Itunes and proxy settings. Itunes keeps the proxy setting from IE and I can't adapt it due to company policy. How can I force itunes to use firefox?

itunes can not connect to server and I can't find its proxy settings.
So I think it uses these from IE and those are blocked by company policy.
So, how can I force itunes to use the firefox settings

I fixed this issue (with help from tech support) and it involved several things.
After adding a song to iTunes, right-click on the song in iTunes and select "Update iTunes Match."
OR go to the iTunes menu-->Store-->Update iTunes Match.
Maybe that's the reason, it just hadn't updated to the cloud.
OR maybe it's not a high-enough bitrate file. This happens to me because most of my tunes are home-recorded.
Sometimes converting to .mp3 or Create AAC version might work. (You do this with a right-click in iTunes, and then you will want to remove the original file from iTunes.)
There is an iTunes Preferences setting, under General Preferences called Import Settings. Try setting it to AAC Encoder and iTunes Plus. That (I think) causes imports to be slightly better quality.
Good luck! The tech support person at Apple is requesting that a knowlege-base article be written about this.

Similar Messages

My ipod will not connect to the internet. I have tried everything - resetting my network and ipod settings, connecting to the computer, turning it off, and releasing and forgetting the network. Help!!

I do know what else to do! I live far away from an apple store so that is out of the question. I got my ipod about two years ago.

I just started having the same problem with my ipod touch. I didn't change anything on my network and my mac desktop is on wi-fi and works fine. I think there was an update on itunes that changed the settings. I went to another network at a bookstore and I got online right away. I have tried to reset and forget the network. It shows the network and I have full coverage but it cannot connect. I need help too!

TS3297 I keep getting the error 306 cannot connect to the iTunes Network when downloading songs on iTunes. I've tried all the troubleshooting steps from the forums and my technical issues are still unresolved. I have Windows 7. Please help!!

I keep getting the error 306 cannot connect to the iTunes Network when downloading songs on iTunes. I've tried all the troubleshooting steps from the forums and my technical issues are still unresolved. I have Windows 7. Please help!!

iTunes Store loads partially or returns "Error 306" or "Error 10054"
Proxies, parental control settings and software, security or filtering software, or a bad iTunes Store cache can cause this.
To address proxies, Remove Internet Options proxy settings ( http://support.apple.com/kb/TS1490 ) and connect to the Internet without a proxy.
To reset iTunes Store cache:
In iTunes, choose iTunes > Preferences (Mac) or Edit > Preferences (PC).
Click the Advanced tab.
Click the "Reset cache" button.
Click OK and see if the issue is resolved.
Adjust Parental Controls in iTunes:
Open iTunes.
Access iTunes preferences:
On a Mac: From the iTunes menu, choose Preferences.
On a Windows PC: From the Edit menu, choose Preferences.
Click the Parental Controls tab.
Remove restrictions on Parental Controls.
For more information on parental controls or content filtering software, see iTunes 10.5 for Windows: May see performance issues and blank iTunes Store.
http://support.apple.com/kb/TS4123?viewlocale=en_US

I need to uninstall my old version on itunes and install a new version, i cant uninstall from Programs and Features, a message keeps coming up saying 'The feature you are trying to use is on a network resource that is unavailable.' Can anyone help please

I have tried to just install the new version of itunes from the apple website, it looks like it downloads but after 5 minutes at the end of the install it says 'old version of itunes cannot be uninstalled, please contact support.'?
Is there anyway I can remove the version of itunes from my computer? i dont mind if i lose the music/content I already have on my itunes. I need to do this as i have just received the iphone 4 and need to install the newest version of itunes.
Many thanks

I need to uninstall my old version on itunes and install a new version, i cant uninstall from Programs and Features, a message keeps coming up saying 'The feature you are trying to use is on a network resource that is unavailable.'
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly now?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

I recently had to completely restore my laptop, so I lost the music on my itunes. It's still on my iphone, but how can I keep the music I already have and continue to add more music from the newly set up itunes again?

I recently had to completely restore my laptop, so I lost the music on my itunes. It's still on my iphone, but how can I keep the music I already have and continue to add more music from the newly set up itunes again? Is there actually a way to do this? I can't help but wonder what the stupid icloud is for if my music is still somewhere in the 'cloud' but it's zero help for restoring music when it's lost on a computer....any help even a site that get's around apple would be great!

It has always been very basic to always maintain a backup copy of your computer.
Have you failed to do this?
If so, not good, you can transfer itunes purchases from the iphone to your computer. File>Devices>Transfer Purchases
You can also redownload some itunes purchases in some countries:
Download past purchases - Apple Support

When playing songs in iTunes playlist, How do you keep the next song from jumping to next song? I am working on song list updating other tracks info and then the next song starts and I lose my spot in song list?

When playing songs in iTunes playlist, How do you keep the next song from jumping to next song? I am working on song list updating other tracks info and then the next song starts and I lose my spot in song list?

Max OSX 10.6.8, iTunes 11.1
I had a similar problem: I wanted to synch my playlist to my iphone. I like to have my playlist sorted by genre. But under each genre, albums are not sorted by the track numbers. This is a problem, especially when I am listening to club mixes when the DJ smoothly transitions from 1 track sequentially to the next one. Under the properties of each audio file, the Track Numbers and Disc Numbers are already there.
My perfect solution was to turn On Sorting - Sort Album under View>Show View Options. Then, select all the songs in that album (Shift click, Cmd click, etc) , and Edit multiple item information (Cmd I). You will see Info-Video-Sorting-Options buttons. Click on Sorting. Then, under Sort Album, Enter the name of the album. Then OK.
You should now have the playlist sorted by Genre, then each album individually sorted by track numbers. On your playlist you should see, if you scroll right, the column added called "Sort Album".
Hope this helps.

