ITunes and iPod Classic issues

I have a 120gb classic iPod. About a week ago, I got the red x. So I restored my it. Then anytime my iPod was plugged in, iTunes froze until I unplugged my ipod and then it went back to normal. I've read forum after forum and here's what I've done.
- Reformatted and restored my iPod
- Run diagnostic tests (All normal)
- Uninstalling and reinstalling itunes
- basically everything these forums say.
Now! My iTunes will work with my iPod plugged in. And I can even sync some songs. For instance, I synced about 400, used my ipod for a few days (working fine) but when I went to plug it in today, it reset everything and removed all the music I had put on there. I can sync some songs (it's never a finite amount)
and then itunes freaks out and gives me an error code (never the same one). This is ridiculous. I have the latest version of iTunes (10) so I'm not sure what's going on. Also my iPod just ran out of warranty maybe a week ago. Can anyone help me?! I don't know what else to do!

*Check your iPod with Diagnostics Mode*
It's possible that your iPod's hard drive has started to fail. Take your iPod and place your right thumb on the centre SELECT button and your left on the top MENU button. Press down both thumbs for about 6 seconds until your iPod reboots. Immediately move your left thumb around to the rewind button |<< on the left and hold this down together with SELECT for a further 6 seconds. Your iPod should now switch into Diagnostic Boot mode. Press MENU for *Manual Test*, then select *IO > HardDrive > HDSMARTData* to reveal your stats. For comparison here are mine for my 2 year old 6th Generation Classic:
Retracts: 889
Reallocs: 12
Pending Sectors: 0
PowerOn Hours: 2202
Start/Stops: 894
Temp: Current 24c
Temp: Min 10c
Temp: Max 50c
Take a note of your results. When finished press *SELECT & MENU* for 6 seconds to reset the iPod again.
With modern disc drives sectors are no longer marked bad by a disc scan, if the SMART firmware detects a sector it has trouble accessing it will attempt to invisibly reallocate it to a spare area of the disc.
Note that I've only 12 remapped sectors and none pending. To help explain what the numbers mean here is an extract from the Wikipedia S.M.A.R.T. article:
*Reallocated Sectors Count*
Count of reallocated sectors. When the hard drive finds a read/write/verification error, it marks this sector as "reallocated" and transfers data to a special reserved area (spare area). This process is also known as remapping, and "reallocated" sectors are called remaps. This is why, on modern hard disks, "bad blocks" cannot be found while testing the surface – all bad blocks are hidden in reallocated sectors. However, as the number of reallocated sectors increases, the read/write speed tends to decrease. The raw value normally represents a count of the number of bad sectors that have been found and remapped. Thus, the higher the attribute value, the more sectors the drive has had to reallocate.
*Pending sector count*
Number of "unstable" sectors (waiting to be remapped, because of read errors). If an unstable sector is subsequently written or read successfully, this value is decreased and the sector is not remapped. Read errors on a sector will not remap the sector (since it might be readable later); instead, the drive firmware remembers that the sector needs to be remapped, and remaps it the next time it's written.
Large numbers of Reallocs or Pending Sectors would suggest your drive is failing and that you may need to repair or replace your iPod. Check your stats after another attempt to update your iPod. If the numbers increase that again points to hard drive failure. While it won't be good news at least you'll know it isn't some random software problem and you can decide what to do next.
tt2

Similar Messages

ITunes and iPod Classic Freeze: How Can I Avoid It???

Sorry if this should have been a part of the longer iTunes and iPods freeze discussion string.
My 80g Classic is in the mail and due to arrive on Friday. I ordered directly from Apple (for the engraving but obviously not as easy to return).
After reading all the discussion about the iTunes freezing issue I have a few questions of my own:
I have Windows 2000 at work, Windows XP on desktop at home and Windows Vista on my laptop. My entire library (combination of original home desktop, smaller work library and a few songs even purchased on laptop) is on external hard drive that I use with laptop.
Which computer should I connect my new iPod to first? My preference is work since the iPod is being shipped here. It arrives on Friday and I want to start using it on a road trip on Saturday.
I'm a Manage Manually kind of guy especially since I have music on three different authorized computers.
Any tips or suggestions that you think will help me PRIOR to actually trying to connect iPod with iTunes would be greatly appreciated!

