Itunes and DVD drive

Itunes is making my dvd drive disappear. Any suggestions. I have to delete itunes, use my dvd drive and then reload itunes.

I thought everyone liked a magic act.

Similar Messages

Itunes won't load CDs automatically and I have to restart it everytime to load 1 CD. I have ensured I have latest Itunes, latest DVD driver, start itunes from program library in safe mode but nothing works. Any ideas ?

Itunes won't load CDs automatically and I have to restart it everytime to load 1 CD. I have ensured I have latest Itunes, latest DVD driver, start itunes from program library in safe mode but nothing works. Any ideas ?

I have had a similar problem with my system. I just recently (within a week of this post) built a brand new desktop. I installed Windows 7 64-bit Home and had a clean install, no problems. Using IE downloaded an anti-virus program, and then, because it was the latest version, downloaded and installed Firefox 4.0. As I began to search the internet for other programs to install after about maybe 10-15 minutes my computer crashes. Blank screen (yet monitor was still receiving a signal from computer) and completely frozen (couldn't even change the caps and num lock on keyboard). I thought I perhaps forgot to reboot after an update so I did a manual reboot and it started up fine.
When ever I got on the internet (still using firefox) it would crash after anywhere between 5-15 minutes. Since I've had good experience with FF in the past I thought it must be either the drivers or a hardware problem. So in-between crashes I updated all the drivers. Still had the same problem. Took the computer to a friend who knows more about computers than I do, made sure all the drivers were updated, same problem. We thought that it might be a hardware problem (bad video card, chipset, overheating issues, etc.), but after my friend played around with my computer for a day he found that when he didn't start FF at all it worked fine, even after watching a movie, or going through a playlist on Youtube.
At the time of this posting I'm going to try to uninstall FF 4.0 and download and install FF 3.6.16 which is currently on my laptop and works like a dream. Hopefully that will do the trick, because I love using FF and would hate to have to switch to another browser. Hopefully Mozilla will work out the kinks with FF 4 so I can continue to use it.
I apologize for the lengthy post. Any feedback would be appreciated, but is not necessary. I will try and post back after I try FF 3.16.6.

CD-ROM and DVD drives recognised but not working after iTunes uninstall

I recently uninstalled iTunes. The CD-ROM and DVD drives are present on "My Computer" but will not recognise when a CD or DVD is inserted into the drive.
According the the Device Manager both are working propoerly. I already tried Update Driver, Roll Back Driver and Uninstall Driver but continue to have the problem.
Any ideas please?

Has anyone found a solution to this? I'm running into the same problem. My DVD drive can read CD's but no DVDs at all. I tried all the suggestions like deleting the System Registers and loading new drivers/firmware, etc, and nothing. This all started after installing iTunes!

CD and DVD Drives no longer visible in "my computer"

After loading the i-pod software, the CD and DVD drives are no longer visible in My Computer. They say they are present but not accessible.
Can any one shed any light on this subject
Thanks
Nick

My Father-In-Law is running into the same issue. He can use his nano fine, but he can't see his CD drive. He has discovered that if iTunes is open, then he can access the drive, but if iTunes isn't launched, the drive is not recognized.
He already had an existing version of iTunes on his laptop (it's an HP btw), and his problems started after he used the install CD that came with the iPod.
We are going to try and uninstall iTunes and then just download it off Apple's website to see if that corrects the problem.

ITunes makes DVD drive disappear

I installed iTunes for the first time on my machine after getting an iPod Touch. The next day I discovered my DVD drive icon was missing from the Computer window. I assumed it was because of iTunes since that was the only that had changed. I tried restarting my machine, no good. I uninstalled iTunes and my drive was back. I re-installed and uninstalled several times along with updating the DVD drivers, no difference in the outcome. I would like to be able to use iTunes. Does anyone have any suggestions?
Satellite P105-S6024 running Windows Vista

