Itunes always accessing itunes store

Since updating last week, each time i do anything in itunes like selecting a song to play it starts playing the song but pops up with 'accessing itunes store' and you can't do anything else except cancel it but it takes awhile, its really frustrating because you can't do anything while its trying to access the store, any one have any suggestions i would be very very grateful

nevermind, got it - the apple menu bar, not the itunes menu bar. Wow, this thing has been making me insane for weeks. what a fluke that someone found a fix for this!!!
Love the forum - not a big fan of apple support. It's pretty sad that their users know more about their machines thean they do.
Incidentally, when I purchased my upgrade, the "expert" tried to tell me that I could go straight from tiger to the snow leopard upgrade. When I insisted that I was pretty sure I needed box set, he went to get his manager, who corrected him. Good grief.

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Windows 8.1..can not access Itunes store...always tells me "explorer has encountere an error and stopped working"

windows explorer stops working when i try to access Itunes store from PC..windows 8.1...itunes is updated to lates version for 64 bit

Hi, mikev_01.
Thank you for visiting Apple Support Communities.
Issues connecting to the iTunes Store can be due to multiple causes and not always a simple fix. I would recommend going through each of the steps in the attached articles below. Be sure to test the results after processing each step.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/ts4123
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/ts3297
Cheers,
Jason H.

TS1717 I can't access Itunes Store via my Itunes. When Itunes start, CPU always 100%, I've tried uninstall and reinstall Itunes but it seems to be useless. Please help !!!

I can't access Itunes Store via my Itunes. When Itunes start, CPU always 100%, I've tried uninstall and reinstall Itunes but it seems to be useless. Please help !!!

I can't access Itunes Store via my Itunes.
Is iTunes endlessly saying "Accessing iTunes Store"? Or is something a bit different going on?

ITunes always accessing the iTunes store

I just upgraded my iTunes to version 7. Now always the bar at the top of the window is always accessing the iTunes store. Why does it do that? I don't want to access the store.
Thanks for the help
Linda Reinfeld
IBM ThinkPad T43 Windows XP Pro

I have no more tricks up my sleeve other than maybe it is a firewall issue with your router.
You can tap or click on the heading below and read Apple's take on the issue. I really don't hold out much hope though that his kb article has any more to offer to you, but I am out of ideas now.
Can't connect to the iTunes Store
support.apple.com/kb/TS1368
Sep 21, 2012 – You may be completely unable to access the iTunes Store on your computer or iOS device. You might also see an alert message similar to one ...

Hi, I can't access my iTunes store even though I had updated to the latest version of the iOS. It always shows "the request could not be processed" when I tried to access the iTunes store. Pls help..

Hi, I can't access my iTunes store even though I had updated to the latest version of the iOS. It always shows "the request could not be processed" when I tried to access the iTunes store. This has been going on for the past 3 days already. Pls help..

Many thanks b Noir
This is a copy of ONEof the keys in the registry I changed as told by Apple support today. I also have changed others as instructed by GEAR software support to manually delete GEAR drivers (that I had installed but couldn't delete some of the others they mentioned from Windows system 32. Then some bright spark at work told me I need the Gear drivers so I downloaded the software and installed again.
Sorry, just this minute went to insert image and it is giving me a message saying this sort of content is not allowed?.
The most recent key I altered is in: HKey _local _machine. System\class - 4D36E965-E325-11CEBFC1-08002BE10318. Upper Filter data: Upper filter NTIDrvr SiRem GEARAspiWDN.
The GEARsoftware info about manually deleting GEAR drive is from:
http://www.gearsoftware.com/wiki/index.php?title=DRIVERS:_Windows_-_Updating%2C_ removing%2C_64_bit_versions%2C_etc
I hope you can help

Can not access itunes store..was always able to until a few days ago

I am using windows XP and since I downloaded the latest version of itunes I am not able to access the itunes store. I have tried to turn off the pop up blocker, add itunes to my exception list in my firewall and several other fixes listed on other sites...all to no avail. I even removed itunes completely from my computer and reinstalled it but nothing works. Any thoughts???

