ITunes and Error Report

Today I updated to iTunes 7.7 (I have Windows XP Home Edition Service Pack 3) and every time I close iTunes, I see this dialog window:
iTunes has encountered a problem and needs to close. We are sorry for the inconvenience.
If you were in the middle of something, the information you were working on might be lost.
Please tell Microsoft about this problem.
We have created an error report that you can send to us. We will treat this report as confidential and anonymous.
To see what data this error report contains, click here.
[Send Error Report] [Don't Send]
Some additional info from the Error Report software:
AppName: itunes.exe AppVer: 7.7.0.43 ModName: quicktime.qts
ModVer: 7.50.61.0 Offset: 0015e693

Here are two other threads that you may wish to check out. You're not the only one experiencing this problem.
http://discussions.apple.com/thread.jspa?threadID=1621476
http://discussions.apple.com/thread.jspa?threadID=1635246
By the way, do you also find that if you play a video podcast, or some other video within iTunes, that iTunes is then able to exit cleanly?
Hope this helps...

Similar Messages

Error Logging in B2B Business Message Status Reports and Error Reports.

Hi,
Could someone please let us know as to how the error messages are being shown up in the b2b frontend in the Business Message Details Report and Error Reports.
In some of the cases the error message logging is not happening properly and even against the valid transaction block the entire iAudit Report or the B2B Analyzer report is getting posted .
In some cases the error message is logged as AIP-51505: General Validation Error (for the transaction block which is valid and having no errors)
Is there any way from the b2b backend these error messages and business messages could be traced or is there any other way wherein the proper and relevant error messages could be tracked from B2B.
Thanks
Sachin.

Hello,
Business message status reports identify business message instance details.These details include the sending and receiving trading partners, exchange protocol,document protocol, business action and its state, message date, and message details.
Error status reports identify error message details. These details include the error code, error text, business message identification, message date, and message details.
Please fix up a telecon to 918041086150 for further discussion on the same.
Rgds,Ramesh

Trying to sync an old iPhone to iTunes and error message in iTunes appears: "We are sorry, we are unable to continue with your activation at this time" so unable to sync.

Trying to sync an old iPhone to iTunes and error message in iTunes appears: "We are sorry, we are unable to continue with your activation at this time" so unable to sync.

How long has this been going on?
If more than 48 hours, then try a different computer.

I could not install the upgrade for iTunes and Error message said "can't start because MSVCR80.dll is missing" Reinstallling has not helped. Is it Apple's fault?

I could not install the upgrade for iTunes and Error Message said " Can't start because MSVCR80.dll is missing". Reinstalling has NOT helped. . Is the fault with the Apple iTunes upgrade?

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.

HT1349 tried to update itunes and error said old bonjuor cant be deleted

I went to update itunes and error said old bonjour cannot be deleted. i deleated itunes and when i tried to delete bonjour it said it cant be found. anyone know how to delete it?

when it goes to uninstall the old version it pops up a error message saying the software for it cannot be found.
What's the precise text of that message, please? (There's a few different ones I can think of that you might be getting.)

My Office for Mac keeps getting "Error Reporting" and I find it very hard to open without it closing and "Error Report" I even went through Microsoft support and look for the plist file and keep it on my desktop which solves the problem temporarily.

