ITunes 9 upgrade Freezes

My boyfriend d/l iTunes 9.0.1 the other day and now every time we open it, it freezes. We have uninstalled/reinstalled it multiple times. We have deleted anything iTunes from our computer and re-d/l iTunes and it STILL freezes. Is there anything we can do?? We've never had issues with iTunes before this upgrade.

This problem is also being discussed in this thread:
http://discussions.info.apple.com/thread.jspa?threadID=2480219&tstart=60

Similar Messages

  • New ITunes upgrade freezing up program

    Why is Apple providing us with a new I Tunes update that completely freezes up the program? The only way to fix the problem is by completely uninstalling I Tunes and re-installing, which is not pleasant. From the amount of mail received so far, it seems to be a wide-ranging problem. Why not recall the upgrade until it is safe to use.

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

  • While doing a non-iTunes upgrade to 8.02 my iPad froze on the apple screen. After hours of waiting I forced a power off. Froze in same place. Tried attaching to iTunes on PC from power off. Freezing in same place. Any ideas?

    While doing a non-iTunes upgrade to 8.02 my iPad froze on the apple screen. After hours of waiting I forced a power off. Froze in same place. Tried attaching to iTunes on PC from power off. Freezing in same place. Any ideas on how to get past this so that I can at least run a restore?

    I Don't know that recovery mode would work, but did you try it?
    If you can't update or restore your iPhone, iPad, or iPod touch
    IF that fails, have you considered erasing the device using Find my iPhone in iCloud.com? I'm not sure what good that would do either of the iPad continues to freeze, but if nothing else is working .....

  • Purchased movie sync-back to iTunes causes Freeze

    iTunes consistently freezes while transferring a purchased movie from the Apple TV to the iTunes Library during a sync. iTunes always freezes at the same point in the transfer, and is 100% repeatable. In fact, I have not been able to to use iTunes since making this movie purchase on the Apple TV.

    The transfer consistantly fails about 25% completion. Not sure of the exact %, but the bar always stops at the same position.
    There is no failure message. iTunes begins to consume 100% CPU utilization, and must be force quit. It is unresponsive.
    This was the first purchase made since upgrading to v2.3.
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  • OS-X won't restart after iTunes upgrade

    Installed the upgrade of iTunes and QT7 last night and now on re boot my system freezes while in the "loading OSX" screen (reminiscent of Windows blue screen of death >:O), and I have to hold to power button to shutdown the system.
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    Grant,
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    Thanks for your assistance!
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  • ITunes display freezes when minimized

    Hello,
    I posted several months ago about a Vista/Itunes bug, which causes the Itunes screen to freeze up when other screens are opened on top of Itunes. Until recently I have been unable to capture evidence of this freezing, but took this still today. You'll notice that the song information is double-displayed on top of older song information, and the picture displayed is for a song that has already played.
    [IMG]http://i175.photobucket.com/albums/w121/marinoda/ItunesGlitch.jpg[/IMG]

    Update...
    I was rushed when I last posted, so I wanted to add a few more details (and a better picture). When I first installed iTunes on my new Vista laptop in August 2008, I had no problem with the screen freezing up. It wasn't until the first iTunes upgrade that included "genius" that I began having this screen freeze problem (this is why I've included my post in the upgrade section).
    I've uploaded a new picture.
    http://i175.photobucket.com/albums/w121/marinoda/ItunesGlitch2.jpg
    In the picture, the song information at the top of the iTunes screen is correct, but the "now playing" image is not. This generally happens when I open another window/screen on top of iTunes, work on the new screen for several minutes, and then close the new screen. The iTunes screen is almost always "frozen" at this point. To unfreeze the screen I just have to click anywhere in the iTunes window, but it is a major annoyance, especially on a new laptop; I've upgraded since then, and all new versions of iTunes have the same problem on my computer. No other program does this.

