ITunes acc problem on itouch

Everytime I try to download an app it tells me I need to verify the security number for my card. After I put it in it says it's wrong. I've tried 4 different cards now and it says the same thing for everyone of them. I'm just trying to download a free update for an app I have already.
Also it's stupid as **** you have to pay to contact apple. But please help with my problem

ONLY after you redeem it on a computer.
You need a computer - that's the point.
You can't get a card and buy tunes on your Touch without the computer...
Not what you asked.

Similar Messages

I downloaded an album on itunes using my new itouch; but it's only allowing me to put three songs at any one time into the music app...how can i get it to just move them all in there?

i downloaded an album on itunes using my new itouch; but it's only allowing me to put three songs at any one time into the music app...how can i get it to just move them all in there?

hi philly, thanks for getting back to me, especially on such a busy day.
I don't think that's quite the issue though. I bought an album and it appears in 'my purchases' within the itunes app. Yet, in order to listen to the music, i must use the 'music' app and in this application, there are only three tracks displayed at any one time from my downloaded album.
I can 'download all' from the 'my purchases' section but that still doesn't help, it just keeps the last three tracks downloaded in the music app.
I have the 'icloud' enabled and wondered if it had anything to do with that.
i have successfully downloaded another full album totally into the music app, but this first album is causing me problems.

How can I transfer my apple ID acc from one Itouch to another ?

How can I transfer my apple ID acc from one Itouch to another ?

No, you cannot transfer apps from one account to another iTunes account. Apps are DRM protected and forever tied to the account used to originally obtain them.

Itunes crash when connecting Itouch

Bought a new Itouch. Have latest Itunes installed (9.0.3.15) and have used my HP Compaq 8710w laptop for over a year with Ipod nano with no problems. Launch Itunes with no problems, connect new Itouch and get error message and Itunes shuts down. Itunes never shows new Itouch. itunes still works with old Ipod nano. Tried new itouch on three other computers with no problems. i have uninstalled itunes and reinstalled with no success. I have updated the Itouch with the latest firmware using a different computer, Version 3.1.3 (7E18), still no help on my HP Compaq 8710w computer. I have tried different cables with no success.
Help!

Welcome to the discussions,
Do you get an error code when windows shuts down?
Troubleshooting unexpected quits in windows: http://support.apple.com/kb/TS1421
Check also if Apple Mobile Device Service is installed and active: http://support.apple.com/kb/TS1538

Itunes 10.5 my itouch will not sync program stops working

upgraded to itunes 10.5 have itouch updated also, now willl not sync itunes stops working. Now no music on my itouch. Any help??? thanks

I have nearly the same problem too!
But in my case nothing is working, i can´t sync apps, music or anything else. everytime it says "device is not connected".
i also tried to delete my old backups, made new one. also re-installed itunes. tried to sync with wifi and without, tried to sync in parts and not the hole things, tried to sync manually and nothing is workin
need help, please.
os: windows xp prof. (sp3)
itunes 10.5.3.3
iphone 4s 64gb
and not jb.
thank you and regards, benjamin

How do i open an apple itunes acc without a card or use the same card as another acc

my daughter has used my account and last night downloaded games on to her ipod which also appeared on my iphone. also messages are appearing on my phone when she sends them from her ipod. I need to create a seperate itunes acc for her without a card as she doesn't have one. please can you help

I just checked and they have already sucked up all my online storage. Ahhh techy teens! I think I will just leave it at that and back my own stuff up on my computer. Less confusing
Thanks for all the help! I am definitely more educated now and I'm off to check that cc bill too.

I want to put my itunes music on an itouch that my daughter handed down to me, but there is no sync option

I can't figure out how to get my music from itunes on to an itouch that I recently inherited from my daughter. I also have an iphone and some of my music is on there. I have maxed out memory on my iphone so I'd like to load all of my music on to the itouch. However, when I try to sync, it says something about the music can only be on one library. I only have one itunes library. The itunes account is on one home computer. When I got the itouch, I plugged into computer and it led me through a whole software update and restore, asking for my apple id and password. So I assume it is not detecting my daughter's library at this point. I don't want to erase anything from my library, so am nervous about what I should do. Please help. Thanks.

