Itunes 9 store - can't connect

I have recently installed itunes 9 and have been unable to connect to the itunes store since. I have tried uninstalling and reinstalling but it hasn't worked. Help?

yeah yesterday old itunes was working but today i updated to itunes 9 and now it says that itunes can't connet even though i checked the connection like it said and it was fine. what do i do?

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I download the new version of itune but it wont work the itune store can not connect even my apply id wont sign in it has an error 9808

i download the new version of itune but it wont work the itune store can not connect even my apply id wont sign in it has an error 9808

Hello SAB7700,
This first article can help get iTunes successfully downloaded and updated, which should restore access to the iTunes Store.
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Once iTunes is successfully updated, the following articles provides steps that can help get your iPod working in iTunes again and the iTunes Store functioning, should the update not resolve these issues
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/TS1369
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
Allen

ITunes Store Can't Connect - It's NOT Winsock!

So I've been through hundreds of posts about this issue and have tried what I believe is everything. I'm having the issue of being unable to connect to the iTunes Store while running Windows 7 on an Asus G53. When I run diagnostics, I am told that the Windows Firewall is blocking iTunes. Additionaly, when I go to the Home Sharing tab, I'm told that Bonjour is not running. However, I clearly have iTunes and Bonjour listed as allowed programs in Windows Firewall, and have used the "Advanced Settings" to manually re-add them several times. Additionally, I have tried:
resetting winsock protocol (numerous times)
used the autoruns application to discover that the only winsock provider I have running is Bonjour
opening ports 80 and 443 (http://support.apple.com/kb/TS1629)
completely disabling Windows Firewall, including the service
reinstalling iTunes 10.7 instead of 11
flushing my DNS
running iTunes as an administrator
resetting Bonjour (I can verify that the processes are running)
I am totally out of ideas! Can anyone help?? Please!!

Checking on something really exotic.
Is your iTunes Help also behaving oddly?
If so, try checking on the possibility described by tonyski in the following post:
Re: iTunes freezes when I select help

ITunes store can't connect with on-board wireless

I am running Windows XP SP3 and my computer won't connect to the iTunes store with my on-board wireless. When I am at work docked and hardwired on the network, I can connect no problem. I am connected to the Internet when I am using my wireless but the iTunes store times out and says to check network connection. I also have a Spring card and I can connect to the store with it, but I would rather connect with my wireless.
Do I possibly have a conflict with the Sprint card even though it is disconnected?

Thanks for the reply. I thought that might be the problem too, but I can connect to the iTunes store if I use my wife's laptop, so I don't think the problem is with the router.
Any other thoughts?

Safari (updates and itunes store) can't connect

When using Safari on my home network I cannot connect to any website. I will get messages such as "Safari can’t open the page “http://www.apple.com/” because Safari can’t connect to the web proxy server (HTTP). To change your proxy settings, open Safari Preferences, click Advanced, and then click Change Settings. For help with this problem, contact your system administrator." I am the network administrator. Also itunes store, and software updates will not connect. Entourage and mail receive mail but with question marks instead of images. Firefox has no problems, and when running network assistants diagnosis all seems OK - all green lights.
My son's identical MacBook (with seemingly identical network airport settings, but running 10.5) will connect to the iTunes store and also to websites using Safari, as will both of our ipod touches. My MacBook will actually connect to the iTunes store using my same network when running WinXP using vmWare fusion.
I have tried to change Safari's proxy setting through its preferences, but the Proxies>change settings button is ghosted - so I have accessed the network settings for my home location to ensure that no proxy checkboxes are checked. (I have tried automatically detect proxy settings, but still no go). I have created new network locations and tried many combinations of settings (network assistant's diagnosis is always all green lights, whenever I have used it.)
I have also emptied the system configuration folder from preferences (along with com.apple.internetconfig.plist, com.apple.internetconfigpriv.plist, com.apple.internetconnect.plist) and rebooted with no joy.
I have ensured that I have the current versions of Safari and iTunes installed and am at a loss. I don't know when this first happened, and can't think of a change that I have made that would have precipitated this. Safari does function at work on the work's network, and images do come through to my mail at work. I am assuming that I have a setting at home that is blocking. (I have turned my firewalls off and on to check, but again no success.)
I am about to buy an iPhone and am waiting til I can sort this issue. Any suggestion would be appreciated.
Thanks,
Richard.

