Itunes account locked out.
I reported a purchase of an app that I did not make. Then they locked me out of my Itunes and I don't know how to get back in. PLEASE HELP ME............
I hope help me
Apple have an account, but it is locked
I have a balance where I want to restore the account
Please note that I do not know the cause of closing the account
Similar Messages
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ICloud/iTunes Account Locking out Active Directory Account [?]
The facts:
I have been having this problem for the past four+ months.
My work email address is my iTunes account name
My work AD account gets logged out most evenings, sometimes within an hour of leaving work, sometimes late at night
I know when my account is logged out because my iPhone will ask for my Exchange password, or I cannot get into Outlook Web Access
When my iTunes/iCloud account password is the same as my Active Directory password this does not happen. When this was the case earlier this year I went 90 days without a lockout. The day after my password expired and I changed my password - locked out again
Exchange recognizes two mobile devices, my iPad2 and my iPhone 4, as mobile ActiveSync clients
I have reset both of these devices, updated to the latest iOS and reinstalled and reconfigured my apps
This occurs even when neither of these devices has an active ActiveSync account set up to use my work Exchange server
The keyrings (Mac) and Credential Managers (PC) of all my home machines have been sanitized
Mail (Mac) and Outlook are not configured on my home machines, and they are not affiliated with the work domain in any way
From these facts it seems to me that the issue is:
There exists a machine attempting to reach my Exchange account using a password I have used in the past
If it is a computer that I have possession of, it must be an iDevice, because this behavior has still occurred when all others have been powered off
If it is an iDevice under my control then it is something in iCloud/iTunes, because it does not depend on having the Exchange account configured on either iDevice and those are the only applications with knowledge of my work email address
So,
If it is my iCloud/iTunes account then WHY in the name of all that is sacred is it hitting my work Exchange server and locking out my account?
I can think of no other -possible- devices or online services that have both that password, and knowledge of that email address. I remotely wiped an old phone that might have had the email account configured.
Help?I would very much like to hear from someone at Apple regarding this as I'm having a very similar if not the exact same issue.
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My iTunes Account locked me out
My iTunes account locked me out and I Can't download music without answering security questions. I forgot the answers. Help
Reset Security Questions
http://support.apple.com/kb/HT5312
If you can't solve problem, call Apple to help reset your Security Question.
http://support.apple.com/kb/HT5699 -
How do i get my music off my ipod touch and on to my new itune account with out losing my music
how do i get my music off my ipod touch and on to my new itune account with out losing my music
Transfer the iTunes folder from your old computer to your new computer. It's in your My Music >> iTunes folder. You'll probably need an external hard drive to do this. Make sure you upgrade the old and the new computers to the latest iTunes before transferring your music to the new machines.
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how do I add higher value "money" to my itunes account with out buying an iTunes gift card instead of buying 1 song at a time?
I know you can link your credit card to your Ipad, go to the app strore and go to the bottom and tap apple Id and sighn in then go to payment information and you can set up a credit card. Hope this helps
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Account lock out error message
when the user account is locked out the ldap gives the standard 49 error, for both invalid password and even if the account is locked out. Is there a way to specifically configure it to give account lock out message instead of just the error 49.
Hi,
what you're asking should not be possible in terms of 'plain' LDAP Protocol; RFC 4511 (LDAP Protocol Definition), in [Appendix A.2|http://tools.ietf.org/html/rfc4511#appendix-A.2] describes the result codes that the server can return. According to that document (that is the current reference) 'err=49' means that the provided credentials are not valid. The standard LDAP protocol doesn't allow you to provide the additional information of 'why' the credentials are not valid using a different error code.
HTH,
marco -
In terms of account lock outs due to security reasons, when is time to delete the account and create a new one?
iCloud accounts and Apple IDs can't be deleted.
(79882) -
ODM User account locking out daily
Hello,
I have a user in my ODM that has his account locked out almost daily. I have the server set to disable after 5 invalid attempts. I can't seem to find in the logs where the attempts are coming from. He has even been away from his laptop for the entire day only to find his account locked. Is there anywhere in the logs I can find out more information about where they are originating?
