ITunes abruptly ends for no apparent reason

Lately, for the past 2 weeks or so, my iTunes has been ending abruptly for no apparent reason. Usually, I'm editing my music or doing something completely harmless when I get a popup from explorer saying that "iTunes must close... we are sorry for the inconvenience." I have no other programs running when this usually happens. And I am updated with the latest version.
Is there a way to fix this? Or is this a problem with my pc?

Hello there, kregerro.
The following Knowledge Base article offers up some great, in-depth steps for troubleshooting issues with iTunes like you are describing:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Similar Messages

Itunes stops responding for no apparent reason

I have a new iPod (7th generation) that I am using iTunes to download from.
My computer is a Dell Latitude 3540 running Windows 7 (64-bit) Professional Service Pack 1.
My iTunes is version 11.3.1.2 (just downloaded yesterday as I was informed it was a new version that corrected some problems). The first version of iTunes I had was 11.2.2.3.
The problem I am about to explain has happened with both of the above versions.
I am attempting to get my CDs into iTunes now.
When I insert a CD iTunes will read all the tracks. It then starts downloading all of them using the iTunes native format. When it downloads the last track the CD ejects but iTunes no longer responds. I can select nothing on the open window - it is dead.
When I open up the task manager it shows that iTunes is not responding. I can not end the task using from the task manager.
Other things on the computer work fine after iTunes stops responding. The only way I have found to clear this issue is to shutdown and restart the computer. When I open iTunes again I can see the CD that I loaded in iTunes. I can also download it to my iPod OK. But when I try and load another CD into iTunes the same thing occurs again.
So it "sort of works" but having to restart my computer after loading each new CD is not right and time consuming.
Any ideas would be greatly appreciated.
Thanks

Hello there, kregerro.
The following Knowledge Base article offers up some great, in-depth steps for troubleshooting issues with iTunes like you are describing:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

TS1424 has anyone experienced their payment method on iTunes Store being declined for no apparent reason?

For no apparent reason I got a response back from the iTunes Store saying " this card can not be used for the iTunes Store"
I have been using the same card for over a year no problem. Checked with my back looks good on their end.
Has anyone ran into this before?

Thanks for the the information Tyler. I'm still in awe, I heard that if an LCD is over heating or the phone is over heating, there would be a warning message telling me that the device is over heating, not sure how true is this?
Nah I never dropped it yet, its too fresh and precious to me but the funny thing is no matter what care I took since the three weeks that I've had it, it still developed this problem.

ITunes won't import/play certain songs for no apparent reason

I have certain songs that will not play or import into iTunes for no apparent reason. I've been able to play them in QuickTime, Zune and Windows Media Player but for some reason iTunes won't even acknowledge them. When I click on the MP3 file iTunes will load up but not do anything. I've tried everything and can't figure out the issue.
I had been able to upload the songs to iTunes in the past as well with no issues until one day iTunes just decided they didn't exist anymore.
I'm really at wits end right now because i'd like to upload these songs to my iPod but can't do that now. What could the problem be?

It's probably a problem with the ID tags associated with the files. You can run this free program to fix the tags and see if that makes the tracks usable:
http://www.gromkov.com/faq/repair/mp3_validator.html

Hi, For no apparent reason my phone stopped working...so I did a reset and got the message 'Restore Needed'. I connected to iTunes and got this message: 'iTunes could not connect to the iPhone because it is locked with a passcode. You must enter your pas

Hi,
For no apparent reason my phone stopped working...so I did a reset and got the message 'Restore Needed'. I connected to iTunes and got this message: 'iTunes could not connect to the iPhone because it is locked with a passcode. You must enter your passcode on your iPhone before it can be used with iTunes'.
The problem is, I can't enter my passcode because I'm not given that option on the iPhone. All I seem to be able to do is make an emergency call.
It's been working fine otherwise. Any suggestions?
This is the SECOND replacement iPhone I've had this week and I'm getting a bit fed up.
Thanks in advance for any help,

Are you referring to the 4 digit passcode needed to enter the phone and use it's features?
If so reboot your iPhone and enter the passcode to get it operational. Launch Image Capture on the Mac and connect the iPhone. Now you should be able to download the video files to wherever you want on your hard drive.
OT

Itunes login window keeps popping up for no apparent reason

For about 2 weeks now the itunes login window asking for my itunes password keeps popping up for no apparent reason at annoyingly frequent intervals on my touch 3.1.2. This seems to occur regardless of what i am doing on the ipod or which app I am using at the time. If i enter my password and press ok the message still pops up again later. Anybody have a solution?

Hi,
Please go to Control Panel -> Programs and Features to repair the Installation of Office, check if the issue persists.
If the issue still exists, I suggest you perform a clean boot to determine whether background programs are interfering with Communicator:
http://support.microsoft.com/kb/929135
I hope the information is helpful.
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

My itunes recently lost its library for no apparent reason.

My itunes recently lost its library for no apparent reason. The only library backup is an old one that does not reflect my current iPhone, and I do not want to have to re-input all the lyrics for the music I have imported in that time. Does itunes not automatically create a backup of its libraries? Is there anyway to copy this information off the iPhone?
I'm okay to simply drag all my music into a new itunes library, I don't want to go through the process of editing each individual file again, whether its cutting certain start/stop times, or inputting the lyrics for every single song...
Any ideas? I've tried googling a solution for hours. I even tried to system restore. This morning when opening Itunes, it simply told me that it could not locate a library, please select a library.

Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
Should you be in the unfortunate position where you are no longer able to access your original library, or a backup of it, then see Recover your iTunes library from your iPod or iOS device.
tt2

When using Safari, my iPad 1 will end Safari and return to the home screen for no apparent reason, any ideas as to cause and solution?

