Itunes and App store loading
Just got new ipad & everything seems to work except when I tap either Itunes icon or App store icon it just sits there forever with "loading" displayed on screen. What am I doing wrong?
Do you have an internet connection? Have you reset your iPad:
Press and hold both the Sleep/Wake button and the
Home button for at least ten seconds, until the Apple logo appears.
Similar Messages
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When I use my iPhone and go into the iTunes Store Search, it clocks/gets-stuck in Loading.
Also if I select iTunes and App Store in Settings, nothing happens.
Any advice?
Thanks.I guess no advice. Thanks anyway.
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ITunes and App store won't load
We have a user in our school district whose iTunes and App Store went down with a recent apple.com outage. However, her iMac never recovered when everything came back up. She has no trouble connecting on her iPad, but on her iMac she gets a "Cannot Connect to the App Store" when launching her App Store and just a blank page when launching her iTunes store. Occasionally we can get an "Error -1202" to generate on her iTunes store but it is not consistent. She is running 10.7.5 on a late 2011 iMac with all software up to date. We have tried everything from Keychain resets to deauthorizing the computer from her account. Nothing has helped. Anyone have any suggestions?
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting. -
What would cause no browser to find internet, but iTunes and App Store work?
I am able to go to Apple iTunes Store, Apple App Store and check for Software Updates, but can't connect to Internet through Safari, Firefox or Google Chrome. What would be the reason? Any help would be greatly appreciated.
Jodmcc1What happens when you try to load a page in a web browser? Is there some kind of error message, and if so, what does it say? Have you tried multiple different pages, with the same results? What about Mail - do you use that, and if so, is it able to connect?
I notice there's a disparity between the short text preview of your post and what is actually showing. I'm not sure whether that's because you edited the post or what, but you had (at some point) said:
if I can access both the iTunes and App Stores and download virus definitions
The question in my mind is, what virus definitions? What anti-virus software do you have installed? Have you tried disabling it to see if the problem goes away?
Edit: Ahh, and now I can see the post where you said that, whereas it wasn't showing up at all before. This forum software is having serious problems this week! -
I changed my Apple ID to my new email address successfully for the iTunes and App store but it won't work for iCloud and it won't recognize my password. I read that this can't be done. How am I supposed to get into iCloud? I plan on getting rid of my old email address which is my old Apple ID so how is that going to work?
Same question Wish someone had replied!
I changed my Apple ID to my new email and now cannot find any way to access icloud. Unfortunately I had allowed icloud to hijack my airbook files, so of course I am afraid I will lose them tomorrow when I exchange my iphone for a new one and cannot keep an icloud account i cannot access. What a poor sync system! Really atypical for apple! -
My kids now each have an itouch, should we all have different apple ids even if I am paying for all itunes and app store purchases? what about icloud? I would like to share itunes and app purchases, but not necessarily photos...help please!
The recommended solution for most families is to share the same Apple ID for iTunes and App Store purchases, so you can share your purchases, but us different IDs for iMessage, FaceTime and iCloud. With this arrangement, each person can automatically download purchases made on the shared ID (by turning this feature on in Settings>iTunes & App Stores), while keeping their FaceTime calls, text messages and iCloud data (including photo stream) separated. There is no requirement that the ID you use for purchasing be the same as the ID you use for these other services.
This article: http://www.macstories.net/stories/ios-5-icloud-tips-sharing-an-apple-id-with-you r-family/. -
how do I have 1 apple id for the family to use in the iTunes and app store and a different apple id for iCloud and FaceTime and imessages?
See also Using your Apple ID for Apple services
specifically the section "Using one Apple ID for iCloud and a different Apple ID for Store Purchases". -
Just bought a new iPhone and am having trouble with iTunes and App Store. I can log in to Cloud, iTunes, and app store but once I try to download, it says "Youe apple id has been disabled". I've reset my password three times and have no issue on my Pad.
Hi FuzzyDunlopIsMe,
Welcome to the Support Communities!
