Itunes and app store crashes upon launch.
I installed Version 10.9.2 and I started having this problem. Itunes would crash upon launch, and wouldn't open. Same with app strore. I would appreaciate any help you would offer. Here is the report:
Process: iTunes [1107]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 11.1.5 (11.1.5)
Build Info: iTunes-1115011001005005~2
Code Type: X86-64 (Native)
Parent Process: launchd [155]
Responsible: iTunes [1107]
User ID: 501
PlugIn Path: /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/CommerceKit
PlugIn Identifier: com.apple.CommerceKit
PlugIn Version: 1.2.0 (232.6.1)
Date/Time: 2014-04-25 11:52:20.696 -0700
OS Version: Mac OS X 10.9.2 (13C1021)
Report Version: 11
Anonymous UUID: A3C07E76-CC2A-0317-D848-14FFD171B19C
Crashed Thread: 0 iTunes main Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (Code Signature Invalid)
Exception Codes: 0x0000000000000032, 0x00007fff79967360
VM Regions Near 0x7fff79967360:
__DATA 00007fff7993a000-00007fff7993c000 [ 8K] rw-/rwx SM=COW /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/CommerceKit
--> __DATA 00007fff7993c000-00007fff7996f000 [ 204K] rw-/rwx SM=COW /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/CommerceKit
__DATA 00007fff7996f000-00007fff79970000 [ 4K] rw-/rwx SM=COW /usr/lib/system/libsystem_m.dylib
Application Specific Information:
objc_msgSend() selector name: copyWithZone:
Thread 0 Crashed:: iTunes main Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x00007fff91f6f091 objc_msgSend + 17
1 libobjc.A.dylib 0x00007fff91f80d06 objc_setProperty_atomic_copy + 38
2 com.apple.CommerceKit 0x00007fff93ce42d5 -[CKStoreClient setClientType:] + 519
3 com.apple.CommerceKit 0x00007fff93ce3bea -[CKStoreClient init] + 61
4 com.apple.CommerceKit 0x00007fff93ce3b98 __31+[CKStoreClient sharedInstance]_block_invoke + 40
5 libdispatch.dylib 0x00007fff90c7f2ad _dispatch_client_callout + 8
6 libdispatch.dylib 0x00007fff90c7f21c dispatch_once_f + 79
7 com.apple.CommerceKit 0x00007fff93ce3b6e +[CKStoreClient sharedInstance] + 46
8 com.apple.iTunes 0x0000000106a8a43e 0x106862000 + 2262078
9 com.apple.iTunes 0x0000000106fc0ca2 0x106862000 + 7728290
10 com.apple.iTunes 0x0000000106fc281f 0x106862000 + 7735327
11 com.apple.iTunes 0x0000000106fc27a7 0x106862000 + 7735207
12 com.apple.CoreFoundation 0x00007fff90bb4e0c __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12
13 com.apple.CoreFoundation 0x00007fff90aa88dd _CFXNotificationPost + 2893
14 com.apple.Foundation 0x00007fff9211a7ba -[NSNotificationCenter postNotificationName:object:userInfo:] + 68
15 com.apple.AppKit 0x00007fff930e4e6e -[NSApplication finishLaunching] + 440
16 com.apple.AppKit 0x00007fff930e4983 -[NSApplication run] + 128
17 com.apple.iTunes 0x000000010716e212 0x106862000 + 9486866
18 com.apple.iTunes 0x0000000106bf2934 0x106862000 + 3737908
Thread 1:
0 libsystem_kernel.dylib 0x00007fff8bfade6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8b49bf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8b49efb9 start_wqthread + 13
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8bfae662 kevent64 + 10
1 libdispatch.dylib 0x00007fff90c8143d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff90c81152 _dispatch_mgr_thread + 52
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8bfade6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8b49bf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8b49efb9 start_wqthread + 13
Thread 4:: Dispatch queue: com.apple.root.default-priority
0 libsystem_kernel.dylib 0x00007fff8bfa9a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8bfa8d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff90b08fc5 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff90b085e9 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff90b07f25 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff90bbd811 CFRunLoopRun + 97
6 com.apple.mobiledevice 0x000000010d558701 __thr_AMRegisterForCallbacks + 217
