ITunes after system restore

I'm having a problem getting iTunes to run on my machine.... what lead up to this problems is as follows
1. Installed iTunes.... worked great
2. had a system crash as a result of a windows update that did not install correctly.
3. ran system restore to a previous date (before iTunes was installed)
4. Reinstalled iTunes.... (now when ever i try and run iTunes the program imediatly crashes)
I have tried to uninstall and re-install iTunes on several occations...
Hope someone out there can help me
Thanks
~D

Follow the directions here for "Completely Remove iTunes and QuickTime":
http://docs.info.apple.com/article.html?artnum=93976
Then reinstall iTunes

Similar Messages

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    Hi There,
    I recently used system restore to fix some problems with my computer. After that, everything runs well except itunes. Whenever I double click on itunes, it prompts error box "itunes encountered a problem and needs to close, we are sorry for any inconveniences" and gives me options of sending the problem to Microsoft or not. I am using Real player now but it is way worse than itunes. Please help me. Thank you so much
    Have a great day.
    Ibm Thinkpad T42    

    hi melissa!
    Hey- Im having the same problem with itunes. After I did a system restore, I get the same error over and over again
    hmmmmm. if you system restore over a fresh itunes install (or QuickTime install), you can strip out installation registry entries for itunes. (people typically get the "some of the required files are missing" message after doing that though.)
    (MS) Frequently Asked Questions Regarding System Restore in Windows XP
    let's try scraping your existing itunes and quicktime out of there, and reinstalling.
    first, download and install the Windows Installer CleanUp utility. (we will be using it later on.)
    next, use the complete uninstallation instructions in the following document to remove your existing itunes and QT:
    Trouble installing iPod, iTunes, or QuickTime software in Windows
    if you run into trouble on one of the uninstalls, use Installer CleanUp to remove the installation configuration information for the program that is giving you grief, and then use the complete uninstallation instructions as a guide to a manual removal of leftover program files and folders.
    even if you don't run into trouble, run Windows CleanUp after you've completed the uninstalls, to check to see if there's any leftover itunes or QT installation configuration information on the PC. (if you find any, remove it.)
    reboot the PC. download and save a fresh copy of the itunes installer to your hard drive. (we'll run the install from there rather than online.) switch off antivirus and antispyware applications prior to the install.
    iTunes 6.0.4.2 Installer
    if that install goes through okay, does your itunes launch properly again?
    love, b

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  • After system restore ,we are not able to activate the windows,while login to systems getting an error 0x800700B7

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    how to recover hp pre-installed games and office after system restore for HP Mini 210-4127se?

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    **Click on “Kudos” Star if you think this reply helped** Or Mark it as "Solved" if issue got fixed.

  • ITunes dead after System Restore

    I can no longer launch iTunes, and this has nothing to do with spyware.
    Sequence of Events:
    1) Last Thursday, I purchased a new track from itms (Iggy Pop - Candy - it's good, check it out).
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    3) Thursday evening I shut the computer down for the evening. I didn't use the system again until Sunday evening. When I powered the machine up, Windows booted to a black screen. Safe mode worked properly, but 'normal'-mode would not light the display (this is a laptop). Not knowing what was wrong yet, I tried using System Restore to return the system to a slightly earlier state. The most recent checkpoint was just before installing the iTunes update, so that's where I restored to.
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    6) I then re-installed iTunes 6.0.1.3. Each time I try to launch iTunes, I see the standard MS "Do you want to send the error info to Microsoft?" message box, and iTunes won't start.
    To try and repair the problem, I've tried uninstalling iTunes and Quicktime repeatedly. I've tried System Restore, and then a reinstall, several times. I've been a Computer Tech since '94, and routinely remove spyware problems from people's computers in a professional capacity. I am certain my iTunes problem is not malware-related. However, just to cover all bases I went ahead and followed the Apple doc referenced repeatedly in these forums involving MSCONFIG to ensure my iTunes problem wasn't related to some startup issue. I've taken the iTunes folder, with the library.itl and .xml files, and moved it to the desktop prior to reinstalling iTunes. I've uninstalled, and then deleted the Program Files\iTunes and Program Files\iPod directories prior to reinstallation. I've disabled my antivirus during the install.
    No matter what I've tried, iTunes will no longer start.
    Anybody have any ideas what I can try next to revive iTunes on my PC. I very much don't want to lose my existing playlists, album art, and music files (especially the approx. $130 of purchased music), obviously.
    Thanks,
    Steve
    System:
    Inspiron 8500
    Windows XP Pro, SP2
    Grisoft AVG Free Edition antivirus.

    well done, NoahsMyBro!
    hmmmm. some thoughts (speculation warning) on what might have gone wrong with the QT. a system restore "over top" of a fresh itunes install will strip out some installation registry entries from both QT and itunes. (under those circumstances, itunes won't launch, spitting out a "some of the required files ..." error message.)
    under those circumstances, i usually recommend uninstall QT and itunes prior to the reinstall. (of course, you had other more pressing things to worry about at the time ...) i've been doing that because the QT component of the itunes installer bundle can be a little more delicate than the itunes component when it comes to installing "over top" of existing program files and folders. i think it's partly to do with the fact that it's the second install in the chained install (more can go wrong with it). so the QT may have been compromised on the reinstall, even though the itunes part of the install went through fine.
    you don't tend to get the same QT install problems on a standalone QT install (again, speculation, but it seems plausible) because it's not the second install in a chain.
    love, b

  • Itunes wont work after system restore

    Itunes will no longer startup or uninstall/reinstall after i recently did a system restore on my laptop i can get it running by opening a song, and it works fine then, but its an old version cos i cant update! looked everywhere for a solution and cant find one anywhere!
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    (c) the feature you are trying to use is on a network resource that is unavailable.
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    Download and install the Windows Installer CleanUp utility. Run the utility, find the iTunes entry in the list of programs that show up in CleanUp, and remove the iTunes entry.
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    Reboot the PC and try another iTunes install. Does it go through properly this time? If so, does iTunes launch properly again?

  • Itunes won't open after system restore!

    Recently I ran into some problems with my computer and did a system restore, ever since I did that itunes would not open and kept saying "itunes has encountered an error, application is shutting down" after I double clicked the icon on my desktop. This was also the case with Windows Media Player and every other application on my PC.
    I set my PC away to be re-formatted. It turns out there were 17 viruses on there, it's now working fine except I can't open itunes!!
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    Does anyone have any idea what's going on? I've spent £150 on sorting my computer out and this is the final straw! I'm tearing my hair out!!

    iFOUND the Solution!!!
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  • Itunes not working after system restore

    hey i searched this and found nothing helpful.
    i did a system restore before and now my itunes won't open. it shows a message that tells me it can't open. i've reinstalled and uninstalled and everything i can think of...
    how can i fix this and make itunes work again?

    If you have an HP, you need to goto Hp.com and download a patch for your model of PC, alot of there PCs have issues with iTUnes after using there software to do a restore. If you have another brand, check there site.
    You can also try uninstalling iTunes AND quicktime, disabling antivirus and downloading/installing the latest iTunes from apple.com

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