If you are still having these type of problems after trying the winsock reset and are running any kind of net monitoring software like Bsecure, Net Nanny, AVG Family Safety, Safe Eyes, Covenant Eyes, Norton Online Security etc... I would suggest that you try uninstalling said software and reinstalling iTunes 10.5 to see if that corrects the issue.
Refer to article TS4123. Follow the step to identify which software in your system is the culprit and uninstall it.
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
Last Modified: November 28, 2011
Article: TS4123
Symptoms
You may notice the following symptoms after installing iTunes 10.5 for Windows:
iTunes is slow to respond
Windows is slow to respond
iTunes stops responding when backing up or syncing with an iPhone, iPad, or iPod touch.
Some processes installed by iTunes are using up a lot of resources in the Windows Task Manager.
iTunes Store looks empty and white as shown below:
Products Affected
iTunes Store, iTunes 10 for Windows
Resolution
Look for modifications to Windows by:
Running MSINFO32 by choosing either Start > Run, or using the search box to search for
Once it is open, expand Components and then expand Network.
Click Protocol. The first value should look like this:
However, if you find a value that is more like this, it indicates that there's an LSP (Layered Service Provider) monitoring your computer:
"<LSP Info>" is variable and may specifically mention a software suite, or appear to be a meaningless acronym
Scroll through the list on the right and look for any LSPs that have been installed by third-party software. By default, the Windows OS will have 10 values:
MSAFD Tcpip [TCP/IP]
MSAFD Tcpip [UDP/IP]
RSVP UDP Service Provider
RSVP TCP Service Provider
MSAFD NetBIOS [\Device\NetBT_Tcpip...
The value above repeated 5 times with additional variables at the end
Note:811259.Once you've identified the third-party LSPs, determine which software placed them there. Here is a partial list of LSPs you might run into and the software that may have placed it there:
Product or Manufacturer
LSP Name
Bigfoot Networks
BfLLR over [MSAFD Tcpip [TCP/IPv6]]
ByteMobile, Inc.
BMI over [MSAFD Tcpip [TCP/IP]]
Covenant Eyes
Covenant Eyes Monitoring over [MSAFD Tcpip [TCP/IP]]
PC Tools / Spyware Doctor
PCTOOLS over [MSAFD Tcpip [TCP/IP]]
SafeEyes
Internet Content Filter over [MSAFD Tcpip [TCP/IP]]
SpeedBit Video Accelerator
SBLSP over [MSAFD Tcpip [TCP/IP]]
VMWare
VMCI sockets DGRAM
Once you've identified the third-party software that installed the LSP, you can remove that software. If the software is your security software, see iTunes: Troubleshooting security software issues for additional information.
Note:locate vendor information
Reset the WinSock key
If you are unable to identify the software that installed the LSP, you are unable to remove this software because it performs an important function for you, or you've removed this software and the issue persists, you may wish to reset the WinSock key.
To do so, please do the following in an administrator user:
Windows Vista and Windows 7:
Windows XP:Enter the following command:
netsh winsock reset
Restart the computer and test the issue.
Note: If the issue returns, third-party software may be reinserting the LSP.

I'm using Tiger 10.4.11, I had to wipe my drive an reload my whole operating system recently, now my Itunes does not work, it says It's version 4, what the heck is version 4, where can I get a compatible version that works, and accesses the store like I

I'm using Tiger 10.4.11 and had to wipe my drive and reload my system from the install discs yesterday,
Now I'm running Itunes version 4! It won't let me access the store, I've tried everything on the help pages,
EVERYTHING, I need a older version of Itunes, but not as old as version 4, which, no, it will not upgrade
automatically for me, it says no upgrade available. Why does Mac not support older versions of
its operating systems, why do they make it so hard to find help for those system users other than
the money of course, but have you seen the stock lately? They got enough money.

Yup, your question and Diane's answer helped me also. Tho' I had had problems before getting into the iTunes store I always managed to find a way. Today they had me blocked cold with the "Update to 10" advert no matter what I did. Other questioners are being told, incorrectly as it turns out, that they have to update their OS to accomodate iTunes 10 and upgrade to iTunes 10. I did the download which did not take up much more room on my crowded old hard drive and now I'm back in business.

Cannont access itunes store on computer

opening the itunes store on phone (3GS) works fine but when i try to open itunes from my computer, it just freezes before itunes is fully loaded. Have had itunes for probably 2 years, all updates are done and the rest if itunes appears to work ok, just cannot access the itunes store. This is a recent problem, until about a month ago, it always worked fine. Any suggestions?

Apple has suggestions in this support article that may help:
http://support.apple.com/kb/TS4123
Hope something there works for you. If not, post back and someone will probably have additional suggestions.
Regards.

Hi, I can't seem to get my ipod 32gb 4th gen to sync with itunes. It's brand new, but everytime I plug it in it says can't access Itunes store and nothing else happens. I enabled my firewall to allow itunes but it still can't access it. Please help.

Hi, I can't seem to get my ipod 32gb 4th gen to sync with itunes. It's brand new, but everytime I plug it in it says can't access Itunes store and nothing else happens. I enabled my firewall to allow itunes but it still can't access the store. Please help.

