ITunes Account Access 12.0.1

Hello,
On my mac, I updated to Yosemite. I could successfully log in to my Apple ID the initial time and then when I click on my profile and select any of the options under my account like "Wish list" or "Redeem" it makes me put in my password again. When I enter my password it doesn't tell me if I have an incorrect password or email but just puts an endless loop of putting in my password. I've already logged out of and logged into iTunes atleast 10 times now and closed and open the application. I've even changed my password twice just to make sure it's not the password.
Is this a problem for anyone else?
I've successfully logged into iTunes but can't access my purchased songs and account info through iTunes but I can access my account through everything else with my apple ID.
Cheers,
Slightly Anger Customer
Edit: I also rebooted my Mac.

Bump - Still can't access my account. Restarted my computer again and accessed my Apple ID through different applications. (iCloud, DLing apps, bought music, ect.) Can do those things fine but not access account information through iTunes.

Similar Messages

  • ITunes Account Access

    I canceled an email address tied to an iTunes account.  In security questions, I entered my birthday and it's rejecting my submission.  Is there anything else I can do to get access to the account?  Answer another security question?  Thank you!

    Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37
    Apple ID: Contacting Apple for help with Apple ID account security - http://support.apple.com/kb/HT5699

  • TS1424 When i try to download or update my apps. Message pop out "there is an billing problem on your previous purchased". I tried to change my visa acct no. Still unable to access. Tried to create new itune account & access but they still showed old itun

    When tried to download or update it showed"there is a problem in billing from previous purchased" changed to new payment account still unable to access. Created new itune account still cant access, keep showing old account detailed. & asked for verification. Pls assist. Thank you.

    Also when I apply the safety copy it only imports the app the phones have had in common, so none of the apps that only the iPhone 4 had doesn't come in, only the ones I and the iPhone 4 has had in common. So you say the only way I can use the Apple ID to download on the old iPhone 4 is if I delete the apps that are in the phone and then download them again? How will that change the ID to download/update from. Won't it still have mine to update/download from?

  • How can a parent restrict a child's access to a PARENT'S PRE-EXSISTING iTunes account via iCloud's Family Sharing Program?

    How can a parent restrict a child's access to a PARENT'S PRE-EXSISTING iTunes account via iCloud's Family Sharing Program?  To explain further... I have a young son who is on my iCloud family sharing program... I am excited to be able to share SOME of my music in my iTunes library, but there are some songs and music videos that are not age appropriate for him and currently there is no way to restrict him from viewing and downloading anything off of my iTunes library.  Yes, I suppose I can delete the songs he shouldn't have access to, but I don't think I should have to do that... I paid for them and still like them and listen to them while I work out or am without my kids.  Is there a way for me to personally select which songs/videos I would like to "hide" from my children in an effort to shield them from inappropriate content?

    Hello ggg39,
    Welcome to the Apple Support Communities!
    I understand that you have some content in your iTunes library that you would like to restrict access for the child set up on Family Sharing with you. To do this, you can set restrictions on the child’s device as described in the attached article. 
    Family Sharing - Apple Support
    Now kids under 13 can have their own Apple IDs. As a parent or legal guardian, the family organizer can create an Apple ID for a child and add the child to the family group automatically. Ask to Buy is turned on by default, and the organizer can also limit the content kids have access to on their devices through Restrictions on an iOS device or parental controls in OS X and iTunes.
    For more information on restrictions and how to set them up, please reference the next attached article. 
    About Restrictions (parental controls) on iPhone, iPad, and iPod touch - Apple Support
    Have a great day,
    Joe

  • I just got a new Iphone 4. My husband already has an iphone 4 and an Ipod touch, with itunes set up on 2 different computers. How can I access the songs on either of his itunes accounts?

    How do I get access to Itunes if my husband has already downloaded itunes on our 2 computers and his iphone 4 is the device for one computer and the ipod touch is the device for the second? I have already set up my own itunes account, but it doesn't recognize my phone on either of the computers. Do I need to down load a second itunes software on the computer just for my new device. That would seem ridiculous considering we are married and share all of the music together. Please help

    There is no "adding" a device.  Simply plug the iDevice into the computer.  iTunes should automatically detect the device when it is connected.
    iTunes can sync/manage as many iDevices as you want... there is no 1 device limit.

  • I have an iTunes account where I have downloaded Digital movies & I am able to see the list on the desktop of the original downloads. When I log on another device with my login I do not see my list to access them. Why can't I access from another device

    I have an iTunes account where I have downloaded Digital movies & I am able to see the list on the desktop of the original downloads. When I log on another device with my login I do not see my list to access them. Why can't I access from another device

    Hey GingCarv,
    Great question. You'll want to download the movies from your purchase history. The following article explains how to do so:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    http://support.apple.com/kb/HT2519
    Note: At this time, movies are not available for automatic downloads.
    Thanks,
    Matt M.