  • Everytime i eject my ipod and reconnect it all my music is gone. and sometimes while i try adding music to it. itunes completely freezes. please help. and sometimes when i plug it back into my PC i have to rename my ipod and such

    Everytime i eject my ipod and reconnect it all my music is gone. and sometimes while i try adding music to it. itunes completely freezes. please help. and sometimes when i plug it back into my PC i have to rename my ipod and such

    Antivirus has a tendency to freeze iTunes sync Operation with iPod Classic, causing a timeout, which corrupt your iPod filesystem, so when iTunes can't read the iPod, it is pointing to this problem. Other causes is when your iPod hardisk is dying, or your battery is dying causing hardisk crashes.
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    Connect your iPod to the PC and run chkdsk, to fix any iPod diskerror, then disconnect it, after chkdsk complete.
    Disconnect your PC from Internet. (just to make sure no nasties creep into your system while you syncing.
    Stop the Antivirus program
    Connect your Ipod to the PC
    When iTunes Open up, Restore your iPod please, this is for iTunes to map correctly, to fix the corrupted filesystem.
    When Restore complete, eject the iPod and reconnect again.
    Sync your ipod, preferably manually Manage in small batches and disconnect after every batch, to check that all is well, since you got such a huge library.
    When all sync is complete, and iPod disconnected, start back your Antivirus and connect back the Internet.
    If this doesn't resolve your problem, then let me know.
    Good Luck!

  • TS1453 after itunes upgraded to latest 11.0.2.26 apple tv (1st gen)does not show up anywhere in itunes

    After Itunes upgraded to latest version 11.0.2.26 Apple TV (1st gen) does not show up anywhere in Itunes

    I have the same problem. It was working fine up until the last update for iTunes 11.0.2
    Here's the details:
    I have an Apple TV - first Gen and up until a couple of weeks ago, was regularly playing sync'd iTunes music and videos through it on a daily basis.
    I see other devicess showing up in the "Devices" list in the left panel of iTunes (such as iPad, iPhone, etc.)
    AppleTV used to be there consistently, then disappeared upon update to 11.0.2
    Apple TV also does not show up in the devices tab under the Preferences window.
    I have tried multiple suggestions on the support forum but none have worked.
    Apple TV is able to access the network, is on the same network as the iMac with iTunes library connected. Both are connected to network via ethernet cable (not wifi). Both are able to access the internet (apple tv plays movie prieviews and gets updates). Using the Terminal app, I am able to ping the apple TV's IP number from the iMac and get a successful return. 
    Both have latest software downloads.
    I have tried cold-booting the apple TV, resetting the router, and verified in the router device list that both imac and appleTV are listed as active, un-blocked connections.
    I don't intend to buy an Apple TV 2nd gen or later (since I bought this one and it's not working now due to software update, what guarantee that a later model won't generate the same problem later.
    One last wrinkle, I have a 2 year old and a 5 year old who are jonesing hard for their "dance party" fix.
    Have you ever wronged a two year old?
    It is NOT pretty.
    Help me Apple-wan-kenobi...I can't take the screaming!

  • I have not been able to use iTunes for several months.  Every time I open iTunes, it freezes by computer such that there is about a minutes between each action.  I am running iTunes 11 on Mac OS 10.6.8 and have a computer with maxed out memory.

    I have not been able to use iTunes for several months.  Every time I open iTunes, it freezes by computer such that there is about a minutes between each action.  I am running iTunes 11 on Mac OS 10.6.8 and have a computer with maxed out memory.  Help!  I can't access my iTunes content.

    I have not been able to use iTunes for several months.  Every time I open iTunes, it freezes by computer such that there is about a minutes between each action.  I am running iTunes 11 on Mac OS 10.6.8 and have a computer with maxed out memory.  Help!  I can't access my iTunes content.

  • How can I reformat my ipod 20gb when itunes/laptop freezes

    Hi there
    Last year my ipod did exactly the same thing but I was talked through how to solve the issue by a guy in support. Now they want to charge me £25 for their help, even though I was out of warranty last year!
    This is what's happening. My ipod has started to show the folder icon with an exclamation mark. It's a bit sporadic (sometimes it shows, sometimes it doesn't) and will then show the menu selection. When I choose to play an album, it thinks about it for a while, makes a lot of clicking noises and then may play, or may exit back out to the main menu.
    When I try to connect my ipod to itunes, it freezes itunes, so I am unable to reformat (this is what fixed it last time). How, therefore, do I reformat my ipod when itunes, or windows explorer etc freezes when the ipod is connected to my laptop? I don't believe this is a Vista issue as I was using Windows XP last time my ipod cocked up. Any ideas how I can get my ipod reformatted?
    Thanks in advance.
    Lucy
    Message was edited by: Lulubton
    Message was edited by: Lulubton

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                          
    If recovery mode does not work try DFU mode.                         
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings         
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • My iphone 4 is telling me I have to restore but when I plug in and connect to itunes, it freezes about 30-50 % through the process. Now I can't use my phone at all? I am waiting about 1-3 hours for this process to finish and nothing ever happens. HELP!!

