ITunes and Audible

I just added a second audible account to my iTunes, but when I synched my iPod, it said that not all tracks could be added because only 2 accounts are allowed. I only have two accounts, and I have no idea how to check to see if it somehow added a third account somewhere. How do I fix this?

Solved my issue when I realised I was logged into the Apple Store under newer of my 2 Apple IDs. Switched and can now add new Audible purchases. Not sure why which Apple Account I'm logged in under affects Audible purchases though — that ID is different again.

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ITunes and Audible compatibility after transfer to new computer

I've had a serious compatibility problem between iTunes and Audible eversince transferring to a new computer. This after iTunes and Audible worked seamlessly for two+ years on my old computer.
At first iTunes would not accept my Audible username/password, then after reinstalling and updating both iTunes and Audible Manager I received a "you cannot authorize any more computers for this account. You must deauthorize at least one other computer . ." error message. I've deauthorized, then authorized my computer twice in an attempt to correct whatever is causing this (two computers are automatically authorized when I've done this) but I still get the "you cannot authorize . . " error message whenever I try to import my Audible files.
I'm using an external HD (from the old computer)as my music folder location for iTunes, however Audible is downloading to my computer's HD. Can this have something to do what's going on? I've also tried disabling the firewall with no success. Have also made sure Audible and Apple are both "allowed" in Firefox's content. Any suggestions on how to resolve this?

I would try copying over the tracks from your XP computer again as the files from the first transfer may be corrupted.
B-rock

ITunes and Audible Accounts

I'm a bit confused with these two. I lost one authorization due to a hard drive crash and now I want to reformat my drive to reinstall everything fresh so I want to deauthorized my computer before erasing so can authorize again without loosing another authorization. Went to the Advance menu and clicked on deauthorize my computer and get a message of name and password wrong, meanwhile I'm logged in to view my account on iTunes, are they separate? why should I have two different names and passwords to deauthorize? Makes no sense. Also read that Audible accounts are created for audio books, I don't have nor ever bought audio books, what is this? I never had an Audible password set in the past, only an Apple iTunes account. Can someone explain how are the two linked? and why do I need to deauthorize my computer with a separate company?
Sure I'm missing something, don't know where .

Probably better raised with Audible / Amazon - iTunes simply applies their rules for enforcing DRM on usage of Audible (.aa) files. I don't believe, though, that authorization is applied to an iPod - you just need to be authorize your computer with a specific Audible account to be able to play audiobooks and to sync them. If you have details of your Audible accounts then I assume you could use Store > Deauthorize Audible Account... several times and each time you get this prompt:
enter the username and password for each account until they've all been cleared. Then reauthorize the Audible accounts corresponding to the content in your library.
I don't think that the details of your Audible accounts are available from within iTunes or in its accessible files. You can, however, open up an Audible (.aa) file in a suitable editor (I just used TextPad to do this) and you can see your Audible username embedded near the start of the file.

Problem with Vista x64 and Audible in iTunes

I've made a clean install of Vista x64.
Installed iTunes and started it off reloading my music. When it came to .aa files from Audible it prompted me for my audible login - which I gave. It then rejected my login and skipped all my audible stuff.
I've now tried several times to completely wipe iTunes from my system and reinstall it (even tracking down all the config stuff it installs and doesn't remove on removal) and still have no luck. I've also tried the vista permissions fix.
Problem is iTunes seems to think it's authorized on Audible as I have a 'DeAuthorize Audible account' option under advanced. If I enter my login under this, or when prompted when trying to add an Audible file I get a "Could not authorize this computer because an error occurred (-44012)" error message.
Anybody have any clue about this, because google hasn't.

I believe that's just to fix permissions if you can't play back music you've purchased from the music store.
I did try running it anyway, just to see if it made any difference, it didn't.