NO answer is my answer. I guess I can't avoid it. Thankfully I learned to look at the box that says not compatable with Windows 2000.
I'm going to give it a shot with Windows Vista. I have latest iTunes on laptop and my old 60g Photo connects just fine.
Best of luck to us all!

Itunes and Ipod Classic stop before song ends after transfer to new computer

I purchased a new Windows 7 computer and transferred my library from my XP computer.
I restored my library and all seemed well with the world.
I synched my IPod classic 120GB with over 8000 songs.
I was listening to the IPOD on my docking station when I started noticing that songs would just stop before the end of the song.
I thought my 120GB Ipod was dying, so I purchased a new 160GB.
The problem continued.
I then listened to them on the new computer in Itunes and they did not completely stop, they just skipped to the next track at the same place as it froze on my IPOD.
I listened to the same song on my old computer through Itunes and it played correctly.
I have do not have the Itunes Match and the songs that I currently know that have the problem were purchased on Itunes.
Any suggestions as how to resolve the issue?

I would try copying over the tracks from your XP computer again as the files from the first transfer may be corrupted.
B-rock

Ical and IPOD classic issue.

I put together my work schedule on iCal. I work nights.
I synced my work calendar to the ipod classic (80gb).
But....
The calendar on the Ipod is inaccurate. For example. if I added an iCal entry for Thursday night as a work night from 11pm to 7am but Friday night is an off night, the iPod calendar would read that on Thursday, I am scheduled for work from 11pm to 7am, BUT...it would also read that Friday night, I am scheduled for work from 11pm to 7am too. Obviously, this is wrong.
I'm looking for some help on this issue.
Thanks

So I just tried this in order to see if I could help.
Exported a calendar as an .ics file, created a new "test" calendar in Google, then imported my .ics file into the new calendar.
The message I received was:
"Reviewed 89 events; imported 18 events; Unable to process your iCal/CSV file."
Looking at the new Google calendar, I noticed that any RECURRING events were not imported. However, all of the all-day and or timed events that were single occurrences imported perfectly.
Are both of you experiencing similar behavior or is NOTHING getting imported?

ITunes and iPod Classic remembering track locations?

Hello,
I recently had to redo my computer again......Anyways, I just got iTunes reinstalled and reimported my library from my backup drive. I just got all the track names redone again and erased and resynced (for the 5th time) my entire iPod.
Now, Whenever I listen to a song on the iPod or iTunes and I switch the track wether 5 seconds or 30 seconds (or whatever) into the song, it will switch, but when I switch back to that same track it will start playing from the point it left off...not the beginning like it used to. I have checked the settings in iTunes and on my iPod, and reset my iPod and ran diagnostics. Nothing.
Why is my music being remembered? It makes it annoying to go to a song and have to restart it. I was going to format my entire iPod then restore the software, but I saw iTunes was doing the same thing so I know its not my iPod.
I have the Dell Optiplex GX260 running Windows XP Media Center 2005, iTunes 9.0.1.8 and an iPod Classic 80GB running software 1.1.2 PC. If it is relevant, The player in my car is a Pioneer DEH-P5800MP connected to a CD-IB200. Any help would be appreciated.
Thank you!
Pete

I THINK I FOUND A SOLUTION!
While browsing through the iPod Classic thread, I found a topic similar to this. The solution is right there.
Go to Music and select ALL of your songs (windows is CTRL+A). Right click when they are all selected and click Get Info. Go to the options tab, check the box that says "Remember Position" and be sure the dropdown says "No". Click ok, and it will update all the songs on your library.
After I tested it with iTunes, I resynced and it solved it on the iPod as well. Thank you all!
Pete

How do i get my itunes and ipod classic to sync on new computer?

