ITunes 9 w/Firewall ON & Finder Windows

Where to begin, I don't usually have to ask for help but these 2 things are really annoying and I cant figure out how to fix them.
First: I currently have my firewall (under security) enabled and with the NEW iTunes 9 it WON'T STOP asking me to Allow/Deny each time the application is launched. I want it to stop asking the the question since I do keep saying ALLOW and have NEVER said DENY ONCE!?!?
Second: Use to have this wonderful feature that if you double clicked on the top window bar it minimized and you didn't have to go all the way over to the little YELLOW RADIO button to get it to minimized. Has this option be removed and if so, that really stinks. But if it hasn't could someone please help me get that feature back on?

Hello m:
Welcome to Apple discussions.
Second: Use to have this wonderful feature that if you double clicked on the top window bar it minimized and you didn't have to go all the way over to the little YELLOW RADIO button to get it to minimized. Has this option be removed and if so, that really stinks. But if it hasn't could someone please help me get that feature back on?
I did not know that even existed (which proves that older dogs can learn new tricks). Anyway, it works here just the way you describe. Unfortunately, I have no glib solution. You could reinstall OS X 10.6 (over your existing system), but I do not know if that would address the issue. I do not know if there is a preference file that would be at the cause.
First: I currently have my firewall (under security) enabled and with the NEW iTunes 9 it WON'T STOP asking me to Allow/Deny each time the application is launched. I want it to stop asking the the question since I do keep saying ALLOW and have NEVER said DENY ONCE!?!?
Again, that problem does not exist on my system. I can also connect to the iTunes store without problems. My firewall is set to "block all incoming connections." I do not use FileVault.
I am sorry I cannot be more helpful. Hopefully by rambling on about my system, an idea may be triggered.
Barry

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134 views and not one reply? oh well. here's the crash data from event viewer.
objc.dll is the problem?
Faulting application name: iTunes.exe, version: 9.0.2.25, time stamp: 0x4afca401
Faulting module name: objc.dll, version: 1.435.2.3, time stamp: 0x4ae6569b
Exception code: 0xc0000005
Fault offset: 0x00008373
Faulting process id: 0x1bc
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What should l do if iTunes is NOT enabled in Windows Firewall.?

here's the diagnostics for network connectivity tests:
Microsoft Windows 7 Ultimate Edition (Build 7600)
Sony Corporation VPCM13M1E
iTunes 10.6.3.25
QuickTime 7.7.2
FairPlay 1.14.43
Apple Application Support 2.1.9
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.2.0.6
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0021A9440C47D148
Current user is not an administrator.
The current local date and time is 2012-07-06 05:18:10.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is not supported. (16005)
Video Display Information
Intel Corporation, Intel(R) Graphics Media Accelerator 3150
Intel Corporation, Intel(R) Graphics Media Accelerator 3150
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.6.3.25 is currently running.
iTunesHelper 10.6.3.25 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:        {F158CEFC-F1E9-47AF-B050-49F4F1FDF2EC}
Description:            JMicron PCI Express Fast Ethernet Adapter
IP Address:             0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:    0.0.0.0
DHCP Enabled:      Yes
DHCP Server:
Lease Obtained:     Thu Jan 01 08:00:00 1970
Lease Expires:       Thu Jan 01 08:00:00 1970
DNS Servers:
Adapter Name:        {ECECA77B-16AC-42D3-8E1A-83E315176ABF}
Description:            Bluetooth Device (Personal Area Network)
IP Address:             0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:    0.0.0.0
DHCP Enabled:      Yes
DHCP Server:
Lease Obtained:     Thu Jan 01 08:00:00 1970
Lease Expires:       Thu Jan 01 08:00:00 1970
DNS Servers:
Adapter Name:        {05A73DAF-8A38-47A5-AA6A-ED15FE84CD06}
Description:            802.11n Wireless LAN Card
IP Address:             10.0.0.7
Subnet Mask:          255.255.255.0
Default Gateway:    10.0.0.1
DHCP Enabled:      Yes
DHCP Server:         10.0.0.1
Lease Obtained:     Fri Jul 06 05:07:50 2012
Lease Expires:       Sat Jul 07 05:07:50 2012
DNS Servers:         10.0.0.1
Active Connection: LAN Connection
Connected:             Yes
Online:                    Yes
Using Modem:        No
Using LAN:             Yes
Using Proxy:           No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2012-07-06 05:00:24.
kindly help me please.thanks in advance

Hi there Marioo0,
You may find the information in the article below helpful.
iTunes 11 for Windows: Enable iTunes in the Windows Firewall
http://support.apple.com/kb/PH12372
-Griff W.