When using Safari, my iPad 1 will end Safari and return to the home screen for no apparent reason, any ideas as to cause and solution?

See if the following help.
Try clearing Safari's cache : Settings > Safari > Clear Cookies And Data and also Clear History
If that doesn't work then try closing Safari completely and then re-open it : from the home screen (i.e. not with Safari 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Safari app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
A third option is a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
Turning off iCloud and multitasking gestures on the iPad might also help.

HT1351 I have ipod touch 64GB. It worked fine for a few months but now for no apparent reason it has stopped syncing my playlists. Operating sysytem on my ipod is iOS 7.1.2. My itunes is 11.3.1.2.

My ipod touch 64GB. It worked fine for a few months but now for no apparent reason it has stopped syncing my playlists. Operating sysytem on my ipod is iOS 7.1.2. My itunes is 11.3.1.2.
Please help.

What exactly happens when you try to sync?
Does iTunes see the iPod?
Was the iPod previous synced to another iTunes library/computer?
Have you successfully synced from this iTunes library/computer before?
If so have you done anything like update iTunes on the computer since it last successfully synced?
Do the songs play in iTunes?
Does any media now sync to the iPod?
Do you have the right boxes checked to sync?
iTunes: Syncing media content to iOS devices and iPod
Try syncing using the manual method
Managing content manually on iPhone, iPad, and iPod

Firefox 15.1 stops responding for no apparent reason!

As the title says, Firefox 15.1 stops responding for no apparent reason!
I just did a re-format of my system disk and I re-installed Vista 64-bit on it. I have obviously re-installed everything from Windows updates to chipset, graphics and sound drivers. I also pulled down the latest and greatest version of Firefox which at the time is 15.1. So installed that too.
Every now and then Firefox just stops responding for no apparent reason. It looks like it is processing the request (after clicking a link etc.) but it then it's just a silence... nothing happens!
It doesn't even say it can't load the page and Windows doesn't even say that it has stopped responding. Not even after I click like crazy on the Firefox interface like different buttons and tabs and on the web page... not even then does it say "not responding" in the title bar of the window, which is usually the case when you deal with programs that are not responding immediately (you get that dialog that asks you if you would like to close the program or search for solutions online). Just nothing!... it's only quite and does nothing....
At the same time, all other programs are working flawlessly, such as the Explorer (Windows Explorer), or even Internet Explorer. And Internet connection is not lost!
I have no add-ons or extensions installed whatsoever. I just installed Firefox! I haven't even had the time to install Java yet. All I have is Adobe Flash player. That's the only extra. Otherwise it's in its' original form, default settings, etc, etc, etc.
Why is it acting up like this?...
I'm surprised that there even is such a thing as Firefox 15. This one came at the end of August, correct?
I have been on Firefox 14.x something before I re-installed Vista. For a good reason so! This is why I hate the new update model of Firefox and I don't jump on the next train (version) unless it's safe and I'm having compatibility issues with the one I use at the moment. This is why my first step after installing Firefox always is to disable automatic updates! I hate it when the software vendors are pushing out their latest software versions forcefully.
Frankly, I think this new Firefox version of yours is crap. It's not properly tested and it doesn't belong in the official release channel. This is more like a nightly build or something. It probably has some memory leak, despite the promises made by Firefox engineers that it will not have memory leaks and that it would be the fastest version of Firefox ever. I don't really need a faster browsing, I need a stable browser for reliable browsing. The speed of this Firefox version is close to ZERO! When it's not responding at all...
I have been a fan of Firefox since 0.8. I will be probably ditching this latest version and going back to an older version like 13 or 14 that's more closer to the reality and not in this fantasy world of fastest, greatest, latest, version this, version that, latest features. I just want a browser that works man!... I'm getting tired of Firefox. I may even ditch it altogether in favor of.... I don't know.... Safari?... Chrome?.... I might even go back to Internet Explorer after like 12 years of absence.

please try to uninstall the adobe flash plugin from the windows control panel. afterwards manually delete any leftover files in ''C:\Windows\SysWOW64\Macromed\Flash'' and download & install the plugin again (uncheck the option to install the bundled security software): www.adobe.com/go/getflashplayer

