Itunes account hacked... Don´t know what to do.
Hello. Can anyone help me. It seems someone hacked my Itunes account. I just received a bill for 79,95 Euro from clic and buy. I even have no Iphone since 1 year and did not use ITunes anymore. I looked for a Phone number to tell them to block everything, but I did not find it. When I try to enter support form, they want my serial number, but I selled my IPhone one year ago. Please help, what can I do? I am from Germany.... Thank you all....
You can try contacting iTunes Support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If the purchases were made on an iPad, iPhone or iPod Touch then to try and stop it happening again you might (depending upon the iOS version on it) have a Settings > General > Restrictions > Require Password setting which you can set to Immediately (the default is a 15 minute period during which it doesn't need re-entering). You can also turn off in-app purchases via the Restrictions screen
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Hi, I'm having trouble with my Ipad 2. I was recently playing a game and my ipad just shut off on me. Then when I turned it back on it was stuck on the Apple Logo and it won't go to the home screen at all. I plugged it in my itunes but I don't know what to do from there. I left it charged hoping the apple logo would dissappear but it didn't and now for some reason the battery is always dead. I really need help. Does anybody have any suggestions? Please.
Did you try rebooting the iPad? You will need to have some battery power for this.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This may be helpful
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For no known reason, my Ipad 2 crashed. I turned it on one day and it acts like it's new. It says "setup new ipad" or restore using icloud or itunes. I don't know which to do because I don't want to lose what I had on my ipad and I don't know if I had icloud setup or not.
You don't have any choice. You will have to set the iPad up all over again now. Take a guess and pick one or the other and hope. You will be able to download most of your paid content again for free.
Read this for more information.
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I set up my iPad 2 on my cousins MacPc, I dont have a computer or iTunes. Can I download my own apps and songs now or do i need to do eveything from his iTunes? Do I need my own iTunes account to get apps? Help I dont really know what or how to do it.
Install iTunes on your Acer and you can back up the iPhone. Or back it up to iCloud. If you do not back it up you can get it unlocked, but you will lose all of your content.
You can get iTunes from http://www.apple.com/itunes.
Even after unlocking I'm not sure it will work on Straight Talk, because last time I checked ST used Verizon as its carrier, and an AT&T iPhone 4 is not compatible with Verizon's network. You can probably use it on Net 10 or T-Mobile once it is unlocked. -
my computer had a virus and got scrubbed. So now my iTunes songs are on my iPhone4 but I can't get them all back on my iTunes account. Anybody know what I should do? I see 124 songs on my itunes account and 1123 on my iphone. Really would hate to lose them
Here are the options that you have to transfer music. http://support.apple.com/kb/ht4527 I wish you luck!
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PLEASE HELP ME!!!!!!!!!!!!
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
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You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
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Extreme help needed for iTunes! I don't know what's happening.
My itunes cuts off at the top, right below the play button, i can't see what song is playing! And i can't arrange the name, time, artist, genre, etc. I really want o arrange my music on my iPod Touch ALPHABETICALLY! I can't because i can't see the name, time, artist, genre, album, plays & rating tabs! I'm in a hurry! Please help.
Woops, i mean; I really want TO arrange my music... etc.
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Hello, I have a Samsung PC and want to install iTunes safely. How do I do that?
There is a Windows version of iTunes, which I'll ask the moderators move this thread to discuss the question.
You can download iTunes for Windows 8 from http://support.apple.com/kb/dl1615 which hopefully is the version you need. If you have a 32 bit version of Windows, you may also find this article helpful:
http://support.apple.com/kb/ts3212 -
I hope someone can help with this. Thanks
BTW, I am using an iMac
JJThanks Roger
I just figured out that submitting through https://buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/publishPodcast (found through the podcasts section in iTunes) works where https://phobos.apple.com/WebObjects/MZFinance.woa/wa/publishPodcast (found at the "Submitting a Podcast" link at http://www.apple.com/itunes/podcasts/specs.html#submitting) does not. I had my custom built system hard linked to the other URL and it failed every time after providing the URL to the feed in iTunes and submitting my Apple ID. -
My Apple TV is not working. It is blinking fast and askes to be plugged into iTunes. How do I solve this? Anyone able to help?
You need to grab a micro USB cable and restore via iTunes
http://support.apple.com/kb/ht4367 -
some issues to purchase in pirates in love it says contact itunes support ;(
To Contact iTunes Support...
Use this Link > Apple Support iTunes Store Contact -
My little sister kept typing in the wrong pass code for my ipod touch and now its disabled, and says connect to itunes but i can't unless i'm on my ipod. so please comment helpful solutions!!!!
http://support.apple.com/kb/ht1212
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
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I'm unable to download Maverick. I'm told to sign under the account I used to purchase it. I am signed in under my Apple ID. I'm signed in with iTunes. I don't know what else to do. Has anyone else had this problem?
Thanks for trying, but I've done that. It matters not, I keep getting the same message about signing in with same account used to purchase it. I've had the same account since I bought the iMac. So, I'm stymied.
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I'm trying to set up my purchase account, but it keeps asking me about an iTunes code I have to feel in but I don't know what is that code and where do I get it?
THe iTunes gift code is an optional field, you don't have to fill it in - gift cards are an alternative method of paying for iTunes content, but as they are not available inall countries (and they are country-specific, they can only be used in the country in which they were issued), you may not be able to fill it in anyway. If they are available in your country then you might be able to buy cards from Apple, supermarkets, electrical stores etc
If you have a credit card then you can use that as your payment method instead. Otherwise there are instrutions on this page for how to create a new account without giving a credit card number (it won't with existing, or partially created, accounts) : http://support.apple.com/kb/HT2534 -
i just reset my computer and my itunes account is not allowing me to do anything unless i answer my security questions. the problem is i never supplied them with the answers they are asking.i don't know what to do!!!
https://expresslane.apple.com/Issues.action
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I am trying to sync my iphone with a new itunes library. The iphone is askin for an 'exchange' password. I don't know what this is or where to find it.
Sounds like you do have an Exchange account setup on your phone. Have a Gmail or Hotmail account? They can both be setup as Exchange accounts. Have a work email account?
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