Thanks,
JLThanks,
It does initially look like his iPhone might be the culprit. We have his settings set perfectly and I am getting DIGEST-MD5 authentication succeeded in the ApplePasswordServer.Server log. I noticed before it failed, it was listing DIGEST-MD5 authentication failed, SASL error -13 (password incorrect). It seems I was relying too much on SA's log viewer so I went to the server and used console which shed more light on the issue.
I will let this ride for a day or two before closing out and awarding points.
Thanks
JL -
Dear Experts,
In our SCOM 2007 R2 environment SQL 2012 DB Engine [Login failed: Account locked out] alerts not received but we are receiving the following alerts fr the DB instance.
1. Database Backup Failed To Complete
2. Login failed: Password expired
3. Log Backup Failed to Complete
4. Login failed: Password cannot be used at this time
5. Login failed: Password must be changed
6. IS Package Failed.
Why we are not receiving the "Login failed: Account locked out" ? Customers are asking the notification email alert for this Rule even I have checked the override settings everything is enabled by default same as above rules.
What can be the issue here ?
Thanks,
Saravana
Saravana RajaHi,
Could you please check the Windows security log for (MSSQLSERVER) event ID 18486? The rule should rely on this event.
Regards,
Yan Li
Please remember to mark the replies as answers if they help and unmark them if they provide no help. -
Incredibly weird issue, Win 7 account locked out
Hi folks,
Ill dive straight in with this one as Ive been working on it since 9am today, with little progress.
I have USER A who's account locks out without them even being logged into their machine. The user changed their password yesterday as per company policy and since then it keeps locking out after 3-5 minutes.
Platform - WIN 7
Pro 64 Bit
Server - Win Server 2008 R2 Standard
I have done the following -
Cleared credential manager - NO DIFFERENCE
Reset IE
and cleared personal details during reset - NO DIFFERENCE
Tested by logging
onto another machine - NO JOY
Recreated their login profile - NO
DIFFERENCE
Checked for logged on terminal services accounts - NONE LOGGED IN
Connected devices ie. iPad, iPhone, Android - NONE
I have checked
on our DC's and have found the following -
- System
- Provider
[ Name] Microsoft-Windows-Security-Auditing
[ Guid]
{54849625-5478-4994-A5BA-3E3B0328C30D}
EventID 4776
Version 0
Level 0
Task 14336
Opcode 0
Keywords
0x8010000000000000
- TimeCreated
[ SystemTime]
2014-01-14T12:43:53.301501000Z
EventRecordID 2042599718
Correlation
- Execution
[ ProcessID] 516
[ ThreadID]
29720
Channel Security
Computer XXXXXXDC02.XXXXXXXXXXXXXX.co.uk
Security
- EventData
PackageName
MICROSOFT_AUTHENTICATION_PACKAGE_V1_0
TargetUserName USER A
Workstation
XXXXXXXX
Status 0xc0000234
I do not think this is an issue with the users machine. The reason I say this is because for one the issue follows the user when they logon to another machine. The second thing is, I took the machine completely off the network, as in disconnected it. Reset
the users account on the DC and just waited on the DC for 5 minutes. I double clicked into the users account again and under the account tab it was locked out again. What on earth could be causing this?
Jeet SEvent ID 4776 Status 0xc0000234 tells us there was a failed attempt because the account was already locked.
- Have you searched the logs for what computer is doing the lockout?
- Is there a possibility that the user is still logged on a different workstation and has it locked?
Maybe this can help:
Get the user's distinguishedname:
$DN = (get-aduser <username> ).distinguishedname
The check the Object Metadata for that account to find out exactly what time and DC the account was locked out on:
repadmin /showobjmeta <yourDC> "$DN"
Look through the results and find the property for "LockoutTime" (That'll tell you where to look)
Chris Ream
If you find my post to be helpful ( or the answer ), Please mark this post appropriately. Thank you! -
Mac user account locked out in Microsoft Active Directory
Hi,
I have some users who get their user account locked out several times a day.
It seems to be an issue with the keychain.