7 libdispatch.dylib 0x00007fff90c7f2ad _dispatch_client_callout + 8
8 libdispatch.dylib 0x00007fff90c8109e _dispatch_root_queue_drain + 326
9 libdispatch.dylib 0x00007fff90c82193 _dispatch_worker_thread2 + 40
10 libsystem_pthread.dylib 0x00007fff8b49bef8 _pthread_wqthread + 314
11 libsystem_pthread.dylib 0x00007fff8b49efb9 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8bfa9a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8bfa8d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff90b08fc5 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff90b085e9 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff90b07f25 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff90bbd811 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010687d403 0x106862000 + 111619
7 com.apple.iTunes 0x000000010686708d 0x106862000 + 20621
8 libsystem_pthread.dylib 0x00007fff8b49a899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff8b49a72a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff8b49efc9 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8bfad716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8b49cc3b _pthread_cond_wait + 727
2 com.apple.iTunes 0x00000001068663cb 0x106862000 + 17355
3 com.apple.iTunes 0x0000000106cdcd57 0x106862000 + 4697431
4 com.apple.iTunes 0x0000000106cdd486 0x106862000 + 4699270
5 com.apple.iTunes 0x000000010686708d 0x106862000 + 20621
6 libsystem_pthread.dylib 0x00007fff8b49a899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8b49a72a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8b49efc9 thread_start + 13
Thread 7:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff8bfad9aa __select + 10
1 com.apple.CoreFoundation 0x00007fff90b54ab3 __CFSocketManager + 867
2 libsystem_pthread.dylib 0x00007fff8b49a899 _pthread_body + 138
3 libsystem_pthread.dylib 0x00007fff8b49a72a _pthread_start + 137
4 libsystem_pthread.dylib 0x00007fff8b49efc9 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff8bfade6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8b49bf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8b49efb9 start_wqthread + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8bfa9a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8bfa8d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff90b08fc5 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff90b085e9 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff90b07f25 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff90bbd811 CFRunLoopRun + 97
6 com.apple.iTunes 0x0000000106d8e7f0 0x106862000 + 5425136
7 com.apple.iTunes 0x000000010686708d 0x106862000 + 20621
8 libsystem_pthread.dylib 0x00007fff8b49a899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff8b49a72a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff8b49efc9 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff8bfade6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8b49bf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8b49efb9 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00006080002ff180 rcx: 0x0000000000000028 rdx: 0x0000000000000000
rdi: 0x00007fff79967360 rsi: 0x00007fff93b22181 rbp: 0x00007fff5939d4b0 rsp: 0x00007fff5939d478
r8: 0x00007fff799537f0 r9: 0x00007ff688e00000 r10: 0x0000000000000006 r11: 0x00007fff93ce4cd8
r12: 0x00006080002ff180 r13: 0x00007fff5939d8e0 r14: 0x0000000000000028 r15: 0x00007fff91f6f080
rip: 0x00007fff91f6f091 rfl: 0x0000000000010246 cr2: 0x00007fff79967360
Logical CPU: 3
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x106862000 - 0x107f0cff7 com.apple.iTunes (11.1.5 - 11.1.5) <3598851A-8792-30BD-861C-7E5BC8C141B1> /Applications/iTunes.app/Contents/MacOS/iTunes
0x1082eb000 - 0x10836bff7 com.apple.iTunes.iPodUpdater (10.7 - 10.7) <2709E6B0-39E2-3D75-92E3-E9F27C307C4A> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0x1083b2000 - 0x1083ddff7 com.apple.avfoundationcf (2.0 - 138.1) <AB1DD559-FD70-39FE-8AE1-632CCA8040A2> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Versions/A/AVFoundat ionCF
