Itunes account being hacked

i have an itunes account with you. On the 18 Jan £21.05 and Jan 22 £19.09 was taken from my bank account but goods were brought on the 16 and 20 Jan the bank has informed me.Please advise me on how i can retrive my money. The bank is aware of my situation and has passed it on to the forge team.

Last year my son gave me a $25 iTunes card for Christmas. Before I used it someone hacked it and used the whole amount. I contacted support, (not here this is a forum). When you get the statement by e-mail there is a place to report a problem. Apple did refunded all the money that was taken. Do as the other posted suggested change your password. Sure does tick you off though.

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TS1368 My iTunes account was hacked and charges were made from some other computer. Now my computer isn't being recognized and I need to enter security answers I never provided answers for and cannot access my account to make a purchase. I need help!

My iTunes account was hacked and fraudulant charges were made. Now when I try to go into my account from my personal computer, it states that "this is the first time using this computer, please enter answers for security questions," I never answered any security questions and cannot change or edit that because it tells me I'm entering the wrong info. How do I get a live person to help me through this so I can return to making purchases on my own account?

Does anyone have any suggestions?

My iTunes account was hacked. How do I get my account reactivated?

My iTunes account was hacked. There was an app on my phone that I did not purchase. It made 'in app' approved purchases on my account to the tune of $100 that I did not authorize. I have contacted PayPal who put a stop on payments. I have tried contacting the iTunes store several times over the past 3 days, and there has been no response. My iTunes account has now been disabled. How can I get help with this if nobody is responding to my emails? Is there a phone number to contact?

Apple ID: "This Apple ID has been disabled for security reasons" alert appears
Frequently Asked Questions About Apple ID
iTunes Store: What to do if your account has been compromised
There is no phone number.

I logged in to my device in my laptop and I discovered that another device is also connected to my apple ID. When I find my I Phone, I can also view the other device location. Is my account being hacked or hijacked?

I logged in to my device in my laptop and I discovered that another device is also connected to my apple ID. When I find MY I PHONE, I can also view the other device exact location. Is my account being hacked or hijacked? Please help...

I guess you're talking about iCloud? Yes if you can see two devices it would appear that someone else can get into your account. Best change your password.

My Itunes account was hacked and my Apple ID was disabled. I followed the instructions from APPLE to backup and restore from Itunes but that did not work. Any suggestions?? Thanks!!

My Itunes account was hacked and my Apple ID was disabled. I followed the instructions from APPLE to backup and restore from Itunes but that did not work. Any suggestions?? Thanks!!

Are you saying that you contacted Apple support and they instructed you to backup and restore your iPad? Or do you mean that you picked up this information from an online support article? If you spoke to an Apple rep or received these instructions via email, contact them again for further help.
I fail to see how restoring your iPad would enable yoyr Apple ID.

Itunes account was hacked...EVERYTHING was changed!?

My itunes account was hacked a few months ago and I'm just now noticing it. I rarely used this account, but yesterday I decided to log back in because I had some unused itunes credit. So, when I tried to login it said that I was giving the wrong information. So, I was confused and so I tried to reset my account password by email. The only thing was that I wasn't receiving an email (because the hacker CHANGED EVERYTHING). So, then I tried the other option by authenticating...so I put in my birthdate....and that was changed too...So...I called apple support because I thought they could help me out. So, I gave them my original apple id and they told me that it wasn't on file, like it never existed. So, I told them that they were WRONG! So, they checked again and said that there was no record of me ever making my apple id. So, I mentioned to them that I was hacked and asked them is there anyway they could use the "hacker's" apple id so that I can reclaim my account (which has money and etc on it). They said that they couldn't not give out personal information.....So basically they're telling me that they can't give me information on my own account! I also have emails proving that this was my account at one point and time and that my infomation was changed by someone in a different country. I had to make another apple id and it *****! I want my old one back and it isn't fair that this HACKER gets to get awaiy with it! Is there anything I can do...like call apple headquarters or something?

Contact itunes support.

My itunes account was hacked 17 $ stolen what do i do?

my itunes account was hacked and 17$ were stolen what do i do?

There seems to be a big push in the last week for hacking accounts. I got an email saying that an app was downloaded from an unknown device using my AppleID. I immediately changed my password and saved my balance from anything happening. But the app is still up on the iTunes store, even with a ton of feedback from people saying it was downloaded and their accounts hacked (losing their entire balance). The only way that I can gather someone hacked my AppleID is from my iPhone as I rarely access it from my computer which is locked up tight and behind a personal pfSense firewall along with AV detection on each PC. Phones are very vulnerable nowadays, which is why I am guessing this is the method of attack.

My Itunes account was hacked and 300$ stolen and I cannot get itunes to respond. Any advice?

My Itunes account was hacked and 300$ stolen and I cannot get itunes to respond. Any advice?

The money was stolen off of gift cards stored on my itunes account, and I did close the card on the account. I have changed my infortiona security wide but kept the rest of the changes they made to my account as proof. It has indeed been 48 hours since I conta cted them, and still no response. Also on this forum others have reported the same thing happening. Very sad I cannot even call Itunes about this. Thanks for your response.

ITUNES ARE BEING HACKED

I CANNOT ACCESS TO THE ITUNES STORE, it doesn´t even let me see what albums are available. I don´t know whats going on it tells me to check my network connection but I am using this computer to post messages here on the apple support but it doesn´t get in to the itunes pages.
Thanks for the no help people

iTunes hacked ? Just do not see how those things are related. There must be just dozens of fora filled with this issue.
http://discussions.apple.com/message.jspa?messageID=4520817#4520817
for example.
You're not alone but most probably your iTunes is not being hacked.
Just out of curiosity, what release of iTunes are you all using ? I'm seeing that most of people having this problem have the 7.1.1 installed (I do).
Ciao

TS4006 stolen ipod touch, itunes account being used

My sons ipod touch has been stolen and the itune account he was using has been hacked into. We can not reset the password etc as the account has been blocked and he can't remember the answers to the security question! What do we do???

