ITunes account disabled even after password change?

My wifes itunes account is showing disabled when she tries to buy. She emailed customer support and they told her to reset her PW...she did that and she is STILL getting that message even after resetting her password? We are going insane...any suggestions?

I should add she tried changing paypal to credit card and then back to paypal (including doing a new billing agreement with paypal)...still won't work.

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    My account is saying its disabled even after I've reset my password

    Hi Cjonesmale,
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    Apple ID: "This Apple ID has been disabled for security reasons" alert appears
    http://support.apple.com/kb/TS2446
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  • My apple id is still disabled even though i changed my password. I have tried all suggestion and still disabled. any advice?

    I'm using macbook pro 15" 2009 OS 10.9
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    my apple id is still disabled even though i changed my password. I have tried all suggestion and still disabled. any advice?
    If your Apple ID has been disabled for security reasons, you have to contact Apple Support. Only the Account Security Team can activate it again. See this webpage on how to contact Apple Support in your country: There are either telephone numbers given or an email form:
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  • HT1918 ID disabled even after resetting password. How can I download Apps?

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    I keep getting your applie Id has been disabled even after signing out and back in, what do I do?

    If changing your password does not work, then contact itunes support.

  • I had my Itunes account disabled due to fraud, if i create a new itunes account how can i switch purchases and apps to the new ID?

    i had my Itunes account disabled due to fraud, if i create a new itunes account how can i switch purchases and apps to the new ID?

    Hi ...
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  • HT2204 why does my phone continue to tell me my id is disabled, even after I reset it

    why does my phone continue to tell me my id is disabled, even after I reset it

    Try This...
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    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
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    Hi maxfrom02,
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  • I live in Mexico but when I went to USA I opened an account there. I still have 0.04 usd on my iTunes account and i can't change the region until I use those 0.04 usd, how i can do it

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