HT203433 I purchased an audible book from iTunes and don't know how to download the book into iTunes on my computer

I purchased an audible book from iTunes and do not know how to download the book into iTunes on my computer

audible supports their content, including importing to itunes:
http://audible.custhelp.com/app/answers/detail/a_id/3130/~/how-to-import-audible -content-to-itunes-(pc)

Accessibility of iTunes and iPod for Blind users

In any of the updates to Itunes or Ipod has the ability to use the product by the Blind been considered? Being a Low-Vision/Blind user I think accessibilty has gotten worse instead of better. This is not just an Itunes on Windows Issue. Itunes on the Mac barily works with VoiceOver
In 7.0.X here are a few things that broke.
1. The Album flipping view mode cause Screen Magnifiers to have problems with Overlay and the Album art is not magnified.
2. No way to navigate the Itunes store if you are totally blind. Why not just let us browse it in Internet Explorer or Firefox and then download afterwords into Itunes.
3. Standard methods for navigating Menus, Tree Views (source list / playlist side) do not work always and some times have very unexpected results.
There are very easy ways to fix this. As you are updating the application make sure that each control or widget gets its own MSAA information. On the Mac side make your developers actually follow your own standards for accessibility even if it means rewriting the program. Well they are at it they can fix most of iLife and Pages.
Now onto the Ipod 3g 4g 5g and the Nano 1g and 2g, These devices with some practice can be used by a blind person if they are setup correctly by someone sighted. Thats all well and good except if you just went out and bought a shinny new 80gb Ipod and now don't know how to navigate it. Well the solution to this is actually very easy. Durring startup it could play a quick set of clicks to let a blind user know it is doing something. Then once it is up and running the menu system could playback via the headphones recorded speech files stored in directory already on the shinny new Ipod. Something like "Main Menu" "Music", the user slides their finger around the wheel one spot to the right and "AudioBooks" and so on. Now your question comes to artists and genra's and Album titles. This could be a feature of the new ITunes 7.1.x where when you are syncing your Ipod it goes to the iTunes store and gets the appropiate audio files needed. or using the Very Nice Apple TTS makes the files on the fly and stores them. You say this would use up space on the Ipod, well yes it would and you could make so a sighted user could turn it off until the iPod resets or they if they are really cramped for space could remove the directory with the sounds in it, but restoring the iPod would put these features back in place. These features have more use then just for the blind, who are highest population for buying audio content be it Unabridged audio books, CD's, or from online sources. Once these features are out in the general public and touted as be available you will have the busy business traveler to the jogger using them, epecially when it is not appropriate to take your eyes from something else, like driving. A driver could just reach down and touch the iPod and press the menu key and here "Music Menu", "PlayLists". Now we click the center button and our drivers heres "Gym Workout" clicks the wheel around to the right and heres "Peaceful Drive". He/She press the play button and heres "Playing, Peaceful Drive, 15 items in list" now this next part whould need to be toggleable on and off, while the iPod is cueing up the song it could say the song name and artist but this could be distracting.
Now if you really got brave with this project you could just add the TTS (Text to Speech) program into the Ipod. It would probably only take as much space as the new games you are selling for the 4g 5g and nano's. I know the Ipod has enough processer power. If it can play compressed video it could be executing a speech synthesizer in the background. With the dropping cost of the iPod I can see you may have to make this an add-on. That would be fine but include like a ten-day trial period with each new firmware update and have it on by default. This way allowing the user base to have time to see what it can do for them. If this is the choice then it should be a very inexpensive addon. Like in the $40 range. With the very extinsive userbase of Ipod's out there the Return on Investment should be very quick. if just 10% of the 300,000 blind people in the USA bought it, that equals 30,000 times $40 equals $120,000. This is not including the Learning Disabled, general poplulation, and people in foriegn countries who would love to have the stuff read it them. Now back to the blind, currently the devices made for the blind that are "accessible" cost from $400 and up that can play digital content not burned to a CD. So, if this was made for the Nano 2g a blind person could spend $200 on the device and $40 on the speech after the ten-days are up or they are coming close. The are still ahead by $160. Now if the person is a eclectic listener like my self then I would buy the 80gb unit at $350 and add the speech for $40 and have all the space I needed for my music, books, and my recordings I do with the Belkin recorder.
Another feature that should be looked into is the ability to play Daisy Content from Recordings for the Blind and Dislexic http://www.rfbd.org This is the new style of releasing text books to those you can not read regular print. They are stored on a CD in mp3 format with a encryped index. Now this type of thing is not a problem since you already have support for your own and Audible's digital rights management in iTunes and adding another method would not be that hard. An iPod Nano 4gb could hold 6 to 8 books for a Grade School, Middle School, High School, or College student. That would be greate, one small device to play content and no worrrying about what Cd the chapter is on or where you put the CD's, and not having to carry around a CD player just for the books. Also an iPod has become common place enough to not be notices.
Shawn,
This will be cross posted to my blog and to the Ipod Forum here. My Blog is located at http://wizardwlf.spaces.live.com

