Itunes and iphoto doesn't recognize my iphone.

Normally when I plug my Iphone 4 into my MacBook, the itunes icon and iphoto icon always pop up, these last 2 days they haven't and when I manually open them my device isn't located. When pluging my iphone into the computer it also isn't charging. I have tried different charging cords that work when plugged into an outlet device so I know they are working. Not sure what to do?

There are some additional troubleshooting steps you can try here: http://support.apple.com/kb/TS1591.

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    http://support.apple.com/kb/ts1538
    Take care, and thanks for visiting the Apple Support Communities.
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    http://support.apple.com/kb/TS1591
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    System manufacturer System Product Name
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    QuickTime not available
    FairPlay 1.14.37
    Apple Application Support 2.1.7
    iPod Updater Library 10.0d2
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 5.1.1.4
    Apple Mobile Device Driver not found.
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.5.502
    Gracenote MusicID 1.9.5.115
    Gracenote Submit 1.9.5.143
    Gracenote DSP 1.9.5.45
    iTunes Serial Number 0013AC2C0E8DEF50
    Current user is an administrator.
    The current local date and time is 2012-06-12 20:13:12.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is not supported.
    Core Media is supported.
    Video Display Information
    Intel(R) G41 Express Chipset
    **** External Plug-ins Information ****
    No external plug-ins installed.
    **** Network Connectivity Tests ****
    Network Adapter Information
    Adapter Name:        {D85300A1-330D-41ED-AC5A-EC032B22FBF0}
    Description:            Atheros AR8121/AR8113/AR8114 PCI-E Ethernet Controller - Packet Scheduler Miniport
    IP Address:             192.168.1.3
    Subnet Mask:          255.255.255.0
    Default Gateway:    192.168.1.1
    DHCP Enabled:      Yes
    DHCP Server:         192.168.1.1
    Lease Obtained:     Tue Jun 12 19:48:36 2012
    Lease Expires:       Wed Jun 13 07:48:36 2012
    DNS Servers:         192.168.1.1
    Active Connection: LAN Connection
    Connected:             Yes
    Online:                    Yes
    Using Modem:        No
    Using LAN:             Yes
    Using Proxy:           No
    Firewall Information
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    iTunes is enabled in Windows Firewall.
    Connection attempt to Apple web site was unsuccessful.
    The network connection timed out.
    Basic connection to the store failed.
    The network connection timed out.
    Connection attempt to Gracenote server was successful.
    The network connection timed out.
    iTunes has never successfully accessed the iTunes Store.
    **** CD/DVD Drive Tests ****
    No drivers in LowerFilters.
    UpperFilters: GEARAspiWDM (2.2.0.1),
    G: Optiarc DVD RW AD-7220A, Rev 1.01
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    **** Device Connectivity Tests ****
    iPodService 10.6.1.7 is currently running.
    iTunesHelper 10.6.1.7 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    Universal Serial Bus Controllers:
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    Intel(R) N10/ICH7 Family USB Universal Host Controller - 27C9.  Device is working properly.
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    Intel(R) N10/ICH7 Family USB2 Enhanced Host Controller - 27CC.  Device is working properly.
    No FireWire (IEEE 1394) Host Controller found.
    **** Device Sync Tests ****
    No iPod, iPhone, or iPad found.

    Well, you do not mention what computer OS you are using, so here are the support documents for both.
    Windows:     http://support.apple.com/kb/TS1538
    OS X:     http://support.apple.com/kb/TS1591

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