HI,
From the Safari Menu Bar, click Safari / Empty Cache. When you are done with that...
From the Safari Menu Bar, click Safari / Reset Safari. Select the top 5 buttons and click Reset.
If you have Safari 3rd party plugins, they may not be compatible with 10.6. Go here for trouble shooting.
If you use GlimmerBlocker by chance, that could be the culprit. Check out this thread.
http://discussions.apple.com/thread.jspa?messageID=10589731
http://support.apple.com/kb/TS1594
Same with any Input Managers. Move any files in the /Library/InputManagers folder to the Trash
If you are running Safari in 64 bit mode, try running in 32-bit mode instead. Right or control click the Safari icon in the Applications folder, then click: Get Info In the Get Info window click the black disclosure triangle next to General so it faces down. Select 32 bit mode. Also, (in that same window) make sure Safari is NOT running in Rosetta.
Go to ~/Library/Cookies and move the Cookies.plist file to the Trash.
Try Open DNS - Free / Basic
If Safari still can't open web pages, go to the Menu Bar, click Safari/Preferences. Make note of all the preferences under each tab. Quit Safari. Now go to ~/Library/Preferences and move this file com.apple.safari.plist to the Desktop. Relaunch Safari. If Safari loads web pages then that .plist file needs to be moved to the Trash.
Carolyn

ITunes Proxy Authentication & iTunes Store can't connect

1) Stop Proxy Authentication Window
To solve the issue with the Proxy Authentication window coming up over and over please add the following to lines to your Proxy Configuration above the first DENY rule:
acl iTunes browser iTunes
http_access allow iTunes
2) Access Content in iTunes Store with Proxy
If you are having any issue with Content being displayed in the Store with Proxy, please follow the steps below:
In the Internet settings remove the tick next to "Autodetect" and "Proxy Server"
Launch iTunes and Connect to the Store (you should see no result when on Corporate network with Proxy)
in the Internet settings add the tick to "Autodetect" (or) 'Proxy Server" (set as you had before)
Launch iTunes and conenct to the Store, you should see content.
If you did above whilst on Corporate network with Proxy you will see badly rendered Content.
If you did above off Corporate network with no Proxy conencted to the Internet you will see the Store rendered correctly.
If you try this step once off the Corporate Network, the rendered content looks correct even when you connect to iTunes store via Proxy after the fact.

I have the same problem. The only firewall which I use is the wondoes firewall
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
System manufacturer System Product Name
iTunes 7.5.0.20
CD-Treiber 2.0.6.1
CD-Treiber-DLL 2.0.6.2
Current user is an administrator.
Current date and time are 2007-12-27 21:25:50.
Info on the screen:
NVIDIA GeForce 7900 GS
** Network connectivity tests **
About Network Adapter
Adapter Name: (02E5BAB0-654B-4891-A2D6-D1EB7766ECA4)
Description: NVIDIA nForce Networking Controller - Packet Scheduler Miniport
IP address: 192.168.0.4
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1
DHCP enabled: Yes
DHCP server 192.168.0.1
Lease receive: Thu Dec 27 2007
Lease ends: Tue Jan 19 2038
DNS Server: 83,169,185,161
83,169,185,161
83,169,185,225
Active: LAN connection
Connected: Yes
With the Internet: Yes
Modem in use: No.
LAN in use: Yes
Proxy in use: No.
About Firewall
Windows firewall is activated.
ITunes is in Windows firewall enabled.
Connection with the Apple Web site has been successful.
Connection with the iTunes store had failed.
The network connection has been rejected.
Secure connection with the iTunes store had failed.
The network connection has been rejected.
The establishment of a secure connection to the iPhone activation server was successful.
I'm german so this is a translation with google, because I don't have time now, sorry

Itunes store can't connect since i downloaded 7.0.2!!!

