ITunes 9 won't let me update iTunes

My teenage (not very tech savvy) wants to update her iTunes (which is ver 9).  When I go to "update", I get a dialog box that it is searching for updates to all the (apple) software on the machine. iTunes wasn't listed.  We updated everything in that box, and tried it again.  It says "all software up to date".
How can we update from iTunes 9?
Thanks

Thanks for trying to help.  Here's the info:
Model Name:          MacBook
  Model Identifier:          MacBook5,2
  Processor Name:          Intel Core 2 Duo
  Processor Speed:          2.13 GHz
  Number Of Processors:          1
  Total Number Of Cores:          2
  L2 Cache:          3 MB
  Memory:          2 GB
  Bus Speed:          1.07 GHz
  Boot ROM Version:          MB52.0088.B06
  SMC Version (system):          1.38f5

Similar Messages

  • HT1751 I need to uninstall and reinstall iTunes (it won't let me update). So, how do I copy or back up my iTunes library of over 1,500 songs? Can I use a Flash Drive to do so?

    I need to uninstall and reinstall iTunes (it won't let me update). I have IE 8 on Windows XP, and iTunes 10 something. In my Program files list I see iTunes and iTunes (2) and even iPod and iPod (2) where a tech had to back up and do this for me before. I'm just trying to fix it all. I keep getting the "The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package 'iTunes.msi' in the box below." I can even run a search and find the folder, but it gives me the same error message. I was planning on using the Microsoft Fix-It tool  to help uninstall then Reinstall iTunes. But I need to backup my library. So, how do I copy or back up my iTunes library of over 1,500 songs? Can I copy the folder to desktop or can I use a Flash Drive to backup my music? I don't want to do anything until I know for sure how I can backup my songs, and then reinstall them into iTunes. Thanks for any help.

    Ok, thanks that helps. I don't have an external hard drive though. What about backing up through 'the cloud'? I'm just wondering since my husband syncs his iPod to the PC through iTunes and he's worried that he will lose all the songs on his iPod if the library is lost from iTunes and he tries to 'sync' it up again. I'm not exactly sure how to  'copy the entire iTunes folder' either. I kinda suck at this unless I have step by step instructions, which I haven't found yet on iTunes help or other sources.
    The only way I know how to back anything up is by going back to a restore point, etc. (as stated before, we don't have an external hard drive.)
    Thanks for the info.

  • TS1702 I have an Iphone 5  6.01.  I have a notice on my app store that I have an update. Tried to update, but it won't.  Connected to Itunes and tried to download update for App.  I can't do that either.  It won't let me update any of the apps.  What is w

    I have an Iphone 5  6.01.  I have a notice on my app store that I have an update. Tried to update, but it won't.  Connected to Itunes and tried to download update for App.  I can't do that either.  It won't let me update any of the apps.  What is wrong?

    My husband and I are using the same iTunes account on all mac & pc computers, but the libraries are different on each machine.  We always manually manage our music (no auto sync).  iTunes is up to date on the PCs.  My husband uses our joint iTunes account on his pc, but once again, has a different collection in his library from those on the other machines.  He can't load any music from his PC to his iphone 4.  I can load music from my mac library to my iphone 4s, but cannot load from my pc library to my iphone 4s.  How can I switch my main library that it syncs with from the mac to the pc?
    Thanks

  • I just found my old ipod touch (i think 1st generation) and would like to let my toddler use it instead of my phone.  I am trying to download apps but it say I need to update to 4.3 but it won't let me update.  I have the most recent itunes. any idea why?

    I just found my old ipod touch (i think 1st generation) and would like to let my toddler use it instead of my phone.  I am trying to download apps but it say I need to update to 4.3 but it won't let me update.  I have the most recent itunes. any idea why? I saw a thread saying to purchase the newest software (that was posted a few years ago) I paid 4.95 for the software and it's still saying it can't be updated.  Am I just SOL??

    The 1G iPod can only go as high as 3.1.3. The 1G does not have an internal speaker or volume buttons on the upper left edge.
    Identifying iPod models
    To more easily find compatible apps:
    iOSSearch - search the iTunes store for compatible apps.
    Apple Club - filter apps by iOS version.