Satellite P105-S6024
The problem is caused by "filters" in the registry.
iTunes for Windows: Troubleshooting CD issues caused by device filters
The registry is a dark and dangerous place. It's easy to mess Windows up by making changes in there. If you are not familiar with registry surgery, read about it first. Start here.
What is the registry? - What is Registry Editor? - Back up the registry
Then read in the Help section of Registry Editor (regedit.exe).
Be sure to export keys prior to modifying them.
-Jerry

Which CD and DVD drives are burn compatible with 7.02.16

Upgraded to this version and now my DVD RW drive cannot burn CDs anymore from iTunes. Worked fine with previous versions.
Which CD and DVD drives are burn compatible with 7.02.16? I want to get an USB external drive that I know Apple supports and will support with iTues.

Upgraded to this version and now my DVD RW drive cannot burn CDs anymore from iTunes.
are you getting an error message? if so, what does it say?
could you also post your DVD/CD diagnostics for us? in itunes, go "help > run diagnostics", select DVD/CD diagnostics, and paste the complete results into a reply.

My Macbook Pro has a black screen when running in Bootcamp Windows 7. Since I updated the mac side my windows side now starts up with completely black screen - no prompt, nothing, Cap keys still light up as does mouse and DVD drive seems to run.

My Macbook Pro has a black screen when running in Bootcamp Windows 7. Since I updated the mac side my windows side now starts up with completely black screen - no prompt, nothing, Cap keys still light up as does mouse and DVD drive seems to run.
Will not show up in safe mode, will not show when started from Windows 7 DVD.
I suspect the Mac update wiped out my PC video drivers but can not think of a way to re-install?
Can see the PC volume from Mac side with files.
I've looked at all the online solutions so far and have tried most of them without success. Please help!
Specs:
2009 Macbook Pro, 3.06 GHz Intel 2 core, Max 10.6.8.
Model Name:          MacBook Pro
Model Identifier:          MacBookPro5,2
Processor Name:          Intel Core 2 Duo
Processor Speed:          3.06 GHz
Number Of Processors:          1
Total Number Of Cores:          2
L2 Cache:          6 MB
Memory:          4 GB
Bus Speed:          1.07 GHz
Boot ROM Version:          MBP52.008E.B05
SMC Version (system):          1.42f4
Serial Number (system):          7302300GANE
Hardware UUID:          B2D4B4B4-CD92-5C7A-BDC2-527D30DD8DF3
Sudden Motion Sensor:
State:          Enabled

EDIT: RESOLVED
For anyone else who finds their way here like I did, this link did it for me: https://forums.geforce.com/default/topic/527599/windows-8-issues-solved-please-r ead-if-you-39-re-having-black-screen-and-or-flickering-/
Specifically, the posts by Dunsany and valkyr did the trick. I booted in safe mode, uninstalled and deleted the Nvidia driver, disabled automatic driver installation, and restarted normally. I then manually downloaded and installed the previous Nvidia driver for my graphics card (which at the time of this writing was 335.23, rather than the latest which was 337.88), and everything is now bueno!
Two hiccoughs along the way: First, when I tried to uninstall the Nvidia driver the first time, when I restarted I got the login screen (which was a good sign), but it quickly went black again. I powered down, restarted in safe mode again, and repeated the uninstallation process, and it worked the second time. Second, when I started the manual install of the 335.23 driver, the computer played a sound similar to the one for disconnecting a USB device, and the screen went black. I'd seen a lot about trying to increase the brightness (though it hadn't worked up to this point; but if you haven't tried it yet, might as well); I tried it, and it worked! So far I'm back up and running. [/fingers crossed]
Hope this helps someone else!

Legacy IDE Hard Drive and DVD Drive

I wondered if anybody could send me in the right direction with this...
I have got the A55M-E33 motherboard and try to connect my old hard-drive and DVD drive (both IDE) to the motherboard using IDE to SATA converters. The BIOS detects both drives, however I don't think I got the right BIOS settings to accommodate the way the drives should be addressed. Has somebody used this kind of setup and would kindly share their experience please?
Thanks

what doesn't work?
also provide detailed system specifications, see >>Posting Guide<<

Secondary hard drive and dvd drive have the same location id's.