Another weird thing related to above question....when I first plugged in the itouch, it asked if I wanted to update the software and I did. Then it went into restore. Then the itouch itself went to a grey screen and asked me questions such as did I want to back up to icloud, use find my itouch, etc. plus it wanted my Apple sign in. I did all that. Once the itouch came on, I noticed that my daughter's music and photos were gone. So that was all good. But then at some point later when I was trying to figure out how to sync, I noticed another notice from Apple on my computer asking if I wanted to update. I assumed that was for my computer not the itouch this time. I did that. Then the itouch was back to the grey tones and the same sign in questions. Now my daughter's photos are back on it but not her music. When I click Sync, nothing happens as far as loading the music. Could this be that my music library is too big for the memory? Wouldn't it tell me that rather than just not do it? As you can see, I am very confused.

I share an itunes acc with 3 family members, how do i manage apps, contacts etc

Hi. Please help. We have 1 itunes account and 3 iphones and an ipod. 1 iphone is new and I need to transfer all contacts, apps, photos, messages etc to the new phone an restore the old one.
I want to ensure that everything I have on my iphone is backed up and transferred to my new one. I thought simply plugging it in and syncing was enough, but when I look on the apps on iphone it asks if I want to sync to Outlook, Google Contacts, Windows Address Book or Yahoo address book. I don't know which one to choose, I just thought it all backed up to itunes.
Obviously I'm not very up on all this so any advice would be great.
Also if you have any advice on how to manage multiple devices on 1 itunes acc, ie, keeping apps, contacts etc separate, I'd appreciate your help.
Thanks

Transfer Info to new iPhone:
http://support.apple.com/kb/HT2109
Multiple devices, one computer:
http://support.apple.com/kb/HT1495

My partner and I each have an iTouch and one iMac. Our iTunes only recognizes my iTouch - how do we use two iTouches on one iMac?

My partner and I each have an iTouch and one iMac. iTunes only recognizes my iTouch. How can we use one iTunes with two iTouches.
thanks

iTunes can manage any number of iDevices separately. Be sure each has a different name. You can only connect one at a time. Please get the IPod Touch user guide.

Can't download music - seems to be an iTunes Match problem

I have iTunes Match activated, which is working fine on my iPad and iPhone. However I cannot download purchased music onto the iMac.
In my household there is a shared iMac and each user has a different login & password. Only I know my login password. I have been using iTunes successfully on it for years, and have been using iTunes successfully for about 6 months now. Auto-download has been disabled for several months now because I don't want everything downloaded automatically. All has been fine until about a fortnight ago when the iMac stopped downloading newly purchased music whenever I clicked the little iCloud icon. This is for music that I have successfully purchased and downloaded on my iPhone whilst at work, and now want to listen to at home. Whenever I click the iCloud icon to download the new song I get an error message telling me that the computer is already associated with an Apple ID, and I have to wait 54 days etc to sign in with a new Apple ID. However I'm certain no other Apple ID has been used with my account - when I go to the Store menu it is showing my current and correct Apple ID.
The most telling proof that my Apple ID is correct on both iMac and iPhone (and iPad as well) is that when I plug the iPhone into the iMac, the new music syncs across EXACTLY as it should - and it can then be played without problems. Both the phone and the computer are correctly logged in to the same Apple ID, which is the same Apple ID that I use for iTunes Match. Also when I click Store -> Update iTunes Match there appears to be no Apple ID conflict.
Obviously this is an iTunes Match problem which I cannot resolve, can someone please provide assistance / advice.
(iPhone 4 with iOS 6, iMac mid 2010 with Mountain Lion 10.8.2, single Apple ID for iTunes Store, iTunes Match and iCloud).

you have to convert your videos...
google videoera ipod converter

Changing itunes account on used itouch

My wife got an iphone. She gave me her itouch. We have different laptops and different itunes accounts. I can NOT synch my itunes because the device still only recognizes her laptop and itunes account. The itouch will not show up in my itunes navigation pane and therefore will not synch. HELP????

- An iPod can only sync to one computer/iTunes library.
- To get iTunes to se the iPod start here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
- If you want to sync the iPod to yur computer you will have to restore the iPod via iTunes on your computer. However, you can manage music among different computers by:
Using iPhone, iPad, or iPod with multiple computers
- To cnage the logged-in account go to Settings>Store and sign out of existing account and sign into the one you want.. However, this will not allow syncing to another computer.

Need Help...Do I have The mother of all itunes software problems???