  • My old laptop crashed, and took my iTunes account with it.  I got a new laptop, and want to sync my iTouch to my new iTunes account.  It gives me an error message stating that I can't sync to multiple iTunes accounts, but I can't access my old one!  Help!

    My old laptop crashed, and took my iTunes account with it.  I got a new laptop, and want to sync my iTouch to iTunes.  It gives me an error message stating that I can't sync to multiple iTunes accounts, but I can't access my old one! 
    How can I get my new iTunes account to allow me to Sync my iTouch?  The only option it gives me is to "transfer purchases" from my iTouch to iTunes, but that is only about 25% of my iTunes library-most of it is CDs I have uploaded.  How can I Sync without losing all my music from my iTouch???
    Also, I have lectures and photos, etc. on my iTouch that I don't want to lose.
    I've tried a few of the iPod copy programs-the free ones and the ones you have to pay for, but I can't find one that will work for ALL my content on an iTouch.
    Right now, I can't get anything from my iTouch to iTunes, and I can't update my iTouch with my new iTunes purchases, so I'm stuck!  Help!

    Also-I tried to use my backup hard drive, but I wasn't able to drag/transfer/send/move any of my muic files onto my iTouch when the iTouch was connected to my computer.  I can't figure out why it won't let me do that. 
    The only thing I can see when I open my iTouch on my computer is my file with photos.  I can't see videos, music, or anything else.  What's going on?

  • I am trying to sync 2 different itune accounts into one. The first one is so old I no longer have access to the email. When I just sync'd I only got 6 songs. How can I get the songs on my Ipod on this deskop?

    I am trying to sync my ipod info from my laptop to my desktop. When I did the transfer only 6 songs came through. How can I sync all my accounts. One email address is so old I no longer have access to it. Help???

    It appears that something happened to yur computer/iTunes files.  It happens sometimes.  To recovery:
    - Import the old music into the current iTunes library
    - Make sure all the apps are also in the library
    - If in the USA and therplaces where iCloud has benn released you can redownload most iTunes puchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    - You can always redownload apps at no additional cost as long as you are singned into the same iTunes account the originally purchased them.
    - After all the suff in in the iTunes library, make a backup of the iPod by connecting the iPod to the computer and right clicking on the iPOd under Devices in iTunes. 
    - Restore the iPod from backup and restore as necessary.

  • Hi there I lost my password for my original iTunes account I can't recover it because the email address it is registered under is not longer valid How can I access my old account?

    Hi there.
    I did a factory restore and then restored it with iCloud back-up. I have been using lots of Apple products and i have used three different email adresses. Almost all apps restored perfectly but everytime i try to play a song in the Music app, i asks me for a Apple-ID i had no idea i have used.
    Hence:
    I lost my password for my original iTunes account
    I can't recover it because the email address it is registered under is not longer valid
    How can I access my old account?
    Can't find a place to change the email address to my new one without the password which I no longer remember.
    There is no way to just erase Apple-ID's on my device either.
    What to do? Should i ju give up and start from scratch and delete 2 years of stuf?
    Cheers!

    If you can remember the answers to the security questions when you set up that account - I think that you can reset the password without needing email authentication. You can try it here. Read it and see if it's possible. But if you can't remember the answers to the questions it will not work.
    http://support.apple.com/kb/ht1911

  • HT201304 It would be tremendously helpful to be able to access, set restrictions, and make changes from the parents device to all devices under the same iTunes account, so that I could make changes to my kids devices without physical access.

    Please help!
    It would be tremendously helpful to be able to access, set restrictions, and make changes from the parents device, to all devices under the same iTunes account, so that I could make changes to my kids devices without physical access.
    I understand that I can set up a different Apple ID for the kids devices, or take physical control of the device and make the changes myself. However, my teenage son is technically savvy enough to have a job in Silicon Valley, as are most young people these days. However, in order to access his devices the current way, I first have to bypass the four digit pass code. This starts a fight of why I need in the device and continues to escalate. The argument that I am the parent will gain access but the fight is simply exhausting, and quite frankly shouldn't have to happen at all. He is not yet an adult, he did not pay for his iPad or iPhone and I, as a parent, should have not only have the right to change options at will, and from anywhere, but look at history or current activity when I feel like it.
    I currently have the settings where app and in-app purchases require my password to be put in, and he must come to me to type it in, but I need more control and would like, and should be able to access any of our six devices and make individual changes simply by logging in to my account, with my password.
    If I can see all my devices on the "Lost My iPhone" app, this technology should be easy to make happen.
    C'mon parents! I have a pretty good kid, given all things that they can get into, but I am not stupid. For everything I see has been done, there is much more I haven't seen. I want my children to be kept safe and be able to know what they are looking at or listening to. We parents are the only ones who know our beliefs and what our kids can handle and when.
    Thanks for any support or information that I may be missing in order to fulfill my request.