Process:         Microsoft Error Reporting [275]
Path:            /Library/Application Support/Microsoft/*/Microsoft Error Reporting.app/Contents/MacOS/Microsoft Error Reporting
Identifier:      com.microsoft.error_reporting
Version:         2.2.7 (2.2.7)
Build Info:      Unknown-110707~0
Code Type:       X86 (Native)
Parent Process: launchd [112]
Date/Time:       2012-01-09 23:50:57.914 +0800
OS Version:      Mac OS X 10.7.2 (11C74)
Report Version: 9
Interval Since Last Report:          27616 sec
Crashes Since Last Report:           6
Per-App Interval Since Last Report: 394 sec
Per-App Crashes Since Last Report:   4
Anonymous UUID:                      C05EBED5-CDE0-4A98-9B3B-BD69496D018F
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
VM Regions Near 0:
--> __PAGEZERO             0000000000000000-0000000000001000 [    4K] ---/--- SM=NUL /Library/Application Support/Microsoft/*/Microsoft Error Reporting.app/Contents/MacOS/Microsoft Error Reporting
    __TEXT                 0000000000001000-0000000000062000 [ 388K] r-x/rwx SM=COW /Library/Application Support/Microsoft/*/Microsoft Error Reporting.app/Contents/MacOS/Microsoft Error Reporting
Application Specific Information:
objc[275]: garbage collection is OFF
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   libsystem_kernel.dylib                  0x90b85f29 mig_strncpy + 27
1   com.apple.framework.IOKit               0x92c9a269 io_registry_entry_from_path + 123
2   com.apple.framework.IOKit               0x92c46c99 IOServiceGetMatchingServices + 51
3   com.apple.MultitouchSupport.framework          0x956379ed _mthid_copyAvailableDevicesInfo + 268
4   com.apple.HIToolbox                     0x99bd68c6 TISHardwareSupportsGestureHandwriting + 47
5   com.apple.HIToolbox                     0x99bd66c2 SyncHandwritingHotKey + 20
6   com.apple.HIToolbox                     0x99bd5840 _FirstEventTime + 1474
7   com.apple.HIToolbox                     0x99bcd95f RunCurrentEventLoopInMode + 30
8   com.apple.HIToolbox                     0x99bd4cc6 ReceiveNextEventCommon + 168
9   com.apple.HIToolbox                     0x99bd4c0a BlockUntilNextEventMatchingListInMode + 88
10 com.apple.AppKit                        0x95661040 _DPSNextEvent + 678
11 com.apple.AppKit                        0x956608ab -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 113
12 com.apple.AppKit                        0x9565cc22 -[NSApplication run] + 911
13 com.apple.AppKit                        0x958f118a NSApplicationMain + 1054
14 com.microsoft.error_reporting           0x000039d9 0x1000 + 10713
15 com.microsoft.error_reporting           0x000033de 0x1000 + 9182
16 com.microsoft.error_reporting           0x00003305 0x1000 + 8965
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0   libsystem_kernel.dylib                  0x90b8890a kevent + 10
1   libdispatch.dylib                       0x9563fc58 _dispatch_mgr_invoke + 969
2   libdispatch.dylib                       0x9563e6a7 _dispatch_mgr_thread + 53
Thread 2:
0   libsystem_kernel.dylib                  0x90b8802e __workq_kernreturn + 10
1   libsystem_c.dylib                       0x9b79cccf _pthread_wqthread + 773
2   libsystem_c.dylib                       0x9b79e6fe start_wqthread + 30
Thread 3:
0   libsystem_kernel.dylib                  0x90b8802e __workq_kernreturn + 10
1   libsystem_c.dylib                       0x9b79cccf _pthread_wqthread + 773
2   libsystem_c.dylib                       0x9b79e6fe start_wqthread + 30
Thread 4:
0   libsystem_kernel.dylib                  0x90b8802e __workq_kernreturn + 10
1   libsystem_c.dylib                       0x9b79cccf _pthread_wqthread + 773
2   libsystem_c.dylib                       0x9b79e6fe start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000001 ebx: 0x00000001 ecx: 0x00000200 edx: 0x00000000
edi: 0x00000000 esi: 0x92c42236 ebp: 0xbffff204 esp: 0xbffff1f8
   ss: 0x00000023 efl: 0x00010283 eip: 0x90b85f29   cs: 0x0000001b
   ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f
cr2: 0x00000000
Logical CPU: 2

Hi croatia2014,
Thanks for visiting Apple Support Communities.
If you have photos in your Photo Stream that you want to save to your iPad, you can save them to your Camera Roll using this method:
Manage My Photo Stream contents. In the My Photo Stream album, tap Select.
Share, print, copy, or save photos to your Camera Roll album: Select the photos, then tap .
You can find these steps in the iOS 7 user guide here:
My Photo Stream
http://help.apple.com/iphone/7/#/iphbfeb468fc
You may also find this advice useful:
If there are any photos in My Photo Stream that you want to keep, save them to your Camera Roll, then back up your Camera Roll and other data using iCloud or iTunes.
From:
iCloud: My Photo Stream troubleshooting
http://support.apple.com/kb/TS3989
All the best,
Jeremy

Itunes 7 error report message

i recently downloaded the new itunes, and it messed up everything. I ran the install program and when i tried to run the program, i get an error report message. It says that the program cannot open. I have tried unistalling, and redownloading, and nothing works. I also tried to revert to 6.01 version, but that didnt work either.Im running a dell, with os windows xp. any help would be much appreciated.

