I'm reading descriptions like "CRITICAL", 'WARNING", "ERROR" etc.I s this normal because I'm not having any problem with my Mac but it sounds like its being invaded by every hacker in the world. Whats going on?
In addition to my question i would like to let all of you know I’ve been following this forum for a very long time and the teamwork is very admirable so i would like to add the following note. Please help me understand as I'm in medicine and i understand the human body's physiology; however, the complexity of this whole "Star Trek" reality of computers has me stunned! Haha! I hold anyone with this ability who understands the computer physiology in the highest regard and I am grateful for your valuable contribution to this support group and want all of you to know that your efforts are recognized, appreciated as well as respected as the fibre that bonds all of humanity. Theories of creativity, particularly high tech computing have made significant, perhaps domain-changing contributions, as well as life saving capabilities. Those unique individuals have been a positive utility in so many peoples lives and for the way they analyze the value of future innovations. For that, I am more than thankful all of you are part of this forum helping so many people by answering our questions in such a way you can feel the passion in your replies that expresses a rare trait thats non-existent in todays normal texting… emotion!Computing is a discipline that offers rewarding and challenging possibilities for a wide range of people regardless of their range of interests. Computing requires and develops capabilities in solving deep, multidimensional problems requiring imagination and sensitivity to a variety of concerns. You all should remember how important you are to so many others. As a retired Medical Airforce Officer you should be proud of what you do and never forget how important your advise you give is to us Not all heroes wear uniforms! I want to thank you again for the valuable time and effort in helping me understand the future.
Model Name: MacBook Pro
Model Identifier: MacBookPro9,2
Processor Name: Intel Core i5
Processor Speed: 2.5 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache (per Core): 256 KB
L3 Cache: 3 MB
Memory: 4 GB
Boot ROM Version: MBP91.00D3.B09
SMC Version (system): 2.2f44
Memory: 4 GB
Boot ROM Version: MBP91.00D3.B09
SMC Version (system): 2.2f44

nahmad02 wrote:
Problem description:
My Mac Book Pro OS X Lion 10.7.5 is running really slow. Takes forever to open the internet and word, please help
Safari Extensions: ℹ️
Searchme Adware! [Remove]
Simple. Click on "Remove" and follow the direction EtreCheck has for you.

ITunes 9/OS X 10.6/Mac Book Pro/DSL-SUPER SLOW Downloads

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