I am in desperate need of help. I have fried three new ipod touches in two days. I Purchased a new 32GB 2d Gen ipod touch on Mon. 11/24. Worked okay till Friday 11/28. When I tried to sync with new additions, a warning came up “the ipod could not be updated, an unknown error occurred (9)” That was followed by a windows vista windows warning “USB device not recognized”
When I disconnected the touch I found that it could not be started. Tried a forced restore pressing the sleep switch and the home button together. That did not work.
Brought the touch to my apple store genius bar on Saturday and they too couldn’t get it to work. They switched out the ipod with a new one. Brought the new one home connected it and it received the new ipod touch software download okay. But when it tried to sync the same problem repeated…the two pop up warnings as before and a second dead ipod!
I then synced my ipod classic with no problems, so it appears the itunes software is okay. I’ve scheduled another appointment with the local apple store genius bar again.
When I took the new fried touch back to the Apple genius bar, it was switched out again. It was activated (by the initial step ipod touch software download on their computer.
I brought my laptop with me so we could test the syncing. The syncing proceeded initially for several minutes, and then the dreaded pop up warnings appeared
“the ipod could not be updated, an unknown error occurred (9)” That was followed by a windows vista warning “USB device not recognized”
The new replacement ipod touch was also fried.
The tech gave me yet another new ipod touch. He had never encountered such a problem and advised me delete and reinstall itunes and call the APL CARE 800 support number and go over the problem with one of their techs who have a broad range of experience in dealing with possible PC related issues.
As my other ipod has no problem syncing from the same laptop (Dell Inspiron 1520 using Vista) I am wondering if the problem might be a corrupted Itunes software problem that affects only the touch and not the ipod classics.
Has anyone heard of a bad itunes software related problem? I googled this and could find no info. Thanks for your help!

If you click View, Show Sidebar you will see the other libraries under Shared in the left hand column. Click on the Library you want and you can expand it to select Music, Movies etc. Select whatever items you want and click import if you want to move them to your Library.
You will have to have all computers authorised with the relevant Apple ID's
Store > Authorise this computer...
This is separate from the Home Sharing username and password and is to allow playing of DRM Movies, TV shows etc from the other computer.
If both Computers use the same apple id this step is not required.

ITunes Encountering Problems When Importing CDs

Since I allowed an iTunes update about a month ago (?), I've been having problems importing certain (apparently random) CDs. I import a lot of books on CD, and many times "iTunes encounters a problem and has to shut down." Not always. For example, the book I'm trying to import this afternoon worked fine on the first disc, but not at all on the second. I got the shutdown message after only a few seconds. I always join the tracks before importing.
Earlier today, I was having trouble with a number of discs, but it would occur when the import was much further along. I thought I'd figured out a workaround -- instead of joining all the tracks on the CD, I joined them into two sets, each half the size of the full CD. Then imported them one at a time. Worked like a charm for about 5 discs. Then I started importing a new book, thought I'd get brave and try to import a whole CD. Worked like a charm on CD #1. Then I got to #2, and not only did it only work for a few seconds before shutting down iTunes when they were all joined together, when I tried my workaround, that didn't work either.
I'm running iTunes 6.0.1.3, with CD Driver 2.0.4.3 and CD Driver DLL 2.0.3.2.
I ran CD diagnostics on the disc I'm currently having trouble with. Here are the results:
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Dell Inc. Dell DXP051
iTunes 6.0.1.3
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
LowerFilters: PxHelp20 (2.0.0.0), drvmcdb (1.0.0.1), sscdbhk5 (1.0.0.1),
UpperFilters: GEARAspiWDM (2.0.4.3),
Video Driver: RADEON X300 SE 128MB HyperMemory\RADEON X300 SE 128MB HyperMemory
IDE\DiskARRAY1.0.00_U, Bus Type ATA, Bus Address [0,0]
USBSTOR\DiskApple__iPod___________1.62, Bus Type USB
USBSTOR\DiskGenericSTORAGE_DEVICE_9317, Bus Type USB
USBSTOR\DiskGenericSTORAGE_DEVICE_9317, Bus Type USB
USBSTOR\DiskGenericSTORAGE_DEVICE_9317, Bus Type USB
USBSTOR\DiskGenericSTORAGE_DEVICE_9317, Bus Type USB
USBSTOR\DiskHP_____PSC_2350_______1.00, Bus Type USB
IDE\CdRomHL-DT-STCD-RW_GCE-8487B________________F109___, Bus Type ATA, Bus Address [0,0]
IDE\CdRomPHILIPSDVD+-RW_DVD8701_________________5D24___, Bus Type ATA, Bus Address [1,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is administrator.
E: HL-DT-ST CD-RW GCE-8487B, Rev F109
Drive is empty.
F: PHILIPS DVD+-RW DVD8701, Rev 5D24
Audio CD in drive.
Found 15 songs on CD, playing time 75:07 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 05:36:43
Track 3, start time 10:01:71
Track 4, start time 14:56:47
Track 5, start time 19:51:28
Track 6, start time 24:55:64
Track 7, start time 30:00:58
Track 8, start time 35:09:59
Track 9, start time 39:59:28
Track 10, start time 45:29:17
Track 11, start time 50:01:68
Track 12, start time 55:10:44
Track 13, start time 59:51:18
Track 14, start time 64:40:65
Track 15, start time 69:36:24
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 12 16 24 32 40 48.
The drive CDRW speeds are: 12.
The drive DVDR speeds are: 12.
The drive DVDRW speeds are: 12.
And oh, by the way, I have the same problem whether I use the computer's CD drive or the DVD drive. Can anyone see any reason why this would happen? And what I can do to fix it?
Judi P
Dell XPS 400 Windows XP Pro 2.73 GHz processor, 1024 RAM
Dell XPS 400 Windows XP Pro 2.73 GHz processor, 1024 RAM
Dell XPS 400 Windows XP Pro 2.73 GHz processor, 1024 RAM

