ITunes and PC with Windows 7 will not recognize my iPod....
however iPod still works fine on an XP machine. Our iPad is also working fine on the Windows 7 machine, including in iTunes. The Windows 7 machine says the disk needs to be reformatted whenever I plugin the iPod.
I have tried all of the possible fixes I have been able to find on the web, but to no avail. Does not appear to be a USB issue. Have reinstalled iTunes on multiple occasions, and restored the iPod multiple times. Have tried disk mode.
Is there anything out there that I'm missing? Thanks!
I have the same issue! Every time I connect my iPod, iTunes says I have to restore it...
iPod Classic/ Win 7 PRO x64
Similar Messages
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Windows will not recognize my ipod
My windows will not recognize my ipod. I tried running the latest Ipod Updater several times and received the following error message: Ipod requires Windows 2000(SP) or Windows XP, Please update your software and try again. I have Windows XP so I'm a bit confused to why I'm receiving that error message.
Any suggestions would be greatly appreciated. BTW, I already tried "re-starting" my ipod and that didn't work either.Unfortunately, there is no one ‘Silver Bullet’ answer for this issue. Many things can contribute to the problem. Here are various ‘generic’ solutions that you can try in an effort to correct your problem. One should work. These are listed in simplest to more involved order (usually).
First, make sure that the iPod is fully charged.
Try Resetting Your iPod while it's connected to the computer.
Hold down the Menu and Select buttons until you see the Apple logo (or Menu & Play/Pause in older models).
This will often get it recognized. It may take several attempts.
Try closing and re-starting iTunes. There have been cases where iTunes refuses to see an iPod, but after re-starting, it works again.
Also try re-booting the entire computer. Especially if the PC has been operating for a long time &/or many programs have been opened and closed, repeatedly.
Other USB connected peripherals may be the cause as well. Try removing all connected USB items and attaching the iPod. If you have a USB keyboard, it may be worth a try using the adapter to convert it to non-USB. If the iPod connects, continue plugging things back in until you have the problem return. You may have then isolated the issue. Sometimes it could be a printer, camera, Flash Card reader, or other attached device causing a conflict.
If your iPod shows up in Explorer under 'my computer' try changing the drive letter:
-- Click on Start=>Control Panel=>Admin Tools=>Computer Management=>Disk Management
-- Right-Click on the iPod and select “change drive letter”
-- Choose something further along in the alphabet that is unused (Usually, “M”, “N”, “O” or something similar)
-- Safely eject the iPod
-- Reboot the PC
If that doesn't work, Put Your iPod into Disk Mode then plug it in and you should be able to Restore the iPod
Your PC may have difficulty with the USB2 protocol and the iPod. See this Article for a possible solution: iPod not Recognized Correctly
Also try these hints (and the other suggestions above) from any other USB port you may have on the PC. Sometimes switching USB ports can make all the difference.
Also See:
Your Windows PC doesn't recognize iPod
iPod does not appear in iTunes or on the desktop
iPod appears in Windows Explorer but does not appear in iTunes“Strange iPod Behavior within Windows”
If you are getting a ‘Missing Drivers’ message, try this:
1. Go to http://www.driverguide.com and register (free)
2. Download ‘usbstor.sys’ & ‘usbstor.inf’ to your PC and place them in your i386 Folder
3. Update both drivers by selecting the two files you just downloaded
4. Reboot computer
5. Open iTunes and then connect you iPod
If all the above fails, you may have a Virus, Malware or SpyWare problem.
If you do find that your Device Manager is blank, you should probably check up on this issue first: No Items Appear in the Device Manager List When You Open It -
I have an Ipod Classic, 80 gig. It's over 3 years old. I have a Samsung SensR410 laptop, also over 3 years old, running Vista Home Premium 32bit but '64bit Compatible'
I had iTunes 8.
One day my Ipod stopped working.
I formatted it.
I uninstalled iTiunes.
I re-installed iTunes.
But the latest version would not be loaded on my PC. I chose English as the language, but because I bought my laptop in Korea, some parts of the installation were in Korea. I uninstalled it, following the steps here: http://support.apple.com/kb/ht1923
I re-installed iTunes 8. It loaded, but when I plugged in my Ipod, it said that the Ipod needed to be updated/restored, 'click to contact updater' but then it could not contact the server. I tried: http://support.apple.com/kb/TS1814but it didn't help.
I tried downloading iTunes 9, it loaded, but the Ipod would not connect.
Help, please!Hi Edward,
You should still be able to manually manage the music on your iPhone within iTunes. Make sure that when your iPhone is plugged in, look in the Summary tab to see if “Manually manage music and videos” is enabled and you can even you turn off Automatically Sync when this iPhone is connected. Take a look at the first article below to give more information on that. As far as your other questions about calling someone, I have provided two options for you. If it is for feedback on iTunes, you can use the second link to give detailed feedback on what is going on. If you want to actually talk to someone, the last link has a list of numbers for you to call for any support or service that you may need.