  • ITunes claims my 5th gen ipod has old software, but won't let me update

    I have two ipods... one an old 3rd gen scroll wheel ipod that just seemed to go kaput... it wasn't showing up in the iTunes source list or on my desktop. So I followed some directions on the apple site to try to restore it:
    "Step 1
    Delete the file using Terminal
    Open Terminal (/Applications/Utilities).
    Type: sudo rm -R /System/Library/Extensions/iPodDriver.kext
    Press Return.
    Enter the administrator account password when prompted.
    Quit Terminal.
    Restart the computer (From the Apple menu, choose Restart).
    Step 2
    Reinstall iTunes
    Download the latest version of iTunes from the iTunes download page.
    Install iTunes.
    Restart the computer after the installation has completed.
    Connect iPod.
    Step 3
    Delete the iPod.plist file
    Remove the following file in the your home directory and launch the iPod updater again
    ~/Library/Preferences/com.apple.ipod.plist"
    Anyway none of this worked for my old ipod (I think it's dead) but here's my new problem. Since I did this I plugged in my new ipod, 5th gen black 60g, and I got an error message that said:
    "Some of the items in the itunes library were not copied to the iPod "Honey" because your iPod software is too old. Go to the summary tab in iPod preferences and click Update to get the latest iPod software update."
    When I went to the Summary page the whole "Version" section is grayed out and it says "Your iPod is up to date."
    What is going on and how can I fix it?
    iPod 5th gen 60g/powerbook g4 1.33ghz   Mac OS X (10.4.7)  

    I am having the same problem. I'm wanting to update to iOS 7, the 'Update Now' button is available, but it says I can't download due to no Internet connection. I DO have an Internet connection, but either way it won't let me update. Help!

  • ITunes keeps crashing and won't let me update to ios 5 + many more problems with iTunes

    Here is alist of all my problems:
    Whenever I try and sync my iPhone     to my computer it doesn’t work and then my iTunes crashes, there are no     error messages it just freezes and crashes.
    After I have done this my iTunes     doesn’t even open and crashes strait away.
    My iTunes also crashes     sometimes when I am just trying to move from (for example) music to     movies.
    My iTunes also refuses to     access iTunes store (no errors it just doesn’t work).
    Sometimes I can get past the     backup issue by cancelling the back up and letting it sync, but no it won’t     even let me do that it freezes and crashes before it can even transfer my purchases.    
    All thishappens if I can even open up my iTunes.
    I amcurrently running ios 4.3.4 as I can even update to ios 5 I am running (tryingto) iTunes 10.5.
    I have trieduninstalling and reinstalling iTunes about a 1000 time and it hasn’t doneanything (done as instructed on http://support.apple.com/kb/HT1923). I havebeen trough tones of pages on the community and on the other support pages thatapple has but I have found no answers. I have also tried to install an olderversion of iTunes but it just comes up with an error message saying all myfiles are configured to iTunes 10.5 and noting work on that either.
    This hasbeen going on for ages and I know there is a lot to deal with in this post butplease if anyone has any ideas, knows, or has dealt with any of the above please help.
    Thank you

    I am having the same problem. I'm wanting to update to iOS 7, the 'Update Now' button is available, but it says I can't download due to no Internet connection. I DO have an Internet connection, but either way it won't let me update. Help!

  • HT4623 When I try to update IOS 6 to my I Phone using my computer, it keeps saying  This version of iTunes (10.6.1) is the current version.  It won't let me update and I don't have wi fi

    When I try to update IOS 6 to my I Phone using my computer, it keeps saying  This version of iTunes (10.6.1) is the current version.  It won't let me update and I don't have wi fi

    It seems that you try to update iTunes rather than your phone. To update your phone, connect it to your computer, and on the page of your phone in iTunes, you should have a button "check for updates" or something similar.
    More info here: http://support.apple.com/kb/HT4623

  • I recently moved and itunes store won't let me update credit card information

    I recently moved and Apple won't let me update my credit card and billing information!!  Can someone please help?!?!?

    I'm having a same issue, can't store my card information in the system. does anyone knows why?

  • My phone won't let me update or download apps. We've tried resetting it. I think I need to take my card off my account. How do I do that??

    My phone won't let me update or download apps. How do I fix this?

    Hi Jbcarver09,
    If you feel you may need to change the billing info associated with your iTunes Store account, you may find the following article helpful:
    iTunes Store: Changing your payment information
    http://support.apple.com/kb/ht1918
    Regards,
    - Brenden

  • My iphone won't let me update or download apps and it keeps asking me to sign in and give different billing info.

    My iphone won't let me update or download apps and it keeps asking me to sign in and give different billing info.

    it declines it when u put in a different card that has $ available on it? have u updated the billing address to match the new card?
    also, u can try using an itunes gift card instead.

