Itunes and Internet wont open because of a "netsh reset" code

My Itunes store was having troubles opening before, and i couldnt figure anything out to make it work. i updated it, redownloaded it, and finally used a "Netsh reset" code in the command prompter. this resulted in Itunes not even opening, and neither did my internet. i've no idea how to fix it or what to do. help?

Try removing QUicktime and installing the stand alone version. Also check for incompatible software.
Here is a method
Have you installed any of the following:
ACE & K-Lite mega codecs package, QT alternative, Storm codec, WinAVI video converter, Mpcstar, (possibly starcodec pack, 3ivx)
If so uninstall them.
Then download the version of Quickime without iTunes:
http://www.apple.com/quicktime/download/win.html
Now Remove Quicktime using the method for Quicktime in this article (just Quicktime):
XP
http://support.apple.com/kb/HT1925
Vista
http://support.apple.com/kb/HT1923
When you come to your C:\Windows\system32\ folder you can delete any file or folder with Quicktime in the name.
Restart you computer
Install the stand alone Quicktime and check if it starts.
If it does you are in a position to find out if iTunes is OK.

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    33  com.apple.AppKit               0x00007fff99a55c96 -[NSWindow _commonInitFrame:styleMask:backing:defer:] + 614
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    35  com.apple.AppKit               0x00007fff99c8c40e -[NSPanel _initContent:styleMask:backing:defer:contentView:] + 51
    36  com.apple.AppKit               0x00007fff99a54e2a -[NSWindow initWithContentRect:styleMask:backing:defer:] + 45
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    43  com.apple.AppKit               0x00007fff99f8a67d +[NSBundle(NSNibLoadingInternal) _loadNibFile:externalNameTable:options:withZone:] + 150
    44  com.apple.AppKit               0x00007fff99d2c3af _NXLoadNib + 196
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    57  com.apple.AE                   0x00007fff92fda623 aeProcessAppleEvent + 295
    58  com.apple.HIToolbox           0x00007fff9c03337e AEProcessAppleEvent + 56
    59  com.apple.AppKit               0x00007fff99a38d76 _DPSNextEvent + 2665
    60  com.apple.AppKit               0x00007fff99a37e80 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
    61  com.apple.Safari.framework     0x00000001017aaad0 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 246
    62  com.apple.AppKit               0x00007fff99a2be23 -[NSApplication run] + 594
    63  com.apple.AppKit               0x00007fff99a172d4 NSApplicationMain + 1832
    64  libdyld.dylib                 0x00007fff90a5e5c9 start + 1
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib         0x00007fff92a6722e kevent64 + 10
    1   libdispatch.dylib             0x00007fff9ab14a6a _dispatch_mgr_thread + 52
    Thread 2:
    0   libsystem_kernel.dylib         0x00007fff92a66946 __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff98a4c4a1 start_wqthread + 13
    Thread 3:
    0   libsystem_kernel.dylib         0x00007fff92a66946 __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff98a4c4a1 start_wqthread + 13
    Thread 4:
    0   libsystem_kernel.dylib         0x00007fff92a66946 __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff98a4c4a1 start_wqthread + 13
    Thread 5:
    0   libsystem_kernel.dylib         0x00007fff92a66946 __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff98a4c4a1 start_wqthread + 13
    Thread 6:: WebCore: IconDatabase
    0   libsystem_kernel.dylib         0x00007fff92a66132 __psynch_cvwait + 10
    1   com.apple.WebCore             0x000000010335e88b WebCore::IconDatabase::syncThreadMainLoop() + 411
    2   com.apple.WebCore             0x000000010335b9d9 WebCore::IconDatabase::iconDatabaseSyncThread() + 361