Hi I'll try and take quicktime off and see if that does anything. Someone had the same question and he siad the Mobile Device was missing and that resolved the problem? Don't know what this means though - can you point me in the correct direction?

So this is my question. In January 2012 my iTunes account was hacked. How can I find out who did this to me?

How to find out who hacked my iPhone and iTunes account ?

You really do not.
Most likely the hackers are in Russia or China and are part of a large criminal group.
You were not specifically targeted, just a random victim.
Let it go.

My itunes account was hacked, someone put up a fake credit card. submitted a request to apple and they have thus far ignored me. is this common?

trying to get some attention from Apple...I called apple and posted a support ticket and after a week don't have any response...don't feel safe that someone can get into my itunes account...is this a problem for anyone else? and has apple responded regarding a hacked account?

I agree, whenever i had any issues with Amazon, their support responded right away. From everything that i've been reading on the various threads related to a hacked account, i notice 2 things...first is that they ignore you until you can "scream" loud enough and get their attention and second is if you get their attention, you are guilty until you can prove your innocence with Apple.
too bad since apple makes great products but their service starting to fall off.

Accounts being hacked and credit taken, new page a...

As the other page http://community.skype.com/t5/Security-Privacy-Trust-and/Incorrect-charge-of-100-Euros/td-p/867774 is now locked (wonder why) I have continued on here.
My account was hacked and all my credit used to call people all over the world. When that credit ran out they took €35 on the auto recharge that they activated ( I had it turned off)
I only found out I was being attacked when my PC sounded to say I had new messages and I saw they were from paypal for a skype recharge which I had not done.
I changed my passwords on paypal and skype right away and put in a charge dispute with paypal. I contacted Skype expecting to be told that it was under control and that I would be refunded, However instead I was told it was no problem there end and that it was my fault for letting the hackers guess or be given my password. They then fobbed me off and told me that paypal would refund the recharge but my credit I had before would not be refunded.
After looking on here I found that lots of others were also being hacked and fobbed of the same so I went back on the live chat and demanded my money back.
this morning I received this message and a refund of my lost credit.
Hello,
My name is Silja and I am contacting you in regards to your previous conversation in Chat Support, session 970704 and the problem you have with your "unauthorizedentry" account.
Please be so kind and accept my apologies for the issues you are having with your Skype account.
I have gone through the chat session you had before and I can see that you have been advised to change your password and follow the instructions on how to make sure that your PC is secure.
Regarding the fraudulent purchases made from your Skype account, I can see that you have already asked your PayPal office to reverse the fraudulent purchase made during this incident. This means that once your PayPal office has finished their process, you will get all the funds back you lost during this incident.
Also, I do understand how frustrating this incident must have been and there for I would like to offer you with a €15.00 Skype Credit voucher as a compensation of the lost time.
Again, I am very sorry for this issue and should you need further assistance, please do not hesitate to contact us again.
Have a nice day!
Best regards,
Silja
Skype Customer Service Specialist
It is very sad that I had to go demanding anything from them as they should have refunded me no questions.

reids5 wrote:
Hello I also have just realised I have had my skype account hacked, in the last two weeks, firstly i was talking to the maldives and then my credit in literally in 2 seconds went from $13.oo skype dollars to zero and I was cut off, on the 27th December I was charged twice on my account where only one credit showed up on my skype account of $16.00 dollars while, the other 16.00 skype dollars never appeared, on top of that I was just talking to day and had 13.00 in my account and then it just literally vanished in the middle of business deal while on the phone to the maldives.
Now its back to zero, where otherwise I have been talking to diefferent parts of the world, I'm not happy and need someone from skype to sort this mess out seems like you guys are being hacked from someone on the inside.
How do i get my credit back and how do i get my money back for credit i havent recieved, if i get my bank onot this you will get you butts kicked.
I think you may need to contact customer service regarding your concern. Just click the link below to see the instructions on how you can get in touch with the Support team ;
http://community.skype.com/t5/The-Skype-Lounge/How-to-Contact-Skype-Customer-Service/td-p/2056783
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
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ITunes account got hacked

I just downloaded OS4 the other day on my iPhone, and after that saw this Game Center app on my home screen. After playing WoW for years you'd think I would remember about keyloggers, duh. But I read that Game Center was supported by Apple so I didn't think 2x about putting in my Apple ID and password. 2 days later I have almost $75 in charges on my iTunes account for movies and game apps. I changed my user name and PW already but still the inconvenience this has caused is infuriating. Here's hoping Apple would credit my account.

oops wrong forum thread

Itunes Account being limited?

I keep receiving emails saying that my apple account has been limited. It thens prompts me to a screen to fill out all my info including cc. I filled it out once but keep receiving it. I am able to still use my itunes account. Any body know about this?Itue

julinkakat wrote:
I keep receiving emails saying that my apple account has been limited. It thens prompts me to a screen to fill out all my info including cc. I filled it out once but keep receiving it. I am able to still use my itunes account. Any body know about this?Itue
Yes.
You have kindly given all your info including your credit card to someone so they can rip you off.
You need to immediately contact your credit card company and tell them you have been scammed and need to cancel your card and get a new card.
You need to immediately change your AppleID password and security questions.

Itunes account being hacked

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