ITunes and Apple TV and purchased content
I have a new 2nd gen Apple TV. To test things out, I bought a couple of TV shows via the Apple TV. Should I see those shows in iTunes on my computer?
Conversely, if I have TV or Movie content on my computer that I bought via iTunes, should I see that on the atv under the Movies or TV Shows menus? Right now, I see them only through home sharing and the Computers menu.
If "yes" is the answer to either of those questions, I'd like to know how to make it happen. Everything else seems to work fine, including home sharing.
Thanks in advance!
AppleTV1?
This issue affects AppleTV1 users since end of October.
Please send feedback.
http://www.apple.com/feedback/appletv.html
Simplest soution seems to be to buy a free TV episode on AppleTV itself which somehow updates authorisation.
If it's a streaming only (My Shared library content on AppleTV) library simply go to AppleTV Computers, highlight the library and select and remove it. Next add it back to itunes as a share/stream library (or top sync library if you don't have one) and again this should sort it out (did on mine). If it's an existing sync library then removing/readding will work but will erase AppleTV content and require a complete resync. Transfer AppleTV purchases first (right click on device in iTunes) just in case.
AC
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Error code -45054 from iTunes store when trying to purchase content
Tried everything I could think of. Had already done a fresh install of OS Mavericks and this issue recently came up. Couldn't find any threads describing a fix so any help is appreciated.
error code -45054 from iTunes store when trying to purchase content
Specifically:
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An unknown error occurred (-45054)
There was an error in the iTunes store. Please try again later"
3 days later...same error code.Hello there, Tyger2204.
The following Knowledge Base article offers up some great steps and additional reference links for troubleshooting issues connecting to the iTunes Store:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Feel free to begin with these recommended steps:
Make sure your computer is up-to-date and meets the following requirements
Make sure that you can access the Internet on your computer or device.
Make sure that your computer meets the iTunes minimum system requirements.
Make sure that your operating system is up to date:
For Mac: Choose Apple () > Software Update to determine if updates are available for your computer.
Troubleshoot issues on a Mac
If you haven't been able to connect to the iTunes Store, a software conflict or your Internet service provider (ISP) may be blocking your access.
Update iTunes and Safari to the latest version.
If you have a firewall, your settings may be preventing you from connecting to the iTunes Store. Follow these steps to configure your firewall.
You may need to reset your keychain. Connection issues are occasionally caused by keychain issues. Learn how to use Keychain First Aid to resolve any issues with your keychain.
If you're receiving a specific error message, follow these steps.
If the issue still persists, contact your Internet service provider and confirm that these ports and servers are enabled over your network.
Thanks for reaching out to Apple Support Communities.
Cheers,
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ayorico15 wrote:
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ayorico15 wrote:
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Hi:
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Hopefully this will be helpful to someone else with these problems.After suffering with the Apple TV for four months, and scouring the internet for fixes, tricks, and workarounds before posting, I have to wonder how many thousands of people there are silently slamming their heads on the sofa while they wait for apple TV to unfreeze, catch up to their attempted remote prompts, or simply just restart as if ATV even gave up on itself. (issues are in Bold)
I have to opt with the streaming feature to bring my movies, music, and photo's to a big screen and home theater sound system due to a 2TB (mostly full) Western digital external HD plugged into the 802.11n airport extreme.
A possible reason for *the 2 second stoppages in play of movies and music are that the airport has to link the music/movies to my computer(itunes), which must travel back to the airport to go to the apple TV.*
I'm also using the iphone for remote use, being that the infamous IR issues with the standard remote are so notorious, I wouldn't be surprised if Best Buy started selling the ATV with white paper already taped to the sensor.
*While using the main menu, 1 out of 4 times in a five minute period of navigating the ATV, the product is unresponsive to commands from either type of remote, and I am left to:*
*1. wait until it unfreezes after about 4 min (60% of the time) when all prompts are suddenly recognized by ATV, all at the same time, to which often it goes back into another multi minute freeze before use is temporarily made available again.*
*2. hold the menu button down on the IR remote so ATV restarts after i've waited over 5 min to see if the freeze will work itself out(15% of the time) or*
*3. try to wait out the issue until the ATV restarts itself with no prompted action (10% of the time) to which I am asked to pick a language again and given the option to restart, run diagnostics or restore factory settings.*
*---The last 15% of the time ATV stays frozen and unresponsive to any remote for, in my estimation ever (I literally waited almost two months, pressing buttons many times a day to try an wake the ATV got nothing but a screensaver before i gave in), until you're forced to pull the plug because the holding-menu-button restart option isn't even working **
I've tried restoring factory settings, changing IR remote batteries, unpairing and repairing, unsyncing and resyncing both itunes libraries, remotes and airport extreme connections, jogging the itunes preferences, putting paper in front of the IR sensor, restarting both itunes and unplugging the ATV, and I even went back to exchange the apple tv for another apple tv to see if it was just an issue with the hardware...nothing has eased these ailments.
The airport and all wireless devices in-play are no further than 15 feet from each other, including the airport, which is just on the other side of a very thin wall w/i 10 feet of the ATV.
*If, in the menu freeze, (which, again happens about 25% of the time i attempt to navigate the ATV menu) you give up on the iphone remote, u see the ATV is receiving the signals from the IR remote, but nothing moves most of the time (mentioned above) and the best you might get after waiting and trouble shooting long enough is the screensaver stopping for a split second, when u press a button on the IR remote, before continuing to ken burns until you want to use the ATV to play frisbee with interstate 20 traffic.*
I'm not sure if Apple over-engineered this device to the point where it's tripping over itself to perform the most basic functions, but I bought this device so I could watch my movies and listen to my music wirelessly, and at this point, the DVI wire and headphone jack splitter are a much more reliable (yet burdensome) option than the ATV.
If I had to guess, it seems most problems stem from users who stream from an external hard drive, whether it be plugged into the host computer, or broadcast wirelessly (this is not taking into consideration the IR remote issue). This might be an unpopular suggestion to Apple, and i'm sure you have some reasoning for not making this an option, either for monetary or twisted legal obligations but the internet complaint factory might be a little less whiny if you just simply make an option to have the ATV be a screen emulator, with AirTunes, and cut all the other youtube, direct internet to ATV garbage that 65% of the people using this product didn't buy it for.
I have been nothing but awestricken with Apple products since I was a child, and thought there were no ends to the company's ability to make products that work with each other easily, seamlessly, and without the need of a computer engineer to set it up for you. Unfortunately though, it seems, for the time being, we might have met the limits. -
my iphone will no longer register as a my iphone on my itunes account it just shows up as apple iphone and i cannot sync anything to it, im using the latest version of windows computer
Device not detected in iTunes for Windows
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