    3   com.apple.JavaScriptCore       0x000000010251aa9f ***::wtfThreadEntryPoint(void*) + 15
    4   libsystem_pthread.dylib       0x00007fff98a4e2fc _pthread_body + 131
    5   libsystem_pthread.dylib       0x00007fff98a4e279 _pthread_start + 176
    6   libsystem_pthread.dylib       0x00007fff98a4c4b1 thread_start + 13
    Thread 7:
    0   libsystem_kernel.dylib         0x00007fff92a66946 __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff98a4c4a1 start_wqthread + 13
    Thread 8:
    0   libsystem_kernel.dylib         0x00007fff92a66946 __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff98a4c4a1 start_wqthread + 13
    Thread 9:: com.apple.CoreAnimation.render-server
    0   libsystem_kernel.dylib         0x00007fff92a6152e mach_msg_trap + 10
    1   libsystem_kernel.dylib         0x00007fff92a6069f mach_msg + 55
    2   com.apple.QuartzCore           0x00007fff9ab62d63 CA::Render::Server::server_thread(void*) + 198
    3   com.apple.QuartzCore           0x00007fff9ab62c96 thread_fun + 25
    4   libsystem_pthread.dylib       0x00007fff98a4e2fc _pthread_body + 131
    5   libsystem_pthread.dylib       0x00007fff98a4e279 _pthread_start + 176
    6   libsystem_pthread.dylib       0x00007fff98a4c4b1 thread_start + 13
    Thread 10:: com.apple.NSURLConnectionLoader
    0   libsystem_kernel.dylib         0x00007fff92a6152e mach_msg_trap + 10
    1   libsystem_kernel.dylib         0x00007fff92a6069f mach_msg + 55
    2   com.apple.CoreFoundation       0x00007fff9713fb14 __CFRunLoopServiceMachPort + 212
    3   com.apple.CoreFoundation       0x00007fff9713efdb __CFRunLoopRun + 1371
    4   com.apple.CoreFoundation       0x00007fff9713e838 CFRunLoopRunSpecific + 296
    5   com.apple.CFNetwork           0x00007fff914b0d20 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434
    6   com.apple.Foundation           0x00007fff90f43b7a __NSThread__main__ + 1345
    7   libsystem_pthread.dylib       0x00007fff98a4e2fc _pthread_body + 131
    8   libsystem_pthread.dylib       0x00007fff98a4e279 _pthread_start + 176
    9   libsystem_pthread.dylib       0x00007fff98a4c4b1 thread_start + 13
    Thread 11:: com.apple.CFSocket.private
    0   libsystem_kernel.dylib         0x00007fff92a663f6 __select + 10
    1   libsystem_pthread.dylib       0x00007fff98a4e2fc _pthread_body + 131
    2   libsystem_pthread.dylib       0x00007fff98a4e279 _pthread_start + 176
    3   libsystem_pthread.dylib       0x00007fff98a4c4b1 thread_start + 13
    Thread 12:
    0   libsystem_kernel.dylib         0x00007fff92a66946 __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff98a4c4a1 start_wqthread + 13
    Thread 13:
    0   libsystem_kernel.dylib         0x00007fff92a66946 __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff98a4c4a1 start_wqthread + 13
    Thread 14:: JavaScriptCore::BlockFree
    0   libsystem_kernel.dylib         0x00007fff92a66132 __psynch_cvwait + 10
    1   libc++.1.dylib                 0x00007fff9b06bd2e std::__1::condition_variable::__do_timed_wait(std::__1::unique_lock<std::__1::m utex>&, std::__1::chrono::time_point<std::__1::chrono::system_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > >) + 126
    2   com.apple.JavaScriptCore       0x00000001027363fa JSC::BlockAllocator::waitForDuration(std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000l> >) + 170
    3   com.apple.JavaScriptCore       0x0000000102525244 JSC::BlockAllocator::blockFreeingThreadMain() + 84
    4   com.apple.JavaScriptCore       0x000000010251aa9f ***::wtfThreadEntryPoint(void*) + 15
    5   libsystem_pthread.dylib       0x00007fff98a4e2fc _pthread_body + 131
    6   libsystem_pthread.dylib       0x00007fff98a4e279 _pthread_start + 176
    7   libsystem_pthread.dylib       0x00007fff98a4c4b1 thread_start + 13