It's possible that resetting your password multiple times has triggered this security. Click on the link below for assistance with your Apple ID Account:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Here is some additional information regarding your Apple ID:
Apple ID: 'This Apple ID has been disabled for security reasons' alert appears
http://support.apple.com/kb/ts2446
Frequently asked questions about Apple ID
http://support.apple.com/kb/HT5622
Click on My Apple ID to access and edit your account.
Cheers,
- Judy -
Why is my Apple ID not working in iTunes or App Store on my iPhone? When I try to buy apps or music it asks for Apple ID so I enter my info and nothing happens. When I go to settings/iTunes App Store my Apple ID is not there. When I enter my ID and password it does not save or link to account. I do not have this problem with iPad ID is stored and can be used in App Store and iTunes. I have just upgraded to 5c and it's still a problem.
LeesaHeeley wrote:
When I go to settings/iTunes App Store my Apple ID is not there. When I enter my ID and password it does not save or link to account.
When fist setting up your new iphone you will be asked to log in with an apple id and password. If this did not happen you can then do as you suggested going to settings to itunes and app store and add your apple id login. This apple id login must have already been created for the iphone to accept it. If this apple id is already created but is not being accepted by your iphone you then should shut down your iphone and restart the device.
Good luck. -
How can i get the itunes and apps store icon on my ipad desktop?
How can i get the itunes and apps store icon on my ipad desktop?
Google are supposed to be working on an iPad maps app.
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How do I turn off the Genius app in App Store. I've gone to Settings/Privacy/Location Services/System Services then swiped Genius for apps 'off''. Also, I've gone to Settings/ITunes and App Stores/Click on AppleID/View Apple ID and then turn off Genius. Still nothing has worked. I'm still stuck with Genius offering the same apps to me. Mind you, once I click on the App Store there is nothing I can do but swipe left and right. There's absolutely nothing at the bottom of the screen like a features tab, nothing. There is, however, a categories button at the top, but that's it. Irrelevant.
FWIW, I just got off the phone with Apple technical support about this. I use Genuis for creating playlists, so I don't want to disable it, but Apple support confirmed that there is no way to avoid syncing Genius data without disabling Genius altogether. I'd read somewhere else that subscribing to iTunes Match might allow you to avoid this, but that is NOT the case, as I've confirmed, and Apple support has confirmed. For me, it routinely syncs thousands genius of items, so I have to allow a lot of time for my manual syncs.
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For some reason the Apple ID window in iTunes and App Store now seems to suddenly have a character number constraint which prevents me using my 29 character Apple ID. As a result I am unable to enter the final few characters of my Apple ID which I have had for many years. Does anyone know what has caused this?
You need to ask Apple for assistance with getting back into your old ID. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to resolve this issue through the Account Security team, fill out and submit this form.
(118441) -
ITunes and App Store icons gone from home screen
The iTunes and App Store icons have disappeared from my home screen (and no...I did not inadvertently delete them). Any ideas on how to restore them (and the links)? Thanks...
"You can't delete them anyway, but you could have moved them to another screen. "
Try looking at home screen number 2 (drag across to it or click the little silver ball at the bottom) -
Why is the Itunes and App stores in Chinese?
I just received an Ipad 2. I had my apple password reset, and now the Itunes and App stores are appeaing in Chinese. What do I have to do to get them in English?
Thanks. Try signing out of your iTunes Store account there in the iTunes & App Store settings, restart your iPad:
http://support.apple.com/kb/HT1430
(possibly necessary but can't hurt), then sign back into your iTunes Store account and see if that's fixed the problem.
Regards. -
ITunes not sending email notifications to iTunes and App Store gifts recipients
I sent several iTunes and App Store gifts from my Apple ID... I set the date to be sent of Dec 25. The gift recipients have not received email notifications about their gifts. I went into my iTunes account and resent the gift, but the people I sent gifts to are still not getting emails from iTunes. However I got the iTunes email informing me my credit card had been charged.
I'm having this issue as well. I was really hoping to surprise people on Christmas Day, really disappointed right now., doesn't look like anyone has got an email about the apps I gifted them.
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