Itunes all of a sudden not recognizing ipod connection

just an hour before this happened i made an update to my ipod then this happend. i re-installed the ipod and itunes software, but nothing. this ipod is really aggrevating me b/c u expect less hassle from a $300 product.
please help!!

is your ipod functioning normally?
if itunes is not recognizing it, read the following:
http://docs.info.apple.com/article.html?artnum=61711

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