Finder window doesn't see new music in iTunes

Now when I add new albums to iTunes, the Finder window simply does not see them; they do not appear in any of the lists under 'Music', 'iTunes' etc; they are invisible. Which is really annoying because it means I have no way of copying the music onto my tablet or my phone, as I can only copy things to my other devices using Android File Transfer.
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<Edited by Host>

Where they end up will depend on your settings under iTunes > Preferences > Advanced.
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Install the App from the App Store.
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Hi Mark,
OUR REF : 12202975
I currently have Business Analyst role that you have come up on a search for. Please could you update me on your current situation?
Huxley Associates client based in Middlesex is seeking an experienced business analyst to join an existing team. You will be an experienced Business Analyst and required to methodically investigate, analyse, review, define and document business requirements, functions and processes identifying available options and recommending high-level solutions. You will have an excellent understanding of systems and business requirements process, Experience of writing business cases and conducting Cost-Benefit Analysis and strong data modelling. Good knowledge of UML and Agile are extremely advantageous. Any experience in the gaming or betting sector will be highly advantageous.
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0118 956 5533
[email protected]
http://www.huxley.com
Click here to update your CV online.
To apply for this job Click Here
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Huxley Associates - Professional Recruitment Solutions
Established in 1995, Huxley Associates is an international recruitment consultancy. We provide bespoke recruitment services to the Accountancy & Finance, Banking Technology, Energy, Engineering, Global Markets, Human Resources, IT, Oil & Gas, Sales & Marketing, and Supply Chain sectors. With over 400 specialist recruitment professionals, we are consistently able to meet the high recruitment needs of a diverse range of companies across the UK, Europe, Asia and the United States.
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Microsoft Windows 7 x64 Business Edition Service Pack 1 (Build 7601)
Hewlett-Packard HP Compaq 8100 Elite CMT PC
iTunes 9.1.1.12
QuickTime 7.6.9
FairPlay 1.7.16
Apple Application Support 1.5.1
iPod Updater Library 9.0d11
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.4.0.25
Apple Mobile Device Driver not found.
Bonjour 2.0.5.0 (214.3)
iTunes Serial Number BA8F4DF3F1F4D3AE
Current user is an administrator.
The current local date and time is 2011-05-09 19:13:37.
iTunes is not running in safe mode.
Video Display Information
ATI Technologies Inc., ATI Radeon HD 4650
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 9.1.1.12 is currently running.
iTunesHelper 9.1.1.12 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:    {E57A8CA4-D341-49AC-810B-19D4B554A746}
Description:    Intel(R) 82578DM Gigabit Network Connection
IP Address:    192.168.2.9
Subnet Mask:    255.255.255.0
Default Gateway:    192.168.2.1
DHCP Enabled:    No
DHCP Server:
Lease Obtained:    Thu Jan 01 00:00:00 1970
Lease Expires:    Thu Jan 01 00:00:00 1970
DNS Servers:    192.168.2.1
        192.168.2.1
Active Connection:    LAN Connection
Connected:    Yes
Online:        Yes
Using Modem:    No
Using LAN:    Yes
Using Proxy:    No
SSL 3.0 Support:    Enabled
TLS 1.0 Support:    Enabled
Firewall Information
Windows Firewall is off.
Connection attempt to Apple website was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
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Thanks

"After downloading an installer package manually, I got a dialogue box saying that the feature I am trying to use is on a network resource that is unavailable. There is a browse feature, but i cannot find an alternative source file- C:\Users\XXXX\AppData\Local\Apple\Apple Software Update\ It was looking for a file called iTunes64.msi"
The iTunes64.msi is the installer package. You manually downloaded the standalone installation. Did you try and manually install it, yet?
Run the installation package itself.
Updated, see this discussion:
https://discussions.apple.com/thread...art=0&tstart=0
Message was edited by: nbar

