ITunes and Quicktime are dead

I've been using iTunes and QuickTime for over a year with no significant trouble.
Now, when I run iTunes, it won't launch. After a few seconds, I get a Windows error report popup that says:
"iTunes ahs encountered a problem and needs to close. We are sorry for the invonvenience." And it asks me to send an error report to tell Microsoft about this problem.
I tried installing Itunes 7.0.1 but that didn't help. I uninstalled it and reinstalled it but still no joy.
Also, now when I try to run QuickTime, nothing happens. If I monitor processes in Windows Task Manager, I can see it start, but then it goes away again.
I tried the stereo headphones fix in the FAQ at the top of this forum, but that didn't help. I tried deleting the iTunes folder under Docs & Settings\Owner\Application Data\Apple Computer but that didn't help either.
Any other suggestions? Short of formatting my hard drive and starting again? I am at my wits' end.
BTW, the problems started after I used the Gateway Recovery disk to do a non-destructive recovery, to fix an (apparently) unrelated problem (which fix, unforunately, didn't work).
Auuugh! I am addicted to podcasts and use my computer for hours every day. I am tearing my hair out!
Any suggestions would be greatly appreciated!

Also, now when I try to run QuickTime, nothing happens. If I monitor processes in Windows Task Manager, I can see it start, but then it goes away again.
hmmmm. i've seen a couple of those sets of symptoms now (on 7.0.0.70). there's a couple of things that are probably worth trying with it, and some experiments that are worth pursuing.
the first thing we'll try is a careful standalone QT 7.1.3 reinstall.
download and save a copy of the QT 7.1.3 standalone installer to your hard drive. (we'll run the install from there rather than online.) switch off antivirus and antispyware applications prior to the install.
Quicktime 7.1.3 Installers … get the one that doesn’t mention itunes
if that install goes through okay, does your itunes launch properly again?
(if you get an error message on the QT standalone reinstall, let us know what it says. include error message numbers if you're getting any.)

Similar Messages

Itunes and Quicktime are not working

On my computer, when you click on quicktime it shows the hourglass then goes away and nothing happens. When you click on itunes it sends an error message. I was looking through some of the old solutions that have been given and there were some similar to my case. One was the exact but I have no idea what an codec is. Can someone help?
Dell XPS 200 Windows XP

I was looking through some of the old solutions that have been given and there were some similar to my case. One was the exact but I have no idea what an codec is.
this wikipedia article might be of some assistance:
Apple Website
http://en.wikipedia.org/wiki/Codec
have you ever installed an ACE or K-Lite Mega Codec Pack, or a copy of QT Alternative, or a copy of Storm Codec on the PC?
also head into your Control panel and try launching your QuickTime control panel. does it open properly, or do you get an error message? if you get an error message, what does it say? include error message numbers if you're getting any.

When i try to update itunes and quicktime, it stops me and says " The feature you are trying to use is on a network resource that is unavailable" please help.

when i try to update itunes and quicktime, it stops me and says " The feature you are trying to use is on a network resource that is unavailable" please help.

Before trying the update again, use Microsoft's Fix it solution at http://support.microsoft.com/mats/Program_Install_and_Uninstall. Use it to uninstall iTunes and Quicktime. It bypasses this not uncommon problem. When the solution finishes, the selected program will be uninstalled. It can take several minutes and I have seen as much as half an hour.
After iTunes & Quicktime are uninstalled, try the update again.

ITunes and Quicktime will not launch

I cannot get my iTunes or Quicktime to launch. I have uninstalled, reinstalled, upgraded, and tried several fixes that I found on this discussion board. No Luck! I'm using XP Pro SP3. When I first installed iTunes, it worked, but then quit working about 4 weeks later. I'm using the latest versions of both iTunes and Quicktime.