    Thread 15:: JavaScriptCore::Marking
    0   libsystem_kernel.dylib         0x00007fff92a66132 __psynch_cvwait + 10
    1   libc++.1.dylib                 0x00007fff9b06bc95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
    2   com.apple.JavaScriptCore       0x000000010252586b JSC::GCThread::waitForNextPhase() + 171
    3   com.apple.JavaScriptCore       0x00000001025256c8 JSC::GCThread::gcThreadMain() + 88
    4   com.apple.JavaScriptCore       0x000000010251aa9f ***::wtfThreadEntryPoint(void*) + 15
    5   libsystem_pthread.dylib       0x00007fff98a4e2fc _pthread_body + 131
    6   libsystem_pthread.dylib       0x00007fff98a4e279 _pthread_start + 176
    7   libsystem_pthread.dylib       0x00007fff98a4c4b1 thread_start + 13
    Thread 16:: JavaScriptCore::Marking
    0   libsystem_kernel.dylib         0x00007fff92a66132 __psynch_cvwait + 10
    1   libc++.1.dylib                 0x00007fff9b06bc95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
    2   com.apple.JavaScriptCore       0x000000010252586b JSC::GCThread::waitForNextPhase() + 171
    3   com.apple.JavaScriptCore       0x00000001025256c8 JSC::GCThread::gcThreadMain() + 88
    4   com.apple.JavaScriptCore       0x000000010251aa9f ***::wtfThreadEntryPoint(void*) + 15
    5   libsystem_pthread.dylib       0x00007fff98a4e2fc _pthread_body + 131
    6   libsystem_pthread.dylib       0x00007fff98a4e279 _pthread_start + 176
    7   libsystem_pthread.dylib       0x00007fff98a4c4b1 thread_start + 13
    Thread 17:: JavaScriptCore::Marking
    0   libsystem_kernel.dylib         0x00007fff92a66132 __psynch_cvwait + 10
    1   libc++.1.dylib                 0x00007fff9b06bc95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
    2   com.apple.JavaScriptCore       0x000000010252586b JSC::GCThread::waitForNextPhase() + 171
    3   com.apple.JavaScriptCore       0x00000001025256c8 JSC::GCThread::gcThreadMain() + 88
    4   com.apple.JavaScriptCore       0x000000010251aa9f ***::wtfThreadEntryPoint(void*) + 15
    5   libsystem_pthread.dylib       0x00007fff98a4e2fc _pthread_body + 131
    6   libsystem_pthread.dylib       0x00007fff98a4e279 _pthread_start + 176
    7   libsystem_pthread.dylib       0x00007fff98a4c4b1 thread_start + 13
    Thread 18:: JavaScriptCore::Marking
    0   libsystem_kernel.dylib         0x00007fff92a66132 __psynch_cvwait + 10
    1   libc++.1.dylib                 0x00007fff9b06bc95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
    2   com.apple.JavaScriptCore       0x000000010252586b JSC::GCThread::waitForNextPhase() + 171
    3   com.apple.JavaScriptCore       0x00000001025256c8 JSC::GCThread::gcThreadMain() + 88
    4   com.apple.JavaScriptCore       0x000000010251aa9f ***::wtfThreadEntryPoint(void*) + 15
    5   libsystem_pthread.dylib       0x00007fff98a4e2fc _pthread_body + 131
    6   libsystem_pthread.dylib       0x00007fff98a4e279 _pthread_start + 176
    7   libsystem_pthread.dylib       0x00007fff98a4c4b1 thread_start + 13
    Thread 19:: JavaScriptCore::Marking
    0   libsystem_kernel.dylib         0x00007fff92a66132 __psynch_cvwait + 10
    1   libc++.1.dylib                 0x00007fff9b06bc95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
    2   com.apple.JavaScriptCore       0x000000010252586b JSC::GCThread::waitForNextPhase() + 171
    3   com.apple.JavaScriptCore       0x00000001025256c8 JSC::GCThread::gcThreadMain() + 88
    4   com.apple.JavaScriptCore       0x000000010251aa9f ***::wtfThreadEntryPoint(void*) + 15
    5   libsystem_pthread.dylib       0x00007fff98a4e2fc _pthread_body + 131
    6   libsystem_pthread.dylib       0x00007fff98a4e279 _pthread_start + 176
    7   libsystem_pthread.dylib       0x00007fff98a4c4b1 thread_start + 13
    Thread 20:: JavaScriptCore::Marking
    0   libsystem_kernel.dylib         0x00007fff92a66132 __psynch_cvwait + 10