I just got a new laptop and transferred my songs to it. Some of my playlists did not make it over, but are still on my ipod classic. When i connect my ipod classic to the laptop and try to sync, itunes tells me that it will erase all data and then sync it. I do not want to lose my playlists. Any suggestions?

If you transfer your complete iTunes data from your old computer to your new computer, the iTunes library on the new computer is the same iTunes library that was on the old computer. All of your playlists (as well as other supporting data such as ratings and play count) will be there, and your iPod will treat like it as the same iTunes library. What you probably did is move your iTunes media files (such as song files) and added them to a new iTunes library on the new computer.
So, if you still have access to your old computer, with its iTunes library intact, you may want to do the transfer again, following the procedure described here
Back up your iTunes library by copying it to an external drive - Apple Support
There are many steps, but to summarize: (1) Consolidate all of your iTunes user data so that it's in one place, your iTunes folder. (2) Copy that iTunes folder to an external drive. (3) Install iTunes on the new computer (and while iTunes is NOT running), replace the existing iTunes folder with the one from the old computer (on the external drive). When iTunes runs, it uses your old iTunes folder.
Otherwise, if your iPod is the only source available, iTunes syncing is generally in one direction only, from the computer's iTunes library to the iPod, NOT from iPod to computer. However, there are third party methods and utilities that can transfer from iPod to computer. If you do an Internet search on something like "ipod transfer," you should get some links. Some utilities may recover playlist data.

Win 8.1 - ITunes and Ipod Touch issues

I am running a new Envy TS notebook with Windows 8.1. I upgraded (1/23/14) to iTunes 11.1.4.62. After installation I encountered the procudure entry point error when attempting to start itunes. Per an Apple discussion group, I did the following:
Copy QTMovieWin.dll from c:\Program Files (x86) Common Files\Apple\Apple Application Support
and paste intoc:\Program Files (x86) \ iTunes
This enabled iTunes to start but would not recognize my ipod. In Windows explorer, my ipod was listed only as Apple Ipod. I followed the recommendations to upgrade drivers to no avail. Finally I went to the control panel to uninstall the following Apple programs:
Apple Mobile Device Suport
Apple Application Support
iTunes
I then reboted the system and reinstalled iTunes and rebotted the system once again after installation.
Windows explorer now recognized my ipod as well as iTunes. In fact, now when I plug my ipod in a USB port, itunes automatically starts up and performs a sync with the ipod touch. Haven't had that happen for quite some time.

Hi JPM and Mlisowski ,
I-pods are the great mashines , but seem that some of the apple software do some mess in the win registries. They are running in the backround slowing a computer , and some times can do that Your other devices as a DVD reader just disapieres.
By my personaly experience , You can thry to use other (more windows friendly) free software to sincronyse Your i-pod,
and You may considere to check this page
http://mp3.about.com/od/essentialsoftware/tp/Top-5-Alternatives-To-Itunes-Best-Free-Software-For-Syn...
Since now , it solves some some problems for me.
Enjoy Your i-pod , GOOD LUCK , ad wish You all the best!!!
<<<<----------------- ***
**Click the KUDOS star on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Album art not showing up in itunes and iPod classic

Can this issue be resolved? Any tips would be appreciated

I'm sure it can. First of all, have you tried to "get album art"(by right-clicking and choosing it) as you signed into the iTunes store?

ITunes and iPod album issue

Can anybody tell me why in iTunes it sorts albums disregarding 'the'. For example the album 'the man who' is sorted under 'm'. But while this is sorted like this in iTunes, on my iPod it counts 'the' as 't'. This is really annoying on my ipod because i have so many albums and i want to get to them quickly. I have looked over all the settings on my ipod too. Can anyone help?
Thanks,
R. McD

Hi, Rowan.
I was about to say That's odd when I checked my - admittedly antiquated - iPod and realized that's the case for me as well.
I suppose I hadn't realized because generally I don't access my music by Album on the iPod.
I realize that's not a solution but it leads me to suggest a workaround. Perhaps you could trying accessing the music on your iPod via the Artists entry on the Music menu (Music > Artists > artist's albums) and see if that's a more efficient method than getting bottlenecked by all the The albums under the Albums entry.
Other than that, all I can suggest is you share your thoughts with Apple via their suggestion box .

