ITunes and Bonjour

Trying to download latest update, but it keeps asking for bonjour.msi file and I don't have the file.  How do I get it or is there a way to download without bonjour?

it keeps asking for bonjour.msi file
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove".
Restart the PC, and try another iTunes install. Does it go through properly this time?

Similar Messages

  • HT1923 my itunes and bonjour wont uninstall

    my itunes and bonjour wont uninstall

    That's perfect, thanks.
    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
    Next, select any iTunes entries and click "Remove", as per the following screenshot: 
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • Can't unistall itunes and bonjour

    When I try to unistall itunes and bonjour I get an error saying it can't find it. But I can't open itunes or update to newer itunes because older version of bonjour can't be unistalled. It on my computer, I just don't know where its located on my hard drive to unistall it.

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
    Next, select any iTunes entries and click "Remove", as per the following screenshot: 
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • ITunes and Bonjour services

    Hello All
    iPod Touch 3rd Gen v 4.2.1
    Desktop Windows 7 Prof 32 bit
    This morning I updated my iTunes to v 10.5.3.3. Then I tried to sync between an app on my iDevice and a desktop component on my Windows Desktop. Before the update of iTunes everything synced correctly....after the update I could not sync with my desktop. The app's Support advised that I should uninstall Bonjour services from my desktop and reinstall. The Bonjour on my desktop is v 3.0.0.10 (updated by Apple when iTunes updated) and the new download to install would be v 2.0.2  The app's Support believes that this version of Bonjour is conflicting with their desktop sync conduit.
    What will happen to iTunes and/or syncing my iDevice with iTunes by installing the lower version of Bonjour?
    Thanks

    Does your ASUS also have an ethernet NIC card?
    By looking at the Bonjour service, the dependency tab shows Bonjour is dependent on TPCIP. And therefore, the brand of NIC card installed with its drivers or firmware.
    I was thinking along those lines...several folks are having this problem and I wondered if it was a certain brand or release of NIC card. I'm sure Apple did not test every NIC card on the market. They'd never get anything released.

  • Unable to uninstall Bonjour and iTunes, and cant get into iTunes at all!!!

    I have been trying to install the new iPhone update for iTunes 9 (I have Windows Vista), but it didnt work. So following advice on the Apple Support pages I tried uninstalling it, as it suggests in this order... 1. iTunes 2. QuickTime 3. Apple Software Update 4. Apple Mobile Devices Support 5. Bonjour 6. Apple Application Support, and managed to uninstall everything apart from iTunes and Bonjour, it just will not let me remove these?? so I have tried to re-install iTunes 9, and then I get a message coming up saying 'the older version of Bonjour cannot be removed' and then at the end it says 'installation interupted' I now cannot open iTunes at all and the message I am getting is 'this action is only valid for products that are currently installed' very annoying as I cant do anything at all and so am unable to sync my iPhone!.
    I hope someone can help!
    Many thanks

    1. iTunes 2. QuickTime 3. Apple Software Update 4. Apple Mobile Devices Support 5. Bonjour 6. Apple Application Support, and managed to uninstall everything apart from iTunes and Bonjour, it just will not let me remove these??
    What error messages are you getting when you try to uninstall iTunes and BonJour, Catz? (Precise text, please.)

  • I was cleaning my computer up one day and I think I may have deleted something pertaining to iTunes and now it won't let me update to the newest version. It won't even let me uninstall iTunes or bonjour.

    I need help!

    What error messages are you getting when you try to uninstall iTunes and Bonjour? (Precise text, please.)

  • I have a problem with my computer recognizing my new iphone when i uninstall itunes and reinstall it does not download properly and bonjour will not load any ideas of what to do

    I have a dell lap top with windows 7 that won't recognize my iphone 5c. The driver's will not install with out a problem, I talked to apple support to try to fix this problem, I unistalled itunes and reinstalled it, now itunes did not download properly, bonjour does not load and i can not burn cds, I have uninstalled and reinstalled twice with the same problem. If anyone can point me in the right direction that would be great

    You are right, but how could i send it to Apple? when the phone company first replaced my iphone they had in stock alots of iphones and they just sent mine back to Apple and gave me a new one, so all i did is to give them my phone, but now how could i sent it to Apple? and i cant send it by myself, and the store wont do that, its a lost for them.. so sending it to Apple wasnt an option from the begining.
    and for the record, i dont think the store where i bought it is an authorized shop.. its just a store who boughts phone's from Apple in a low price and sells it in much more money..

  • HT1923 Want to uninstall iTunes and reinstall. Unable to remove Bonjour and Apple folders. Error message that they are in use. iPodService.exe is not running.

    Want to uninstall and reinstall iTunes. Ran uninstall for itunes and QuickTime. Unable yo remove Bonjour and Aple program. Error message that they are in use or the folder is open, ipodservice.exe is not running.