IMac keeps crashing for no apparent reason

For the last couple of days my iMac has been crashing for no apparent reason. The only thing I have done that is new is to download, install and play Tomb Raider, from the app store. Each time I have has a crash I have run disk doctor and had no disk errors, and only a minor permissions error.
The following is an EtreCheck report, and also the latest crash report. Would appreciate any help I can get.
EtreCheck version: 2.1.5 (108)
Report generated 29 December 2014 19:08:20 GMT+7
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
iMac (27-inch, Late 2012) (Verified)
iMac - model: iMac13,2
1 3.4 GHz Intel Core i7 CPU: 4-core
32 GB RAM Upgradeable
BANK 0/DIMM0
8 GB DDR3 1600 MHz ok
BANK 1/DIMM0
8 GB DDR3 1600 MHz ok
BANK 0/DIMM1
8 GB DDR3 1600 MHz ok
BANK 1/DIMM1
8 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce GTX 680MX - VRAM: 2048 MB
iMac 2560 x 1440
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 0:59:10
Disk Information: ℹ️
APPLE HDD ST3000DM001 disk1 : (3 TB)
EFI (disk1s1) <not mounted> : 210 MB
Recovery HD (disk1s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk2) / : 3.11 TB (2.05 TB free)
Core Storage: disk0s2 120.99 GB Online
Core Storage: disk1s2 3.00 TB Online
APPLE SSD SM128E disk0 : (121.33 GB)
EFI (disk0s1) <not mounted> : 210 MB
Boot OS X (disk0s3) <not mounted> : 134 MB
Macintosh HD (disk2) / : 3.11 TB (2.05 TB free)
Core Storage: disk0s2 120.99 GB Online
Core Storage: disk1s2 3.00 TB Online
USB Information: ℹ️
Apple Inc. MacBook Air SuperDrive
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hypervisor (10.1.1 28614 - SDK 10.7) [Support]
[not loaded] com.parallels.kext.netbridge (10.1.1 28614 - SDK 10.7) [Support]
[not loaded] com.parallels.kext.usbconnect (10.1.1 28614 - SDK 10.7) [Support]
[not loaded] com.parallels.kext.vnic (10.1.1 28614 - SDK 10.7) [Support]
/Library/Extensions
[loaded] com.sophos.kext.sav (9.2.50 - SDK 10.8) [Support]
[loaded] com.sophos.nke.swi (9.2.50 - SDK 10.8) [Support]
/System/Library/Extensions
[not loaded] com.FTDI.driver.FTDIUSBSerialDriver (2.2.18 - SDK 10.6) [Support]
[loaded] com.logmein.driver.LogMeInSoundDriver (4.1.46f67) [Support]
Launch Agents: ℹ️
[invalid?] com.adobe.AAM.Updater-1.0.plist [Support]
[invalid?] com.displaylink.useragent.plist [Support]
[invalid?] com.logmein.LMILaunchAgentFixer.plist [Support]
[running] com.logmein.logmeingui.plist [Support]
[running] com.logmein.logmeinguiagent.plist [Support]
[not loaded] com.logmein.logmeinguiagentatlogin.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
[invalid?] com.parallels.mobile.prl_deskctl_agent.launchagent.plist [Support]
[running] com.sophos.uiserver.plist [Support]
[invalid?] com.teamviewer.teamviewer.plist [Support]
[invalid?] com.teamviewer.teamviewer_desktop.plist [Support]
[loaded] org.macosforge.xquartz.startx.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[invalid?] com.adobe.SwitchBoard.plist [Support]
[loaded] com.cyberghostsrl.CyberghostPrivilegedHelper.plist [Support]
[invalid?] com.displaylink.usbnivolistener.plist [Support]
[loaded] com.fernlightning.fseventer.plist [Support]
[invalid?] com.gopro.stereomodestatus.plist [Support]
[running] com.logmein.logmeinserver.plist [Support]
[invalid?] com.logmein.raupdate.plist [Support]
[loaded] com.megacloud.helper.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[loaded] com.noiseindustries.FxFactory.helper.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
[invalid?] com.parallels.mobile.dispatcher.launchdaemon.plist [Support]
[failed] com.parallels.mobile.kextloader.launchdaemon.plist [Support]
[running] com.slinkware.slinkDaemon.plist [Support]
[running] com.sophos.common.servicemanager.plist [Support]
[invalid?] com.teamviewer.teamviewer_service.plist [Support]
[loaded] org.macosforge.xquartz.privileged_startx.plist [Support]
User Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Support]
[invalid?] com.littleknownsoftware.MailPluginTool-Watcher.plist [Support]
[invalid?] com.parallels.mobile.startgui.launchagent.plist [Support]
[loaded] com.valvesoftware.steamclean.plist [Support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Slink Application (/Applications/Slink.app)
XMenu Application (/Applications/XMenu.app)
Dropbox Application (/Applications/Dropbox.app)
Alfred Application (/Applications/Alfred.app)
BitTorrent Sync Application (/Applications/BitTorrent Sync.app)
Google Chrome ApplicationHidden (/Applications/Google Chrome.app)
XtraFinder Application (/Applications/XtraFinder.app)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: Java 7 Update 71 Check version
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 [Support]
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 [Support]
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Support]
LogMeIn: Version: 1.0.961 - SDK 10.7 [Support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
LogMeInSafari32: Version: 1.0.961 - SDK 10.7 [Support]
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Support]
Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Support]
DirectorShockwave: Version: 12.0.0r112 - SDK 10.6 [Support]
User internet Plug-ins: ℹ️
WebEx64: Version: 1.0 - SDK 10.6 [Support]
CitrixOnlineWebDeploymentPlugin: Version: 1.0.94 [Support]
Google Earth Web Plug-in: Version: 7.1 [Support]
RealPlayer Plugin: Version: Unknown [Support]
Safari Extensions: ℹ️
OpenIE [Installed]
Facebook Cleaner [Installed]
Ghostery [Installed]
Dr.Web LinkChecker [Installed]
Search Virustotal.com [Installed]