0x108418000 - 0x108736fe7 com.apple.iad.iAdCore (1.0 - 1) <9E8CC242-A900-3BD1-B044-F07F592B9B3D> /Applications/iTunes.app/Contents/Frameworks/iAdCore.framework/Versions/A/iAdCo re
0x1087fd000 - 0x108801fff com.apple.agl (3.2.3 - AGL-3.2.3) <1B85306F-D2BF-3FE3-9915-165237B491EB> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x10880c000 - 0x10880ffff com.apple.iPod (1.7 - 20) <9B9FD104-A8EE-3884-8610-B06700AC344E> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0x10881c000 - 0x108b48ff7 +libgnsdk_dsp.1.9.5.dylib (1.9.5) <14636B08-4D26-54CA-3EE8-247B2B708AF0> /Applications/iTunes.app/Contents/MacOS/libgnsdk_dsp.1.9.5.dylib
0x108b71000 - 0x108ba8ff7 +libgnsdk_musicid.1.9.5.dylib (1.9.5) <C034C2ED-6A46-315F-89C8-8D54A937B255> /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.1.9.5.dylib
0x108bbd000 - 0x108c93fe7 +libgnsdk_sdkmanager.1.9.5.dylib (1.9.5) <D144E870-FABC-E19E-452E-A33D19595B19> /Applications/iTunes.app/Contents/MacOS/libgnsdk_sdkmanager.1.9.5.dylib
0x108cb2000 - 0x108cb4ff7 com.apple.textencoding.unicode (2.6 - 2.6) <0EEF0283-1ACA-3147-89B4-B4E014BFEC52> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x108cb9000 - 0x108cfcff7 +libgnsdk_submit.1.9.5.dylib (1.9.5) <6689251D-098B-0F8D-08CC-785271E98540> /Applications/iTunes.app/Contents/MacOS/libgnsdk_submit.1.9.5.dylib
0x108ecf000 - 0x108ed3ffd com.apple.audio.AppleHDAHALPlugIn (2.6.0 - 2.6.0f1) <82D2F703-F961-3298-B06F-14B772D23C7B> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x108fb5000 - 0x108fb8ffa libCGXType.A.dylib (599.21.1) <0F364FEE-105D-329D-B823-082AA45E6AFD> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXTy pe.A.dylib
0x1092cb000 - 0x1092d3ff3 libCGCMS.A.dylib (599.21.1) <84C6C6F3-AD75-3120-A86F-8AE1005A0ECE> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGCMS .A.dylib
0x1094d0000 - 0x10a245fff com.apple.CoreFP (2.5.16 - 2.5.16) <1C390A93-4187-37E7-8A7E-4417876F069B> /System/Library/PrivateFrameworks/CoreFP.framework/CoreFP
0x10d11d000 - 0x10d251ff7 com.apple.CoreADI (1.34.0 - 1.34.0) <33B6ECA7-680E-3517-A1C1-9785BA022516> /System/Library/PrivateFrameworks/CoreADI.framework/CoreADI
0x10d258000 - 0x10d429fff com.apple.audio.units.Components (1.10 - 1.10) <7AB53801-51BD-347E-B267-BCF71C15C023> /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
0x10d4d3000 - 0x10d5c4ff7 com.apple.mobiledevice (710.5 - 710.5) <C250816A-3B97-329D-9F6B-38DACA981CED> /System/Library/PrivateFrameworks/MobileDevice.framework/MobileDevice
0x10d629000 - 0x10d81ffff com.apple.audio.codecs.Components (4.0 - 4.0) <604485EE-4446-308F-9460-0A6CE9C2D98C> /System/Library/Components/AudioCodecs.component/Contents/MacOS/AudioCodecs
0x112525000 - 0x11252bff7 com.apple.BookKit (1.0.1 - 158) <34C7F87F-63B6-3E53-A7B1-8A6656405F41> /System/Library/PrivateFrameworks/BookKit.framework/BookKit
0x7fff69e33000 - 0x7fff69e66817 dyld (239.4) <2B17750C-ED1B-3060-B64E-21897D08B28B> /usr/lib/dyld
0x7fff8758d000 - 0x7fff8759eff7 libz.1.dylib (53) <42E0C8C6-CA38-3CA4-8619-D24ED5DD492E> /usr/lib/libz.1.dylib
0x7fff8759f000 - 0x7fff875a6fff com.apple.NetFS (6.0 - 4.0) <8E26C099-CE9D-3819-91A2-64EA929C6137> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff875a7000 - 0x7fff875f2fff com.apple.ImageCaptureCore (5.0 - 5.0) <F529EDDC-E2F5-30CA-9938-AF23296B5C5B> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x7fff875f3000 - 0x7fff87638ffe com.apple.HIServices (1.22 - 467.2) <B7FCF008-C241-3862-BC63-E6EF4006A6E4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x7fff87639000 - 0x7fff87643ff7 libcsfde.dylib (380) <3A54B430-EC05-3DE9-86C3-00C1BEAC7F9B> /usr/lib/libcsfde.dylib
0x7fff87875000 - 0x7fff87997ff1 com.apple.avfoundation (2.0 - 651.12) <5261E6EA-7476-32B2-A12A-D42598A9B2EA> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x7fff87998000 - 0x7fff879ddfff libcurl.4.dylib (78.92.2) <548E2D61-103F-3737-9C7C-0C26246CD4C8> /usr/lib/libcurl.4.dylib