It used to work perfectly, now i cannot get into the store to buy music. I tried to buy music on the old itunes but it told me i must upgrade in order to buy music. I did this and now i can't even get into the strore. It's been 3 weeks since i downloaded it. I have £15 credit that i cannot use! Every time i try to acess it i get the following message....
Please,Please can you help me.
Many thanks Alex Potter
Windows XP
Windows XP

Go retro and reinstall 7.01 this works good for me until they can fix the bug in the new version. Good Luck.

Since downloading the latest version of itunes i can not connect to the itunes store ?can anyone please help??

since downloading the latest version of itunes i can not connect to the itunes store can any one please help ??

I've been working on this all day!!! I've tried everything I know of and can't get it to load either. Sounds like lots of people are having problems. Here is what I have so far...I have uninstalled EVERYTHING on my pc from apple and reinstalled itunes to no avail. I have tried all sorts of things I've read as fixes online. NOTHING has worked. Here is something interesting that i have noticed though. my main pc (which is the one i have always managed my itunes account with for years) is a 32 bit system running windows 7. Yesterday I installed itunes for the first time on my new netbook which is a 64 bit (windows 7) system and it works just fine. i have three other laptops (all window 7) in my household that are all 64 bit operating systems and ALL have updated to 10.5 and THEY ALL work fine. this is FOUR 64 bit systems ALL updated w/10.5 that work and ONE that is a 32 bit that will not. Can't get any help from apple. their suppot *****! I want to get someone on the **** phone or a live chat but cant. *** APPLE????? please let mw know if you find SOMETHING i can try next. I'm out of ideas and patience!

HT6119 I buy a new iPhone s5 When I enter to iTunes Store The iTunes Store won't connect. I have a Apple ID But. I am from Algeria Plz how can iTunes Store connect

I buy a new iPhone s5 When I enter to iTunes Store The iTunes Store won't connect. I have a Apple ID But. I am from Algeria Plz how can iTunes Store connect

What have you tried to fix it ? If you haven't already done so then see if any of the following fix it :
- log out of your account on your phone by tapping on your id in Settings > iTunes & App Store and then log back in
- close the iTunes store app via the multitasking bar and see if it works when you re-open it : double-click the home button to open the taskbar, and then swipe or drag the iTunes store app's screen from there up and off the top of the screen to close it, and click the home button to close the taskbar.
- soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the equivalent of a reboot.

Itunes store won't connect. I can get my APPS

Itunes store won't connect, I can get my APPS and library. when I run the diognostics it states "Secure link to Itunes store failed" but it has validated the internet connection. When I click on the help it tells me my computer is not hooked up to the internet. I had updated my Windows Security and I think that is what messed it up..... any idea's on what settings to change???

You will have to remove all Apple programs associated with iTunes:
i iTunes, QuickTime, Apple Software Update, Apple Mobile Device Support, Bonjour and Apple Application Support (iTunes 9 or later)
Make sure everything that is by Apple is removed including Safari. You can sort by "Publisher", when you uninstall programs. Make sure you have at least one other web browser (like Firefox or Internet Explorer) before removing Safari. That way you can go back to the Apple web site and redownload iTunes later.
Reboot the computer then reinstall iTunes. Everything should work normally.

My mac works well on internet with safari. I cannot get my itunes to connect with itunes store. can anybody help me?, My mac works well on internet with safari. I cannot get my itunes to connect with itunes store. can anybody help me?

My mac works well on internet with safari. I cannot get my itunes to connect with itunes store. can anybody help me?, My mac works well on internet with safari. I cannot get my itunes to connect with itunes store. can anybody help me?

i tunes asks me to check internet connection.