Translate [Installed]
SPOI Options [Installed]
Awesome Screenshot [Installed]
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Flip4Mac WMV [Support]
FUSE for OS X (OSXFUSE) [Support]
GoPro [Support]
Java [Support]
Slink Agent [Support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 3.11 TB Disk used: 1.06 TB
Destinations:
Data [Network]
Total size: 3.00 TB
Total number of backups: 40
Oldest backup: 2014-11-07 18:15:55 +0000
Last backup: 2014-12-29 10:55:00 +0000
Size of backup disk: Too small
Backup size 3.00 TB < (Disk used 1.06 TB X 3)
Top Processes by CPU: ℹ️
      4% WindowServer
      1% Google Chrome
      1% launchd
      1% Transmission
      0% fontd
Top Processes by Memory: ℹ️
344 MB Safari
344 MB MailTab Pro for Gmail
309 MB mds_stores
206 MB Microsoft Outlook
172 MB SophosScanD
Virtual Memory Information: ℹ️
25.21 GB Free RAM
4.58 GB Active RAM
2.62 GB Inactive RAM
1.94 GB Wired RAM
3.05 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Dec 29, 2014, 06:19:18 PM /Library/Logs/DiagnosticReports/???_2014-12-29-181918_[redacted].cpu_resource.d iag [Details]
Dec 29, 2014, 06:17:58 PM /Library/Logs/DiagnosticReports/???_2014-12-29-181758_[redacted].cpu_resource.d iag [Details]
Dec 29, 2014, 06:17:19 PM /Library/Logs/DiagnosticReports/???_2014-12-29-181719_[redacted].cpu_resource.d iag [Details]
Dec 29, 2014, 06:16:38 PM /Library/Logs/DiagnosticReports/???_2014-12-29-181638_[redacted].cpu_resource.d iag [Details]
Dec 29, 2014, 06:14:38 PM /Library/Logs/DiagnosticReports/???_2014-12-29-181438_[redacted].cpu_resource.d iag [Details]
Dec 29, 2014, 06:09:52 PM /Library/Logs/DiagnosticReports/Kernel_2014-12-29-180952_[redacted].panic [Details]
Dec 29, 2014, 06:09:45 PM Self test - passed
Dec 29, 2014, 08:14:42 AM /Library/Logs/DiagnosticReports/Microsoft Outlook_2014-12-29-081442_[redacted].hang
Dec 29, 2014, 07:43:00 AM /Library/Logs/DiagnosticReports/???_2014-12-29-074300_[redacted].cpu_resource.d iag [Details]
Dec 29, 2014, 07:42:23 AM /Library/Logs/DiagnosticReports/???_2014-12-29-074223_[redacted].cpu_resource.d iag [Details]
Dec 29, 2014, 07:41:48 AM /Library/Logs/DiagnosticReports/???_2014-12-29-074148_[redacted].cpu_resource.d iag [Details]
Dec 29, 2014, 07:41:11 AM /Library/Logs/DiagnosticReports/???_2014-12-29-074111_[redacted].cpu_resource.d iag [Details]
Dec 29, 2014, 07:40:36 AM /Library/Logs/DiagnosticReports/???_2014-12-29-074036_[redacted].cpu_resource.d iag [Details]
Dec 29, 2014, 07:39:20 AM /Library/Logs/DiagnosticReports/???_2014-12-29-073920_[redacted].cpu_resource.d iag [Details]
Dec 29, 2014, 07:38:45 AM /Library/Logs/DiagnosticReports/???_2014-12-29-073845_[redacted].cpu_resource.d iag [Details]
Dec 29, 2014, 07:38:09 AM /Library/Logs/DiagnosticReports/???_2014-12-29-073809_[redacted].cpu_resource.d iag [Details]
Dec 29, 2014, 07:37:33 AM /Library/Logs/DiagnosticReports/???_2014-12-29-073733_[redacted].cpu_resource.d iag [Details]
Dec 29, 2014, 07:36:58 AM /Library/Logs/DiagnosticReports/???_2014-12-29-073658_[redacted].cpu_resource.d iag [Details]
Dec 29, 2014, 07:36:22 AM /Library/Logs/DiagnosticReports/???_2014-12-29-073622_[redacted].cpu_resource.d iag [Details]
Dec 29, 2014, 07:35:46 AM /Library/Logs/DiagnosticReports/???_2014-12-29-073546_[redacted].cpu_resource.d iag [Details]
Dec 29, 2014, 07:35:10 AM /Library/Logs/DiagnosticReports/???_2014-12-29-073510_[redacted].cpu_resource.d iag [Details]
Dec 29, 2014, 07:34:34 AM /Library/Logs/DiagnosticReports/???_2014-12-29-073434_[redacted].cpu_resource.d iag [Details]
Dec 29, 2014, 07:33:58 AM /Library/Logs/DiagnosticReports/???_2014-12-29-073358_[redacted].cpu_resource.d iag [Details]
Dec 28, 2014, 08:53:53 PM /Library/Logs/DiagnosticReports/com.apple.iTunesLibraryService_2014-12-28-20535 3_[redacted].cpu_resource.diag [Details]
Dec 28, 2014, 08:02:27 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2014-12-28-200227_[reda cted].crash
Dec 28, 2014, 07:59:33 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2014-12-28-195933_[reda cted].crash
Dec 28, 2014, 07:59:24 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2014-12-28-195924_[reda cted].crash
Dec 28, 2014, 07:58:10 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Google Chrome_2014-12-28-195810_[redacted].crash
Dec 28, 2014, 07:57:49 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Google Chrome_2014-12-28-195749_[redacted].crash
Dec 28, 2014, 07:53:02 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Google Chrome_2014-12-28-195302_[redacted].crash
Dec 28, 2014, 07:52:38 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2014-12-28-195238_[reda cted].crash
Dec 28, 2014, 07:52:23 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Google Chrome_2014-12-28-195223_[redacted].crash
Dec 28, 2014, 07:52:10 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Google Chrome_2014-12-28-195210_[redacted].crash
Dec 28, 2014, 05:45:45 PM /Users/[redacted]/Library/Logs/DiagnosticReports/MailTab Pro for Gmail_2014-12-28-174545_[redacted].crash
Dec 28, 2014, 09:56:22 AM /Library/Logs/DiagnosticReports/InterCheck_2014-12-28-095622_[redacted].crash
Dec 28, 2014, 08:20:22 AM /Library/Logs/DiagnosticReports/mdworker32_2014-12-28-082022_[redacted].cpu_res ource.diag [Details]
Dec 28, 2014, 08:19:45 AM /Library/Logs/DiagnosticReports/mdworker32_2014-12-28-081945_[redacted].cpu_res ource.diag [Details]
Dec 28, 2014, 08:19:09 AM /Library/Logs/DiagnosticReports/mdworker32_2014-12-28-081909_[redacted].cpu_res ource.diag [Details]