Itunes match stops Itunes from working on a windows 7 64 bit PC

Microsoft Windows 7 x64 Ultimate Edition (Build 7600)
Dell Inc. Studio XPS 9100
iTunes 11.1.3.8
QuickTime not available
FairPlay 2.5.16
Apple Application Support 2.3.6
iPod Updater Library 11.1f5
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.0.0.117
Apple Mobile Device Driver 1.63.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 00DCBC201208EEA8
Current user is not an administrator.
The current local date and time is 2014-01-09 08:19:31.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
ATI Technologies Inc., AMD RADEON HD 6670
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: ce06aa4a18a321df2eefb3c779bf1239
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:           {F0B5354E-8EA6-45CE-B27E-B80027B7F62B}
Description:                 DW1525 (802.11n) WLAN PCIe Card
IP Address:                 0.0.0.0
Subnet Mask:             0.0.0.0
Default Gateway:       0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:         Wed Dec 31 18:00:00 1969
Lease Expires:           Wed Dec 31 18:00:00 1969
DNS Servers:
Adapter Name:           {7CA2450F-3522-4C73-B0C8-FF6853F09CF8}
Description:                 Realtek PCIe GBE Family Controller
IP Address:                 192.168.1.100
Subnet Mask:             255.255.255.0
Default Gateway:       192.168.1.1
DHCP Enabled:          Yes
DHCP Server:             192.168.1.1
Lease Obtained:         Wed Jan 08 23:57:05 2014
Lease Expires:           Thu Jan 09 23:57:05 2014
DNS Servers:              192.168.1.1
                                        75.75.75.75
                                        75.75.76.76
Active Connection:    LAN Connection
Connected:                  Yes
Online:                          Yes
Using Modem:            No
Using LAN:                  Yes
Using Proxy:               No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2014-01-09 08:17:30.
**** CD/DVD Drive Tests ****
LowerFilters: PxHlpa64 (3.1.1.0),
UpperFilters: GEARAspiWDM (2.2.3.0),
D: PLDS DVDRWBD DH-12E3S, Rev MD11
Drive is empty.
Error Correction is turned on for importing audio CDs.
**** Device Connectivity Tests ****
iPodService 11.1.3.8 (x64) is currently running.
iTunesHelper 11.1.3.8 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
NEC Electronics USB 3.0 Host Controller. Device is working properly.
Intel(R) ICH10 Family USB Universal Host Controller - 3A34. Device is working properly.
Intel(R) ICH10 Family USB Universal Host Controller - 3A35. Device is working properly.
Intel(R) ICH10 Family USB Universal Host Controller - 3A36. Device is working properly.
Intel(R) ICH10 Family USB Universal Host Controller - 3A37. Device is working properly.
Intel(R) ICH10 Family USB Universal Host Controller - 3A38. Device is working properly.
Intel(R) ICH10 Family USB Universal Host Controller - 3A39. Device is working properly.
Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3A. Device is working properly.
Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3C. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
Texas Instruments 1394 OHCI Compliant Host Controller. Device is working properly.
Most Recent Devices Not Currently Connected:
iPod touch (3rd generation) running firmware version 5.1.1
Serial Number:            1B004BB66K2
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.

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ITunes Diagnostic Doesn't Find Audio CD or iPhone/iPad - Help!