    1   libc++.1.dylib                 0x00007fff9b06bc95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
    2   com.apple.JavaScriptCore       0x000000010252586b JSC::GCThread::waitForNextPhase() + 171
    3   com.apple.JavaScriptCore       0x00000001025256c8 JSC::GCThread::gcThreadMain() + 88
    4   com.apple.JavaScriptCore       0x000000010251aa9f ***::wtfThreadEntryPoint(void*) + 15
    5   libsystem_pthread.dylib       0x00007fff98a4e2fc _pthread_body + 131
    6   libsystem_pthread.dylib       0x00007fff98a4e279 _pthread_start + 176
    7   libsystem_pthread.dylib       0x00007fff98a4c4b1 thread_start + 13
    Thread 21 Crashed:
    0   libsystem_pthread.dylib       0x00007fff98a4c695 _pthread_mutex_lock + 87
    1   libsystem_c.dylib             0x00007fff9bfafb78 vfprintf_l + 28
    2   libsystem_c.dylib             0x00007fff9bfa8620 fprintf + 186
    3   ???                           0x0000000109fab5dc 0 + 4462392796
    Thread 21 crashed with X86 Thread State (64-bit):
      rax: 0x0000000000000000  rbx: 0x00007fff7f4361d8  rcx: 0x00007fff7f4361f0  rdx: 0x00000000000000a0
      rdi: 0x00007fff7f4361f0  rsi: 0x00007fff98a4cb14  rbp: 0x0000000109fa7e30  rsp: 0x0000000109fa7db0
       r8: 0x0000000109faf000   r9: 0x0000000000000054  r10: 0x0000000000000000  r11: 0x0000000000000206
      r12: 0x00007fff7f4356b8  r13: 0x0000000000000000  r14: 0x0000000000000000  r15: 0x0000000000000000
      rip: 0x00007fff98a4c695  rfl: 0x0000000000010246  cr2: 0x0000000000000020
    Logical CPU:     6
    Error Code:      0x00000004
    Trap Number:     14
    Binary Images:
           0x10172b000 -        0x10172bfff  com.apple.Safari (8.0.2 - 10600.2.5) <2225AE13-780E-3234-9A05-9DD6D94EE96C> /Applications/Safari.app/Contents/MacOS/Safari
           0x101734000 -        0x10206dff7  com.apple.Safari.framework (10600 - 10600.2.5) <70257BE2-5D89-3EAA-8863-269880160EEE> /System/Library/StagedFrameworks/Safari/Safari.framework/Versions/A/Safari
           0x102510000 -        0x102a23ff3  com.apple.JavaScriptCore (10600 - 10600.2.1) <ABEF8FB3-6DC5-3FCF-9B4A-1DF6411063B0> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/Versions/A/Jav aScriptCore
           0x102b8c000 -        0x102e40fff  com.apple.WebKit (10600 - 10600.2.5) <11CA89A1-A002-3FEB-8046-B31E92003AED> /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/WebKit
           0x103118000 -        0x103118fff  com.apple.WebKit2 (10600 - 10600.2.5) <ED09F7D3-1F46-3925-8E11-D6AC3492658E> /System/Library/StagedFrameworks/Safari/WebKit2.framework/Versions/A/WebKit2
           0x103123000 -        0x10325fffb  com.apple.WebKitLegacy (10600 - 10600.2.5) <0A88D3D6-F5BA-30F4-9D09-87DF653759FC> /System/Library/StagedFrameworks/Safari/WebKitLegacy.framework/Versions/A/WebKi tLegacy
           0x103357000 -        0x1042fcff7  com.apple.WebCore (10600 - 10600.2.1) <628CB849-0E8D-3071-98A3-55E7D24087DF> /System/Library/StagedFrameworks/Safari/WebCore.framework/Versions/A/WebCore
           0x104f00000 -        0x104f00fff  com.apple.WebInspectorUI (10600 - 10600.2.1) <284BA94F-BD22-3E25-921A-6EE265AF2F0C> /System/Library/StagedFrameworks/Safari/WebInspectorUI.framework/Versions/A/Web InspectorUI
           0x108519000 -        0x108532ff7  com.apple.WebInspector (10600 - 10600.2.1) <3586BC26-3AD6-3ED6-B50B-945DDBA82999> /System/Library/StagedFrameworks/Safari/WebInspector.framework/Versions/A/WebIn spector
           0x10954a000 -        0x109662fff  com.apple.mobiledevice (757.1.5.0.2 - 757.1.5.0.2) <364C6894-934B-3844-A77F-7DFEC21F8AEE> /System/Library/PrivateFrameworks/MobileDevice.framework/MobileDevice
           0x1096de000 -        0x109713ff7  libssl.0.9.8.dylib (52) <70680606-475F-3C89-BB5F-E274253DC7C6> /usr/lib/libssl.0.9.8.dylib
