ITunes and App Store says account is not valid in US store even though I am using an account I created in the US for the US store..

Pretty much what it says above.. I have re entered the account info in settings making sure I am using a US credit card with a US billing address, on a Sprint phone I bought in the US, but it still tries to redirect me to the Australian store even though I am logged in with the apple ID associated with my US account.. Please help?
It has been working fine, this just started to happen when I installed the new IOS6

Did you tried changing Settings > General > International > Region Format?
Date & Time > Time Zone?

Similar Messages

Why is my Apple ID not working in iTunes and App Store on my iPhone? Nothing happens if I click buy for apps or music. If I then go to settings/iTunes App Store my Apple ID is not there. If I then enter ID and password it does not save or link to account?

Why is my Apple ID not working in iTunes or App Store on my iPhone? When I try to buy apps or music it asks for Apple ID so I enter my info and nothing happens. When I go to settings/iTunes App Store my Apple ID is not there. When I enter my ID and password it does not save or link to account. I do not have this problem with iPad ID is stored and can be used in App Store and iTunes. I have just upgraded to 5c and it's still a problem.

LeesaHeeley wrote:
When I go to settings/iTunes App Store my Apple ID is not there. When I enter my ID and password it does not save or link to account.
When fist setting up your new iphone you will be asked to log in with an apple id and password. If this did not happen you can then do as you suggested going to settings to itunes and app store and add your apple id login. This apple id login must have already been created for the iphone to accept it. If this apple id is already created but is not being accepted by your iphone you then should shut down your iphone and restart the device.
Good luck.

Just bought a new iPhone and am having trouble with iTunes and App Store. I can log in to Cloud, iTunes, and app store but once I try to download, it says "Youe apple id has been disabled". I've reset my password three times and have no issue on my Pad.

Just bought a new iPhone and am having trouble with iTunes and App Store. I can log in to Cloud, iTunes, and app store but once I try to download, it says "Youe apple id has been disabled". I've reset my password three times and have no issue on my Pad.

Hi FuzzyDunlopIsMe,
Welcome to the Support Communities!
It's possible that resetting your password multiple times has triggered this security. Click on the link below for assistance with your Apple ID Account:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Here is some additional information regarding your Apple ID:
Apple ID: 'This Apple ID has been disabled for security reasons' alert appears
http://support.apple.com/kb/ts2446
Frequently asked questions about Apple ID
http://support.apple.com/kb/HT5622
Click on My Apple ID to access and edit your account.
Cheers,
- Judy

ITunes not sending email notifications to iTunes and App Store gifts recipients

I sent several iTunes and App Store gifts from my Apple ID... I set the date to be sent of Dec 25. The gift recipients have not received email notifications about their gifts. I went into my iTunes account and resent the gift, but the people I sent gifts to are still not getting emails from iTunes. However I got the iTunes email informing me my credit card had been charged.

I'm having this issue as well. I was really hoping to surprise people on Christmas Day, really disappointed right now., doesn't look like anyone has got an email about the apps I gifted them.

ITunes and App Store not connecting with Apple id after iOS 8

After updating to iOS 8.0.2, I have tried updating apps and buying music but nothing happens on my iPhone 5 or my iPad. Can someone help with this? All it shows it the rotating circle saying it's looking or working or whatever but even after logging in with the Apple id nothing works. I can connect my phone to the computer and things update but still shows on phone/iPad after that I still need to update apps.

Hi ,
Welcome to the Apple Support Communities!
I am sorry to hear that you cannot connect to or download from the iTunes and App Stores. There are some very good troubleshooting steps that I would recommend in this situation. Please follow the steps and information in the article below.
Can't connect to the iTunes Store
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Have a great day,
Joe

HT204053 My kids now each have an itouch, should we all have different apple ids even if I am paying for all itunes and app store purchases? what about icloud? I would like to share itunes and app purchases, but not necessarily photos...help please!

My kids now each have an itouch, should we all have different apple ids even if I am paying for all itunes and app store purchases? what about icloud? I would like to share itunes and app purchases, but not necessarily photos...help please!

The recommended solution for most families is to share the same Apple ID for iTunes and App Store purchases, so you can share your purchases, but us different IDs for iMessage, FaceTime and iCloud. With this arrangement, each person can automatically download purchases made on the shared ID (by turning this feature on in Settings>iTunes & App Stores), while keeping their FaceTime calls, text messages and iCloud data (including photo stream) separated. There is no requirement that the ID you use for purchasing be the same as the ID you use for these other services.
This article: http://www.macstories.net/stories/ios-5-icloud-tips-sharing-an-apple-id-with-you r-family/.