    My iphone 4 is telling me I have to restore but when I plug in and connect to itunes, it freezes about 30-50 % through the process. Now I can't use my phone at all? I am waiting about 1-3 hours for this process to finish and nothing ever happens. HELP!!

    Put it into DFU mode - hold the sleep/wake button and home button until the screen goes black (ignoring the slide to turn off slider). When the screen goes black release the sleep/wake button but hold the home button. Continue holding the home button for 10 seconds, then release it. The screen should stay black. Plug it into iTunes and it should come up with this message "iTunes has detected an iPhone in recovery mode. It must be restored before use", that's when it is successfully in DFU mode. Now press the restore button in iTunes and it should run smoothly :)

  • After iTunes upgrade, calendar and bookmarks no longer update during sync

    After completing the most recent iTunes upgrade, my phone will complete a backup and seems to go through the sync process. However, the calendar items and bookmarks will not update with any changes that were applied in Outlook or Internet Explorer. Also, previously, I would receive a "syncing calendar" message (or something similar) during the process, and that no longer occurs.

    same problem here after itunes 9.1 update. seems to be a common problem:
    http://discussions.apple.com/thread.jspa?threadID=2383877&tstart=0
    http://discussions.apple.com/thread.jspa?threadID=2383298&tstart=0
    probably more posts...
    --Peter

  • As I downloaded new software upgrade in my iPod nano 7 th gen and also new iTunes upgrade then all data on my iPod got erased and now when I am trying to sync it again then sync button is disabled on the windows screen . Kindly help

    As I downloaded new software upgrade in my iPod nano 7 th gen and also new iTunes upgrade then all data on my iPod got erased and now when I am trying to sync it again then sync button is disabled on the windows screen . Kindly help

    From the OP: "My old computer got a virus and when that happened all my music was lost. "
    They don't have the music on their computer so they cannot transfer the iTunes folder, from the computer to their iPod and then to the new computer. And if they try to enable disk use on the iPod it will erase all the music that is on it. The method you cited is moving the files in a data format using the iPod as a flash drive. It doesn't work if they are in music format. That is why I suggested Yamipod.

  • HT201253 iTunes keeps freezing up when trying to sync my iPod on my Windows 7 computer.  Will not go past "Determining which tracks to sync".  Any advice?

    iTunes keeps freezing up when trying to sync my iPod on my Windows 7 computer.  Will not go past "Determining which tracks to sync".  Any advice?

    Hello clarikr,
    After reviewing your post, I have located an article that can help with iTunes for Windows. It contains a number of troubleshooting steps and helpful advice for the issue you are experiencing:
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support
    Thank you for contributing to Apple Support Communities.
    Cheers,
    BobbyD

  • Unable to Turn on Home Sharing after iTunes upgrade

    After the latest iTunes upgrade onYosemite, I get an 'Unable to Turn on Home Sharing' error on my 2 Apple TVs plus iPhone and iPad.  Previously, I had no problem.  I have restarted and reset my iTune on my MacBook plus all the devices now receiving an error message and the inability to utilize Home Sharing.
    I can send videos to my Apple TVs from my MacBook through AirPlay, so this is not a network error.

    Hi MomjiDoll!
    I have an article for you that will help you troubleshoot your ability to use the Home Sharing feature:
    Troubleshooting Home Sharing
    http://support.apple.com/kb/ts2972
    Thanks for being a part of the Apple Support Communities!
    Regards,
    Braden

  • IWeb not opening after iTunes Upgrade

    This evening I downloaded the update for iTunes, now 8.2.1 (6), and since then I have been unable to open iWeb using either the application shortcut in the Dock or via Finder. The iWeb toolbar appears but attempting to click on any of the menu items simply produces the multi-coloured wheel.
    Before the iTunes upgrade was installed I had never had a problem with iWeb or any of the other applications.

    iTunes is the biggest pain on a Mac and I have it set not to open! I haven't updated for so long that I can't remember if a restart is required.
    If you didn't do a restart after upgrading, follow the steps under "Fix iWeb" here...
    http://www.iwebformusicians.com/WebMusic/iWebTips.html
    I always restart after updating any Apple software and do it at least a couple of times a week and then run Disk Utility to repair permissions.
    Macs are fairly bomb proof but they do need routine maintenance. I run an weekly incremental backup to a bootable external firewire hard drive every week using Super Duper. This application automatically repairs permissions and then I do a restart.
    Time machine makes us lazy in this respect!

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