           0x109f70000 -        0x109f70ff5 +cl_kernels (???) <711E73BC-9AFF-4D91-B23E-13F3675EEDBE> cl_kernels
           0x109f74000 -        0x109f74fef +cl_kernels (???) <948888F2-B6C7-4453-95AD-E87596A2AE53> cl_kernels
           0x10aa66000 -        0x10ab4cfef  unorm8_bgra.dylib (2.4.5) <90797750-141F-3114-ACD0-A71363968678> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib
        0x7fff62bfe000 -     0x7fff62c34837  dyld (353.2.1) <4696A982-1500-34EC-9777-1EF7A03E2659> /usr/lib/dyld
        0x7fff8cf33000 -     0x7fff8cf35ff7  libutil.dylib (38) <471AD65E-B86E-3C4A-8ABD-B8665A2BCE3F> /usr/lib/libutil.dylib
        0x7fff8d7e7000 -     0x7fff8d805ff7  com.apple.addressbook.vCard (9.0 - 1499) <B1BC7C0A-A783-3574-8248-BC689F43A0A0> /System/Library/PrivateFrameworks/vCard.framework/Versions/A/vCard
        0x7fff8d806000 -     0x7fff8d853fff  com.apple.ImageCaptureCore (6.0 - 6.0) <93B4D878-A86B-3615-8426-92E4C79F8482> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
        0x7fff8db5f000 -     0x7fff8dbf0fff  com.apple.cloudkit.CloudKit (259.2.3 - 259.2.3) <6F955140-D522-32B3-B34B-BD94C5D94E7A> /System/Library/Frameworks/CloudKit.framework/Versions/A/CloudKit
        0x7fff8dc22000 -     0x7fff8dc2dfff  libcommonCrypto.dylib (60061) <D381EBC6-69D8-31D3-8084-5A80A32CB748> /usr/lib/system/libcommonCrypto.dylib
        0x7fff8dd90000 -     0x7fff8ddb8fff  libxpc.dylib (559.1.22) <9437C02E-A07B-38C8-91CB-299FAA63083D> /usr/lib/system/libxpc.dylib
        0x7fff8ddb9000 -     0x7fff8dedbff7  com.apple.LaunchServices (644.12 - 644.12) <D7710B20-0561-33BB-A3C8-463691D36E02> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
        0x7fff8dedc000 -     0x7fff8deedff7  libz.1.dylib (55) <88C7C7DE-04B8-316F-8B74-ACD9F3DE1AA1> /usr/lib/libz.1.dylib
        0x7fff8df02000 -     0x7fff8df1cff7  com.apple.Kerberos (3.0 - 1) <7760E0C2-A222-3709-B2A6-B692D900CEB1> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
        0x7fff8df1d000 -     0x7fff8df4afff  com.apple.CoreVideo (1.8 - 145.1) <18DB07E0-B927-3260-A234-636F298D1917> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
        0x7fff8df4b000 -     0x7fff8dfccff3  com.apple.CoreUtils (1.0 - 101.1) <45E5E51B-947E-3F2D-BD9C-480E72555C23> /System/Library/PrivateFrameworks/CoreUtils.framework/Versions/A/CoreUtils
        0x7fff8dfcd000 -     0x7fff8dff6ffb  libxslt.1.dylib (13) <AED1143F-B848-3E73-81ED-71356F25F084> /usr/lib/libxslt.1.dylib
        0x7fff8e039000 -     0x7fff8e043fff  com.apple.IntlPreferences (2.0 - 150.1) <F2DE1784-F780-3E3F-A626-D9CBD38F20EE> /System/Library/PrivateFrameworks/IntlPreferences.framework/Versions/A/IntlPref erences
        0x7fff8e044000 -     0x7fff8e04ffdb  com.apple.AppleFSCompression (68.1.1 - 1.0) <F30E8CA3-50B3-3B44-90A0-803C5C308BFE> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
        0x7fff8e050000 -     0x7fff8e07dfff  com.apple.Accounts (113 - 113) <3145FCC2-D297-3DD1-B74B-9E7DBB0EE33C> /System/Library/Frameworks/Accounts.framework/Versions/A/Accounts
        0x7fff8e07e000 -     0x7fff8e0b6fff  com.apple.RemoteViewServices (2.0 - 99) <C9A62691-B0D9-34B7-B71C-A48B5F4DC553> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
        0x7fff8e0b7000 -     0x7fff8e0bffff  libsystem_platform.dylib (63) <64E34079-D712-3D66-9CE2-418624A5C040> /usr/lib/system/libsystem_platform.dylib
        0x7fff8e0c0000 -     0x7fff8e0c0fff  com.apple.Cocoa (6.8 - 21) <EAC0EA1E-3C62-3B28-A941-5D8B1E085FF8> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
        0x7fff8e0c2000 -     0x7fff8e157ff7  com.apple.ColorSync (4.9.0 - 4.9.0) <F06733BD-A10C-3DB3-B050-825351130392> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
        0x7fff8e158000 -     0x7fff8e1bfff7  com.apple.framework.CoreWiFi (3.0 - 300.4) <19269C1D-EB29-384A-83F3-7DDDEB7D9DAD> /System/Library/PrivateFrameworks/CoreWiFi.framework/Versions/A/CoreWiFi