My goal is not to directly influience Apple. I am trying to influiece you the customer to write feedback to Apple, if not on your own behalf, for your family member who is blind/low vision, a blind co-worker at your office, a friend of a friend even. Apple will see my one comment in feedback and say he is just an extremist and being it is just one comment just ignore it becuase their are much cuter things some marketing person wants them to do. They may just respond with use the Shuffle it doesn't have a screen. Why should the blind be limited to 1GB of space?
So here is your chance. Talk to your friends who use the Ipod/Itunes, talk to the manager at your local Apple store, tell them all to think about what they could do with a talking iPod, let alone the accessibility this would give the blind.
The Mimico Kid wrote this in the iTunes Windows Forum
Shawn,
I did a quick search of the Apple web site and found a fair bit of information on accessibility issues for the Mac OS X operating system in general (you might want to have a look here if you're interested) but couldn't find anything relating to iTunes for Windows in particular.
Since Apple has set up these forums for users to help one other with their problems, there isn't much we can do as far as acting on your suggestions. You might want to submit your comments directly to Apple by filling out the forum on this page: http://www.apple.com/feedback/itunesapp.html .
All the best!
I wrote back:
Yes that is a pretty advertisement page for the Tiger Accessibility and for the accessibilty of the hardware.
But what is missing is the same page for iTunes and iPod. Those two products which right now are Apple's Hot market. They do not even train the sales staff in the Apple Stores to use and demonstrate these features to a parent / spouse/ child of someone with a disability.
VoiceOver is great in the finder and terminal and mostly works in Safarie and Mail. It mostly works in system dialog boxes but forget AppleWorks, GarageBand, Microsoft Office. The ProTools folks are actually working on making that program work with VoiceOver even better.
My best recommendation to anyone on this forum who is a Mac User. Use SearchLight to find VoiceOver. Now read some of the documentation to get the gist of how it works. Once you have done this, Start VoiceOver and turn off your screen. Try using the keybard commands you just learned or even the ones you think you know in iTunes. You will find it extremely hard to navigate.
Shawn

I'm new to Itunes and I accidently purchased duplicate audio books .Can I cancle before the second book downloads?

Is it possible to cancel a duplicate audiobook download ?Didn't realize it wad downloading and reordered same book.

Same problem.After 30 min figured it out.
For me:
hooked up iphone 5 to imac
Updated ios7
updated itunes
downloaded audible.com app and signed in/registered
went to books tab on iphone while still plugged in
manual dowload selected audiobooks on syn audiobooks.
sync and dowload onto iphone
turned off iphone
restarted
audiobooks were under more in music icon on iphone.
Rather long and silly-but worked.Just had to now redownload all my music as it erased music.
Seems you can not manually sync music,and audio books-its one or the other.When you click on,the other goes off.Just had to do it sequentially.What made apple a great company seems to be slowly eroding.

HT201272 I have accidentally deleted an Audiobook from my iPad. It was purchased from iTunes (not Audible - though it is an Audible product). It does not appear in the list of previous purchases. How do I 'find' it to re-download it?

I have accidentally deleted an Audiobook purchased from iTunes. (Purchased from iTunes, not Audible, but it is an Audible product). It does not appear anywhere on a lost of previously purchased items. How can I 'find' it and re-download it? Thanks!

Sorry, but audiobooks cannot be downloaded more than once without charge, so if you don't have a viable backup, you may be out of luck. You can, however, contact the iTunes Store, explain the situation, and see if they can make an exception for you.
http://www.apple.com/support/itunes/contact/
Regards.

ITunes and Garmin GPS

I have this fabulous new Garmin 3490LMT. It comes Audible ready, but I cannot figure out a way to get the audio books I have already purchased (and listened to on my IPOD) out of iTunes and onto the Garmin device. Am I missing something? I tried manually movingthe device to the Garmin - but that did not work.

Apple will not let Audible install their Audible manager on Macs, insisting that iTunes does the job.
What audible.com actually says is, "Mac users using iTunes do not need to download any additional software. Audible files will download directly into iTunes." To me it reads like Audible didn't even bother writing one since iTunes already downloads their content. But you are right, iTunes does not support the myriad of third party devices out there. However, there is often still some way to get files onto a device. For example, page 49 of the Garmin manual says, "Your device and memory card appear as removable drives in My Computer in Windows and as mounted volumes on Mac computers." If you do some poking around you'll probably find where the audiobooks are stored and can just drag them from the iTunes library to the device. I do this with my non-Apple MP3 player.