I
I’m having issues with iTune to recognize my iPhone and iPad. My iPod nano (G5) is recognized. I’ve run diagnostics with two failures (No Audio CD Found, and No iPod, iPhone, iPad connected). A month ago everything was working. What happened? I’ve spend many hours following the instructions that’s on the web without success. BTW – the music list that’s on my ‘test’ CD is displayed in iTunes and can be played. It’s very strange that the diagnostic shows a CD/DVD issue. I don’t have a virtual drive. 'Importing the CD' works cleanly - no problems.
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Thanks, Pat
Below is the diagnostic report
Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002)
HP-Pavilion RP826AV-ABA a1750e
iTunes 10.3.1.55
QuickTime 7.6.9
FairPlay 1.11.17
Apple Application Support 1.5.2
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.4.1.2
Apple Mobile Device Driver 1.57.0.0
Bonjour 2.0.5.0 (214.3)
Gracenote SDK 1.8.2.457
Gracenote MusicID 1.8.2.89
Gracenote Submit 1.8.2.123
Gracenote DSP 1.8.2.34
iTunes Serial Number 0014B5E0092A3C90
Current user is not an administrator.
The current local date and time is 2011-07-17 16:22:10.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
NVIDIA , NVIDIA GeForce 7500 LE
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: 72dfc61552d02f347bc3653b3c001aea
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:      {3D6285FF-7CD0-4784-99E2-8F34C6839F81}
Description:          NVIDIA nForce 10/100/1000 Mbps Ethernet
IP Address:           192.168.0.105
Subnet Mask:        255.255.255.0
Default Gateway: 192.168.0.1
DHCP Enabled:    Yes
DHCP Server:       192.168.0.1
Lease Obtained:   Sun Jul 17 15:28:25 2011
Lease Expires:     Sun Jul 24 15:28:25 2011
DNS Servers:       192.168.0.1
Active Connection:               LAN Connection
Connected:           Yes
Online:                  Yes
Using Modem:      No
Using LAN:           Yes
Using Proxy:         No
SSL 3.0 Support:   Enabled
TLS 1.0 Support:   Enabled
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2011-07-17 16:18:57.
**** CD/DVD Drive Tests ****
LowerFilters: PxHelp20 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.2.0.1),
Failed while scanning for CD / DVD drives, error 2510.
Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.
E: Unsupported CD or DVD drive.
Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.
**** Device Connectivity Tests ****
iPodService 10.3.1.55 is currently running.
iTunesHelper 10.3.1.55 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Standard OpenHCD USB Host Controller. Device is working properly.
Standard Enhanced PCI to USB Host Controller. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
AGERE OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
Most Recent Devices Not Currently Connected:
iPod nano (5th Generation) running firmware version 1.0.2
Serial Number:     YM015EPQ71V
iPhone 4 running firmware version 4.3.3
Serial Number:     61120JJWA4S
iPad running firmware version 4.3.3
Serial Number:     DLXFPEWMDFHW
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.

After trials and tribulation I found the fix to the iPhone issue.   I removed the USB connect to my external drive (buffalo backup). After booting up, iTunes recognized my iPhone and iPad. Major issue resolved. iTunes diagnostic still doesn't find the Audio CD/DVD, but seems to function correctly. I will following other discussion topic "Error 2510 regarding CD/DVD drives"
- Pat

Itunes, downloads, unable to find music.

I recently bought a new iMac computer. I switched from a pc. I migrated my itunes to the new Mac. I purchased music on my iPad that evening and it automatically downloaded on to the new computer, but it could not find the files. After about an hour or so on the phone with apple I had to use the express lane and telll iTunes that it didn't download "properly". The regranted me the purchases, all good. But now after downloading songs on my iPhone it's doing the same thing. The songs show up in my iTunes music but it has the exclaimation point telling me it cannot find the file. This is a brand new computer, I've not moved my iTunes folder or music folder at all. I'm getting frustrated, it doesn't seem right that everytime I buy a song from my iPad or iPhone I have to ask iTunes if I can also have them for my computer. Could I have done something wrong with the migration? Do I need to sync my phone for it to find that I have purchased the music. I like Apple but this computer has been nothing but a headache when it comes to iTunes, and I had hoped it'd be easier. If someone has any idea or experienced this themselves and was able to resolve it, I'd be glad to hear it and thankful for any information.

Opening the old library files is not going to help in any way... that's not the issue.
The issue is iTunes cannot locate the media or app file, so let's stop spending time trying to open old library files.
When attempting to locate the file via iTunes, if iTunes simply opens Windows Explorer to the iTunes folder, that's telling us that iTunes does not actually find the file. We need to point iTunes to where the file really is.
Where are iTunes Files located
Understanding iTunes Media Organization
The two links above should help with understanding the layout of iTunes folders and where to look for the files.

Just downloaded the latest version of iTunes. Can't find "Power Search" anymore to locate specific songs or artists? Using "Browse" takes waaay too long. Any suggestions?

Just downloaded the latest version of iTunes, but can't find "Power Search" anymore to locate specific songs or artists quickly? "Browse" takes waaay too long. Any suggestions?

http://www.apple.com/feedback/kaywerty wrote:
A rather long winded way of asking if anybody knows if it's possible to have multi-windows open
It's not possible.
Suggestions here -> Apple Product feedback

Why will itunes not install on my windows 8.1 machines

I've tried 4 times to install iTunes on a new Sony windows 8.1 machine but it keeps telling me that the program is incompatible. I have been using iTunes for years and had it on my old machine running Win 7. With win 8.1 I keep getting error msgs that the program is incompatible. Once it did install but when I tried to use it the first time I got an error that the program was shutting down and that windows would look for a solution.
Any help?
Thanks,
Tom

I'm going through the threads to find a solution to my 8.1 problem as well but while I am here I will share what I have come across in the forums:
1. Right click the installation file and run it into compatibility mode for Windows 7
OR
2. This user replied to someone else (which looks like a similar question):
https://discussions.apple.com/message/24285339#24285339
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I am off to find an answer to why my audio disapears while watching a movie in itunes with a Windows 8.1 Pro 64 bit PC.

