ITunes Airplay Icon Missing (iTunes 12, Windows 8.1)

Hi, all.
I'm new to the forum and did search for this topic, but most items I found were for 2013 and 2014.
I just updated to iTunes 12.1.1.4 and run Windows 8.1. I have an Apple TV in the media room, Apple Airport Express hooked up to a speaker in the living room, and an iHome iW1 speaker in the kitchen on my network.
On my iPad Air 2, I can see:
- Apple TV
- Airport Express
- iHome iW1
On my iPhone 6, I can see:
- Apple TV
- Airport Express
On my Windows machine, I can see:
- Nothing. There is no Airplay icon.
I'm willing to write off the iPhone issue. The iHome product has always been a bit buggy requiring way more restarts/resets than I thought was reasonable. But the Windows missing Airplay icon is maddening. It's the only way to broadcast music to more than one speaker in my pseudo-Sonos setup.
I've tried various fixes (restarts, modem restarts, IPv6/IPv4 switch on & off) with no luck. Anyone else experiencing this problem and/or have a suggested fix? Thanks!

Hey tomfrombothell,
I understand that you are experiencing some issues with your ability to AirPlay from iTunes on your PC. I do have some suggestions for you regarding this issue that can be found in the following article:
iTunes: Troubleshooting AirPlay and AirPlay Mirroring - Apple Support
https://support.apple.com/en-us/HT203822
Thanks for coming to the Apple Support Communities!
Regards,
Braden

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