0x7fff87a3d000 - 0x7fff87a58ff7 libPng.dylib (1042.2) <103F76EB-0FB7-320E-822F-53483CCB7299> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff87a59000 - 0x7fff87a67fff com.apple.CommerceCore (1.0 - 42) <ACC2CE3A-913A-39E0-8344-B76F8F694EF5> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x7fff87a92000 - 0x7fff87a94fff com.apple.Mangrove (1.0 - 1) <72F5CBC7-4E78-374E-98EA-C3700136904E> /System/Library/PrivateFrameworks/Mangrove.framework/Versions/A/Mangrove
0x7fff87a95000 - 0x7fff87aacfff com.apple.PackageKit.PackageUIKit (3.0 - 332) <419D2A01-3A7A-3EB4-B4E5-55DEEB786572> /System/Library/PrivateFrameworks/PackageKit.framework/Frameworks/PackageUIKit. framework/Versions/A/PackageUIKit
0x7fff87d4f000 - 0x7fff87d9dfff libcorecrypto.dylib (161.1) <F3973C28-14B6-3006-BB2B-00DD7F09ABC7> /usr/lib/system/libcorecrypto.dylib
0x7fff87e58000 - 0x7fff87e69ff7 libsystem_asl.dylib (217.1.4) <655FB343-52CF-3E2F-B14D-BEBF5AAEF94D> /usr/lib/system/libsystem_asl.dylib
0x7fff87e86000 - 0x7fff87e9cfff com.apple.CoreMediaAuthoring (2.2 - 947) <B01FBACC-DDD5-30A8-BCCF-57CE24ABA329> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
0x7fff87f29000 - 0x7fff87f58fff com.apple.DebugSymbols (106 - 106) <E1BDED08-523A-36F4-B2DA-9D5C712F0AC7> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x7fff87f59000 - 0x7fff87fc8ff1 com.apple.ApplicationServices.ATS (360 - 363.3) <546E89D9-2AE7-3111-B2B8-2366650D22F0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff87fd0000 - 0x7fff880b7ff7 libxml2.2.dylib (26) <A1DADD11-89E5-3DE4-8802-07186225967F> /usr/lib/libxml2.2.dylib
0x7fff880b8000 - 0x7fff880bdfff libmacho.dylib (845) <1D2910DF-C036-3A82-A3FD-44FF73B5FF9B> /usr/lib/system/libmacho.dylib
0x7fff880cb000 - 0x7fff880cdfff libCVMSPluginSupport.dylib (9.6) <FFDA2811-060E-3591-A280-4A726AA82436> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x7fff880ce000 - 0x7fff880d3ff7 com.apple.MediaAccessibility (1.0 - 43) <D309D83D-5FAE-37A4-85ED-FFBDA8B66B82> /System/Library/Frameworks/MediaAccessibility.framework/Versions/A/MediaAccessi bility
0x7fff8818a000 - 0x7fff8856bffe libLAPACK.dylib (1094.5) <7E7A9B8D-1638-3914-BAE0-663B69865986> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x7fff88575000 - 0x7fff88590ff7 libsystem_malloc.dylib (23.10.1) <A695B4E4-38E9-332E-A772-29D31E3F1385> /usr/lib/system/libsystem_malloc.dylib
0x7fff88591000 - 0x7fff885c0ff9 com.apple.GSS (4.0 - 2.0) <1B71A3E1-E31D-32CC-A733-ED155CC4A6A2> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff88611000 - 0x7fff88691fff com.apple.CoreSymbolication (3.0 - 141) <B018335C-698B-3F87-AF1C-6115C4FA8954> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x7fff88693000 - 0x7fff8893dff5 com.apple.HIToolbox (2.1 - 697.4) <DF5635DD-C255-3A8E-8B49-F6D2FB61FF95> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff88980000 - 0x7fff889cdfff com.apple.AppleVAFramework (5.0.27 - 5.0.27) <D01B7D87-4BDC-3E48-A79B-951D05075F9D> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x7fff889ce000 - 0x7fff88a1bff2 com.apple.print.framework.PrintCore (9.0 - 428) <8D8253E3-302F-3DB2-9C5C-572CB974E8B3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x7fff88a1c000 - 0x7fff88bb8ff3 com.apple.QuartzCore (1.8 - 332.3) <80F1068F-4A34-34FB-9E05-A2DC0700D2F2> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff88bb9000 - 0x7fff88bc6ff7 libxar.1.dylib (202) <5572AA71-E98D-3FE1-9402-BB4A84E0E71E> /usr/lib/libxar.1.dylib
0x7fff88bc7000 - 0x7fff88bcbfff com.apple.ServerInformation (2.0 - 1) <85F3EFCA-246B-30A1-8757-ECC97533D38D> /System/Library/PrivateFrameworks/ServerInformation.framework/Versions/A/Server Information
0x7fff88bf3000 - 0x7fff88c6afff com.apple.CoreServices.OSServices (600.4 - 600.4) <36B2B009-C35E-3F21-824E-E0D00E7808C7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff88cd7000 - 0x7fff88dbbfff com.apple.coreui (2.1 - 231) <432DB40C-6B7E-39C8-9FB5-B95917930056> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff88dbc000 - 0x7fff88dc0ff7 libheimdal-asn1.dylib (323.92.1) <CAE21FFF-5763-399C-B7C5-EEBFFEEF2242> /usr/lib/libheimdal-asn1.dylib
