Itunes always crash during sync iphone 5

Hi, im recently updating+restoring my iphone 5 to 6.1.4
after i update, i try to sync all of my files with Itunes 11.0.0(music,photos,apps,)
but when im trying to sync, its freeze on determining track to sync
after that i try to restart my computer and my iphone but same, its freeze again
so i decided to update  my itunes to 11.0.4
and its still not working
please help me thank you!

Hi vapormercury!
The first step I would try to fix this issue is to re-create your iTunes library to isolate the information contained in that and see if that helps you to sync. An article that can walk you through that process can be found here:
iTunes: How to re-create your iTunes library and playlists
http://support.apple.com/kb/ht1451
If the issue persists after attempting that, you will want to try to uninstall iTunes, the download it and install it again from the Apple website. An article about how to uninstall programs can be found here:
OS X Mountain Lion: Install, update, and uninstall apps
http://support.apple.com/kb/ph11356
And this is the link for downloading iTunes again:
Apple - iTunes - Download iTunes Now
http://www.apple.com/itunes/download/
Thanks for using the Apple Support Communities. Have a good one!
-Braden

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