The error message you are getting suggests that you do have one of the problem codec packs installed on your system or you have had in the past.
Quicktime does not install Quicktime.cpl in the system32 directory.
It is possible that one of them was installed without you knowing with other software, I think Storm may get installed with other things although I can't name anything.
You must look for the things on my list and uninstall them if you find them. Check in Add/Remove programs to see if there is an entry there.
When you have uninstalled the problem items go on to the next stage. If you can't find anything you had better go on as well.
Download the stand alone Quicktime (the one without iTunes):
http://www.apple.com/quicktime/download/win.html
Now Remove Quicktime using the method in this article (just Quicktime):
XP
http://support.apple.com/kb/HT1925
Vista
http://support.apple.com/kb/HT1923
When you come to your C:\Windows\system32\ folder you can delete any file or folder with Quicktime in the name.
Restart you computer
Install the stand alone Quicktime and check if it starts.
If it does you are in a position to find out if iTunes is OK.

ITunes and QuickTime will not work..Yeah, another one

Despite my best efforts to try to solve my problem on my own and not both you kind people, I've been working on and off at trying to get my iTunes working, with no positive results at all. It's honestly been so long, I don't recall what might have sparked the issues, but every time I try to open iTunes or QuickTime they will begin to open but fail, bringing up the common windows error message:
iTunes has encountered a problem and needs to close. We are sorry for the inconvenience.
QuickTime Player has encountered a problem and needs to close. We are sorry for the inconvenience.
So far, I have totally deleted both iTunes and QuickTime twice from my computer- first just through Add/Remove Programs pathways, then more in depth with Registry Crawler to try to remove any traces of the programs- all before re-installing the two programs. Both times have failed, still leaving me unable to open either program, so I've broken down and come here- hoping to find anyone willing to lend a hand to help fix this issue so that I can finally listen to my music the way I used to.

Perfect information, thanks.
That combination is almost always caused by some application stashing old QuickTime componentry down in your system files. (Codec packs and video converters are the usual suspects, although some Games might do it too.)
Let's go looking for the old stuff.
1. Open My Computer from the desktop or Start menu.
2. In the Tools menu, click Folder Options.
3. Click the View tab.
4. In the "Advanced settings" pane under "Hidden files and folders" make sure that the "Show hidden files and folders" option is selected, and the "Hide extensions for known file types" option is unchecked.
5. Click OK.
Now in My Computer, open your C drive.
Open the "Windows" folder.
Open the "system32" folder.
What files and/or folders can you see in there with QuickTime in the file/folder name? (In a standard installation of QuickTime, you should see precisely two files ... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.)

ITunes and QuickTime will not open

I upgraded to iTunes 7.0.1 and the installation went fine. However, when I try to open iTunes by double-clicking on the desktop icon, a page pops up for less than a second and then goes away. I think the page might have something to do with a license agreement. I get no error messages. I also tried to open QuickTime to see if it works, but it does not. When I try double-clicking on the desktop icon, a page (different than the one that pops up for iTunes) comes up for less than a second. No error messages for QuickTime come up either. What can I do to get my iTunes and QuickTime to work?
Dell Dimension 8200 Windows XP

... i think i might have already replied to you in a different thread, BNT ...
... but just in case i haven't, those are classic symptoms of a Qoologic adware infestation on a PC. the free trial version of Ewido has been catching and killing that for most folks:
ewido anti-malware download

Error Messages for iTunes and Quicktime, what do I do?