If you look at the feed, and look at the entry 'The end to an exciting field season in Aulavik National Park' you will see the line:
<pubDateFri, 29 Jul 2011 04:00:00 GMT</pubDate>
You have not closed the 'pubdate' tag - there should be a '>' as the 9th character. Because the tag has been left open, it invalidates everything which follows it, and thus the entire feed. iTunes therefore cannot read it, which is why the Store has not updated. Add the '>' and republish, and all should be well.
It's always worth checking your feed by subscribing manually, from the 'Advanced' menu, or by clicking the 'subscribe free' button on the Store page (both do the same thing) - if you can subscribe to the feed it should be OK.

I can only access the itunes store from my pc and not my ipod touch. It says incorrect password, but I know it is correct. I have changed my password more than 3 times in the past few months to resolve this issue but to no avail. Someone please help!

I have had the same account for over 4 years. I have had my ipod touch for 2 years and have always been able to access the itunes store and download content from my pc and my ipod touch. A few months ago, I started to receive the message that I've entered the wrong password but I know that it is correct. I can download all I want from my pc without any problems at all. How do I get my device to accept my itunes password so that I can get back to downloading content directly to my device?

I'm having the same issue. Just hooked up a Mac Mini and running the internet just fine over wifi, but Facetime isn't working. I'm going to try resetting my router in the morning.

I can't access Itunes Store from my computer (windows 7) - Itunes 11.1

I always get the same error message: Itunes Store is temporally unavailable. Try again later.
I've tried ALL "troubleshoot issues in Windows" from apple support, but I still can't access Itunes Store on Itunes 11.1.

Vague.
What have you tried?
What happens?
Error message?
Any info?

I can't access iTunes store on my Windows desktop since yesterday.

I got a new Windows 7 allienware desktop this week, and I installed iTunes at the first time. I can access iTunes store via the software at the first day I installed, but I can't access iTunes store on my Windows desktop since yesterday. It always says there is a problem and I need to close iTunes when I try to access iTunes store. I tried to uninst all the related files of iTunes and reinstalled, but it still donesn't work. Now I can't download anything via my new desktop. What should I do to fix it?

Looks like we are not alone...... Must be some problem with the software! Hope it can be solved soon!

Error (-42032) when accessing the iTunes Store?

Hello to all,
Could somebody tell me, why I always get the following message in German "An unknown error occured (-42032)" when I try to access the iTunes Store and
how can I avoid this message? The technician from Appel was unable to help me.
I wonder if you can help me.
Thank you in advance and best regards.
rolfwipi

Doublechecking. Is that a 42023 rather than a 42032?
If so, perhaps try the "Error -50," "-5000," "8003," "8008," or "-42023" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting

Can I alter security settings for multiple users of fingerprint reader on iphone 5 - i.e. if i allow my daughter to set her fingerprint, can I stop her from accessing itunes store to make purchases???

My daughter wants to access my iphone 5 by adding her fingerprint. Can I alter the security settings so that she cannot make itunes purchases etc?

Not if you want to be able to continue to make iTunes purchases too. You can lock out access to iTunes store using Restrictions (which always needs a passcode to change, Touch ID won't work for changing/removing Restrictions) but that means no one can use any of the restricted features.
iOS has no concept of multiple users with differing access levels like this. Touch ID stores multiple fingerprints, but they're supposed to be all from the same person, the device's owner, not multiple users.
You're going to have to buy your daughter her own iPhone... ;-)

I am unable to access the iTunes Store, but all other features of iTunes are normal.

I always get a message "We could not complete your iTunes Store request. The host is down. There was an error in the iTunes Store. Please try again later." I have downloaded and reinstalled the current version of iTunes (11.0.2 (26) 64 bit) with no effect. I have not had any other problems with iTunes. I have not had any problems with Internet access.

Very unusual to have 69 itunes plist files in ~/Library/Preferences. Also unusual to not have one in ~/Library/Caches.
If it were my computer, I would trash all the ones in the Preferences folder, and double check for one in the Caches folder, and trash it if you find it. I'd also consider trashing the iTunes folder in ~/Preferences. Do this with iTunes quit, first. None of this touches your library, but you should have a backup before doing things like this. Or instead of trashing, back them up on your desktop like before, just in case.
Don't open itunes yet. Then, maybe a permissions repair on your home folder is in order. You may try this first, if you like, and possible should, since your app store isn't quite right either:
Shutdown, boot to recovery (hold CMD + R). You may be asked to select your language and you'll end up at OS X Utilities. When there, ignore that window, select Utilities at the top of your screen, then Terminal. Type in "resetpassword" (no quotes) and press enter. On the window that pops up, select your boot drive at the top (likely Machintosh HD), your user account (likely selected already). Then, select Reset near the bottom to reset your ACLs. This may take a few minutes depending on how many files you have for the reset to go through. When it's done, close the window and the terminal window. Then click the Apple in the upper left, restart, test.

Itunes always accessing itunes store

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