        0x7fff8e1c0000 -     0x7fff8e1e5ff7  libPng.dylib (1231) <2D5AC0EE-4056-3F76-97E7-BBD415F072B5> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
        0x7fff8e1e6000 -     0x7fff8e1eafff  com.apple.CommonPanels (1.2.6 - 96) <F9ECC8AF-D9CA-3350-AFB4-5113A9B789A5> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
        0x7fff8e1eb000 -     0x7fff8e1f0fff  com.apple.DiskArbitration (2.6 - 2.6) <0DFF4D9B-2AC3-3B82-B5C5-30F4EFBD2DB9> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
        0x7fff8e1f1000 -     0x7fff8e1f7ff7  com.apple.XPCService (2.0 - 1) <AA4A5393-1F5D-3465-A417-0414B95DC052> /System/Library/PrivateFrameworks/XPCService.framework/Versions/A/XPCService
        0x7fff8e1f8000 -     0x7fff8e223fff  com.apple.DictionaryServices (1.2 - 229) <6789EC43-CADA-394D-8FE8-FC3A2DD136B9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
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        0x7fff932c7000 -     0x7fff932cbfff  libCoreVMClient.dylib (79) <FC4E08E3-749E-32FF-B5E9-211F29864831> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
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        0x7fff932ea000 -     0x7fff932ecfff  libCVMSPluginSupport.dylib (11.0.7) <29D775BB-A11D-3140-A478-2A0DA1A87420> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
        0x7fff932ed000 -     0x7fff933e1ff7  libFontParser.dylib (134) <506126F8-FDCE-3DE1-9DCA-E07FE658B597> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
        0x7fff933e6000 -     0x7fff934feffb  com.apple.CoreText (352.0 - 454.1) <AB07DF12-BB1F-3275-A8A3-45F14BF872BF> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
        0x7fff934ff000 -     0x7fff935f2ff7  libJP2.dylib (1231) <58849E48-9CD2-38A1-9D48-FCE630F473EB> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
        0x7fff935f3000 -     0x7fff9360cfff  com.apple.openscripting (1.4 - 162) <80DFF366-B950-3F79-903F-99DA0FFDB570> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
        0x7fff9360d000 -     0x7fff93656ff3  com.apple.HIServices (1.22 - 519) <59D78E07-C3F1-3272-88F1-876B836D5517> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
        0x7fff93871000 -     0x7fff938cbff7  com.apple.LanguageModeling (1.0 - 1) <ACA93FE0-A0E3-333E-AE3C-8EB7DE5F362F> /System/Library/PrivateFrameworks/LanguageModeling.framework/Versions/A/Languag eModeling
        0x7fff938cc000 -     0x7fff938d4ffb  libcopyfile.dylib (118.1.2) <0C68D3A6-ACDD-3EF3-991A-CC82C32AB836> /usr/lib/system/libcopyfile.dylib
        0x7fff938d5000 -     0x7fff938ddffb  com.apple.CoreServices.FSEvents (1210 - 1210) <782A9C69-7A45-31A7-8960-D08A36CBD0A7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/FSEvent s.framework/Versions/A/FSEvents
        0x7fff938de000 -     0x7fff93952ff3  com.apple.securityfoundation (6.0 - 55126) <E7FB7A4E-CB0B-37BA-ADD5-373B2A20A783> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
        0x7fff93982000 -     0x7fff9399dff7  com.apple.aps.framework (4.0 - 4.0) <9955CAFD-D56B-36E9-BB41-6F7F73317EB5> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService
        0x7fff939ab000 -     0x7fff939e6fff  com.apple.QD (301 - 301) <C4D2AD03-B839-350A-AAF0-B4A08F8BED77> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
        0x7fff939e7000 -     0x7fff939e9ffb  libCGXType.A.dylib (772) <7CB71BC6-D8EC-37BC-8243-41BAB086FAAA> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXTy pe.A.dylib
        0x7fff939ea000 -     0x7fff93b2cfff  libsqlite3.dylib (168) <7B580EB9-9260-35FE-AE2F-276A2C242BAB> /usr/lib/libsqlite3.dylib
        0x7fff93b2d000 -     0x7fff93b30ff7  com.apple.Mangrove (1.0 - 1) <2AF1CAE9-8BF9-33C4-9C1B-123DBAF1522B> /System/Library/PrivateFrameworks/Mangrove.framework/Versions/A/Mangrove