Product Name: HP Pavilion dv7 Notebook PC (DV7t-7000)
PRODUCT NUMBER: A5F92AV
SERIAL NUMBER: [removed for privacy]
My Secondary hard drive and dvd drive have the same location id's. The dvd drive can not write to any disk because of it. Had the dvd drive replaced and that did not help. Tried 3 different HDD and all the same outcome.
Secondary hard drive and dvd drive have the same location id's. The dvd drive can not write to any disk because of it. Had the dvd drive replaced and that did not help. Tried 3 different HDD and all the same outcome.
Please help,
Thank you
-Rick

This is what chat support said... Its like talking to yourself sometimes!!
[Wednesday, October 24, 2012 10:33 PM] -- Automatically generated message:
Your support request has been submitted and is in queue. Please wait momentarily while the system connects you with the next available support specialist.
[Wednesday, October 24, 2012 10:46 PM] -- Automatically generated message:
You are now chatting with support specialist JOLLY R.
[Wednesday, October 24, 2012 10:46 PM] -- JOLLY R says:
Welcome to HP Total Care for Notebook and Desktop support. My name is Jolly. I will be your technical support specialist today. Please give me a few moments to review your issue description details.
NOTE: For security reasons, PLEASE DO NOT send credit card information via chat.
[Wednesday, October 24, 2012 10:46 PM] -- JOLLY R says:
How are you doing today ?
[Wednesday, October 24, 2012 10:46 PM] -- Rick Friedman says:
Hi Jolly, I tried 3 different HDD's all of them were reformated and reimaged with the HP image from this laptop. When I try to populate the drive, it just closes the window. Same with the dvd drive. Other then no able to write to the dvd/cd drive, everything else is perfect. But that is not good enough...
[Wednesday, October 24, 2012 10:46 PM] -- Rick Friedman says:
Great, you?
[Wednesday, October 24, 2012 10:46 PM] -- JOLLY R says:
I am fine. Thank you for asking.
[Wednesday, October 24, 2012 10:48 PM] -- JOLLY R says:
Please let me know if the following details are correct for the notebook in question.
PRODUCT NUMBER: A5F92AV
SERIAL NUMBER: {Private Information Removed}
EMAIL ADDRESS: {Private Information Removed}
Am I correct?
[Wednesday, October 24, 2012 10:48 PM] -- Rick Friedman says:
Yes
[Wednesday, October 24, 2012 10:48 PM] -- JOLLY R says:
Thank You for confirming the details.
[Wednesday, October 24, 2012 10:49 PM] -- JOLLY R says:
Are you using the same notebook to chat with me which is in question?
[Wednesday, October 24, 2012 10:49 PM] -- Rick Friedman says:
Yes
[Wednesday, October 24, 2012 10:51 PM] -- JOLLY R says:
May I know since when you are facing the issue?
[Wednesday, October 24, 2012 10:51 PM] -- Rick Friedman says:
I few weeks ago now
[Wednesday, October 24, 2012 10:52 PM] -- Rick Friedman says:
HP swapped out the DVD drive and I swapped out the HDD's
[Wednesday, October 24, 2012 10:53 PM] -- JOLLY R says:
Please click on the start button and click on computer.
[Wednesday, October 24, 2012 10:53 PM] -- Rick Friedman says:
Reimaged, renamed, removed, rotated them to different bays.
[Wednesday, October 24, 2012 10:53 PM] -- Rick Friedman says:
ok
[Wednesday, October 24, 2012 10:53 PM] -- Rick Friedman says:
Open\
[Wednesday, October 24, 2012 10:53 PM] -- JOLLY R says:
Is the CD/DVD drive getting detected ?
[Wednesday, October 24, 2012 10:54 PM] -- Rick Friedman says:
Yes
[Wednesday, October 24, 2012 10:54 PM] -- Rick Friedman says:
Yes
[Wednesday, October 24, 2012 10:55 PM] -- JOLLY R says:
So you need te reseat the CD/DVD drive and the hard drive .
[Wednesday, October 24, 2012 10:55 PM] -- Rick Friedman says:
I did, over and over and over
[Wednesday, October 24, 2012 10:55 PM] -- JOLLY R says:
Okay
[Wednesday, October 24, 2012 10:56 PM] -- Rick Friedman says:
I have swapped out the dvd drive and hard drives
[Wednesday, October 24, 2012 10:57 PM] -- JOLLY R says:
Since you have already reseated the hard drive and CD/DVD drive, you need to send the notebook in for a bench repair.
[Wednesday, October 24, 2012 10:57 PM] -- JOLLY R says:
It will be a mail in repair service. I will send you a box along with packaging materials and a prepaid shipping label. Once you pack your notebook in the box you can drop it off at you nearest fedex drop box or you can schedule a pickup.
