ITunes and iPod, serious help needed
First of all I'm running OS X Tiger 10.4
I just got my 5th gen. iPod video today, and I sync'd it and everything, the iPod works just fine.
Although, everytime I plug it in, my iPod will be listed on the source list in the left of iTunes, it will take a few seconds to update, then my iPod icon will disappear from the Finder.
If I then click anywhere besides "My iPod" in the iTunes source bar, like Library > Music or just a simple playlist, iTunes will unexpectedly quit. The Finder though does not give me a message saying that iTunes quit unexpectedly, it just happens. During all of this the iPod does NOT say "do not disconnect" as if it was updating.
Help is greatly appreciated.
I am not really sure as I have been playing it safe, sticking with OS 10.3.9 and iTunes version 6. Everything works, so I don't want to break it.
Patrick
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Right clicking on your ipod in the device list an d choosing "transfer purchases" will copy apps and bought media from iTunes to your computer. Due to the new iTunes library on your new HD, iTunes will erase your ipod during the first sync. To save your data to the computer take a look at this article about saving data from your device to a computer: http://support.apple.com/kb/HT4137
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Restoring: http://support.apple.com/kb/HT1414
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Go to www.ecamm.com and d/l PhoneView.
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Try here > - http://support.apple.com/kb/TS1369.
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Accessibility of iTunes and iPod for Blind users
In any of the updates to Itunes or Ipod has the ability to use the product by the Blind been considered? Being a Low-Vision/Blind user I think accessibilty has gotten worse instead of better. This is not just an Itunes on Windows Issue. Itunes on the Mac barily works with VoiceOver
In 7.0.X here are a few things that broke.
1. The Album flipping view mode cause Screen Magnifiers to have problems with Overlay and the Album art is not magnified.
2. No way to navigate the Itunes store if you are totally blind. Why not just let us browse it in Internet Explorer or Firefox and then download afterwords into Itunes.
3. Standard methods for navigating Menus, Tree Views (source list / playlist side) do not work always and some times have very unexpected results.
There are very easy ways to fix this. As you are updating the application make sure that each control or widget gets its own MSAA information. On the Mac side make your developers actually follow your own standards for accessibility even if it means rewriting the program. Well they are at it they can fix most of iLife and Pages.
Now onto the Ipod 3g 4g 5g and the Nano 1g and 2g, These devices with some practice can be used by a blind person if they are setup correctly by someone sighted. Thats all well and good except if you just went out and bought a shinny new 80gb Ipod and now don't know how to navigate it. Well the solution to this is actually very easy. Durring startup it could play a quick set of clicks to let a blind user know it is doing something. Then once it is up and running the menu system could playback via the headphones recorded speech files stored in directory already on the shinny new Ipod. Something like "Main Menu" "Music", the user slides their finger around the wheel one spot to the right and "AudioBooks" and so on. Now your question comes to artists and genra's and Album titles. This could be a feature of the new ITunes 7.1.x where when you are syncing your Ipod it goes to the iTunes store and gets the appropiate audio files needed. or using the Very Nice Apple TTS makes the files on the fly and stores them. You say this would use up space on the Ipod, well yes it would and you could make so a sighted user could turn it off until the iPod resets or they if they are really cramped for space could remove the directory with the sounds in it, but restoring the iPod would put these features back in place. These features have more use then just for the blind, who are highest population for buying audio content be it Unabridged audio books, CD's, or from online sources. Once these features are out in the general public and touted as be available you will have the busy business traveler to the jogger using them, epecially when it is not appropriate to take your eyes from something else, like driving. A driver could just reach down and touch the iPod and press the menu key and here "Music Menu", "PlayLists". Now we click the center button and our drivers heres "Gym Workout" clicks the wheel around to the right and heres "Peaceful Drive". He/She press the play button and heres "Playing, Peaceful Drive, 15 items in list" now this next part whould need to be toggleable on and off, while the iPod is cueing up the song it could say the song name and artist but this could be distracting.
Now if you really got brave with this project you could just add the TTS (Text to Speech) program into the Ipod. It would probably only take as much space as the new games you are selling for the 4g 5g and nano's. I know the Ipod has enough processer power. If it can play compressed video it could be executing a speech synthesizer in the background. With the dropping cost of the iPod I can see you may have to make this an add-on. That would be fine but include like a ten-day trial period with each new firmware update and have it on by default. This way allowing the user base to have time to see what it can do for them. If this is the choice then it should be a very inexpensive addon. Like in the $40 range. With the very extinsive userbase of Ipod's out there the Return on Investment should be very quick. if just 10% of the 300,000 blind people in the USA bought it, that equals 30,000 times $40 equals $120,000. This is not including the Learning Disabled, general poplulation, and people in foriegn countries who would love to have the stuff read it them. Now back to the blind, currently the devices made for the blind that are "accessible" cost from $400 and up that can play digital content not burned to a CD. So, if this was made for the Nano 2g a blind person could spend $200 on the device and $40 on the speech after the ten-days are up or they are coming close. The are still ahead by $160. Now if the person is a eclectic listener like my self then I would buy the 80gb unit at $350 and add the speech for $40 and have all the space I needed for my music, books, and my recordings I do with the Belkin recorder.