In Yosemite, dropping files in and out of folders on my desktop causes a freeze. Must relaunch the finder window.

After the first few days of operating my new computer, Yosemite began to develop strange glitches. I tried to drag a folder from a Finder window. It zoomed upward on Desktop and stayed where it stopped—and nothing worked. Everything froze. The cursor left a jittery trail of ghost images within a Finder window. We had to relaunch Finder. This became a pattern: no dragging-dropping to move files. Only within a Finder window was it possible.
A day or two later, I began to notice—with increasing seriousness and frequency—open windows stuttering when I tried to move them around the desktop. They moved, but with halts and stutters.
When we opened Activity Monitor and saw 6 BG of 8BG memory used, we figured this is serious. After an EtreCheck we noticed we had to update a version of FlashPlayer, which we did. But our problem is still here. Help!
One probably rare item used with this computer is a Maltron Keyboard. This keyboard is made to be used with Macs and I found no issues relating to Yosemite on their website, but just thought I'd mention it.
EtreCheck version: 2.1.5 (108)
Report generated December 20, 2014 at 10:40:00 AM CST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
iMac (Retina 5K, 27-inch, Late 2014) (Verified)
iMac - model: iMac15,1
1 3.5 GHz Intel Core i5 CPU: 4-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
BANK 0/DIMM1
empty empty empty empty
BANK 1/DIMM1
empty empty empty empty
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n/ac
Video Information: ℹ️
AMD Radeon R9 M290X - VRAM: 2048 MB
iMac spdisplays_5120x2880Retina
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 2:25:40
Disk Information: ℹ️
APPLE SSD SM0512F disk0 : (500.28 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 499.10 GB (310.00 GB free)
Core Storage: disk0s2 499.42 GB Online
USB Information: ℹ️
PNY Technologies USB 3.0 FD 62.06 GB
USB30FD (disk2s1) /Volumes/USB30FD : 62.06 GB (61.85 GB free)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
MALTRON USB Keyboard
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Anywhere
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[invalid?] com.adobe.ARM.[...].plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
User Login Items: ℹ️
AirPort Base Station Agent Application (/System/Library/CoreServices/AirPort Base Station Agent.app)
Internet Plug-ins: ℹ️
Flip4Mac WMV Plugin: Version: 2.2.2.3 [Support]
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
Default Browser: Version: 600 - SDK 10.10
RealPlayer Plugin: Version: Unknown [Support]
Silverlight: Version: 4.1.10329.0 [Support]
iPhotoPhotocast: Version: 7.0
Safari Extensions: ℹ️
AdBlock [Installed]
3rd Party Preference Panes: ℹ️
APC PowerChute Personal Edition [Support]
Flash Player [Support]
Flip4Mac WMV [Support]
Perian [Support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 499.10 GB Disk used: 189.10 GB
Destinations:
LaCie [Local]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk:
Top Processes by CPU: ℹ️
7% mds
2% WindowServer
1% fontd
0% taskgated
0% Finder
Top Processes by Memory: ℹ️
472 MB firefox
249 MB WindowServer
223 MB soffice
146 MB Finder
146 MB Activity Monitor
Virtual Memory Information: ℹ️
3.78 GB Free RAM
2.55 GB Active RAM
1.34 GB Inactive RAM
923 MB Wired RAM
1.94 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Dec 20, 2014, 10:35:50 AM /Library/Logs/DiagnosticReports/Install Adobe Flash Player_2014-12-20-103550_[redacted].crash
Dec 20, 2014, 10:28:33 AM /Library/Logs/DiagnosticReports/Install Adobe Flash Player_2014-12-20-102833_[redacted].crash
Dec 20, 2014, 08:14:56 AM Self test - passed