  • TS1424 My Apple ID has been disabled, it won't let me updated my previous purchases. No reason for why it has been disabled or how to enable it again. I reset my password, security questions and billing info. Nothing- Anybody has seen this before?...

    My Apple ID has been disabled, it won't let me updated my previous purchases. No reason for why it has been disabled or how to enable it again. I reset my password, security questions and billing info. Nothing… I even called Apple SUpport 1-800 # and they said they can't help me...Anybody has seen this before?...

    You need to contact itunes support.
    http://www.apple.com/support/contact/
    There is NO telephone support for itunes.  Use the link above.

  • My phone won't let me update software. message is-unable to check for update. An error occurred while checking for software update. What is wrong?

    My IPhone won't let me update software. Mess is- unable to check for update. An error occurred while checking for software update. What is wrong?

    amm wait..first download the latest software (7.1.1) from the verified page..
    then after the download completes.. back up ur device !
    then after the back up completes.. turn off ur device
    after that process jst hold down the home button for about 10 seconds and without leaving the button connect the usb cable to the pc. this process takes ur phone to the recovery mode!
    now on the itunes press (shift ) and then click on update it opens some opener of the files now select the latest software that u've jst downloaded from the internet now there go..

  • It won't let me update my apps..

    It won't let me update my apps and I've already paid for something I bought through the app center an I type in my username and password an the billing stuff comes up I've done that twice I look at the record for my credit and and it's cheating me for it both times and won't let me update. I've waited a few days an its the same

    Try this.
    Settings>iTunes and App Stores>Apple ID
    Tap your ID
    Tap View Apple ID
    Enter your password
    Go to country/region in the popup window to change the store

  • I had to create a new Apple ID but it won't let me update apps because my old account keeps showing up how do I stop that

    I had to create a new Apple ID but it won't let me update apps it keeps showing my old account how do I stop that from happening

    Apps are always associated with the AppleID that purchased them, you cannot use another AppleID with them,
    So in order to update them you must use the credentials that were used to purchase them.
    You can chnge the details (Name and Primary email) for an AppleID instead of creating a new one.
    https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/

  • My phone (iCloud) won't let me update my phone because I don't have enough storage left on ICloud what do I do I can't even sync my phone to my computer. What do I do to get the update without having to pay for more storage

    My phone (iCloud) won't let me update myMy phone (iCloud) won't let me update my phone because it says I don't have enough storage left what do I do in order to get me update without paying? My phone won't even sync to my computer

    Hello Timmy790
    Try the suggestions in the article below to resolve the issue of seeing your old Apple ID on your iPhone.
    iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
    http://support.apple.com/kb/ts5223
    Regards,
    -Norm G.

  • I have recently updated my laptop to OSX Mavericks, and now it won't let me update apps...?

    I clicked "update" and a pop-up told me to sign in as usual, but the username input was my old one and it was grayed out so I couldn't edit it and put in my current one.  How do I fix this?

    Greenhunter95 wrote:
    About 10 days before iOS 7 officially came out I downloaded a prerelease and now it won't let me update my software anymore
    That's what happens when you illegally download pirated software!

Maybe you are looking for

  • TX2Z with Windows 7 stuck on "Preparing fo configure Windows"

    Hi, New here and have the TX2Z for just 2 weeks.  Boot up the laptop this morning and screen is stuck with this message of "Preparing to configure Windows.  Do not  turn off computer" . I though  tried pressing ctrl + alt + del  but nothing. Thanks i

  • PL/SQL Web services working with synonyms but not parameters Collection

    Hi I am Using JDeveloper 10.1.3.1.0 i could able to test successfully the PL/SQL web services with the synonyms.I created the PL/SQL web services in 'MKI' schema and then i dropped the objects from the MKI schema and launched the same in 'BAS' Schema

  • Print playlist looks okay, print result worthless

    When exporting the playlist to PDF everything looks fine. But when looking at the final print result, all images are there but not a single letter .... v 11.0.3 windows 7 - 64 bit

  • Can't Open Any Programs

    I had been on Safari for awhile and had to leave the computer for about 10 minutes. When I came back the mouse is responsive, but nothing else is. I can't shut down any program or the computer. I did a forced shut down, and it starts back up just fin

  • My I Pod will not download all content  to my laptop. running windows 7 and I Pod ver. 6.1.6.

    My I Pod will not download all music contents to my I Tunes on my Lap top when I sync.  I have tried auto sync and manual download.  i am running Windows 7 and my I Pod is updated to version6.1.6.  I have tried to sync on two different lap tops and h