Our users need to change their password every 90 days domain GPO applied on every users.
Do you know how to fix this issue?
I have notice that most of the time this happens when the Mac wakes up from sleep mode while still connected to the network and when the users try to re login.
Thank you.Hi Nicky
I had a very similar problem a while back. It turned out that I had another device trying to retrieve mail from the corporate account. in my case it was an iPod that was just sitting on charge for weeks at a time but was accessing the Exchange server with the wrong password, after having changed it due to the same password policy you use. Of course after a set number of tries, the AD locked the account.
I always remember to change my iPhone password now
Jerry -
Account locked out from RD server when no session is open?
Windows 2008R2 DCs, two in one site, one in another
Windows 2008 functional level
I've had two instances in the past week where users, several hours after changing their passwords, had their accounts locked out. I used LockoutStatus to track down the DC where the event 4740/lockout happened, and then read the calling workstation
from there. In both cases, the user didn't have any active or idle session on the remote desktop server where the lock was being generated. I checked further with Process Explorer and I couldn't even find any processes running in their user context.
I would unlock the account, and in under a minute, there would be six bad password attempts (our GP setting) and the account would be locked out. I could repeat this process indefinitely.
In both instances, when I rebooted the RD VM, the issue went away and didn't return. In one case that was somewhat disruptive as it was an application server. In the second case it was a domain controller and had no user impact.
I've seen this before when a user has an orphaned RD session idle for months, or with badly behaved applications, but this seeming dissociation from any active user process is really odd.
LockoutStatus always shows the lastPasswordSet timestamp in sync, replication occurs within fifteen minutes, and repadmin shows me both the expected topology and no errors.
I'm at a total loss. What more can I check for?Hi,
Do you have any updates?
Other than Remote Desktop sessions, please also check these things below:
Programs, services, schedule tasks, scripts, which could also store user credentials.
More information for you:
Troubleshooting Account Lockout
http://technet.microsoft.com/en-us/library/cc773155(v=WS.10).aspx
Best Regards,
Amy -
Account locked out events are not getting in active directory security event logs
Account locked out events are not getting in active directory security event logs for some users. I can see that the user is locked and when i tried to find out the event in sec log at DC but couldnt able to find. It is only happening for some users.
not for the all users.In addition.
Check the ADDS Audit.
Active Directory Services Audit - Document references
Regards~Biswajit
Disclaimer: This posting is provided & with no warranties or guarantees and confers no rights.
MCP 2003,MCSA 2003, MCSA:M 2003, CCNA, MCTS, Enterprise Admin
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MacBook Pro Causing Account Lock-Out in Active Directory
Dear fellow forumers,
I'm having a MacBook Pro, running on Leopard. I'm running WinXP Pro on VM Fusion.I'm connecting my MacBook to a Local LAN enviroment in my company, but it is not bind to any AD.
But concurrently when i run WindowsXP Pro on VM Fusion, i actually join domain in the XP Pro.
If anyone can advise, what may be causing the frequent account lock-out whenever i run WindowXP on VM Fusion?I'm having the same issue under Parallels. I connect to my corporate network using Cisco VPN. I have Entourage configured and Outlook configured in my VM. Cisco VPN is configured for both the Mac OS and for Windows XP within Parallels. I never run both simultaneously. If I connect to VPN within MacOS X, I can have both Entourage and Outlook open and the same time. I seem to notice more frequent lockouts when I do this. I have also tried running Entourage via OWS. This removes the need to use VPN on the Mac. However, I still get lockouts...just not as frequently. Any help greatly appreciated.
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I appear to be locked out of my account and the iPod touch is directing me to the US store even though I'm in the UK. The other night I was browsing the US store on my Mac but changed back to UK when I finished. It seems the preference must have changed. Any idea why I can't get back in on the Touch? It is telling me I need to configure my account but is correctly set on the Mac and there are no options on the iPod
De-authorise and re-authorise your iTunes account, on the PC/MAC version of iTunes. Then make sure you are signed in on the right store, before attemting to re-access the Wifi Music Store.
I've had this happen to me once. It's not fatal, don't worry ...
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