[Wednesday, October 24, 2012 10:57 PM] -- JOLLY R says:
Box would contain- packaging material, shipping instructions & pre-paid shipping label.
• Once you receive the box you need to put the notebook inside the box (without any accessories), call fed-ex- (1800-463-3339).
• Fed-ex would come at your place pick it up and send it back to hp.
• This service will cost you $0.00
• Standard turn around time for service is 7-9 business days.
You can check the status of your order by going to: www.hp.com/go/csostatus or by calling HP Customer Care at 1-800-hpinvent (1-800-474-6836).
Your repair service has an estimated turn around time of 7 to 9 business days from when we receive your product at our repair center.
[Wednesday, October 24, 2012 10:57 PM] -- JOLLY R says:
In order to set up a service request please provide the following information:
* Full Name:
* Mailing Address (No P.O. Boxes):
* Apartment/Building/Mailstop:
* City:
* State:
* Zip/Postal Code:
* E-Mail address
* Phone Number (including area code):
* Best time to call
* Time zone of your region
[Wednesday, October 24, 2012 10:57 PM] -- Rick Friedman says:
Dont I have on-site?
[Wednesday, October 24, 2012 10:58 PM] -- JOLLY R says:
Let me check.
[Wednesday, October 24, 2012 10:59 PM] -- Rick Friedman says:
This laptop is my life, my livelyhood.
[Wednesday, October 24, 2012 10:59 PM] -- Rick Friedman says:
I can not be without iot...
[Wednesday, October 24, 2012 11:00 PM] -- JOLLY R says:
I do understand that .
[Wednesday, October 24, 2012 11:02 PM] -- JOLLY R says:
Yes, you do have onsite , but a technician can be sent to your place only if any part needs to be replaced .
[Wednesday, October 24, 2012 11:02 PM] -- JOLLY R says:
As the notebook needs to be repaired , you have to send it to the HP service center.
[Wednesday, October 24, 2012 11:02 PM] -- Rick Friedman says:
It is the motherboard
[Wednesday, October 24, 2012 11:03 PM] -- Rick Friedman says:
What is the difference between repair and replaced?
[Wednesday, October 24, 2012 11:03 PM] -- JOLLY R says:
It will be repaired and returned back to you .
[Wednesday, October 24, 2012 11:04 PM] -- Rick Friedman says:
But what is there to be repaired if your not replacing anything?
[Wednesday, October 24, 2012 11:04 PM] -- JOLLY R says:
If any hardware part needs to be replaced , a technician can be sent to your place .
[Wednesday, October 24, 2012 11:04 PM] -- JOLLY R says:
But since the notebook needs to be repaired ,you have to send it .
[Wednesday, October 24, 2012 11:05 PM] -- Rick Friedman says:
What is the difference between repaired and replacing something... So you mean that nothing will be repaired on my laptop?
[Wednesday, October 24, 2012 11:06 PM] -- Rick Friedman says:
This is NOT right
[Wednesday, October 24, 2012 11:06 PM] -- JOLLY R says:
I mentioned earlier that you need to send the notebook for repair.
[Wednesday, October 24, 2012 11:06 PM] -- Rick Friedman says:
I would like to talk to someone about this.
[Wednesday, October 24, 2012 11:06 PM] -- JOLLY R says:
It will be repaired and returned back to you .
[Wednesday, October 24, 2012 11:07 PM] -- Rick Friedman says:
What is the turn around time on this?
[Wednesday, October 24, 2012 11:07 PM] -- JOLLY R says:
It is 7 to 9 business days.
[Wednesday, October 24, 2012 11:08 PM] -- Rick Friedman says:
NO WAYYYY!
[Wednesday, October 24, 2012 11:08 PM] -- JOLLY R says:
If you want to talk to someone , you need to call our voice support in the direct number 1-800-474-68386 and refer to serviceticket number - {Private Information Removed}.
[Wednesday, October 24, 2012 11:08 PM] -- Rick Friedman says:
OK, thx
[Wednesday, October 24, 2012 11:08 PM] -- JOLLY R says:
We also have an expedite shipment, where the turn around time is 4 to 6 business days .
[Wednesday, October 24, 2012 11:09 PM] -- JOLLY R says:
Please take down the service ticket number {Private Information Removed} and SR ID {Private Information Removed} for future reference.
[Wednesday, October 24, 2012 11:09 PM] -- JOLLY R says:
You are welcome.
[Wednesday, October 24, 2012 11:09 PM] -- JOLLY R says:
Is there anything else apart from this I can help you with now ?
[Wednesday, October 24, 2012 11:09 PM] -- Rick Friedman says:
No
[Wednesday, October 24, 2012 11:09 PM] -- JOLLY R says:
Thank you