Mac users often ask whether they should install "anti-virus" software. The answer usually given on ASC is "no." The answer is right, but it may give the wrong impression that there is no threat from what are loosely called "viruses." There is a threat, and you need to educate yourself about it.
1. This is a comment on what you should—and should not—do to protect yourself from malicious software ("malware") that circulates on the Internet and gets onto a computer as an unintended consequence of the user's actions. It does not apply to software, such as keystroke loggers, that may be installed deliberately by an intruder who has hands-on access to the computer, or who has been able to take control of it remotely. That threat is in a different category, and there's no easy way to defend against it.
The comment is long because the issue is complex. The key points are in sections 5, 6, and 10.
OS X now implements three layers of built-in protection specifically against malware, not counting runtime protections such as execute disable, sandboxing, system library randomization, and address space layout randomization that may also guard against other kinds of exploits.
2. All versions of OS X since 10.6.7 have been able to detect known Mac malware in downloaded files, and to block insecure web plugins. This feature is transparent to the user. Internally Apple calls it "XProtect."
The malware recognition database used by XProtect is automatically updated; however, you shouldn't rely on it, because the attackers are always at least a day ahead of the defenders.
The following caveats apply to XProtect:
☞ It can be bypassed by some third-party networking software, such as BitTorrent clients and Java applets.
☞ It only applies to software downloaded from the network. Software installed from a CD or other media is not checked.
As new versions of OS X are released, it's not clear whether Apple will indefinitely continue to maintain the XProtect database of older versions such as 10.6. The security of obsolete system versions may eventually be degraded. Security updates to the code of obsolete systems will stop being released at some point, and that may leave them open to other kinds of attack besides malware.
3. Starting with OS X 10.7.5, there has been a second layer of built-in malware protection, designated "Gatekeeper" by Apple. By default, applications and Installer packages downloaded from the network will only run if they're digitally signed by a developer with a certificate issued by Apple. Software certified in this way hasn't necessarily been tested by Apple, but you can be reasonably sure that it hasn't been modified by anyone other than the developer. His identity is known to Apple, so he could be held legally responsible if he distributed malware. That may not mean much if the developer lives in a country with a weak legal system (see below.)
Gatekeeper doesn't depend on a database of known malware. It has, however, the same limitations as XProtect, and in addition the following:
☞ It can easily be disabled or overridden by the user.
☞ A malware attacker could get control of a code-signing certificate under false pretenses, or could simply ignore the consequences of distributing codesigned malware.
☞ An App Store developer could find a way to bypass Apple's oversight, or the oversight could fail due to human error.
Apple has taken far too long to revoke the codesigning certificates of some known abusers, thereby diluting the value of Gatekeeper and the Developer ID program. Those lapses don't involve App Store products, however.
For the reasons given, App Store products, and—to a lesser extent—other applications recognized by Gatekeeper as signed, are safer than others, but they can't be considered absolutely safe. "Sandboxed" applications may prompt for access to private data, such as your contacts, or for access to the network. Think before granting that access. Sandbox security is based on user input. Never click through any request for authorization without thinking.
4. Starting with OS X 10.8.3, a third layer of protection has been added: a "Malware Removal Tool" (MRT). MRT runs automatically in the background when you update the OS. It checks for, and removes, malware that may have evaded the other protections via a Java exploit (see below.) MRT also runs when you install or update the Apple-supplied Java runtime (but not the Oracle runtime.) Like XProtect, MRT is effective against known threats, but not against unknown ones. It notifies you if it finds malware, but otherwise there's no user interface to MRT.
5. The built-in security features of OS X reduce the risk of malware attack, but they are not, and never will be, complete protection. Malware is a problem of human behavior, not machine behavior, and no technological fix alone is going to solve it. Trusting software to protect you will only make you more vulnerable.
The best defense is always going to be your own intelligence. With the possible exception of Java exploits, all known malware circulating on the Internet that affects a fully-updated installation of OS X 10.6 or later takes the form of so-called "Trojan horses," which can only have an effect if the victim is duped into running them. The threat therefore amounts to a battle of wits between you and Internet criminals. If you're better informed than they think you are, you'll win. That means, in practice, that you always stay within a safe harbor of computing practices. How do you know when you're leaving the safe harbor? Below are some warning signs of danger.
Software from an untrustworthy source
☞ Software with a corporate brand, such as Adobe Flash Player, doesn't come directly from the developer’s website. Do not trust an alert from any website to update Flash, or your browser, or any other software. A genuine alert that Flash is outdated and blocked is shown on this support page. Follow the instructions on the support page in that case. Otherwise, assume that the alert is fake and someone is trying to scam you into installing malware. If you see such alerts on more than one website, ask for instructions.
☞ Software of any kind is distributed via BitTorrent, or Usenet, or on a website that also distributes pirated music or movies.
☞ Rogue websites such as Softonic, Soft32, and CNET Download distribute free applications that have been packaged in a superfluous "installer."
☞ The software is advertised by means of spam or intrusive web ads. Any ad, on any site, that includes a direct link to a download should be ignored.
Software that is plainly illegal or does something illegal
☞ High-priced commercial software such as Photoshop is "cracked" or "free."
☞ An application helps you to infringe copyright, for instance by circumventing the copy protection on commercial software, or saving streamed media for reuse without permission. All "YouTube downloaders" are in this category, though not all are necessarily malicious.
Conditional or unsolicited offers from strangers
☞ A telephone caller or a web page tells you that you have a “virus” and offers to help you remove it. (Some reputable websites did legitimately warn visitors who were infected with the "DNSChanger" malware. That exception to this rule no longer applies.)
☞ A web site offers free content such as video or music, but to use it you must install a “codec,” “plug-in,” "player," "downloader," "extractor," or “certificate” that comes from that same site, or an unknown one.
☞ You win a prize in a contest you never entered.