ITunes and iPod Classic Cover Flow Discrepancies

Hello.
I'm a little impatient and haven't searched through most of the posts to see if this problem has been addressed already. But it's an unusual one (I think).
I got the 160GB iPod and have been able to upload all my music successfully, as well as getting all the cover flow artwork to run smoothly. But now I've been noticing some strange things. When I got a new CD, for example M.I.A.'s 'Kala', I uploaded it onto my iTunes library, and it fell into place nicely next to her other album 'Arular'. But after uploading the new track to my iPod, I can't find 'Kala' next to 'Arular' in cover flow - instead it's way at the end, past the number and symbol titled artists. This was also true for another CD that I recently uploaded, and even more strangely, for some older single tracks that I haven't even listened to yet.
So, basically my iTunes library looks fine in cover flow, but there are a few albums and tracks that aren't in the correct order on my iPod. I've even tried deleting those misplaced albums and tracks from my iPod and then re-uploading them from my iTunes library, but they fall in the same place, at the very very end of the cover flow list.
And, this is just a cover flow problem - in the regular 'Artists' lists, the albums and tracks in question are in their appropriate spot.
Anyone know what might be wrong?
Thanks

It looks that the album, in your example "Kala", is marked like a compilation. In the iPod coverflow, the compilations appears at the end.

New Computer = New Problems with iTunes and iPod Classic

I recently got a new computer. I was successfully able to transfer the iTunes music files from the old machine to the new. However, I had to reload my iPod from scratch. My problems are:
-- songs from playslists that aren't checked to be loaded are loading into my iPod (my son's music).
-- I'm getting multiple messages to authorize the computer for it to load purchased music (I have authorized it in the past). I get an error message when I try to authorize the computer (-44084).
--If I uncheck a play list or song, will it be removed from my iPod next time I sync? If not, how do I "erase" songs from my iPod that I dont' want anymore?

I'm getting multiple messages to authorize the computer for it to load purchased music (I have authorized it in the past). I get an error message when I try to authorize the computer (-44084).
With that one, I'd try the following document:
[iTunes repeatedly prompts to authorize computer to play iTunes Store purchases|http://support.apple.com/kb/TS1389]
(Probably best to start with the user account control section with a 44084.)

I have a new 160GB iPod Classic. I often listen to it for many hours at a time. Even with Itunes and the Classic set on shuffle it repeats songs often and only plays a small fraction of my songs. Help! of my

When listening for hours to my new Clasic 160 with several thousand songs and both itunes and the Classic set to shuffle all songs it only plays a small fraction of my library and plays many songs several times over that period. It also seems to pick a small different group of songs to repeat without touching many of most of my songs each time I start listening. Over 98% of the music is legally owned in my CD collection. A few are down loads which play! There should be no issues with ownership. Please help. As much as I like all my tunes I want to actually hear them all. There are many many albums that have never been played.