Dec 28, 2014, 08:18:31 AM /Library/Logs/DiagnosticReports/mdworker32_2014-12-28-081831_[redacted].cpu_res ource.diag [Details]
Dec 28, 2014, 08:17:55 AM /Library/Logs/DiagnosticReports/mdworker32_2014-12-28-081755_[redacted].cpu_res ource.diag [Details]
Dec 28, 2014, 08:17:17 AM /Library/Logs/DiagnosticReports/mdworker32_2014-12-28-081717_[redacted].cpu_res ource.diag [Details]
Dec 28, 2014, 08:16:42 AM /Library/Logs/DiagnosticReports/mdworker32_2014-12-28-081642_[redacted].cpu_res ource.diag [Details]
Dec 28, 2014, 08:11:46 AM /Library/Logs/DiagnosticReports/mdworker32_2014-12-28-081146_[redacted].cpu_res ource.diag [Details]
Dec 28, 2014, 08:11:09 AM /Library/Logs/DiagnosticReports/mdworker32_2014-12-28-081109_[redacted].cpu_res ource.diag [Details]
Dec 28, 2014, 08:10:32 AM /Library/Logs/DiagnosticReports/mdworker32_2014-12-28-081032_[redacted].cpu_res ource.diag [Details]
Dec 28, 2014, 08:09:55 AM /Library/Logs/DiagnosticReports/mdworker32_2014-12-28-080955_[redacted].cpu_res ource.diag [Details]
Dec 28, 2014, 08:09:18 AM /Library/Logs/DiagnosticReports/mdworker32_2014-12-28-080918_[redacted].cpu_res ource.diag [Details]
Dec 28, 2014, 08:08:40 AM /Library/Logs/DiagnosticReports/mdworker32_2014-12-28-080840_[redacted].cpu_res ource.diag [Details]
Dec 28, 2014, 08:08:04 AM /Library/Logs/DiagnosticReports/mdworker32_2014-12-28-080804_[redacted].cpu_res ource.diag [Details]
Dec 28, 2014, 08:07:27 AM /Library/Logs/DiagnosticReports/mdworker32_2014-12-28-080727_[redacted].cpu_res ource.diag [Details]
Dec 28, 2014, 08:06:50 AM /Library/Logs/DiagnosticReports/mdworker32_2014-12-28-080650_[redacted].cpu_res ource.diag [Details]
Dec 28, 2014, 08:06:14 AM /Library/Logs/DiagnosticReports/mdworker32_2014-12-28-080614_[redacted].cpu_res ource.diag [Details]
Dec 28, 2014, 08:05:37 AM /Library/Logs/DiagnosticReports/mdworker32_2014-12-28-080537_[redacted].cpu_res ource.diag [Details]
Dec 28, 2014, 08:05:01 AM /Library/Logs/DiagnosticReports/mdworker32_2014-12-28-080501_[redacted].cpu_res ource.diag [Details]
Dec 28, 2014, 08:01:26 AM /Library/Logs/DiagnosticReports/mdworker32_2014-12-28-080126_[redacted].cpu_res ource.diag [Details]
Dec 27, 2014, 09:52:10 PM /Users/[redacted]/Library/Logs/DiagnosticReports/CVMCompiler_2014-12-27-215210_ [redacted].crash
Dec 27, 2014, 09:52:00 PM /Users/[redacted]/Library/Logs/DiagnosticReports/CVMCompiler_2014-12-27-215200_ [redacted].crash
Dec 27, 2014, 09:51:27 PM /Library/Logs/DiagnosticReports/Opera_2014-12-27-215127_[redacted].hang
Dec 27, 2014, 09:51:27 PM /Library/Logs/DiagnosticReports/Google Chrome_2014-12-27-215127_[redacted].hang
Dec 27, 2014, 09:51:26 PM /Users/[redacted]/Library/Logs/DiagnosticReports/CVMCompiler_2014-12-27-215126_ [redacted].crash
Dec 27, 2014, 09:51:16 PM /Users/[redacted]/Library/Logs/DiagnosticReports/CVMCompiler_2014-12-27-215116_ [redacted].crash
Dec 27, 2014, 09:51:06 PM /Users/[redacted]/Library/Logs/DiagnosticReports/CVMCompiler_2014-12-27-215106_ [redacted].crash
Dec 27, 2014, 09:50:56 PM /Users/[redacted]/Library/Logs/DiagnosticReports/CVMCompiler_2014-12-27-215056_ [redacted].crash
Dec 27, 2014, 09:48:16 PM /Users/[redacted]/Library/Logs/DiagnosticReports/CVMCompiler_2014-12-27-214816_ [redacted].crash
Dec 27, 2014, 09:48:05 PM /Users/[redacted]/Library/Logs/DiagnosticReports/CVMCompiler_2014-12-27-214805_ [redacted].crash
Dec 27, 2014, 09:47:55 PM /Users/[redacted]/Library/Logs/DiagnosticReports/CVMCompiler_2014-12-27-214755_ [redacted].crash
Dec 27, 2014, 09:47:45 PM /Users/[redacted]/Library/Logs/DiagnosticReports/CVMCompiler_2014-12-27-214745_ [redacted].crash
Dec 27, 2014, 09:45:33 PM /Users/[redacted]/Library/Logs/DiagnosticReports/CVMCompiler_2014-12-27-214533_ [redacted].crash
Dec 27, 2014, 09:45:23 PM /Users/[redacted]/Library/Logs/DiagnosticReports/CVMCompiler_2014-12-27-214523_ [redacted].crash
Dec 27, 2014, 09:45:13 PM /Users/[redacted]/Library/Logs/DiagnosticReports/CVMCompiler_2014-12-27-214513_ [redacted].crash
Dec 27, 2014, 09:45:02 PM /Users/[redacted]/Library/Logs/DiagnosticReports/CVMCompiler_2014-12-27-214502_ [redacted].crash
Dec 27, 2014, 09:44:52 PM /Users/[redacted]/Library/Logs/DiagnosticReports/CVMCompiler_2014-12-27-214452_ [redacted].crash
Dec 27, 2014, 09:44:42 PM /Users/[redacted]/Library/Logs/DiagnosticReports/CVMCompiler_2014-12-27-214442_ [redacted].crash
Dec 27, 2014, 07:30:16 PM /Users/[redacted]/Library/Logs/DiagnosticReports/mdworker_2014-12-27-193016_[re dacted].crash
Dec 27, 2014, 07:30:15 PM /Library/Logs/DiagnosticReports/mdworker_2014-12-27-193015_[redacted].crash
Dec 27, 2014, 07:29:05 PM /Library/Logs/DiagnosticReports/Viber_2014-12-27-192905_[redacted].crash
Dec 27, 2014, 07:29:04 PM /Users/[redacted]/Library/Logs/DiagnosticReports/ReportCrash_2014-12-27-192904_ [redacted].crash
Dec 27, 2014, 06:32:36 PM /Library/Logs/DiagnosticReports/Microsoft Outlook_2014-12-27-183236_[redacted].cpu_resource.diag [Details]
Dec 27, 2014, 05:45:37 PM /Library/Logs/DiagnosticReports/Kernel_2014-12-27-174537_[redacted].panic [Details]
Dec 27, 2014, 04:12:07 PM /Library/Logs/DiagnosticReports/iTunes_2014-12-27-161207_[redacted].crash
Dec 27, 2014, 04:12:06 PM /Users/[redacted]/Library/Logs/DiagnosticReports/ReportCrash_2014-12-27-161206_ [redacted].crash
Dec 27, 2014, 11:20:54 AM /Library/Logs/DiagnosticReports/droplet_2014-12-27-112054_[redacted].hang
Dec 27, 2014, 07:39:54 AM /Library/Logs/DiagnosticReports/Tomb Raider_2014-12-27-073954_[redacted].hang
Dec 27, 2014, 07:38:49 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Tomb Raider_2014-12-27-073849_[redacted].crash
