ITunes account has been locked

I forgot my security questions and now I can't purchase anything, can anyone help me to unlock it without paying?
Thanks

Hello, Startroy1.
Thank you for visiting Apple Support Communities.
I would need clarification on the issue to provide a better answer. However, this could be a permission issue with your iTunes Library folder. Here is an article that will help you troubleshoot this issue.
iTunes: Missing folder or incorrect permissions may prevent authorization
http://support.apple.com/kb/ts1277
If the Apple ID for your iTunes account is disabled or locked, see the article below.
If your Apple ID has been locked
http://support.apple.com/en-us/HT204106
Cheers,
Jason H.

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When registering for a new iTunes account you have to fill in an existing email account.
The problem is that my account has been suspended by Microsoft and I have no way to recover it,
which mean if I want to do something with my account, I cannot.
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Have you looked here:
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Please help. "You cannot sign in because your account has been locked apple"

Hi,
Today i've tried to login to App Store but i've got this notice message : "You cannot sign in because your account has been locked apple".
please help.
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Try contacting iTunes Support (these are user-to-user forums) and see if they can tell you why it's locked and if they can/will unlock it : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

I can't login because my account has been locked

Good morning! I used my account more than 3 years.And i have lots of apps and musics on my account I'm of your company I have iPhone iPad and iPod. And today, i can't sign in to my account. When i sign in to my account, I have message: "you can not login because your account has been locked" Why i can't connect my account? I have just back to my home durning the vacation. And my friend used my computer.My apple ID:**************@gmail.com
please help me as soon as you can thank you so much

For info we are fellow users here on these forums, you're not talking to iTunes Support nor Apple.
You might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
You might then need to log out of your account on your iOS device by tapping on your id in Settings > iTunes & App Store (Settings > Store on iOS 5 and below) and then log back in so as to 'refresh' the account on them.
If that doesn't fix it then contact iTunes Support and see if they can/will unlock it : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

ITunes ID has been locked?

I just got an email stating that my iTunes ID has been locked and that I need to confirm my account information within 48 hours. It asks me for all the usual information that would be very helpful in getting my identity stolen. Is this a bogus email? It does not tell me why it has been locked. The email is address that sent it is:
[email protected]
I don't want to enter in all of this information and I have no idea why my account would even be locked.

We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple
If it's been locked, not disabled, then try contacting iTunes Support and see if they can/will unlock it : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

I can't remember my security answers and my account has been locked, what do I do?

I can't remember my security answers and my account has been locked, what do I do?

Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
Go to: Apple Express Lane;
Under Product Categories choose iTunes;
Then choose iTunes Store;
Then choose Account Management;
Press Continue;
Now choose iTunes Store Security and answer the bullet questions, then click Continue;
Sign in with your Apple ID and press Continue;
Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
Click Send.
You should get a response within 24 hours by email.

My account has been locked and i reset my account, the problem is the payment methods need a mastercard and in the past i only choose the none for payment

I'm about to buy an item in the apps store but I forgot my secret question, so i tried and tried to remember my secret question but it ended up that my account has been locked. I reset my account - new email has been used. I log-in in the apps store but there is no option that i can use no credit card. I have 25$ apple wallet and i want to use it. What will I do?

Oh gosh, I saw the same issue. Because i was messing around with something earlier. I don't know why Apple took off the option of "none" as a payment since not everyone puts in a credit card and people use iTunes gift cards. I think they just made that changed recently. Anyways, Ive just found out about this new issue also, so i don't know what you could do... maybe call apple support?

My usual iCloud account has been locked out. I tried the email link - didn't receive an email. So I created a new Apple ID with another email but now I can't access my other Apple ID Mail, etc..

My usual Apple ID/iCloud account has been locked out. I tried the email link - didn't receive an email. So I created a new Apple ID with another email but now I can't access my other Apple ID Mail, etc.. How do I get the Apple ID I want to use working again? Help.

Hi JkeeneSoldano,
Thank you for visiting Apple Support Communities.
To regain access to your Apple ID, try to reset your password using one of these methods:
Answer your security questions. Use these steps if you know the answers to your security questions.
Use email authentication. We'll send you an email that you can use to change your password.
Use two-step verification. If you set up two-step verification, you can use it to change your password. You just need your recovery key and a trusted device.
From:
If you forgot your Apple ID password - Apple Support
If you need to use the email verification method but don't receive the reset email, see this link for more help:
If you didn't receive your verification or reset email - Apple Support
Best Regards,
Jeremy

HT201303 Hi my iTunes account has been hacked by someone in Canada, they downloaded a game called "Game of War fire age" the game is free but the in app purchases are up to £69.99 each time for gold I am very concerned about the security of ITunes at this

My iTunes account has been hacked via Canada according to an email from apple some one in china tried a few weeks ago but failed.
I changed my password a couple time now but it seems that someone has hacked it and downloaded a free game called "game of war fire age" as I said its a free game but the in app purchases can be up to £69.99 per purchase of gold?
This is a worrying thought that my account has been compromised and I am unsure of what to do about it.
I would like to open a new account but would I be able to transfer all my purchases over to a new account any advice is welcome many thanks for your time.

i recieved the same email with the same game and it also stated the purchase was from canada i have revieved a few other as well and am concerned i have changed my password a few times now but i still revcieve emails and am very worried. i recieved the email near the date this question had been put up
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Received email sayingYour itunes account has been frozen because we are unable to validate your account information. how do i know if its from apple or a scam. my itune is working fine

i have recieved an email saying it is an email from apple saying
his is an automatic message sent by our security system to let you know that you have 48 hours to confirm your account information.
Your itunes account has been frozen because we are unable to validate your account information.
Once you have updated your account records, we will try again to validate your information and your account suspension will be lifted. This will help protect your account in the future. This process does not take more than 3 minutes. To proceed to confirm your account details please click on the link below and follow the instructions.
Click Here To Validate Your Account.
We apologise for any inconvenience caused.
my account is not frozen and i do not know if this is a genuine email. anyone else experienced this
thanks

It's a phishing attempt to get your account id and password, the 'validate' link on that page isn't an Apple website (there are similar phishing attempts regularly posted on here) - you could forward the email to Apple : [email protected]

My itunes account has been block due to i forgot the answer of my security question

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Do you have a rescue email set up? Then reset your security questions at iForgot:
http://iforgot.apple.com
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http://support.apple.com/kb/HE57
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