        0x7fff93b33000 -     0x7fff93b44fff  libcmph.dylib (1) <46EC3997-DB5E-38AE-BBBB-A035A54AD3C0> /usr/lib/libcmph.dylib
        0x7fff93b45000 -     0x7fff93b65fff  com.apple.IconServices (47.1 - 47.1) <E83DFE3B-6541-3736-96BB-26DC5D0100F1> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconService s
        0x7fff93b73000 -     0x7fff93b7fff7  com.apple.OpenDirectory (10.10 - 187) <1D0066FC-1DEB-381B-B15C-4C009E0DF850> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
        0x7fff93b80000 -     0x7fff93c28ff7  com.apple.PackageKit (3.0 - 434) <B6C2831E-914D-3E5F-B0E9-A7079489A6FD> /System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/PackageKit
        0x7fff93d81000 -     0x7fff93da4fff  com.apple.Sharing (328.3 - 328.3) <FDEE49AD-8804-3760-9C14-8D1D10BBEA37> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
        0x7fff93da5000 -     0x7fff93daaff7  libmacho.dylib (862) <126CA2ED-DE91-308F-8881-B9DAEC3C63B6> /usr/lib/system/libmacho.dylib
        0x7fff93dab000 -     0x7fff93df7fff  com.apple.corelocation (1486.17 - 1615.21) <DB68CEB9-0D51-3CB9-86A4-B0400CE6C515> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
        0x7fff93dfb000 -     0x7fff93dfbfff  com.apple.Accelerate.vecLib (3.10 - vecLib 3.10) <A48738CA-5B6F-3D14-97E9-2BFDFC3DCC06> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
        0x7fff93dfc000 -     0x7fff93e0afff  libIASAuthReboot.dylib (920) <B165E345-197F-3DC7-A52B-64C34FD95D0A> /usr/lib/libIASAuthReboot.dylib
        0x7fff93e0b000 -     0x7fff93e0dfff  com.apple.EFILogin (2.0 - 2) <F0269EE2-3686-3A8A-8B83-F86974E35E90> /System/Library/PrivateFrameworks/EFILogin.framework/Versions/A/EFILogin
        0x7fff93e0e000 -     0x7fff93e18ff7  com.apple.CrashReporterSupport (10.10 - 629) <EC97EA5E-3190-3717-A4A9-2F35A447E7A6> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
        0x7fff93e19000 -     0x7fff94081ffb  com.apple.security (7.0 - 57031.1.35) <96141D1F-614E-32C4-8AC2-F47481F23F43> /System/Library/Frameworks/Security.framework/Versions/A/Security
        0x7fff94088000 -     0x7fff94574fff  com.apple.MediaToolbox (1.0 - 1562.19) <36062C5F-CC37-3F50-8383-07A9C8C75F33> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
        0x7fff94575000 -     0x7fff9458fff7  com.apple.AppleVPAFramework (1.0.30 - 1.0.30) <D47A2125-C72D-3298-B27D-D89EA0D55584> /System/Library/PrivateFrameworks/AppleVPA.framework/Versions/A/AppleVPA
        0x7fff94590000 -     0x7fff94682fff  libxml2.2.dylib (26) <B834E7C8-EC3E-3382-BC5A-DA38DC4D720C> /usr/lib/libxml2.2.dylib
        0x7fff94683000 -     0x7fff94707ff7  com.apple.ViewBridge (99.1 - 99.1) <B36779D4-BEAF-36DD-83AF-E67F639BFF36> /System/Library/PrivateFrameworks/ViewBridge.framework/Versions/A/ViewBridge
        0x7fff956c5000 -     0x7fff95994ff3  com.apple.CoreImage (10.0.33) <6E3DDA29-718B-3BDB-BFAF-F8C201BF93A4> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
        0x7fff95995000 -     0x7fff959c3fff  com.apple.CoreServicesInternal (221.1 - 221.1) <51BAE6D2-84F3-392A-BFEC-A3B47B80A3D2> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
        0x7fff959ec000 -     0x7fff95b1cfff  com.apple.UIFoundation (1.0 - 1) <8E030D93-441C-3997-9CD2-55C8DFAC8B84> /System/Library/PrivateFrameworks/UIFoundation.framework/Versions/A/UIFoundatio n
        0x7fff95b25000 -     0x7fff95b29ff7  libGIF.dylib (1231) <A349BA73-301E-3EDE-8A31-8ACE827C289E> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
        0x7fff95b2a000 -     0x7fff95c41fe7  libvDSP.dylib (512) <52777555-F051-3BC2-A2D2-9645907E836D> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
        0x7fff95dd2000 -     0x7fff95ddbfff  com.apple.DisplayServicesFW (2.9 - 372.1) <30E61754-D83C-330A-AE60-533F27BEBFF5> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