Dec 26, 2014, 08:17:03 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2014-12-26-201703_[reda cted].crash
Dec 20, 2014, 02:33:48 AM /Library/Logs/DiagnosticReports/Kernel_2014-12-20-023348_[redacted].panic [Details]
Last Crash Report
Anonymous UUID:       08B8710D-70AF-18EF-1543-8FCE673E89AD
Mon Dec 29 18:09:52 2014
*** Panic Report ***
panic(cpu 2 caller 0xffffff8003b7a49d): "a freed zone element has been modified in zone vm object hash entries: expected 0xffffff8062a4acf8 but found 0xffffff80625eacf8, bits changed 0xfa0000, at offset 0 of 40 in element 0xffffff80625ead20, cookies 0x3f0011568608351c 0x5352142a4c3301d"@/SourceCache/xnu/xnu-2782.1.97/osfmk/kern/zalloc.c:496
Backtrace (CPU 2), Frame : Return Address
0xffffff83c4bcb1c0 : 0xffffff8003b3a811
0xffffff83c4bcb240 : 0xffffff8003b7a49d
0xffffff83c4bcb2b0 : 0xffffff8003b79fa1
0xffffff83c4bcb2f0 : 0xffffff8003b78de7
0xffffff83c4bcb420 : 0xffffff8003bc19c6
0xffffff83c4bcb490 : 0xffffff8003bc2e4d
0xffffff83c4bcb4d0 : 0xffffff8004001df0
0xffffff83c4bcb6c0 : 0xffffff8003d44a27
0xffffff83c4bcb750 : 0xffffff8003f35ce2
0xffffff83c4bcb860 : 0xffffff8003f59608
0xffffff83c4bcba30 : 0xffffff8003f59a2e
0xffffff83c4bcba80 : 0xffffff8003d3e6ed
0xffffff83c4bcbbb0 : 0xffffff8003d52005
0xffffff83c4bcbc00 : 0xffffff8003d5fcc7
0xffffff83c4bcbf20 : 0xffffff8003d54f0a
0xffffff83c4bcbf50 : 0xffffff800404dcb2
0xffffff83c4bcbfb0 : 0xffffff8003c3ac46
BSD process name corresponding to current thread: mds
Mac OS version:
14B25
Kernel version:
Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64
Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61
Kernel slide:     0x0000000003800000
Kernel text base: 0xffffff8003a00000
__HIB text base: 0xffffff8003900000
System model name: iMac13,2 (Mac-FC02E91DDD3FA6A4)
System uptime in nanoseconds: 41065023422333
last loaded kext at 3960164916150: com.apple.filesystems.afpfs 11.0 (addr 0xffffff7f867a3000, size 364544)
last unloaded kext at 106546892171: com.apple.driver.AirPort.Brcm4331 800.20.24 (addr 0xffffff7f85a9f000, size 2043904)
loaded kexts:
com.sophos.kext.sav 9.2.50
com.sophos.nke.swi 9.2.50
com.logmein.driver.LogMeInSoundDriver 4.1.46f67
com.apple.filesystems.afpfs 11.0
com.apple.nke.asp-tcp 8.0.0
com.apple.driver.AppleBluetoothMultitouch 85.3
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.3.1f2
com.apple.driver.ApplePlatformEnabler 2.1.0d1
com.apple.driver.AGPM 100.14.37
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyDriver 267.0
com.apple.driver.AppleHDA 267.0
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.GeForce 10.0.0
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleIntelHD4000Graphics 10.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleBacklight 170.4.12
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.1f2
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleHV 1
com.apple.driver.AppleMCCSControl 1.2.10
com.apple.driver.AppleIntelFramebufferCapri 10.0.0
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.iokit.SCSITaskUserClient 3.7.0
com.apple.driver.AppleUSBODD 3.5.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.5
com.apple.driver.AppleSDXC 1.6.5
com.apple.iokit.AppleBCM5701Ethernet 10.1.2b3
com.apple.driver.AppleUSBHub 705.4.1
com.apple.driver.AirPort.Brcm4360 901.19.10
com.apple.driver.AppleAHCIPort 3.0.7
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleUSBXHCI 705.4.14
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.security.SecureRemotePassword 1.0
com.apple.driver.AppleBluetoothHIDKeyboard 175.5
com.apple.driver.AppleHIDKeyboard 175.5
com.apple.driver.IOBluetoothHIDDriver 4.3.1f2
com.apple.driver.AppleMultitouchDriver 260.30
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 267.0
com.apple.kext.OSvKernDSPLib 1.15
com.apple.nvidia.driver.NVDAGK100Hal 10.0.0
com.apple.nvidia.driver.NVDAResman 10.0.0
com.apple.iokit.IOAudioFamily 200.6
com.apple.vecLib.kext 1.2.0
com.apple.iokit.IOSurface 97
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.1f2
com.apple.iokit.IOBluetoothFamily 4.3.1f2
com.apple.driver.AppleHDAController 267.0
com.apple.iokit.IOHDAFamily 267.0
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.iokit.IOAcceleratorFamily2 156.4
com.apple.AppleGraphicsDeviceControl 3.7.21
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.IOPlatformPluginFamily 5.8.0d49
com.apple.driver.AppleThunderboltEDMSink 4.0.2
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOUSBMassStorageClass 3.7.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.0
com.apple.driver.CoreStorage 471
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPOutAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.1
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.iokit.IO80211Family 700.52
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.7.0
com.apple.iokit.IOUSBFamily 705.4.14
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 389.1
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.Libm 1
com.apple.kec.pthread 1
Model: iMac13,2, BootROM IM131.010A.B05, 4 processors, Intel Core i7, 3.4 GHz, 32 GB, SMC 2.11f16
Graphics: NVIDIA GeForce GTX 680MX, NVIDIA GeForce GTX 680MX, PCIe, 2048 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF4), Broadcom BCM43xx 1.0 (7.15.124.12.10)
Bluetooth: Version 4.3.1f2 15015, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD ST3000DM001, 3 TB
Serial ATA Device: APPLE SSD SM128E, 121.33 GB
USB Device: Hub
USB Device: Apple USB SuperDrive
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: iMac, Apple Inc., 23.4