0x7fff88dc1000 - 0x7fff88dc5ff7 libcache.dylib (62) <BDC1E65B-72A1-3DA3-A57C-B23159CAAD0B> /usr/lib/system/libcache.dylib
0x7fff88dc6000 - 0x7fff892e9fff com.apple.QuartzComposer (5.1 - 319) <8B90921F-911B-3240-A1D5-3C084F3E6A36> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
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0x7fff94f07000 - 0x7fff94f14ff4 com.apple.Librarian (1.2 -
Hi elifyilmaz,
Welcome to the Support Communities! The article below will help you troubleshoot the issue you are having with your recent iTunes installation:
Troubleshooting iTunes installation on Mac OS X
http://support.apple.com/kb/ht2311
I hope this information helps ....
- Judy
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Hi all. I upgraded to Mavericks about a week ago and haven't really been using my macbook pro since (its a late 2008 or 9 model, I don't remember). Anyways I have to use it now while my PC is being fixed and the app store crashes upon launching with what appears to be a similar crash log each time. I will attach the log in here somewhere. If there is a way to re-install the app store manually I might be able to fix it, otherwise I'm hoping you apple guys and gals can help me out. The app store is crucial as I'm sure you're all aware. Thanks in advanced.
Crash Log (taken a week back when it didn't work then either):
http://www.mediafire.com/download/62eal842zm4i3s3/App+Store+Crash+Log.rtfEdit* Found a post in this thread stating to reinstall OS. https://discussions.apple.com/message/23498644#23498644
Did the trick, many thanks to that user. -
ITunes and App store won't load
We have a user in our school district whose iTunes and App Store went down with a recent apple.com outage. However, her iMac never recovered when everything came back up. She has no trouble connecting on her iPad, but on her iMac she gets a "Cannot Connect to the App Store" when launching her App Store and just a blank page when launching her iTunes store. Occasionally we can get an "Error -1202" to generate on her iTunes store but it is not consistent. She is running 10.7.5 on a late 2011 iMac with all software up to date. We have tried everything from Keychain resets to deauthorizing the computer from her account. Nothing has helped. Anyone have any suggestions?
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting. -
My itunes and app store apps to download apps is missing-
Switpe through your screens, might find them that way or go to the Home screen, swipe left. Use the search field to type in iTunes or App Store.
If you found the app icons, connect your iPhone to your computer, launch iTunes. Select the iPhone under Devices then select the Apps tab.
You can drag and drop the apps to any screen you want then click Sync.
If you can't locate the apps, restore your iPhone.
iTunes: Backing up, updating, and restoring your iPhone, iPad, or iPod touch software -
I changed my Apple ID to my new email address successfully for the iTunes and App store but it won't work for iCloud and it won't recognize my password. I read that this can't be done. How am I supposed to get into iCloud? I plan on getting rid of my old email address which is my old Apple ID so how is that going to work?
Same question Wish someone had replied!
I changed my Apple ID to my new email and now cannot find any way to access icloud. Unfortunately I had allowed icloud to hijack my airbook files, so of course I am afraid I will lose them tomorrow when I exchange my iphone for a new one and cannot keep an icloud account i cannot access. What a poor sync system! Really atypical for apple! -
My kids now each have an itouch, should we all have different apple ids even if I am paying for all itunes and app store purchases? what about icloud? I would like to share itunes and app purchases, but not necessarily photos...help please!