How do i listen to my itunes on my ipad (3) when not connected to wifi? It shows a screen stating that the Itunes store can not be accessed.

How can I listen to my itunes on my ipad (3) when not connected to wifi? It shows a screen stating that the Itunes store can not be accessed.

You have to sync your music to your iPad, this can be done from a WiFi connection to your iCloud account for those purchased from the iTunes store. Non-iTunes music has to be synced using iTunes Match, a fee is charged for that premium service.

I'm getting a message saying can't connect to itunes store check intrnet connection

I have an older Mac book 10.4.11 and an older version of itunes 7.0 and when i try to connect to the itune store i get a message saying that itunes couldn't connect to the itunes store, check internet connection. The connection to the router is excellent.

This Aple doc is a good place to start -> iTunes: Advanced iTunes Store troubleshooting

Why can't Apple TV stream movies like the iTunes store can?

I'm in the UK with an Apple TV 2nd Gen. 9Mb/s broadband speed checked and have conclusively failed to rent one single movie since I bought this a year ago. Every time I log in, select the film, purchase it, hit play and all I get is "connection error please try later" Playing movie trailers and everything else is fine. Surely the point of renting a movie online is so you can watch it straight away. Lovefilm works just fine via my PS3.
The other day I tried again on Apple TV with the same error so figured I'd try and rent the movie direct from iTunes Store on my laptop, hey presto, 2 mins later I'm watching my film via my Macbook Pro hooked up to my TV.
So the big question is: Why can not Apple TV stream a movie like the iTunes Store can? Of course I appreciate that a certain amount of buffering has to happen but that is never evident on Apple TV.
Anyone got any ideas?
Thanks.

Welcome to the Apple Community.
Intermittent problems
Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.
You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.
Refer to your router manual for instructions on changing your wifi channel or adjusting your multicast rate.
There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first. Networks that have inherent issues can be seen to work differently with different versions of the same software. You might also try moving the Apple TV away from other electrical equipment.
Consistent Problems
A frequent cause of consistent failure to enable AirPlay or HomeSharing at all, is the service being blocked on the network. Make sure your network isn't hidden, has a unique name, that MAC address authentication is disabled, security is set to use WPA 2 Personal and that there is only one router/device acting as a DHCP server and providing NAT services.
Make sure your router/computer allows access over the following ports
Port
Type
Protocol
Used By
80
TCP
HTTP
AirPlay
443
TCP
HTTPS
AirPlay
554
TCP/UDP
RTSP
AirPlay
3689
TCP
DAAP
iTunes/AirPlay
5297
TCP
Bonjour
5289
TCP/UDP
Bonjour
5353
TCP/UDP
MDNS
Bonjour/AirPlay
49159
UDP
MDNS (Win)
Bonjour/AirPlay
49163
UDP
MDNS (Win)
Bonjour/AirPlay
Refer to your router manual/manufacturer for any settings that are specific to that model.
Another frequent cause of consistent failure to enable AirPlay or HomeSharing at all, is security software, in many cases configuring it correctly, disabling it or even uninstalling it can help, but in some cases the security software can cause problems that simply reconfiguring, disabling or uninstalling cannot reverse.
If you are consistently unable to activate AirPlay, have tried all the steps in this article and have security software installed on your system, you might benefit from contacting its provider or participating in any online forums they run to discuss the matter with them.

ITune Store can't open

just updated iOS6 on my iPAD (2nd generation)...found out that iTune Store can no longer open, totally blank...anyone can extend any assistance to restore my iTune Store?

Refer to this article:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368

ITunes store won't connect after 10.4.11 upgrade.

Had my iMac upgraded to 10.4.11 after some problems. Works well... except now, iTunes store will not connect... when I try to connect to store I get message saying, "Can not complete request - Itunes store may be busy...check internet connection and try again later."
Worked fine before upgrade.
Any recommendations on how to get iTunes Store connection back?

what version of iTunes are you running ?
you may need to install iTunes 9.2.1 on your machine.

Itunes 9 store - can't connect

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