Mike,
I have MS Office for Mac and, lately, while I'm using Excel some of my spreadsheets at freezing up and crashing. I just did a report from etresoft, which is below. Do you see what my issue is?
EtreCheck version: 2.1.5 (108)
Report generated December 29, 2014 at 11:36:55 AM CST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
iMac (21.5-inch, Late 2009) (Verified)
iMac - model: iMac10,1
1 3.06 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
empty empty empty empty
BANK 1/DIMM0
empty empty empty empty
BANK 0/DIMM1
2 GB DDR3 1067 MHz ok
BANK 1/DIMM1
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400 - VRAM: 256 MB
iMac 1920 x 1080
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 1:19:59
Disk Information: ℹ️
Hitachi HDT721050SLA360 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (53.35 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
PIONEER DVD-RW DVRTS09
USB Information: ℹ️
LaCie d2 THB USB3 3 TB
EFI (disk1s1) <not mounted> : 210 MB
LaCie (disk1s2) /Volumes/LaCie : 3.00 TB (1.96 TB free)
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
EPSON USB2.0 MFP(Hi-Speed)
The Neat Company Neat ADF Scanner
Apple, Inc. Keyboard Hub
Apple, Inc Apple Keyboard
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Firewire Information: ℹ️
WD My Passport 071D 800mbit - 800mbit max
disk2s1 (disk2s1) <not mounted> : 32 KB
Mac Solo Passport (disk2s3) /Volumes/Mac Solo Passport : 1.00 TB (1.56 GB free)
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Incompatible Software/Parallels Service.app
[not loaded] com.parallels.kext.prl_hid_hook (6.0 11994.637263) [Support]
[not loaded] com.parallels.kext.prl_hypervisor (6.0 11994.637263) [Support]
[not loaded] com.parallels.kext.prl_netbridge (6.0 11994.637263) [Support]
[not loaded] com.parallels.kext.prl_usb_connect (6.0 11994.637263) [Support]
[not loaded] com.parallels.kext.prl_vnic (6.0 11994.637263) [Support]
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.5.1) [Support]
[not loaded] com.seagate.driver.PowSecDriverCore (5.2.2 - SDK 10.4) [Support]
/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.2 - SDK 10.4) [Support]
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.2 - SDK 10.5) [Support]
[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.2 - SDK 10.4) [Support]
Problem System Launch Agents: ℹ️
[loaded] com.paragon.NTFS.notify.plist [Support]
[running] com.paragon.NTFS.vendor.plist [Support]
Launch Agents: ℹ️
[loaded] com.hp.help.tocgenerator.plist [Support]
[loaded] com.intego.backupassistant.agent.plist [Support]
[running] com.seagate.SeagateStorageGauge.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[running] com.intego.BackupAssistant.daemon.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
User Launch Agents: ℹ️
[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist [Support]
User Login Items: ℹ️
HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
HPEventHandler UNKNOWN (missing value)
Internet Plug-ins: ℹ️
Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 [Support]
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 10.1.12 [Support]
AdobePDFViewer: Version: 10.1.12 [Support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.0.0 [Support]
Silverlight: Version: 5.1.30317.0 - SDK 10.6 [Support]
iPhotoPhotocast: Version: 7.0
User internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Support]
WebEx: Version: 1.0 [Support]
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Flip4Mac WMV [Support]
FUSE for OS X (OSXFUSE) [Support]
Paragon NTFS for Mac ® OS X [Support]
Time Machine: ℹ️
Skip System Files: YES - System files not being backed up
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 499.25 GB Disk used: 445.89 GB
Destinations:
Data [Network]
Total size: 2.00 TB
Total number of backups: 118
Oldest backup: 2012-09-02 13:08:25 +0000
Last backup: 2014-12-29 16:39:35 +0000
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 499.25 GB X 3)
Top Processes by CPU: ℹ️
      4% WindowServer
      1% NeatScannersICDriver
      0% fontd
      0% loginwindow
      0% AppleSpell
Top Processes by Memory: ℹ️
283 MB com.apple.WebKit.WebContent
150 MB Finder
99 MB Safari
82 MB mds_stores
77 MB WindowServer
Virtual Memory Information: ℹ️
919 MB Free RAM
1.95 GB Active RAM
433 MB Inactive RAM
728 MB Wired RAM
2.04 GB Page-ins
123 KB Page-outs
Diagnostics Information: ℹ️
Dec 29, 2014, 10:17:38 AM Self test - passed