Compaq presario f750us sound and dvd drive issues

i have a compaq presario f750us runnin windows 7 ultimate 32-bit when i first turn on the machine the sound and dvd drive work correctly but after about a hour of it being on both devices stop working an they dont appear in device manager.

Have you looked at your AutoPlay settings?
what is autoplay: http://windows.microsoft.com/en-us/windows/change-autoplay-settings#1TC=windows-7
FAQ tutorial: http://windows.microsoft.com/en-us/windows/autoplay-faq#1TC=windows-7
I am a volunteer. I am not an HP employee.
To say THANK YOU, press the "thumbs up symbol" to render a KUDO. Please click Accept as Solution, if your problem is solved. You can render both Solution and KUDO.
The Law of Effect states that positive reinforcement increases the probability of a behavior being repeated. (B.F.Skinner). You toss me KUDO and/or Solution, and I perform better.
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
HP m9200t E8400,Win7 Pro 32 bit. 4GB RAM, ASUS 550Ti 2GB, Rosewill 630W. 1T HD SATA 3Gb/s
Custom Asus P8P67, I7-2600k, 16GB RAM, WIN7 Pro 64bit, EVGA GTX660 2GB, 750W OCZ, 1T HD SATA 6Gb/s
Custom Asus P8Z77, I7-3770k, 16GB RAM, WIN7 Pro 64bit, EVGA GTX670 2GB, 750W OCZ, 1T HD SATA 6Gb/s
Both Customs use Rosewill Blackhawk case.
Printer -- HP OfficeJet Pro 8600 Plus

Satellite p775-s5390 not work fan and harddisk and dvd driver

hi my lap top toshiba
model : satellite p775-s5390
my problem when tarn on laptop not work fan and harddisk and dvd driver but laptop is work data and after 2 minutes the laptop is turn off becouse the fan not work
I hope to find a solution to this problem
thanks

If you can't solve your issue and no one in the community can help, contact support to speak with a tech support agent at (800) 457-7777.
- Peter