        0x7fff95e55000 -     0x7fff95e56fff  com.apple.TrustEvaluationAgent (2.0 - 25) <2D61A2C3-C83E-3A3F-8EC1-736DBEC250AB> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
        0x7fff95e57000 -     0x7fff9603cff3  libicucore.A.dylib (531.30) <EF0E7544-E317-3550-A962-6AE65E78AF17> /usr/lib/libicucore.A.dylib
        0x7fff9603d000 -     0x7fff96041ff7  com.apple.TCC (1.0 - 1) <AFC32F8F-BCD5-313C-B66E-5AB8591EC066> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
        0x7fff96042000 -     0x7fff96472fff  com.apple.vision.FaceCore (3.1.6 - 3.1.6) <C3B823AA-C261-37D3-B4AC-C59CE91C8241> /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore
        0x7fff96473000 -     0x7fff96550ff7  com.apple.QuickLookUIFramework (5.0 - 675) <84FEB409-7D7A-35AC-83BE-F79FB293E23E> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
        0x7fff9658e000 -     0x7fff965bdfff  com.apple.securityinterface (10.0 - 55058) <21F38170-2D3D-3FA2-B0EC-379482AFA5E4> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
        0x7fff965c7000 -     0x7fff966eefff  com.apple.coreui (2.1 - 305) <BB430677-D1F7-38DD-8F05-70E54352B8B5> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
        0x7fff96731000 -     0x7fff96764ff7  com.apple.MediaKit (16 - 757) <345EDAFE-3E39-3B0F-8D84-54657EC4396D> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
        0x7fff96765000 -     0x7fff96765fff  libOpenScriptingUtil.dylib (162) <EFD79173-A9DA-3AE6-BE15-3948938204A6> /usr/lib/libOpenScriptingUtil.dylib
        0x7fff96816000 -     0x7fff96863ff3  com.apple.print.framework.PrintCore (10.0 - 451) <3CA58254-D14F-3913-9DFB-CAC499570CC7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
        0x7fff96864000 -     0x7fff968d0fff  com.apple.framework.CoreWLAN (5.0 - 500.35.2) <ACBAAB0A-BCC7-37CF-AAFB-2DA1733F2682> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
        0x7fff968d1000 -     0x7fff96a2fff3  com.apple.avfoundation (2.0 - 889.10) <4D1735C4-D055-31E9-8051-FED29F41F4F6> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
        0x7fff96a30000 -     0x7fff96ac1fff  com.apple.SoftwareUpdate.framework (6 - 744) <4EBCE244-C676-3228-BF4B-645B143C1B97> /System/Library/PrivateFrameworks/SoftwareUpdate.framework/Versions/A/SoftwareU pdate
        0x7fff96ac7000 -     0x7fff96accff7  libunwind.dylib (35.3) <BE7E51A0-B6EA-3A54-9CCA-9D88F683A6D6> /usr/lib/system/libunwind.dylib
        0x7fff96acd000 -     0x7fff96ad6fff  libGFXShared.dylib (11.0.7) <EC449E3A-D9D2

    You may have installed the "Genieo" or "InstallMac" ad-injection malware. Follow the instructions on this Apple Support page to remove it.
    Back up all data before making any changes.
    Besides the files listed in the linked support article, you may also need to remove this file in the same way:
    ~/Library/LaunchAgents/com.genieo.completer.ltvbit.plist
    If there are other items with a name that includes "Genieo" or "genieo" alongside any of those you find, remove them as well.
    One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those. If Safari crashes on launch, skip that step and come back to it after you've done everything else.
    If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, then you may have one of the other kinds of adware covered by the support article. Follow the rest of the instructions in the article.
    Make sure you don't repeat the mistake that led you to install the malware. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
    In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere  should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
    Still in System Preferences, open the App Store or Software Update pane and check the box marked
              Install system data files and security updates
    if it's not already checked.

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