HT5927 im trying to update my iphone 4 and in order to complete the restore backup from itunes i need to turn off the find my iphone on the iphone but i cant get passed the restore backup stage - what should i do?

I'm trying to update my iphone 4 and in order to compelte the restore backup from itunes i need to turn off the 'find my iphone' but i cant get passed the restore backup stage - what should i do?

Hi beckiewinter!
I have some information for you that may help you understand your iPhone's Activation Lock more thoroughly:
iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
So in order to update your iPhone, you may need to turn off Find My iPhone. This can be done through the iCloud settings, and more information on those settings can be found right here:
iCloud - iPhone User Guide
http://help.apple.com/iphone/7/#/iph3c79652c
Thanks for using the Apple Support Communities. Have a good one!
-Braden

Is it possible to install a consumer app for mass usage that would alter the ios device proxy settings? Over the air not supervised. Can an app company use an MDM server to do this if the customer consents?

Is it possible to install a consumer app for mass usage that would alter the ios device proxy settings? Over the air not supervised. Can an app company use an MDM server to do this if the customer consents?

HI Chris,
Thanks for taking the time to reply.
Could you expand on your answer, which bit is very doubtful?
Also in your knowledge would Apple work with a company and license it if the software they were developing was desired by consumer demand?
Thanks
Gary

I can't sync my iphone to itunes i get this error message "Iphone could not sync because the sync failed to start" Help? both my computer windows and my phone are on the current versions of ios and itunes

I can't sync my iphone to itunes i get this error message "Iphone could not sync because the sync failed to start" Help? both my computer windows and my phone are on the current versions of ios and itunes

Hello lenmin,
Thanks for using Apple Support Communities.
To help resolve this issue where you're repeatedly prompted to authorize with your Apple ID in iTunes when syncing, please follow the directions in the article below.
iTunes: Missing folder or incorrect permissions may prevent authorization - Apple Support
Have a great weekend,
Alex H.

HT1766 How can I backup the iPad to the non-C drive of the computer that runs the itune? I have already setup the library at a NAS and seems only media file are stored int he library. iPad backup still need to take use my C: drive that is running out o

How can I backup the iPad to the non-C drive of the computer that runs the itune? I have already setup the library at a NAS and seems only media file are stored int he library. iPad backup still need to take use my C: drive that is running out of space

Windows - Change iPad default backup location
http://apple-ipad-tablet-help.blogspot.com/2010/07/change-ipad-default-backup-lo cation.html
Windows - Changing IPhone and iPad backup location
http://goodstuff2share.wordpress.com/2011/05/22/changing-iphone-and-ipad-backup- location/
 Cheers, Tom

HT1848 how do i transfer my music on my ipad to a new computer that i recently downloaded itunes to and authorized? My last computer crashed and all my music is on my ipad and i want to get the music off my ipad and on my new computer.

how do i transfer my music on my ipad to a new computer that i recently downloaded itunes to and authorized? My last computer crashed and all my music is on my ipad and i want to get the music off my ipad and on my new computer. somw music is purchased and some is just old transferred from cd's

Sync with new computer
http://discussions.apple.com/docs/DOC-3141

My computer broke and i lost all files including ITunes. what happens to all the stuff purchased already. will this appear in itues when i download it agian? how can i save the music on my ipod and transfere it over to the new itunes?

my computer broke and i lost all files including ITunes. what happens to all the stuff purchased already. will this appear in itues when i download it agian? how can i save the music on my ipod and transfere it over to the new itunes?

Unfortunely, all movies and songs purchased in iTunes will be lost...you'll have to purchase them again! Any applications you've purchased, you can download again for free.
Music Rescue is a program you can use to transfer any and all data (music, movies, pictures..) from your iPod to your computer, and iTunes.
http://www.kennettnet.co.uk/products/musicrescue/

Entered apasscode and forgot what it is. and now it says iphone disabled connect to itunes.. and when i connect it to itunes it tells me please enter the passcode for your iphone and connect it to itunes.. I dont know what to do now..

Entered apasscode and forgot what it is. and now it says iphone disabled connect to itunes.. and when i connect it to itunes it tells me please enter the passcode for your iphone and connect it to itunes.. I dont know what to do now..

iOS: Forgot passcode or device disabled - Apple Support

HT201272 I made a purchase of an album on iTunes...somehow I deleted the whole album from my iMac and now when I go back to my purchases it does not give me the option to download the whole album again, instead it gives me the option of plaing them...plea

I made a purchase of an album on iTunes...somehow I deleted the whole album from my iMac and now when I go back to my purchases it does not give me the option to download the whole album again, instead it gives me the option of plaing them...please help!!

Where are you looking to download them from ? You might be able to redownload them via the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage on your Mac's iTunes. If that album shows there but doesn't have the cloud symbol against it for redownloading then that implies that it's still in your iTunes library

I have totally "uninstalled" what I had and then reinstalled the newest version of itunes. Still...... First, when I click on the itunes icon to load it takes the program anywhere from two to three minutes to load. None of my other programs take this

I have totally "uninstalled" what I had and then reinstalled the newest
version of itunes. Still......
First, when I click on the itunes icon to load it takes the program anywhere
from two to three minutes to load. None of my other programs take this
long.
When in the itunes program I can be moving around in my library and itunes
when choosing a song or songs, choosing file, edit, etc,. whatever command I
choose it just suddenly stops. I can issue five commands and watch each one
respond in 30 second to two minute intervals. I can issue several commands,
even shutting down, and it will do all but takes several minutes to do so.
My itunes program was working fine when this problem suddenly arose.
Terry

Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99436)

Itunes and proxy settings. Itunes keeps the proxy setting from IE and I can't adapt it due to company policy. How can I force itunes to use firefox?

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