Itunes has stopped my cd and dvd drives from being recognised

once i installed i tune onto my computer both my disc drives disapeared from "my computer". Does anyone know about this and can anyone help me as my computer is not much use without these drives. I ran the cd diagnostics in itunes and here are the results
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Packard Bell NEC 00000000000000000000000
iTunes 6.0.1.3
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
LowerFilters: PxHelp20 (2.0.0.0),
UpperFilters: asapiGEARAspiWDMGEARAspiWDM (2.0.4.3),
Video Driver: VIA/S3G KM400/KN400\S3G KM400/KN400 Adapter
IDE\DiskMaxtor4R080L0_________________________RAMC1TU0, Bus Type ATA, Bus Address [0,0]
IDE\CdRomHL-DT-STCD-RW_GCE-8483B________________1.01___
Current user is administrator.
All help would be welcomed

just to add to the confusion...
For the most part, what's occurring is one of two things. Either...
A) an application (such as iTunes, etc.) is installing a driver file (as a .SYS) or replacing a working driver file that is referenced within your registry. For some folks, the replaced driver is still referenced by either an UpperFilterCheck or a LowerFilterCheck, and the device manager is actually seeking out that file that, well... no longer exists. Or, when you try and uninstall the application (iTunes is the frequent transgressor) everything is removed, including the related driver files, but the registry isn't altered... so the device manager continues to try and locate that driver file... which no longer exists.
or
B) a virus (or trojan) burrows its way into your file structure, and creates an element of itself disguised as a .SYS file. We've seen this happen before with viral elements disguising themselves as audio or video card driver files, in the efforts of masking themselves from lower-class anti-virus programs (or un-updated ones). In this case, they take on the name of a driver file that the optical drives are "familiar" with, and so, with the intention of being "fast, friendly, and efficient", the optical drives are tapped to utilize this new "driver" file... and it gets referenced in the registry as such.
However, when your anti-virus actually snaps to it, and removes the virus / trojan, and you go off on a virus-killing mission, galavanting through the registry and cleaning the little buggers out in Safe Mode and everything... you might remove the viral elements... but... the reference to them might still remain. The device manager is still looking for that "driver file", and will cause the optical drives to lock up in a Code 39 or Code 41 because of it.
Either way, he thing to do to reclaim your optical drives is located in your registry here:
HKEYLOCALMACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE1 0318}
You'll want to have that open, and a mini-window of the following:
START -> CONTROL PANEL -> SYSTEM -> Hardware (tab) -> DEVICE MANAGER -> Offending Drive (with yellow tag by it) Right-Mouse-Click and PROPERTIES -> Driver (tab) -> DRIVER DETAILS
Notice that list. It references all the drivers that that particular drive is utilizing. There should be a single .DLL (dynamic link library) file and multiple .SYS files. It's the .SYS files we're focusing on, and they should be located in your C:\WINDOWS\System32\drivers\ folder stem. If you want to open a new window explorer, and go verify that each of those driver files still exists in that folder stem, you may.
At this point, compare the Driver File Detail list with the Registry Tree Location you're sitting in, and look at the UpperFilterCheck and LowerFilterCheck key values. Your offending key value will NOT be on your Driver File Detail list!!! It might be as small as "PFC" or something else, but that value is referencing to a driver file that no longer exists. Delete that offending key value. Close the registry.
Close the Driver File Details and Drive Properties windows. At this point, to finish this up, you need to Soft Uninstall (Right-mouse-click on the drive, and hit "Uninstall" ) the drive(s), let the Device Manager refresh... then hit ACTION -> Scan For Hardware Changes ...
This should start a new Found New Hardware cycle, and.... poof!... your drives should be back to normal.