let's get a crash log to the Apple Engineers for a look.
Typically, you'll need to configure Dr. Watson on your PC in order to generate crash logs. Windows start menu -> Run. Type in "cmd". Hit return. At the prompt in the command line window that comes up, type in
drwtsn32 -i
And hit return.
This will create crash logs in Documents And Settings\All Users\Application Data\Microsoft\Dr Watson\. There'll usually be a file in here called "drwtsn32.log"
prior to collecting the itunes crash log, delete any existing crash logs in there. (we want to make sure we send the correct crash log.)
Generate the crash, collect the crash log, and send it as an attachment to this email address.
in the email to Roy, be sure to include the following information:
- A link to the thread on Apple Discussions where the issue is being discussed
- The username you are using in the thread
- The version of iTunes you are using or trying to use
- A concise description of the issue you are seeing
- The exact text of the error message you are seeing (if you are seeing one)

ITunes "Send Error Report" Message/Quicktime Problem

This is a problem that has only occured after I updated my iTunes to 7.0.2. Some songs in my library, and all of my videos that I have bought through the Music store cause the "Send Error Report" message to come up and iTunes closes down immediately.
I read another thread that a similar problem was occuring to a customer, and one of the admins requested him to un-install Quicktime and delete 2 files out of the registry. Then re-install quicktime through the "Repair" section of the iTunes installer. I followed these steps and the problem seemed to be fixed, but then they were "re-corrupted" I guess after I restarted my computer.
Do you have any idea what would be wrong? I know it is not spyware/viruses because I have several programs to check/delete them.
Thanks for your help
-jcavanagh.

Bump for the 3rd time.
Quicktime will not even open, on a sidenote. It starts to load, then I hear some sort of beep..then it closes. I have tried re-installing multiple times and the problem continues.

ITunes gives error report

Everytime I open iTunes, it always says "Itunes has a problem and need to close" thingy (the error report). that happens EVERY TIME i open iTunes... I reinstalled like 5 times...deleted other programs... and it STILL does not work. I have windows xp.

Try going to in windows, control panel>add and remove and uninstall itunes AND quicktime.
Disable your antivirus and security programs, goto apple.com and download AND SAVE itunes to your PC, like to the desktop or wherever you save downloads.
When its done, goto the location you saved it and double click it to install itunes.
If you still get the error after installing iTUnes, Disable your antivirus/security programs again and go here to install Quicktime WITHOUT iTUnes http://www.apple.com/quicktime/download/win.html

ITunes & microsoft error report

I have tried opening my iTunes today and it comes up error report, needs to be sent to microsoft for the redoing of. Does anyone know how long it will take for it to work, my brother was on last night and it worked fine for him but now mine won't work. I have the newest update in which i want to put on my iPod but it willnot work unless itunes is working! Help!

hi hope!
Itunes has encountered a problem and needs to
close
the first thing that i check for when people report
getting that message when they try to launch
their itunes is a broken QuickTime.
try to open your QuickTime. does it launch properly,
or do you get an error message?
if you get an error message, the first thing we'll
try is a careful standalone QT 7.1 reinstall.
download and save a copy of the QT 7.1 standalone
installer to your hard drive. (we'll run the install
from there rather than online.) switch off
antivirus and antispyware applications prior to the
install.
Quicktime 7.1 Standalone Installer
if that install goes through okay, does your itunes
launch properly again?
(if you get an error message on the QT standalone
reinstall, let us know what it says. include error
message numbers if you're getting any.)
love, b
I have tried that, to restarting the computer, to trying to see if someone else's iTunes work, and it's capute. I just don't know what to do execpt for to try to find which programs have been discontinued on the computer but forgot how to get there.

Hi, first time on help! how do I find and download the latest version of itunes on my iphone 4. just tried to sync with itunes and error stated I need newest version!!!

Hi, can anybody help!
Just tried to sync my iphone in itunes and received an error(need the latest version of itunes)
I have tried to download this but no joy. I need 11.1.4
Can anybody tell me whare to find and download this on my phone.

It is telling you that you need to install the latest version of itunes on your computer, not your iphone
Itunes is bult into the iphones operating system. You do not download itunes at all on your iphone.