Screen flashes very fast and and audible sound seems to be alarming

screen flashes very fast and and audible sound seems to be alarming

Welcome to the Apple Community.
If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Reconnect the power cable (only for Apple TV 3)
Open iTunes.
Select your Apple TV in the Devices list, and then click Restore.
(You may already have a micro USB cable if you have a camera or other digital device)

WebOS and Audible aa format

When will the encryption support for the Audible.com aa format be available? I have heard from Audible and they say they need "hardware" support from the phone vendor. Since the Pre can look like an iPod to iTunes, having the decrypt support for the format should be all that is needed. I can't believe this is terribly difficut for the WebOS folks at Palm. I know there are people waiting for this support before getting a Pre. I used Audible for many years on my Treo-650 and love it.
Post relates to: Pre p100eww (Sprint)

I am concerned about this too. I am a long-time subscriber to Audible. I have used the service on my Palm Zire72 and currently on my Palm Centro. I am hoping to upgrade to the Pre soon, and I wanted to know if there are plans to have a native WebOS app for the Pre? It sounds like this will require Palm and Audible to get together on the encryption. Does the current AudibleAir app run under the MotionApps Classic app? If not, is this also because of the encryption?
This isn't a dealbreaker for me, but I will be very disappointed if the Pre cannot play Audible audiobooks. I'm sure this will come about soon, as Audible is a major player. Here's hoping there's a solution.

I updated iTunes and now cannot hear my audiobooks. Everything else works, but not audiobooks. How do I fix it?

I received an alert saying that it was time to update iTunes and I did. When I went to listen to an audiobook on my computer it played, but no sound was forthcoming. I tried all the other venues(music. podcast,etc) and they all work fine. The books are from audible.com and I have 42gb of them, so this is s first time problem.
What do I need to do?

There may be a work around... Am unsure how you are adding the file to iTunes, if youre importing it directly or not, but this worked for me...
Delete existing entry in iTunes (right click on the audiobook and show in windows explorer and delete actual file also)
Redownload audiobook with Audible Download Manager.
When asked if you want to download directly to iTunes, select NO
Locate downloaded file, drag and drop into iTunes library, should now play.
I think Ronson58 maybe right that it has something to do with iCloud affecting the DRM signing for that file, which has been broken by the iTunes update, and reimporting in this way recreates the DRM signature.
I hope this helps. Please post back with any findings.

I appear to have lost all my audiobooks from itunes and cannot download a new purchase to my ipod. I have tried uninstalling and reinstalling itunes but this has not helped - I am desperate as I depend on my ipod for listening to books

My ipod touch has lost touch with my itunes account. I appear to have lost all my audiobooks from itunes and a nook I downloaded from audible.com last week is on my itunes but I cannot syn it to my ipod. I have tried uninstalling and reinstalling itunes but this did not work and I now have a different screen with itunes which I am not familiar with. I need my ipod for audiobooks and podcasts because I have a visual impairment.

iTunes 11 does some thinks differently. See:
iTunes 11 for Mac: Set up syncing for iPod, iPhone, or iPad
or
iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
Also
If you have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar. The sidebar is where Devices appears. and Control+B to show the Menu bar

Playcount and other Stats Not Sync'ing up between ITunes and Nano

Anyone know why the playcount and other stats won't sync up between an Ipod Nano and ITunes?
I am trying to get my wife's ipod set up on our shared computer. Using Windows XP, I've created seperate user accounts with seperate libraries both using the latest version of ITunes and things have worked great so far. Songs have transferred, audible works. Yet for some reason the playcount info isn't updating and it is one of the things she really wants to work.
Any thoughts?
PC Windows XP 2 IPods 1 Computer using the seperate user profiles trick.

If you are using manual updating rather than one of the automatic updating preferences, playcounts are not synced back to iTunes from the iPod.
Patrick

Just did a sync with my iphone and all my books are gone in itunes and my phone!

How can I retrieve my audible books after syncing my iphone. It asked if I wanted to transfer my new iphone apps to itunes and I said yes. It transferred those apps but deleted all my audible books. I tried to use time machine to go back to before the sync but I get this message.
“iTunes” can’t be modified or deleted because it’s required by Mac OS X.
What can I do to get them back.

Please don't type in block capitals, they are harder to read and it feels like you're shouting at the reader.
Try re-start the Phone and if that fails try reset the phone.
Regards
TD

ITunes and Audible

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