Manage content manually on your iPhone, iPad, and iPod
http://support.apple.com/en-us/HT201593
Product Feedback
http://www.apple.com/feedback/
Contact Apple for support and service
http://support.apple.com/en-us/HT201232
Take it easy,
-Norm G. -
i updated the os on the ipod as well
Hi there bowlerinager75,
Welcome to Apple Support Communities.
The article linked below provides troubleshooting suggestions that’ll resolve most issues like the one you described, where your iOS devices are no longer recognized by iTunes on your PC.
iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
Cheers,
-Jason -
Windows will not detect my ipod mini
i am haveing a problem with my ipod mini 4gb. I deleted the iPod_Control hidden folder and since then windows will not detect my ipod, i have tried this on sereral pcs. using wxp. Really need asistance!
iPod_Control directory is needed! You wont delete it.
Try to restore your iPod, using the restore utility
AMD 2200+, Asus A7N8X-X, Radeon 9550SE Windows XP iPod 5th Gen Black -
I have a shuffle. When I plug it into Itunes, it tells me that it has not been ejected properly, and it will not recognize the Ipod. I have turned off the computer, and tried this with another shuffle with the exact same results. Any ideas?
Do you remeber the exact (or close to it) wording of the error message?
Try manually placing the iPod in Recovery mode and then try to restore
Next try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
You can also try another computer to help determine if you have an iPod or computer problem. -
I purchased a used Ipod touch 4th gen and my computer (Windows XP) recognizes it as a camera but Itunes will not recognize the ipod. Old ipod works and connects fine. Any suggestions?
Well, there is always the possibility that it's been jailbroke, in which case, you're out of luck. However...
http://support.apple.com/kb/TS1369
There have been some problems accessing pages on the Apple web site. If the hyperlink gives you a "We're sorry" message, try again. -
The screen with the plug pointed to itunes is frozen and my computer will not recognize the ipod
The screen on my ipod touch has a pic with the plug pointed to the itunes logo and it is frozen. The computer will not recognize the ipod anymore. I had updated the itunes to the latest version and the it was in the process of updating software in the ipod. It said that the download could not be completed. This is a new ipod touch.
See here for...
Device Not Recognised
For PC
http://support.apple.com/kb/TS1538
For the download to complete error...
Try temporarily disabling your firewall and antivirus software and try again...
See here for Connection Issues
http://support.apple.com/kb/TS1379
From Here
http://www.apple.com/support/itunes/troubleshooting/ -
My computer (PC) will not recognize my ipod touch anymore. When I plug it in, it says the USB device attached to this computer has malfunctioned and windows does not recognize it. I have tried attaching the same cord and ipod to a different computer and it is recognized by our mac. I have tried restarting the ipod, downloading all updates on my pc, restarting the pc, etc. Nothing has worked. Please advise.
See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7 -
My itunes on my windows 8 will not recognize my ipod touch
I have a new computer that runs windows 8. My itunes is installed but will not recognize my ipod touch. Any suggestions?
You want this link
iOS: Device not recognized in iTunes for Windows
I would start with:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
Also
If you have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar. The sidebar is where Devices appears. and Control+B to show the Menu bar -
Reinstalled Itunes for Windows will not recognize ipod touch 3rd generation.
Itunes for Windows and PC will not recognize my ipod touch 3rd generation. Also it will not fully charge using a brand new apple brand power adapter and cable. I have already uninstalled all Apple software on PC and reinstalled. I've tried every step suggested by Apple online iPod touch Troubleshooting Assistant.
the best thing i think you could do is go to an apple store or uninstall itunes and reinstall it one more time and see what happens
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Why does Itunes installed on a Toshiba Satelite with windows 8 not recognize my Iphone or Ipad?
It's possible that charger damaged some part of the connection on the iPad. There's little metal contacts on that small silicon chip sticking out of the port and if something happens to one of those little contacts it can effect how it works.
You can try taking it into an apple store and have them look at it. If you'd only used 'official' stuff there'd probably be no question but once they know that the damage, potential damage, was caused by a third party device, then it may be up to the discretion of the manager what they do with it. Whether they replace it under warranty or decide that the warranty is void (I honestly don't know how strict they can be with the use of third party devices and how they may/may not work) -
I recently upgraded my Itunes softeware, now itunes will not recognize my IPod Classic. If I delete the current IPod software and reinstall it, would this solve the problem, and if so, I'll need step by step instruction.
Yep.
Take a look here:
http://www.snsforums.com/index.php?showtopic=235
It appears that SANmp is indeed the most likely source of your problem. -
I am trying to install itunes for my pc and the run window will not come up and I have changed my pop-up blocker settings and it still will not appear.....help?
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/quicktime/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer? -
I've transferred my itunes library from PC to Macbook pro running latest itunes and now it will not recognize my iPods (nano 4 and 5th Gen an Ipod touch). All music is there and playable but will not recognize any devices. Help please
The ipod is not a backup/storage device.
You need to copy everything from your old computer to your new one.
The Apple store will do this for you, you can call apple support and they will help you, you can use google. -
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