ITunes syncing error reports not enough free space

Having an issue with syncing the iPad where iTunes reports that there is not enough free space to transfer the selected data. In this case it was an app(The Elements) which is 1.78 GB. The iPad has 3.8 GB free space, yet the app cannot be transfered because there is "Insufficient space". I used to see the same problem with my iPhone when attempting to sync back the photos i just copied off the camera app. There is definately free space, but iTunes seems to see something different than what is reported.
BTW. I could not sync the app to the iPad using iTunes, but there was enough free space to directly download the app on the iPad. Seems like a problem with iTunes to me.
Is iTunes and the iPad reporting an incorrect amount of free space? Can iTunes be forced to transfer apps without checking for the amount of free space? Any other ideas?

It seems like double the size of the app is needed to install it on the device.

Updating ITunes and error 42404 with Vista

I was getting error 42404 and tried updating ITunes and it wouldn't update, tried a fix and was told it doesn't work with windows vista, I am unable to sync my IPad or my IPod and lost all my music and pictures I had on them, This all shows up on ITunes but will not transfer to my other devices and I cannot up grade because I have Windows Vista, is there a fix for this or am I SOL?

Maybe some help here.
http://support.apple.com/kb/TS3258
http://support.apple.com/kb/TS329

When i try to attach files in hotmail, i get a message that silverlight plugin has crashed and error report indicates error about plugin-container.exe ; ihave the latest silverlight plugin. what to do?

* I work on windows XP
I have latest fire fox and silver light plugin
* "silver light plugin has crashed" is what i get when i try to attach files in hotmail
* error report indicates about plugin-container.exe.
* where to find plugin-container.exe. to install and try

Hi,
Please also try to '''Disable''' the Silverlight add-on in '''Tools '''('''Alt '''+ '''T''') > '''Add-on''' > '''Plugins''' before opening Hotmail. You may still be able to attach files.

CS3 Crashes and Error Reports

I am new to CS3 and whilst working through some tutorials in Magazines, CS3 crashes with no warning. I am sure you understand the frustration!!
Once closed it generates an error report which can be sent, if you fill in your email address you should get a response....
I have sent this error report 7 or 8 times and had no feedback at all. I now feel I cannot use the software as anything I do is lost at every crash.
Where do these report go to and is there a solution??
Thanks in advance...

I still advocate Repairing Permissions (with Apple's Disk Utility) before AND after any system update or upgrade, as well as before AND after installing any software that requires an installer that asks for your password.
I have seen software installations go sour because the installer did not find everything as and where it should be.
I have also seen software installations go bad because the installer did not clean up after itself properly and did not leave everything as and where it should be.
This is just my own personal opinion and practice based on my own observations. Others may disagree and that's OK. I can only base my routines and my advice to others on my own experience and conclusion. I don't pretend to know why others believe otherwise.
Repairing Permissions after the fact (i. e. not immediately before and after an install) may NOT help. Try it anyway, though.
====
Additionally, if your machine does not run 24/7 so that it runs the daily, weekly and monthly Cron Scripts in the middle of the night as intended by Apple, run Cocktail (shareware) as well.
Cron Scripts are maintenance routines designed by Apple to run on a daily, weekly and monthly basis in the middle of the night.
If you don't run them, you WILL run into trouble, sooner rather than later.
Here's an excerpt from the Apple tech doc http://docs.info.apple.com/article.html?artnum=107388
Mac OS X performs background maintenance tasks at certain times if the computer is not in sleep mode. If your computer is shut down or in sleep at the designated times, the maintenance does not occur. In that case, you may want or need to run these manually.
Mac OS X periodically runs background tasks that, in part, remove system files that are no longer needed. This includes purging older information from log files or deleting certain temporary items. These tasks do not run if the computer is shut down or in sleep mode. If the tasks do not run, it is possible that certain log files (such as system.log) may become very large.
Also, from: http://docs.info.apple.com/article.html?artnum=106978
The disk activity generated by find is a normal part of file system maintenance, used for tasks such as removing invisible temporary files that are used by the system. It is scheduled to occur early in the morning at 03:15 everyday, 04:30 on Saturdays, and 05:30 on the first day of each month.
NOTE:
There have been comments to the effect that Apple "fixed" this in 10.4.2 and later versions of the OS, but I have not been able to verify this to my satisfaction. The reference in the 10.4.2 release notes are far from explicit on this subject.
= = =
If you have DiskWarrior, run it regularly too.

ITunes and Error Report

Similar Messages

Maybe you are looking for