Itunes account id not found by store

Any ideas as to how I can get my account restored
Recieved welcome letter and then cannot access account

I found this and I just did what it said and it worked!
Re-installed the "Apple Mobile Device USB Driver". 
Plug in iPhone 5C, move the mouse to the upper right corner and select search. Type in Device Manager and select it.
I had to expand Portable devices to see Apple. (Yours may show or you may have to expand each tab till you see it)
Right-click the Apple iPhone, Apple iPad, or Apple iPod entry in Device Manager and choose Update Driver from the shortcut menu. 
Click "Browse my computer for driver software."
Click "Let me pick from a list of device drivers on my computer."    
Click the Have Disk button. (If the Have Disk option is not present, choose a device category such as Mobile Phone or Storage Device if listed, and click next. The Have Disk button should then appear.)    
In the "Install from Disk" dialog, click the Browse button.
Use this window to navigate to the following folder:  C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers.
Double-click the "usbaapl" file. (This file will be called "usbaapl64" if you have a 64-bit version of Windows. If you don't see "usbaapl64" here, or if there is no Drivers folder, look in C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\Drivers. instead).    
Click OK in the "Install from Disk" dialog.   
Click Next and finish the driver-installation steps. Open iTunes to verify that the device is recognized properly. (my iTunes was laready opened and my phone automaticaly connected to it!) this worked to sync my iphone 5. not i4 or i3 phones(now ipods) In Device Manager I also noticed I had 3 apple drivers under Portable devices.  I deleted two of them. I updated the remaining driver, now I can sync my i5, i4 and i3.  You may have to View hidden devices.  Open device manager view-show hidden devices portable devices apple iphone "highlight" right click, update device if you have multiple apple iphone under portable devices, delete all but one.

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    <Personal Information Edited by Host>

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    <Personal Information Edited by Host>
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