ITunes and App Store won't recognize password

Everytime I enter my password into iTunes or App Store on my iPhone it says it can't find my ID or password. I can log into Apples site with my Apple ID and password and it works just fine. I reset my password and it still doesn't work. It worked perfectly last night. I put my phone on charge, went to bed and this morning it wouldn't let me download anything. Anyone have any idea of why I can't download any song or apps on my phone?

Same question Wish someone had replied!
I changed my Apple ID to my new email and now cannot find any way to access icloud. Unfortunately I had allowed icloud to hijack my airbook files, so of course I am afraid I will lose them tomorrow when I exchange my iphone for a new one and cannot keep an icloud account i cannot access. What a poor sync system! Really atypical for apple!

Similar Messages

  • ITunes and App store won't load

    We have a user in our school district whose iTunes and App Store went down with a recent apple.com outage. However, her iMac never recovered when everything came back up. She has no trouble connecting on her iPad, but on her iMac she gets a "Cannot Connect to the App Store" when launching her App Store and just a blank page when launching her iTunes store. Occasionally we can get an "Error -1202" to generate on her iTunes store but it is not consistent. She is running 10.7.5 on a late 2011 iMac with all software up to date.  We have tried everything from Keychain resets to deauthorizing the computer from her account. Nothing has helped. Anyone have any suggestions?

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

  • HT201363 My iTunes and App Store won't accept the new password that I reset, why?

    Couldn't get into my iTunes and reset the password. Now I can get into it from my other devices, not my iMac. I've reset the password twice with no resolution. Can anyone tell me why this is occurring, and what I can do to resolve it?
    Thanks
    Scot

    Try here >  Frequently Asked Questions About Apple ID
    If nothing there helps, use the email form here >  iTunes Store - Contact Us

  • ITunes and app store won't load on phone

    The app store and iTunes won't load on my iPhone. The screen just flashes something I can't make out the stays white. When I try to log on to the app store via settings it won't log me in. I am getting updates for a bunch of apps but can't update them. Please someone help

    Well it seems that my app store is working again. iTunes is letting me search but when I try and make a purchase it says "Cannot connect with iTunes" and shuts down. It seems there is a known problem?
    http://mobile.news.com.au/technology/apples-app-stores-crash-failing-to-allow-co nnections-app-listings-or-update-programs-purchased/story-e6frfro0-1226497212894

  • ITunes and App Store keep asking for password.

    If I log into the Mac App Store or iTunes to purchase an app/song I get prompted for a username and password, as expected; but then it just keeps asking. If I type in a purposly wrong password it will tell me it's wrong, but when I put in the correct one it seems to take it but the dialog just pops up again. This occurs on my MacBook Pro, my iMac and my MacPro. This also happens if I try to 'view account'. Every now and again I will break through this loop and see my account details, but if I try to change something, say my purchase methode, I get 'session timed out'. 
    I can log into the website just fine, I know the password is good.
    Any ideas?

    I'm having a similar problem. When I open iTunes I kept getting a "We're sorry, we cannot complete your request on the Itunes Store at this time. Please try again later." error message. I also couldn't update my apps. I was able to stop the messages by signing out. Unfortuantely, I can't sign in now. I don't get an incorrect password message, though. Instead I get the same error message.
    I then I tried updating my apps on my iPod Touch but then I get a "Cannot connect to the iTunes Store" error message.
    So, like you I think the problem is on their end. Hopefully, it's just a temporary glitch. I'm going to go my favorite coffee shop and see if I can download there.
    Thanks,
    Brian

  • ITunes and app store won't load on my ipad?

    I am having trouble with iTunes and the app store not loading on my iPad. Any suggestions

    iTunes and the iTS are under the 'Music' icon on the iPad.
    The App Store is a default program and should be present. Have you updated to iOS 5.1.1?
    MJ

  • My ITunes and App Store won't load on my iphone4s

    Just got the phone 2 weeks ago and last week ITunes and the AppStore stopped working they just wouldn't load I've tried a reboot , restore, signing in and out with my wife's id nothing is working  does anyone have any suggestions for me?

    You don't do that on your phone, you do that on your computer.  I think you need to sync your phone with the latest version of iTunes.

  • TS3988 I changed my Apple ID to my new email address successfully for the iTunes and App store but it won't work for iCloud and it won't recognize my password. I read that this can't be done. How am I supposed to get into iCloud?

    I changed my Apple ID to my new email address successfully for the iTunes and App store but it won't work for iCloud and it won't recognize my password. I read that this can't be done. How am I supposed to get into iCloud? I plan on getting rid of my old email address which is my old Apple ID so how is that going to work?