    " The feature you are trying to use is on a network resource that is unavailable. I tried to uninstall iTunes, and it would not uninstall. It gave me the following message " The path C:\documents and settings\network service\local settings\application data\apple\apple software update\iTunes.msi cannot be found.
    Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    To install the utility, doubleclick the msicuu2.exe file you downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • I am unable to install the newest update for itunes and quicktime because of a bonjour error about path not being located

    I have windows 7 and I have been trying to install the newest update for itunes and quicktime but I keep receiving the same Bonjour error. I even tried to do it manually and no luck. I also tried to unistall bonjour but it would not even allow me to unistall it either. No matter what I do I get the same error listed below:
    The path C:\users\owner\appdata\local\apple\apple software update\bonjour64.msi cannot be found. verify that you have access to this location and try again or try to find the installation package "bonjour64.msi" in a folder from which you can install the product bonjour.
    I would greatly appreciate any help because this appears whether i am trying to install the updates or remove bonjour to reinstall. I am stuck.
    Thank You in advance!!!

    The path C:\users\owner\appdata\local\apple\apple software update\bonjour64.msi cannot be found. verify that you have access to this location and try again or try to find the installation package "bonjour64.msi" in a folder from which you can install the product bonjour.
    Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on 25 June 2010. First we have to find a copy of the utility.
    Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
    After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
    If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove".
    Quit out of CleanUp. Restart the PC, and try another iTunes install. Does it go through properly this time?

  • I am having problems opening iTunes! ever since I updated to 10.5.3ver, I cannot open the application.  I have deleted iTunes and all associated apps (bonjour, Cloud, Apple support apps, etc) and still something is wrong. I cant find it anywhere; where di

    i am having problems opening iTunes! ever since I updated to 10.5.3ver, I cannot open the application.  I have deleted iTunes and all associated apps (bonjour, Cloud, Apple support apps, etc) and still something is wrong. I cant find it anywhere; where did it go? I received the download confirmation each time for each application!  HELP!!  Using Win7 (64-bit)--IE9

    Your post is too difficult to read. Please repost using paragraphs.
    In the interim... For All things TM... See Pondini's Excellent information here...
    http://pondini.org/OSX/Home.html
    In particular... FAQs and Troubleshooting.

  • I'm trying to update my iTunes and it says that an old copy of bonjour can't be uninstalled. Then the download just stops. Any help is appreciated.

    I am trying to update my iTunes and a message comes up that an old copy of bonjour cannot be uninstalled. The download just stops. I tried to uninstall bonjour but it says I need to find an alternate route to bonjour. I'm not particularly computer technically savvy, so I'm not sure how to rectify this. Any ideas?

    Download the Windows Installer CleanUp utility from the following page (use one of the links under the thingy on the page):
    http://majorgeeks.com/download.php?det=4459
    To install the utility, doubleclick the msicuu2.exe file you downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
    Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • I can' install itunes in my pc i can't  remuve the old apple software and bonjour program

    I can't install itunes in my pc I can't remuve the old apple software and bonjour program.say is windows error (126).

    Place the Device into Recovery mode... All Data will be Lost...
    http://support.apple.com/kb/HT1808

  • I am trying to download the newer version of itunes and my computer keeps saying it cannot find bonjour file.  It also will not let me remove either bonjour or itunes?

    I am trying to download the newest version of itunes and my computer says that it cannot find bonjour file?  it will also not let me remove the existing bonjour or itunes program?  any help?

    Try the following user tip:
    Troubleshooting issues with iTunes for Windows updates

  • I cannot access or reinstall Itunes, and my ipod isn't being detected

    So, sometime after the fall of 2010, which I suspect was after iTunes 10 was launched, I noticed I couldn't access iTunes.
    It read error 2330.
    I did some sleuthing for months, and now I get these error messages under the heading "iTunes + Quicktime" when I attempted a re-installation of iTunes:
    "There's a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor"
    "An error occurred while attempting to create the directory: C:\Documents and Settings\All Users\Application Data\Apple Computer\iTunes"
    In the past while attempting to re-install iTunes, I got error message 2330...STILL don't fully know what this means.
    I currently have Bonjour, the iTunes folder, The iPhone Configuration Utility folder, and Quicktime on my desktop...The actual programs are also in my C:\ drive in Program Files...I can also see Apple software in the Add/Remove Programs section of the Control Panel on my PC.
    I seem to be able to access iTunes/iTunes store via the executable file in the iTunes folder by clicking "iTunes.exe", but no other way...I also noticed that the software will run normally, but not detect my iPod or allow my computer access...So in other words, iTunes doesn't recognize my computer as being authorized for my account, and yet it displays my email address in the upper-right hand corner of iTunes.
    It's like I can only access a "half version" of the full iTunes I once had by going through that folder...No clue what's happening or what files may be missing or corrupted.
    Quite simply put, I need help...I want to be able to use iTunes and my iPod Touch (1st gen) like I was able to this past fall before the mysterious accident or corrupt files ruined everything.

    For that 2330 error, run chkdsk on your C drive.
    How to perform disk error checking in Windows XP
    http://support.microsoft.com/?kbid=315265

  • I tried to update itunes and now it won't open, how do I fix it?  Will uninstalling and reinstalling erase my library?

    I tried to update itunes and now it won't open, how do I fix it?  Will uninstalling and reinstalling erase my library?

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

Maybe you are looking for