☞ Someone on a message board such as this one is eager to help you, but only if you download an application of his choosing.
☞ A "FREE WI-FI !!!" network advertises itself in a public place such as an airport, but is not provided by the management.
☞ Anything online that you would expect to pay for is "free."
Unexpected events
☞ A file is downloaded automatically when you visit a web page, with no other action on your part. Delete any such file without opening it.
☞ You open what you think is a document and get an alert that it's "an application downloaded from the Internet." Click Cancel and delete the file. Even if you don't get the alert, you should still delete any file that isn't what you expected it to be.
☞ An application does something you don't expect, such as asking for permission to access your contacts, your location, or the Internet for no obvious reason.
☞ Software is attached to email that you didn't request, even if it comes (or seems to come) from someone you trust.
I don't say that leaving the safe harbor just once will necessarily result in disaster, but making a habit of it will weaken your defenses against malware attack. Any of the above scenarios should, at the very least, make you uncomfortable.
6. Java on the Web (not to be confused with JavaScript, to which it's not related, despite the similarity of the names) is a weak point in the security of any system. Java is, among other things, a platform for running complex applications in a web page, on the client. That was always a bad idea, and Java's developers have proven themselves incapable of implementing it without also creating a portal for malware to enter. Past Java exploits are the closest thing there has ever been to a Windows-style virus affecting OS X. Merely loading a page with malicious Java content could be harmful.
Fortunately, client-side Java on the Web is obsolete and mostly extinct. Only a few outmoded sites still use it. Try to hasten the process of extinction by avoiding those sites, if you have a choice. Forget about playing games or other non-essential uses of Java.
Java is not included in OS X 10.7 and later. Discrete Java installers are distributed by Apple and by Oracle (the developer of Java.) Don't use either one unless you need it. Most people don't. If Java is installed, disable it—not JavaScript—in your browsers.
Regardless of version, experience has shown that Java on the Web can't be trusted. If you must use a Java applet for a task on a specific site, enable Java only for that site in Safari. Never enable Java for a public website that carries third-party advertising. Use it only on well-known, login-protected, secure websites without ads. In Safari 6 or later, you'll see a padlock icon in the address bar when visiting a secure site.
Stay within the safe harbor, and you’ll be as safe from malware as you can practically be. The rest of this comment concerns what you should not do to protect yourself.
7. Never install any commercial "anti-virus" (AV) or "Internet security" products for the Mac, as they are all worse than useless. If you need to be able to detect Windows malware in your files, use one of the free security apps in the Mac App Store—nothing else.
Why shouldn't you use commercial AV products?
☞ To recognize malware, the software depends on a database of known threats, which is always at least a day out of date. This technique is a proven failure, as a major AV software vendor has admitted. Most attacks are "zero-day"—that is, previously unknown. Recognition-based AV does not defend against such attacks, and the enterprise IT industry is coming to the realization that traditional AV software is worthless.
☞ Its design is predicated on the nonexistent threat that malware may be injected at any time, anywhere in the file system. Malware is downloaded from the network; it doesn't materialize from nowhere. In order to meet that nonexistent threat, commercial AV software modifies or duplicates low-level functions of the operating system, which is a waste of resources and a common cause of instability, bugs, and poor performance.
☞ By modifying the operating system, the software may also create weaknesses that could be exploited by malware attackers.
☞ Most importantly, a false sense of security is dangerous.
8. An AV product from the App Store, such as "ClamXav," has the same drawback as the commercial suites of being always out of date, but it does not inject low-level code into the operating system. That doesn't mean it's entirely harmless. It may report email messages that have "phishing" links in the body, or Windows malware in attachments, as infected files, and offer to delete or move them. Doing so will corrupt the Mail database. The messages should be deleted from within the Mail application.
An AV app is not needed, and cannot be relied upon, for protection against OS X malware. It's useful, if at all, only for detecting Windows malware, and even for that use it's not really effective, because new Windows malware is emerging much faster than OS X malware.
Windows malware can't harm you directly (unless, of course, you use Windows.) Just don't pass it on to anyone else. A malicious attachment in email is usually easy to recognize by the name alone. An actual example:
London Terror Moovie.avi [124 spaces] Checked By Norton Antivirus.exe
You don't need software to tell you that's a Windows trojan. Software may be able to tell you which trojan it is, but who cares? In practice, there's no reason to use recognition software unless an organizational policy requires it. Windows malware is so widespread that you should assume it's in every email attachment until proven otherwise. Nevertheless, ClamXav or a similar product from the App Store may serve a purpose if it satisfies an ill-informed network administrator who says you must run some kind of AV application. It's free and it won't handicap the system.
The ClamXav developer won't try to "upsell" you to a paid version of the product. Other developers may do that. Don't be upsold. For one thing, you should not pay to protect Windows users from the consequences of their choice of computing platform. For another, a paid upgrade from a free app will probably have all the disadvantages mentioned in section 7.
9. It seems to be a common belief that the built-in Application Firewall acts as a barrier to infection, or prevents malware from functioning. It does neither. It blocks inbound connections to certain network services you're running, such as file sharing. It's disabled by default and you should leave it that way if you're behind a router on a private home or office network. Activate it only when you're on an untrusted network, for instance a public Wi-Fi hotspot, where you don't want to provide services. Disable any services you don't use in the Sharing preference pane. All are disabled by default.
10. As a Mac user, you don't have to live in fear that your computer may be infected every time you install software, read email, or visit a web page. But neither can you assume that you will always be safe from exploitation, no matter what you do. Navigating the Internet is like walking the streets of a big city. It can be as safe or as dangerous as you choose to make it. The greatest harm done by security software is precisely its selling point: it makes people feel safe. They may then feel safe enough to take risks from which the software doesn't protect them. Nothing can lessen the need for safe computing practices.