    Same question Wish someone had replied!
    I changed my Apple ID to my new email and now cannot find any way to access icloud. Unfortunately I had allowed icloud to hijack my airbook files, so of course I am afraid I will lose them tomorrow when I exchange my iphone for a new one and cannot keep an icloud account i cannot access. What a poor sync system! Really atypical for apple!

  • I lost my itunes (and app store) pass word.  I updated by going to the itunes store.  However, now the app store won't accept the new password.

    I lost my itunes (and app store) password.  I updated by going to the itunes site per the responding emailed instructions.  However, now the app store doesn't accept my new itunes password.  What to do?  Thanks so much!

    Try here >  Frequently Asked Questions About Apple ID
    If nothing there helps, use the email form here >  iTunes Store - Contact Us

  • Account disabled only in iTunes and App Store I changed password but still disabled

    my iTunes and App Store are disabled, I changed the password, went into settings and redid that, tried to enter a gift card but it won't let me because account is disabled.  I've tried everything I've read online,,,,and put in for a cll back, any ideas?

    Contact iTune Support
    https://ssl.apple.com/emea/support/itunes/contact.html

  • Just bought a new iPhone and am having trouble with iTunes and App Store. I can log in to Cloud, iTunes, and app store but once I try to download, it says "Youe apple id has been disabled". I've reset my password three times and have no issue on my Pad.

    Just bought a new iPhone and am having trouble with iTunes and App Store. I can log in to Cloud, iTunes, and app store but once I try to download, it says "Youe apple id has been disabled". I've reset my password three times and have no issue on my Pad.

    Hi FuzzyDunlopIsMe,
    Welcome to the Support Communities!
    It's possible that resetting your password multiple times has triggered this security.  Click on the link below for assistance with your Apple ID Account:
    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699
    Here is some additional information regarding your Apple ID:
    Apple ID: 'This Apple ID has been disabled for security reasons' alert appears
    http://support.apple.com/kb/ts2446
    Frequently asked questions about Apple ID
    http://support.apple.com/kb/HT5622
    Click on My Apple ID to access and edit your account.
    Cheers,
    - Judy

  • Why is my Apple ID not working in iTunes and App Store on my iPhone? Nothing happens if I click buy for apps or music. If I then go to settings/iTunes App Store my Apple ID is not there. If I then enter ID and password it does not save or link to account?

    Why is my Apple ID not working in iTunes or App Store on my iPhone? When I try to buy apps or music it asks for Apple ID so I enter my info and nothing happens. When I go to settings/iTunes App Store my Apple ID is not there. When I enter my ID and password it does not save or link to account. I do not have this problem with iPad ID is stored and can be used in App Store and iTunes. I have just upgraded to 5c and it's still a problem.

    LeesaHeeley wrote:
    When I go to settings/iTunes App Store my Apple ID is not there. When I enter my ID and password it does not save or link to account.
    When fist setting up your new iphone you will be asked to log in with an apple id and password. If this did not happen you can then do as you suggested going to settings to itunes and app store and add your apple id login. This apple id login must have already been created for the iphone to accept it. If this apple id is already created but is not being accepted by your iphone you then should shut down your iphone and restart the device.
    Good luck.

  • My parents just bought an ipad. Their apple ID is correct in all the places except in the iTunes and App Stores settings. It won't let you click on the Apple ID to change it. What should they do?

    My parents just bought an ipad. Their apple ID is correct in all the places except in the iTunes and App Stores settings. It won't let you click on the Apple ID to change it. What should they do?

    Try reset iPad
    Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
    Note: Data will not be affected.

  • HT5787 I have reset my password  but I cloud and App Store won't accept new password

    I have reset my password and my I cloud and App Store won't accept the new password

    Normally it's the Apple ID that's tied to your content not your password (You can change your password every day if you want to). Try again and choose the option I forgot my password and your will get an e-mail how to go about it.

  • I have enabled iTunes and App Store fingerprint authentication on the iPhone 5s.  However I still receive a prompt for my Apple ID password vs my Fingerprint.  Any way to resolve this?

    I have enabled iTunes and App Store fingerprint authentication on the iPhone 5s.  However I still receive a prompt for my Apple ID password vs my Fingerprint.  Any way to resolve this?

    Ok thanks - that explains it:
    From the Apple article: "
    Note: Touch ID cannot be used for purchases if Require Password in Settings > General > Restrictions is set to Immediately."
    Not sure why - but clearly intentional.

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