Another feature that should be looked into is the ability to play Daisy Content from Recordings for the Blind and Dislexic http://www.rfbd.org This is the new style of releasing text books to those you can not read regular print. They are stored on a CD in mp3 format with a encryped index. Now this type of thing is not a problem since you already have support for your own and Audible's digital rights management in iTunes and adding another method would not be that hard. An iPod Nano 4gb could hold 6 to 8 books for a Grade School, Middle School, High School, or College student. That would be greate, one small device to play content and no worrrying about what Cd the chapter is on or where you put the CD's, and not having to carry around a CD player just for the books. Also an iPod has become common place enough to not be notices.
Shawn,
This will be cross posted to my blog and to the Ipod Forum here. My Blog is located at http://wizardwlf.spaces.live.comMy goal is not to directly influience Apple. I am trying to influiece you the customer to write feedback to Apple, if not on your own behalf, for your family member who is blind/low vision, a blind co-worker at your office, a friend of a friend even. Apple will see my one comment in feedback and say he is just an extremist and being it is just one comment just ignore it becuase their are much cuter things some marketing person wants them to do. They may just respond with use the Shuffle it doesn't have a screen. Why should the blind be limited to 1GB of space?
So here is your chance. Talk to your friends who use the Ipod/Itunes, talk to the manager at your local Apple store, tell them all to think about what they could do with a talking iPod, let alone the accessibility this would give the blind.
The Mimico Kid wrote this in the iTunes Windows Forum
Shawn,
I did a quick search of the Apple web site and found a fair bit of information on accessibility issues for the Mac OS X operating system in general (you might want to have a look here if you're interested) but couldn't find anything relating to iTunes for Windows in particular.
Since Apple has set up these forums for users to help one other with their problems, there isn't much we can do as far as acting on your suggestions. You might want to submit your comments directly to Apple by filling out the forum on this page: http://www.apple.com/feedback/itunesapp.html .
All the best!
I wrote back:
Yes that is a pretty advertisement page for the Tiger Accessibility and for the accessibilty of the hardware.
But what is missing is the same page for iTunes and iPod. Those two products which right now are Apple's Hot market. They do not even train the sales staff in the Apple Stores to use and demonstrate these features to a parent / spouse/ child of someone with a disability.
VoiceOver is great in the finder and terminal and mostly works in Safarie and Mail. It mostly works in system dialog boxes but forget AppleWorks, GarageBand, Microsoft Office. The ProTools folks are actually working on making that program work with VoiceOver even better.
My best recommendation to anyone on this forum who is a Mac User. Use SearchLight to find VoiceOver. Now read some of the documentation to get the gist of how it works. Once you have done this, Start VoiceOver and turn off your screen. Try using the keybard commands you just learned or even the ones you think you know in iTunes. You will find it extremely hard to navigate.
Shawn -
Itunes and ipod and everything is blah
ok so i restored my comp and it says i cant open itunes because its required files are missing, please reinstall it. so i put the cd back in and it still wont let me. so i went on the itunes forum and someone gave me this list on how to uninstall completely (which i wanna do.) and it says to go to the cp and delete itunes that way and my comp wont let me. it press the delete button for itunes and the popup thing comes up, the blue bar fills half way and then goes away and itunes is still there. and im all distressed cuz i really need this to work and im in tears and i dont kow how to do it. and i just need help
please please help me!Liz,
There is this knowledge base article that explains how to uninstall iTunes
Troubleshooting iTunes and iPod Software installation on Windows
In particular, you need to download / install / run the Microsoft Install Cleanup Utility.
http://support.microsoft.com/default.aspx?kbid=290301
You should also run the Quicktime standalone installer first. This will sometimes report errors that the iTunes installer doesn't. -
Skipping songs on itunes and ipod. Know why?
Of course I have gotten 2 new ipods and since my warranty was up I had to pay for another one. But now the problem, itunes and ipod are both skipping. Some songs play for 5 seconds, some for 5 minutes. Does anyone know why? Do I need to delete and reload all my songs? (none are illegal downloads.) Thanks if you can help.
The most likely cause of this would be on-demand virus scanning. I've had to set an exception in F-Secure on my PC to leave my 220 GB of FLAC files alone to solve this problem. If you have a large music library, I would look into the settings for your virus scanner and see if it helps to exclude files with the relevant extensions (MP3, M4A, M4P, etc.).
If you schedule or manually carry out virus scans on your PC, then just make sure that you enable your virus scanner to scan all files. -
Problems with Downloading iTunes and iPod software to my computer
Just got my iPod...I continue to get the following error message when trying to download iTunes and iPod software to my computer: "Error 1406, Could not write value InstallDir to key \Software\Apple Computer, Inc.\iPod\AppPaths. Verify that you have sufficient access to that key"
Can anyone shed some light?
Thanks and Happy New Year!This is helpful...thank you. I have learned that I need to acquire administrative privileges in order to install the software, as I am trying to install the software on my company's laptop (don't have a computer at home). Do you know of a way around this?
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Due to divorce, all my music is on my iTunes and iPod. I have had to buy a new laptop and want to transfer the library to the new computer before deauthorizing the old one. I dont want to have to use an external drive every time I want to listen to my music. How can I do this and have the same basic iTunes setup as before? HELP!
You might consider itunes match for moving CDs you've copied into your itunes library if you dont have a way to use home sharing.
iTunes match is an optional service offered by apple that costs about $25 a year. It scans your music library and if it finds music that is already in apple's itunes catalog it'll automatically "unlock"/"store" these in the cloud for you. Items that it does not find in the catalog it'll upload and store these in the cloud for you and you can download them on your devices. See http://www.apple.com/itunes/itunes-match/
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