Windows Vista Home + iTunes = no DVD drives

I am a long time iTunes user, and have been having an issue with iTunes for the last little while. When I install iTunes (I'm on Windows Vista 32 bit, by the way), after the required restart, my DVD drives' icons disappear (I have 2 of them). I can see the DVD drives in the Device Manager, and they say they cannot start. The only I think I've had these problems since about iTunes 7.0, but I don't burn CDs that often, so I've really not felt too bad about it, except that my wife would like to do so. I've done the registry change where you remove the upper and lower filters, which corrects the drive issue, but then presents the seemingly inevitable Registry issue dialog box, without the option to burn CDs. Here are the steps I've done thus far to try to get my computer and iTunes to play nicely:
1. Tried reenabling the UpperFilter for GearAspiWDM as described here: http://docs.info.apple.com/article.html?artnum=305422
2. Tried downloading new GEAR drivers from their website.
3. Tried uninstalling Quicktime, and then installing it separately.
4. Uninstalled my other music service software (SonicStage), and then reinstalling iTunes.
5. Completely uninstalled iTunes, and then reinstalled it (a couple of iTunes versions ago).
6. Tried uninstalling the non-functioning DVD drives in the device manager, and then scanning for hardware changes. When the UpperFilter was still present, this part failed. It passed after I removed the UpperFilter registry entry.
Please help!
Edit: Here's my most recent diagnostic info (with Drives, without UpperFilters).
Microsoft Windows Vista Home Edition (Build 6000)
MICRO-STAR INC. MS-6728
iTunes 7.6.0.29
QuickTime 7.4
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
Apple Mobile Device 1.1.3.26
iTunes Serial Number 20D6EAF059AB94B4
Current user is not an administrator.
The current local date and time is 2008-01-15 18:41:21.
iTunes is not running in safe mode.
Video Display Information
ATI Technologies Inc., Radeon X1600/X1650 Series
ATI Technologies Inc., Radeon X1600/1650 Series Secondary
** External Plug-ins Information **
Plug-in Name: Last.fm iTunes plugin
Plug-in Loaded: Yes
Plug-in Version: 0.0.13
Plug-in File Version: 2.0.13.0
Plug-in Path: C:\Program Files\iTunes\Plug-ins\itw_scrobbler.dll
** CD/DVD Drive Tests **
Failed loading CD / DVD drives, error -43. Try doing a repair install on iTunes from the "Add or Remove Programs" control panel.

Update:
I tried what the diagnostic told me to do, and repaired the installation. I was able to burn a CD in iTunes, but after I restarted, the drives have disappeared again! Here's the diagnostic info now:
Microsoft Windows Vista Home Edition (Build 6000)
MICRO-STAR INC. MS-6728
iTunes 7.6.0.29
QuickTime 7.4
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
Apple Mobile Device 1.1.3.26
iTunes Serial Number 20D6EAF059AB94B4
Current user is not an administrator.
The current local date and time is 2008-01-15 19:09:32.
iTunes is not running in safe mode.
Video Display Information
ATI Technologies Inc., Radeon X1600/X1650 Series
ATI Technologies Inc., Radeon X1600/1650 Series Secondary
** External Plug-ins Information **
Plug-in Name: Last.fm iTunes plugin
Plug-in Loaded: Yes
Plug-in Version: 0.0.13
Plug-in File Version: 2.0.13.0
Plug-in Path: C:\Program Files\iTunes\Plug-ins\itw_scrobbler.dll
No drives showed up to be tested.

What's easier? Replacing pram battery or hard drive and dvd drive?

I have a dead imac g4 flat panel with all my files and a dvd drive. I have a working imac same year, same processor but with only a cd drive.
First, I want my files.
Then, I wouldn't mind keeping one of them as a dvd player.
Would appreciate any suggestions!
(I don't actually know if it is the battery or power supply which is dead.)