Well, thanks for all the help, folks.
After playing around with every permutation I could think of under preferences\advanced\importing, in desparation (because the problem kept getting worse - to the point that I couldn't import any joined tracks at all) I allowed a version update to 6.0.4.2.
No more problem.

Im having major problems syncing my iphone 4 to itunes, this problem started after upgrading to ios 5. I have upgraded my itunes, turned sync by wifi on and off but still nothing. Everytime I try to sync my iphone it just says sync cancelled. Please help!

Im having major problems syncing my iphone 4 to itunes, this problem started after upgrading to ios 5. I have upgraded my itunes, turned sync by wifi on and off but still nothing. Everytime I try to sync my iphone it just says sync cancelled. Please help.....

I'm having the same problem ! Each time the sync starts it suddenly stops and says finished syncing

A solution for iTunes install problems

I upgraded to the latest ver of iTunes and immediately had ALL the problems posted all over the 'net.
The following is what worked for me.
BACKUP!!! Set a Restore Point. Back up your REGISTRY. It is critical that you back it up beforehand and use caution while cleaning it. Please do this in case everything goes T. U.
Remove all references to iTunes, iPod and Quick Time. There are literally thousands and you must get rid of all of them.
Find, download, install a copy of jv16 Power Tools.
Then:
1. BACKUP! Set Restore Point! Back up your Registry! Did I mention backing up?
1a. Be very careful cleaning out the Registry. Take your time. Go slowly. Make sure that what you delete is only iTunes-related. Check twice before deleting. Take. Your. Time.
1b. The Registry is your PCs mind; do not scramble it. You will be sad.
2. Using jv16s Software Manager, uninstall iTunes, iPod and Quick Time.
3. Using jv16s Registry Finder, one at a time, search for and delete ALL references to iPod, iTunes, Quick Time and Apple Computer (BE CAREFUL; it will give you references to various 'applets" and "appletalk"; do NOT delete those. Only Apple Computer stuff.)
4. Using Microsofts Search function, search for all remaining references to iTunes, iPod, Apple Computer (leave applets alone) and most importantly-Quick Time.
5. When you are certain that everything that says Apple Computer, Apple, iPod, iTunes and Quick Time exists no more on your PC, Reboot.
6. Go to www.old-software.com and download an old copy of iTunes. The one that finally worked for me was iTunes v 6.0.5
7. Install an old version of iTunes. DO NOT USE THE LATEST VERSION OF iTUNES! Thats what caused the problems in the first place.
8. Reboot.
Even though you previously "uninstalled" iTunes, probably using the Add Remove Programs application in Control Panel, there remains behind thousands of pieces, parts and references to iTunes and Quick Time, in the Registry, TEMP files, Documents and Settings (Application Data and Local Settings), in Windows/system32 and a hundred other places. You gotta get rid of it all.
Quick Time seems to be the main culprit, but in the end I had to get rid of all traces of all of the Apple applications before I could install again and get it to work.
It took me 3 days to figure out this procedure but once I did, it took only an hour to do it.
I've seen a couple other procedures recently posted here that look good. If you are uncomfortable with going into the Registry, try one of those others first.
And fer cryin' out loud, Apple. Yank the latest version of iTunes off your site. I did a Google search for "iTunes installation problems" and came up with 700,000 hits. Do ya think you might have a problem?
Windows XP Try testing your upgrades before releasing them!

Im trying your method right now, when im finished ill let you know how it worked out. I agree with your comment on apple needing to pull the latest version and get a version that actually works.

ITunes acc problem on itouch

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