ITunes album as a gift and cannot get it to download.
I received an ITunes album as a gift. I cannot get it to download. It states I don't have Itunes, even though it is open and running in the background. I have the latest version and have tried both with it open and closed.
Uninstall and download from here:
Download Photoshop Elements products | 13, 12, 11, 10
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Hi and Welcome to the Community!
Here is a KB with instructions:
KB03315 How to synchronize organizer data (calendar, task list, memo list, and contact list) using the BlackBerry Desktop Software
Unfortunately, from the level of detail in your post, it's useless to try and guess what is going on in your situation. Please try that KB and, if something does not work, be very very detailed in describing for us what is going on.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
I Have just ordered the photoshop element 13 but not able to to download and run it , keep saying I need administrative protocol to do this. Have no idea how to overcome this.
if you're trying to install it on a mac, you're being prompted for your mac's password.
otherwise, you can download using the below link:
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
I have an old itunes gift card and cannot get it to work.
I have an old itunes gift card and cannot get it to work.
Any suggestions? It's about 10 years old.
Thanks,
BuffalomarkMCan you provide more detail than just "doesn't work"? What happens when you attempt to redeem the card?
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i downloaded 3 songs to my pc and sync'd my ipod and the songs do not tranfer. is this related to not having the proper itunes version vs ios? I cannot get the songs to sync, but I can move other songs to different playlists and they sync fine...any ideas what's wrong?
Hi Dennis!
I have a couple of steps for you to try in order to get those songs transferred to your iPod touch. First, make sure all of your software is updated with the latest versions. If the songs were downloaded from iTunes, you will also want to delete the songs from your library and then download them again from the list of past purchases on your iTunes account. An article about doing that can be found here:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
If you try a sync after those two steps and are still seeing the issue, then I would like you to try syncing the iPod by setting it to manually manage. An article outlining more information on manually managing your iPod sync can be found here:
Managing content manually on iPhone, iPad, and iPod
http://support.apple.com/kb/ht1535
If you are still having issues after that, I have another article that can outline some other reasons why your songs may not transfer to your iPod, and it can be found here:
Some songs in iTunes won't copy to iPod
http://support.apple.com/kb/TS1420
Thanks for being a part of the Apple Support Communities!
Regards,
Braden -
I have purchased the ios 3.1 update for my 1st generation iPod Touch, but cannot get it to download. When I check the summary on iTunes, it says that I have the most up-to-date version of 2.1. I really need to update to 3.1 to download some games for my son. I have an iPad and do not want to purchase a new iPod if I can get some games on the current one.
Thanks in advance!So you are saying that you purchased it by:
Purchasing iOS 3.1 Software Update for iPod touch (1st generation)
Is iTunes signed into the same iTunes account that purchased it?
How long ago did you purchase it?
Did you purchase it on another computer?
Contact iTunes:
Apple - Support - iTunes - Contact Us -
please help - installed IOS7 and now I am having problems playing Words Free on my Iphone. It gives me a pop up telling me to connect to ITunes but will not connect. Cannot get out and have to continually shut down my phone and start over.
Hi, jeantwin.
Thank you for visiting Apple Support Communities.
The steps in the article below may help you resolve the issue with push notifications.
iPad and iPod touch: Unable to use YouTube or Push notifications
http://support.apple.com/kb/ts3305
If the issue persists, try signing out of your Apple ID and then sign back in.
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311
Cheers,
Jason H. -
Hi all, My Old Laptop that had my Itunes, has died a death and cannot be saved.
How can I save or access all my music and apps now?
Can I set up a new Itunes account?
Also I am getting an upgrade to Iphone 4 ,can I transfer all my music and apps on to it?roaminggnome wrote:
Why would you set up a new account?
Copy everything from your backup copy of your old computer to your new one.
Its wrong to assume that everyone has a backup copy.
are you PC or Mac? -
I downloaded Icloud somehow I changed my itunes account information and cannot get back to my original account that had a redeemed balance on it how can I get back to the original account?
Buy the songs that your friend put on the iPod that you liked. They had no right to give you the copyrighted music when they sold you the device.
tt2 -
I got an iTunes card as a gift and when I enter the code to redeem it I get a message that says "the code you entered has not been properly activated. Please contact iTunes..." Please advice.
what did itunes say when you contacted them?
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I have itunes 10.5.5 and iam trying to upgrade to 10.7, having installed ios6 on my phone wirelessly, my itunes is out of date and cannot sync to my phone. When I try and update, I get the message pathway cannot be found please choose another pathway to install? So it gives me 1 more option but same outcome.
Running Xp but cannot also uninstall Itunes, it simply wont let me. Please help me???When I try and update, I get the message pathway cannot be found please choose another pathway to install?
Which particular .msi file is the message going on to say cannot be found? (Several different .msi files might be mentioned in this context: itunes.msi, bonjour.msi, AppleSoftwareUpdate.msi, etc.) -
Unfortunately, I have tried signing into Itunes for the past hour and keep getting this message: 'We're sorry we cannot complete your request on the itunes store at the time. Please try again later.' I'm using a thinkpad laptop T430. Please help!
I have got the same problem. I am using windows 8.1, latest version of iTunes, Symantec NIS. My internet connection is working.
My apple Id and my password are correct since they work on my iPad and on my iPhone.
message is "ware sorry.we cannot complete your request on the itunes store at this time." And in smaller letters : "try again later". Which i did many times over several days. Just does not work.
any idea anybody ? -
Whilst updating itunes software to latest version I get runtime error R6034 and cannot get into itunes. Is there a fix for this problem?
Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99376) -
I recently purchased Foo Fighters Sonic Highways on iTunes. Where is the album artwork, liner notes and pictures? When purchasing/downloading entire album on iTunes, do you get this information with the purchase?
The album cover art should show on the album in the Music part of your library. For other pictures and/or notes, does the album description page in the store say that it's an iTunes LP (does it have an LP label against it in the store) ? If not then you will just get the tracks.
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