HT1937 I have an imac and an iPad. emails are synched but suddenly, last night, the calendar on my imac was erased for no apparent reason but it is still on my iPad. what has happened and can how do I resynch calendars?

I have an imac and ipad. Last night the calendar was erased for no apparent reason. It remains on my ipad. what happened and how can I get the calendar dates back on my imac?

Hello Chisels,
Welcome to the Apple Support Communities. If you want to get content from your iPad to you iMac, there are a few things to try.
First check to the iPad to see if it is syncing with iCloud. To do this, go to Calendar app and click the Calendars button in the upper left hand corner. If it says iCloud, then all you need is to enable iCloud on your iMac if you are running 10.7 Lion or later. That preferences is System Preferences > iCloud, if you are
If on the iPad it says “On my iPad”, the following steps will guide you to get it back your iMac.
First, in iTunes, go to the preferences by clicking in the drop down menu iTunes > Preferences… Go to the device tab and make sure to check the box that says Prevent iPods, iPhones, and iPads from Syncing automatically.
Then follow the steps in the following articles to make a backup and the sync the data.
For backup instructions.
iOS: How to back up
http://support.apple.com/kb/HT1766
This one will assist with syncing your iPad to the iMac.
iOS: How to transfer or sync content to your computer
http://support.apple.com/kb/HT1296
Regards,
-Norm G.

HELP ! ! ! - Modem disconnects for no apparent reason and won't reconnect

HELP!!! My modem has been disconnecting for no apparent reason and then when I try to reconnect, it will seem to start the process, and then switch to "Disconnecting . . ." which will then run without an apparent end until I restart the computer. On Tue. and Wed. it dropped the connection promptly at about 6:45. Thursday it dropped at about 8:15. Please help me with this. I don't like having to do a restart in the middle of my work!

Mail accounts have two separate sets of credentials and settings. One set of credentials for inbound (receiving) mail and also used for accessing any mail you've saved on your ISP mail server — POP or IMAP is used for that — and one set for outbound (sending) email messages out — SMTP is used for that.
Your outgoing email settings are likely incorrect; here is Apple's support document (TS3276)
You can use the Connection Doctor (Mail.app Window > Connection Doctor) to get (and show details) but your description certainly seems that your outbound (SMTP) settings — server name, port, username, password, whether SSL/TLS is disabled (unlikely) or enabled (likely) — don't match what your mail ISP requires.
In Mail.app, the inbound (POP or IMAP) mail account settings are easy to find. Mail.app Mail > Preferences > Accounts > Account Information. The sending (SMTP)Nsettings are buried, and you have to select the inbound (POP or IMAP) settings (Mail.app Mail > Preferences > Accounts > Account Information) and then switch the Outbound SMTP Server pop-up setting to its Edit SMTP Server List setting, and you'll get a whole different set of settings shown. Select the SMTP server for your ISP from the list, and then edit the settings to match the requirements.
I unfortunately can't tell you what the settings need to be, because the required settings can and do differ by ISP.

I have a first gen iPad, 64g, and for no apparent reason, the screen goes black and whatever app I am using is closed on me. It seems to be happening more and more frequently, especially when loading a blog, or trying to watch a YouTube video. I try to o

I have a iPad, 32g, and for no apparent reason, the screen goes black and whatever app I am using is closed on me. It seems to be happening more and more frequently, especially when loading apps, or trying to watch a YouTube video. I try to open safari or youtube again and it will often crash several times before it may or may not decide to load for me. It is extremely annoying and getting to the point where I can not use it

Standard troubleshooting steps in order are as follows:
Power the iPad off and on.
An iPad reset, which is done by pressing and holding the home button and the sleep/wake or on/off button simultaneously until you see the Apple logo and then release.
Restore your iPad with iTunes from your iPad's backup.
Restore your iPad with iTunes as a new iPad or not from your iPad's backup.
If no change after the last step, your iPad has a hardware problem.

Firfefox crashes for no apparent reason, it will/can not file a report, I think it may be xmarks!!

Firefox crashes for no apparent reason and at no apparent "same point" I have two machines that this is hapening on, both are running Firefox 3.6 and Xmarks back-up.

Standard troubleshooting steps in order are as follows:
Power the iPad off and on.
An iPad reset, which is done by pressing and holding the home button and the sleep/wake or on/off button simultaneously until you see the Apple logo and then release.
Restore your iPad with iTunes from your iPad's backup.
Restore your iPad with iTunes as a new iPad or not from your iPad's backup.
If no change after the last step, your iPad has a hardware problem.

ITunes abruptly ends for no apparent reason

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