(itunes an unknown error occured (-42110)

when trying to restore back up on my wifes new phone an error occured (itunes an unknown error occured (-42110)). I did not have any problem when restoring backup on my new phone. How can I fix this. any recomended software fix.
I am hoping that the back up (all pictures and contacts is still backed up on my pc because I screwed up and set the old phone to factory settings and lost all info in the phone.
(Kicking myself)
Any help would be greatly appreciated.

Try the following user tip:
iTunes for Windows 11.0.2.25 and 11.0.2.26: "Unknown error -42110" messages when launching iTunes

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