The recommended solution for most families is to share the same Apple ID for iTunes and App Store purchases, so you can share your purchases, but us different IDs for iMessage, FaceTime and iCloud. With this arrangement, each person can automatically download purchases made on the shared ID (by turning this feature on in Settings>iTunes & App Stores), while keeping their FaceTime calls, text messages and iCloud data (including photo stream) separated. There is no requirement that the ID you use for purchasing be the same as the ID you use for these other services.
This article: http://www.macstories.net/stories/ios-5-icloud-tips-sharing-an-apple-id-with-you r-family/. -
how do I have 1 apple id for the family to use in the iTunes and app store and a different apple id for iCloud and FaceTime and imessages?
See also Using your Apple ID for Apple services
specifically the section "Using one Apple ID for iCloud and a different Apple ID for Store Purchases". -
Just bought a new iPhone and am having trouble with iTunes and App Store. I can log in to Cloud, iTunes, and app store but once I try to download, it says "Youe apple id has been disabled". I've reset my password three times and have no issue on my Pad.
Hi FuzzyDunlopIsMe,
Welcome to the Support Communities!
It's possible that resetting your password multiple times has triggered this security. Click on the link below for assistance with your Apple ID Account:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Here is some additional information regarding your Apple ID:
Apple ID: 'This Apple ID has been disabled for security reasons' alert appears
http://support.apple.com/kb/ts2446
Frequently asked questions about Apple ID
http://support.apple.com/kb/HT5622
Click on My Apple ID to access and edit your account.
Cheers,
- Judy -
Why is my Apple ID not working in iTunes or App Store on my iPhone? When I try to buy apps or music it asks for Apple ID so I enter my info and nothing happens. When I go to settings/iTunes App Store my Apple ID is not there. When I enter my ID and password it does not save or link to account. I do not have this problem with iPad ID is stored and can be used in App Store and iTunes. I have just upgraded to 5c and it's still a problem.
LeesaHeeley wrote:
When I go to settings/iTunes App Store my Apple ID is not there. When I enter my ID and password it does not save or link to account.
When fist setting up your new iphone you will be asked to log in with an apple id and password. If this did not happen you can then do as you suggested going to settings to itunes and app store and add your apple id login. This apple id login must have already been created for the iphone to accept it. If this apple id is already created but is not being accepted by your iphone you then should shut down your iphone and restart the device.
Good luck. -
How can i get the itunes and apps store icon on my ipad desktop?
How can i get the itunes and apps store icon on my ipad desktop?
Google are supposed to be working on an iPad maps app.
-
How do I turn off the Genius app in App Store. I've gone to Settings/Privacy/Location Services/System Services then swiped Genius for apps 'off''. Also, I've gone to Settings/ITunes and App Stores/Click on AppleID/View Apple ID and then turn off Genius. Still nothing has worked. I'm still stuck with Genius offering the same apps to me. Mind you, once I click on the App Store there is nothing I can do but swipe left and right. There's absolutely nothing at the bottom of the screen like a features tab, nothing. There is, however, a categories button at the top, but that's it. Irrelevant.
FWIW, I just got off the phone with Apple technical support about this. I use Genuis for creating playlists, so I don't want to disable it, but Apple support confirmed that there is no way to avoid syncing Genius data without disabling Genius altogether. I'd read somewhere else that subscribing to iTunes Match might allow you to avoid this, but that is NOT the case, as I've confirmed, and Apple support has confirmed. For me, it routinely syncs thousands genius of items, so I have to allow a lot of time for my manual syncs.
-
For some reason the Apple ID window in iTunes and App Store now seems to suddenly have a character number constraint which prevents me using my 29 character Apple ID. As a result I am unable to enter the final few characters of my Apple ID which I have had for many years. Does anyone know what has caused this?
You need to ask Apple for assistance with getting back into your old ID. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to resolve this issue through the Account Security team, fill out and submit this form.
(118441) -
ITunes and App Store icons gone from home screen
The iTunes and App Store icons have disappeared from my home screen (and no...I did not inadvertently delete them). Any ideas on how to restore them (and the links)? Thanks...
"You can't delete them anyway, but you could have moved them to another screen. "
Try looking at home screen number 2 (drag across to it or click the little silver ball at the bottom) -
Why is the Itunes and App stores in Chinese?
I just received an Ipad 2. I had my apple password reset, and now the Itunes and App stores are appeaing in Chinese. What do I have to do to get them in English?
Thanks. Try signing out of your iTunes Store account there in the iTunes & App Store settings, restart your iPad:
http://support.apple.com/kb/HT1430
(possibly necessary but can't hurt), then sign back into your iTunes Store account and see if that's fixed the problem.
Regards.
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