My experiences lately with my NEW (to me) 20" iMac G4.
1.25 GHZ PPC 1 GB RAM 160 GB HDD
Purchased on eBay in the orginal box for $349.00 delivered.
When the computer arrive it appeared to be in excellent shape. It turned on and operated without any problems. I really purchased as a project, and intended to restore to as NEW as possible. The iMac arrive with the usual specification for the model (born on date 3/2004). Specification were 1.25 GHZ PPC, 1GB RAM 512/slot.
So I purchased some parts to get started (like I said above everything worked).
1. OWC RAM 1GB/slot for a total of 2BG's ($55.98/Free shipping)
http://eshop.macsales.com/item/Other%20World%20Computing/2700DDRS1GBA/
http://eshop.macsales.com/item/Other%20World%20Computing/2700DDR1024/
2. OWC PRAM battery ($3.99/free shipping)
http://eshop.macsales.com/item/NewerTech/BAA36VPRAM/
3. OWC LG internal Optical Drive ($45.99/free shipping)
http://eshop.macsales.com/shop/optical-drives/superdrives/imac/g4
4. IOGEAR Bluetooth (ver 2.1) Adapter (USB 2.0 Micro) ($13.99/free shipping)
http://www.newegg.com/Product/Product.aspx?Item=N82E16833139019
5. Apple Wireless Magic Mouse (had a spare)
6. Apple USB Keyboard (newest) (had a spare)
Before installing the parts I cleaned out the dust and grim (nasty dirty), removed the Fan and cleaned (nasty dirty), I also removed the Thermal Grease and applied new Thermal Grease (used Artic Silver 5 Thermal Compound). I used a powerful vaccum and a air compressor (120 psi), and damp Q-Tips.
On the outter shell and back of monitor I used SoftScrub/Bleach lite scrub and then rinsed with a damp cotton rag (looks brand NEW). Was sure to remove ALL of the SoftScrub.
On the screen I used iKlear and a iKlear cleaning cloth, screen is in MINT condition.
Honestly the computer looks and operates much better than I had anticipated.
I really didn't need to install a new Optical drive in the 20" but it was a cheap upgrade. And so. I have a iMac G4 17" with the same spec's as the 20" iMac so I opted to install the 20" iMac's Optical drive in the 17" iMac. The 17" would only play CD'd and not DVD's.
After putting everything back together I installed Leopard 10.5.6, then upgraded to 10.5.8. I installed Quicktime 7.7 for Leopard and iTunes 10.6.3. Installed iLife09 (no iMovie), iWorks09, Superduper (latest), and Disk Warrior 4.4,
I chose not to upgrade the HDD simple because it is working fine and I don't have any critical information stored on it.
My final upgrade would be to install a new FAN but I'll wait on that for a while. Since the Fan operates fine it does have a very, very slight whine meaning the bearings are starting to wear a bit. Probably because of the dirt and grime that was on there from before.
I would like to buy a NEW Fan to install but right now the only option is to buy a Apple Fan (part# 622-6215). I wouldn't mind a non OEM Fan but the little fins on the side of the Fan's walls are a concern for proper air flow.
http://www.welovemacs.com/9226215.html ($69.95 + $4.50 shipping).

ITunes causes DVD drive to fail in Toshiba Satellite laptops

This seemed unlikely to me and I was wondering if anyone had any similar experiences and/or suggestions.
This morning I discovered that the DVD drive on my Toshiba Satellite laptop wasn't working - Device manager said it Failed to Start (code 10). I called Toshiba and they asked what was the last thing I'd done on the PC. When I said, "Updating iTunes," they said that was the problem, due to an interaction between iTunes and Toshiba Satellite laptops.
Sure enough, uninstalling iTunes fixed the DVD drive.
So now I have to install / uninstall iTunes every time I want to update my iPod

Another thing to check on is a device filter conflict:
iTunes for Windows Vista: Troubleshooting CD issues caused by device filters
(One of the applications I' seen conflict in this way with iTunes on a Vista system is HP memories Disc Creator Software, which comes bundled with some HP digital cameras.)
... however, if you're still getting no CD/DVD drive with just the iTunes filters in place, you may be one of the unlucky ones who are getting the issue discussed here:
Optical drives not recognized in Windows Vista after installing iTunes 7
Although it wouldn't necessarily be a short-term thing, keep an eye on that document for updated information about the issue.
In the short term, one workaround might be to use a different application to rip the CDs, and then use the "Add to library" function to get the ripped files into your iTunes. (That way you wouldn't have to continually uninstall/install iTunes.) The following document might be of some help with that:
iTunes: About the Add to Library, Import, and Convert functions
EDIT: sorry Jason, didn't notice you'd already replied here. Didn't mean to butt in.

Itunes and DVD drive

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