    There are mobile device management solutions that can do this, including in Apple's OS X Server system, but most parents generally find that setting this up is more work than it's worth. If you're interested, though, there are a couple that at least purport to be free (I don't know if there are any hidden "gotchas"):
    http://www.unwireddevicelink.com/features/
    https://meraki.cisco.com/products/systems-manager
    and Apple's system:
    http://www.apple.com/osx/server/features/#profile-manager
    I don't think any, however, allow you to see current activity or browser history. iOS doesn't expose those to access from MDM solutions, to the best of my knowledge.
    Regards.

  • I live in Italy and opened my itunes account with an Italian credit card. I want to access only English itunes and Apple said I need to open separate accounts. Any suggestions?

    I live in Italy but am Australian and opened my itunes account with my Italian credit card and address, but that does not let me access itunes in any English country which is what I had wanted. Apple tell me I need to open separate accounts, complete with address and tel. Yesterday they told me I could do that with an itunes prepaid card but on the Aust itunes store the card was considered invalid (obviously because it is in Euro) Any suggestions? I am sure I am not the only person living in another country who needs access to itunes in their mother tongue......how backward is Apple!

    To be able to download content from another country's store you need a valid billing address in that country, and be in that country when buying from it.
    Apple can only sell content where the content provider's grant them licenses to do so, so if the music etc that you want to buy isn't available in the Italian store then it's because the provider's aren't letting Apple sell it there. Do you have access to other music purchase download sites which have the content that you want ?

  • HT204088 The directions you provided above doesnt even work!  when I selected "Click to open your account", there is an ERROR message and takes me to no where!  when I try to access my itunes account, it says I have no history?

    The directions you provided above doesnt even work!  when I selected "Click to open your account", there is an ERROR message and takes me to no where!  when I try to access my itunes account, it says I have no history?

    You are not able to view purchase history on your iOS device.  You may only re-download previous purchases from the iOS device.
    To review your iTunes Store account's purchase history, follow the steps in this article from a computer only:
    Seeing your iTunes Store purchase history and order numbers
    http://support.apple.com/kb/HT2727

  • I uploaded music to my MacBook and I went to open my iTunes account on another computer and could not access them. How do I do that?

    I uploaded music to my MacBook and I went to open my iTunes account on another computer and could not access them. How do I do that?

    Welcome to the Apple Community.
    The following article(s) may help you.
    Understanding Home Sharing
    Setting Up Home Sharing On A Computer

  • ITunes accounts can be accessed under one User but not a second User.

    Hi
    I'm having problems setting up iTunes on a new PC I've recently purchased. On my old PC - (Vista), myself (David) and my wife (Chris) had different Windows Users accounts, both with separate iTunes accounts which we could access with no problems.
    On my new Pc (Windows 7) I have downloaded iTunes and can access my iTunes account with my ID and password when the PC is logged in as 'David' as the User, as can my wife BUT when the PC the PC is logged in as my wife as the  User 'Chris' neither of us can access our iTunes account with our relative ID and passwords. We get the message.. "The iTunes Store is temporarily unavailable. Please try again later.".
    I have seen this sentence on Google and on various forums including this one but cannot find a solution which fits my problem which is our iTunes accounts can be accessed when the PC is logged in under one User but not a second User.
    Has anyone have ideas to attempt to resolve this issue?
    Thank you

    Hi DavidG56,
    If you are having issues connecting to the iTunes Store from one of the user accounts, you may find the following article helpful:
    Apple Support: Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Regards,
    - Brenden

  • I cannot get to or use my home pc for a while and am staying with a friend for the foreseeable and am using their pc to write this. How do I access my itunes account on their pc. Thanks Karen

    I cannot get to or use my home pc for some time and am staying at a firends and using their pc to write this. I need to access my itunes account and music on their pc. How do I do this. Thanks

    An easy route would be to use the iTunes Match service such that all your Songs are available anywhere over the internet via iCloud.  Once complete you can create an account on your friends PC, download iTunes and sign-in to the iTunes Store with your Apple Id, start iTunes Match and it will provide access to all your Songs.
    Not quite so good, is simply to follow the steps on your friends PC as above, however, instead of iTunes Match simply access the 'purchased' songs area from the iTunes Store home page that will give you access to all your purchases without iTunes Match.
    IMPORTANT:  Apple only like to see a single Apple Id associated with one device - so if your friend already has an active Apple Id account on the PC, it would be wise to use an alternate machine.  Apple has a 90 day lock out associated with switching Apple Ids on a common device.

Maybe you are looking for