ITunes connection errors on friends windows machine

Here is the diagnostic results.
Can you please give me a way of fixing this
Microsoft Windows 7 Enterprise Edition Service Pack 1 (Build 7601)
Hewlett-Packard HP Compaq 8710p (GC100EA#ACQ)
iTunes 10.6.1.7
QuickTime 7.7.1
FairPlay 1.14.37
Apple Application Support 2.1.7
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.1.1.4
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 0024ADC402B573E8
Current user is an administrator.
The current local date and time is 2012-04-07 09:56:00.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA Quadro NVS 320M
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.6.1.7 is currently running.
iTunesHelper 10.6.1.7 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {2630BBAC-D09B-4B09-A5E6-D640C99E8820}
Description: Intel(R) Wireless WiFi Link 4965AG
IP Address: 192.168.0.105
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1
DHCP Enabled: Yes
DHCP Server: 192.168.0.1
Lease Obtained: Fri Apr 06 11:52:47 2012
Lease Expires: Mon Apr 16 11:52:47 2012
DNS Servers: 192.168.0.1
Adapter Name: {AB65C201-2598-46E9-832A-8C27DC3551D5}
Description: Intel(R) 82566MM Gigabit Network Connection
IP Address: 169.254.209.208
Subnet Mask: 255.255.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server: 0.0.0.0
Lease Obtained: Thu Jan 01 02:00:00 1970
Lease Expires: Thu Jan 01 02:00:00 1970
DNS Servers:
Active Connection: Broadband Connection
Connected: Yes
Online: Yes
Using Modem: Yes
Using LAN: No
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
Last successful iTunes Store access was 2012-01-05 19:36:16.

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

ITunes 9 w/Firewall ON & Finder Windows

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