Okay, well we've eliminated a couple of things.
One thing I have noticed about the iPod Classic: I suspect that "shuffle" is actually a Playlist, not a real shuffle. The Classic is not as powerful as iTunes or a desktop/computer, so it cannot truely "shuffle songs". I suspect what happens is that every Sync of the Classic with its iTunes Library causes a revised "shuffle playlist" to be put on the iPod and then, when you choose Shuffle play, it actually uses that special hidden "shuffle playlist".
So one trick is to Sync your iPod with iTunes frequently. This would change the "shuffle playlist". Another trick would be to create your own Playlists, either by adding what you want to a Regular Playlist or by creating a Smart Playlist which adds and removes songs by itself.
Smart Playlists: for example, you can create a Smart Playlist (in iTunes) which contains a random selection of all songs, or a random selection of a particular group of songs, provided the song has not been played for a period of time, say six months, or 300 days. Every Sync of the iPod with iTunes would remove any song from that Smart Playlist if it has been played. That same song cannot go back into the Playlist for a period of six months, or whatever you choose.
This way, you can reduce the likelyhood of hearing the same songs too often. This brings me to another point. If you have the same song, on different albums, then it's possible that you are hearing that same song but from both albums.
Try this: in your iTunes Library,
look for and click on the big + button and choose New Smart Playlist..., if you do not have the Sidebar displayed, switch to the Playlists view where you will find it in the bottom left corner,
Set it up to look like this:
It creates a list of songs that have not been played for fifteen weeks. It excludes videos and in my iTunes Library, it has 527 songs in it. If you would like a smaller list than that, click on the Limit to and fill in the number of songs you want.
Having set it up, play some songs from it (in shuffle mode if you wish) and watch how it changes . The song must play through to the end of the track before it is classed as "played". If you like it, let it go onto your iPod. You could set up a few Playlists, each with their own rules. Even if a song appears in two different Smart Playlists, if you have the "last played is not in the last" rule in both lists, then playing the song will eliminate it from both lists. None of this removes songs from the iPod (unless you use Sync selected Playlists...).

My iPhone and iPad aren't detected by iTunes but iPod classic syncs

My iPhone and iPad aren't detected by iTunes but iPod classic syncs. I have re-installed iTunes, reset devices etc. The iPad and iPhone charges through the computer and Windows 8 recognises them.

Hi Vlismas,
Welcome to the Support Communities!
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
If the issue is not resolved, you may need to uninstall iTunes and all of it's components, and reinstall the latest version as explained in this article:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
I hope this information helps ....
- Judy

I have ipod classic (about 3 yrs old) and when recharging, everything on it is gone. When I tried copying the saved/backup items, itunes and ipod were stuck...doing nothing/frozen. Help!

I have an ipod classic which I had bought about 3 years ago. I plugged it into my computer this past weekend to charge and it showed me that there were nothing on it...no music, no movies, no photos, nada. I had updated the program on my computer and when I tried to reload all the stuff that I had saved, it locks up my itunes and ipod. It doesn't do anything! I don't know what is going on....Help!? Anyone!? Any clues?

Which version of iTunes are you using? (most probably the latest, a lot of this hung iTunes coming in)
Which iPod software is shown on the iTunes summary screen?
My suggestion go on Diskmode.
http://support.apple.com/kb/HT1363?viewlocale=en_US
Connect it to iTunes via a USB2.0 port (For Mac please dont use the Keyboard USB port and for MB, only one USB port is for iPod, the other will freeze your iTunes as the resource bus is shared with other devices )
Then update the iPod software or Restore the iPod.
Try to disconnect your iPod from the PC, if you are not charging or Syncing the iPod, or else, some Apps will just trigger a Restore and delete you iPod.
For Mac users, who has a FAT32 iPod, you may find iTunes Restoring it to HPS+ if you leave it connected overnight.
For Windows users, some Winsock layer conflict with iTunes will trigger the Restore.
Good Luck!

HT1386 I sync all songs, photos and videos between my computer and iPod classic with no problems, but when I get to sync info I get this message: "iTunes cannot sync Calendar and contacts to iPod. Try logging out of Windows adn then logging back in".

I sync all songs, photos and videos between my computer and iPod classic with no problems, but when I get to sync info I get this message: "iTunes cannot sync Calendar and contacts to iPod. Try logging out of Windows adn then logging back in". Could you please help?

Correct. When you update via iTunes all synced media that is not in your iTunes library will be lost.
As IO said before:
You can redownload most iTunes pruchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
I do not think it included audio books.

ITunes and iPod Classic issues

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