I try to go to itunes to see how much I m spent on itunes and app store and I can not and tries several times! I was told that they charged me wrong and I will return the money as they will do in what way? I need to know how much I have spent urgent plea

I try to go to itunes to see how much I m spent on itunes and app store and I can not and tries several times! I was told that they charged me wrong and I will return the money as they will do in what way? I need to know how much I have spent urgent plea

You can sign into the iTune Store and check your Purchase History.
http://support.apple.com/kb/ht2727

TS1368 I could not connect to iTunes and App Store after I downloaded ios6 in ipad2

I could not connect to iTunes and App Store after I downloaded ios6 in ipad2

The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

My Ipad 2 has tried to shot down now for 3 hours, just before I could not open Itunes and App Store but Email and other apps was working. them I tried to shot down but I have now for 3 hours black screen whit turning wheel. any I deas what too do?

My Ipad 2 has tried to shot down now for 3 hours, just before I could not open Itunes and App Store but Email and other apps was working. them I tried to shot down but I have now for now for more that 3 hours black screen whit turning wheel. any I deas what too do

See Here for
iPad Basic Troubleshooting
http://support.apple.com/kb/TS3274
Unresponsive iPad
http://support.apple.com/kb/TS3281

Account disabled only in iTunes and App Store I changed password but still disabled

my iTunes and App Store are disabled, I changed the password, went into settings and redid that, tried to enter a gift card but it won't let me because account is disabled. I've tried everything I've read online,,,,and put in for a cll back, any ideas?

Contact iTune Support
https://ssl.apple.com/emea/support/itunes/contact.html

My iPad will not connect to the iTunes and app stores

Hi
I was wonders ring whether anyone would be able to help me with this problem that I'm having. My iPad is connected to the Internet and I can use any app that needs Internet access except the App Store and iTunes Store. Anyone help would much appreciated
Cameron.

1. Sign out of iTunes and App Store and sign back in again
2. Settings>General>Date & Time>Set Automatically>On
3. Check you Time Zone

I can't update apps, it says this is not valid in Nepalese store, switch to US store. How do I fix this?

I can't update apps, it says this is not valid in Nepalese store, switch to US store. How do I fix this?

Hi,
Go to Settings > iTunes & App Store > Apple ID > View Apple ID > enter your password > set Country/Region to US if your account was created in the US.
Hope that helps.

Language and international content on iBook, iTunes and App Store

Hi,
when I try to buy any kind of apps, books, games, etc, the iBook, iTunes and App Store languages change to German, along with the content. I just bought my iPad yesterday, here in Germany, but I'm Dutch and would prefer to see american content, instead of all the translated, German, versions of products I get now. I have tried changing the store language on both my iPad and computer, and synched them, without effect. The only way to get the american content, for me, was to change the place I live to America. That worked fine, until I tried to get something. When I did, I got a message saying that my account was only usable in Germany. Does anyone know how to solve my problem????
thank you,
Leon O.

In order to have an account in a particular country, you must a) have a valid billing address in that country, b) have a credit card billed to that address or use iTunes gift cards purchased in that country and c) be physically located in that country at the time of purchase. So, unless you actually change where you live to the U.S., you'll need to continue using the German iTunes Store.
Best of luck.

ITunes and App store won't load

We have a user in our school district whose iTunes and App Store went down with a recent apple.com outage. However, her iMac never recovered when everything came back up. She has no trouble connecting on her iPad, but on her iMac she gets a "Cannot Connect to the App Store" when launching her App Store and just a blank page when launching her iTunes store. Occasionally we can get an "Error -1202" to generate on her iTunes store but it is not consistent. She is running 10.7.5 on a late 2011 iMac with all software up to date. We have tried everything from Keychain resets to deauthorizing the computer from her account. Nothing has helped. Anyone have any suggestions?

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

Why does itunes and app store appear in french on my iphone?

I recently updated the software on my iphone 4. Now the itunes and app store display in french only. I live in Quebec, but French is not my native language. Is there a way to switch it back to English?
Thanks,
Lobos

Assume you have set up accounts as IMAP, so it is reflecting the state as it is on the server. You will need to access your mail via web and delete. Maybe the server did not sync with outlook exchange for deleted items.

What would cause no browser to find internet, but iTunes and App Store work?

I am able to go to Apple iTunes Store, Apple App Store and check for Software Updates, but can't connect to Internet through Safari, Firefox or Google Chrome. What would be the reason? Any help would be greatly appreciated.
Jodmcc1

What happens when you try to load a page in a web browser? Is there some kind of error message, and if so, what does it say? Have you tried multiple different pages, with the same results? What about Mail - do you use that, and if so, is it able to connect?
I notice there's a disparity between the short text preview of your post and what is actually showing. I'm not sure whether that's because you edited the post or what, but you had (at some point) said:
if I can access both the iTunes and App Stores and download virus definitions
The question in my mind is, what virus definitions? What anti-virus software do you have installed? Have you tried disabling it to see if the problem goes away?
Edit: Ahh, and now I can see the post where you said that, whereas it wasn't showing up at all before. This forum software is having serious problems this week!

ITunes and App Store says account is not valid in US store even though I am using an account I created in the US for the US store..

Similar Messages

Maybe you are looking for