Hello, I'm in need of some help.
Let me walk you all through what I did for the last 4 hours:
(important note: I suck at far too much computer stuff, so I am fully aware that as you read the following, at certain points I probably made the problem much worse than it needed to be, I am not proud of this, but everything you read did happen, stupid as it probably was for me to pursue the problems in the particular way that I did. Hindsight is 20/20.)
I updated my iTunes v7.7 to v8.0 today, and after trying it out for a while decided that I didn't like it and wanted to go back to what I was using before.
So, because I didn't know what else to do, I tried to re-install the original iTunes software that came with my iPod (a 20gig classic I bought in 2004). That version of iTunes was v6.0 (again, 3 years ago).
Part way through the installation process, I got a message that said that, because I had a newer version of iTunes on the computer already, it wouldn't install the version on the disk.
So I uninstalled v8.0, restarted my computer, and installed the v6.0 from the CD-ROM I had.
It was then that I found I had NONE of the 6000+ songs in my iTunes window. I checked my computers files to find that they were still in the library, but my iTunes screen was completely devoid of all my music.
So I tried to get it all back on the player. I discovered that by right-clicking "Play" for the individual files from the folders in my iTunes that they would come up on the player, but that meant that I'd be clicking in 6000+ songs, one by one, till they were all back. I didn't want to do that.
So I tried a system restore (again, read "important note" at top of post). After that happened and I was looking at my desktop again, tried opening iTunes, and it gave me a message that said:
"iTunes has encountered a problem and needs to close. We are sorry for the inconvenience."
And it asks if I wanna send an error report. I decline, then try opening Quicktime. Same message. So I try to uninstall both programs (i know, i know, "important note"), and iTunes uninstalls, Quicktime does not, because, as my computer puts it, "a fatal error occurs."
But since I have iTunes uninstalled, I go to apples site and download iTunes v8.0 again. After waiting for all that to get done, I get the same error message.
So I peruse this very discussion forum, and after looking for a good while at what is being recommended I go to a site and download v7.7 again.
Again, I get the same error message.
So here I am. I've tried working it out myself for the last 4 hours, and I seem to have made things worse.
So please, please, PLEASE, I ask for any help you can provide.
Can I get my iTunes back?
Is my Quicktime corrupted now?
Am I totally screwed?

I had the same problem when I went to upgrade to 8 and then downgrade back to 7.7. To fix this is a little involved, but you can do it. Let me put it this way, I talked my mother through it on the phone, and she has a hard time finding the power button So no worries, I'll help you get back up and running. I am running Vista now, so I am going off of memory for Vista, so bear with me.
I would do the following:
1. Uninstall both iTunes and Quicktime by going to Control Panel-Add Remove Programs, and choosing first Quicktime then iTunes.
2. Clean your registry. Easy now, it is not that hard. To do it, go to http://www.ccleaner.com/download and download CCleaner. It is free and has NO spyware. Install it and run the registry cleaner. It will remove any trace of both programs from the registry. Now you have 2 choices.
3a. Now I would install iTunes 8. Because you already installed it once, it converted its database file that it uses to track the library and play lists up to the iTunes 8 standard.
3b. If you have no problem loosing your playlists and library settings, you can go back to iTunes 7.7. To do this, first search for "itunes.ttl". To do this, go to Start-Search Files and Folders- and type in "iTunes.ttl" Once the search finishes, it will tell you where it is located. Navigate there using Windows Explorer or My Computer and delete it. Now you can install iTunes 7.7 with out any errors. You will not loose any files! just your playlists and it will not remember what is in your library.
As far as adding your songs again, did you try to re-importing your music? If you go to the file menu-add folder to library. It will bring up a dialogue box that will allow you to browse to the folder with your music.
Let me know if this works. I will help in anyway I can.
Good Luck,
linesma

ITunes and QuickTime doesn't open up on Windows Vista

Hi! I will apreciate all who tries to answer this question.
I have Windows Vista on my HP laptop and I dowloaded iTunes and QuickTime.
I had no problem downloading it, but then opening it came a box.
It said:
iTunes has stopped working
Windows can check online for a solution to the problem
-> Check online for a solution and close the program
-> Close the program
View problem details
Problem signature:
Problem Event Name: BEX
Application Name: iTunes.exe
Application Version: 10.1.1.4
Application Timestamp: 4d06bba9
Fault Module Name: StackHash_fd00
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 00227d80
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 4105
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
Then I press close the program and a speech bubble appears at the
bottom right corner of the screen.
It said:
iTunes was closed.
To help protect your computer, Data Execution Prevention
has closed iTunes.Click to learn more.
I have no idea whats hapening.
HELP!

excellent information, sparkly.
Fault Module Name: StackHash_fd00
Fault Module Version: 0.0.0.0
... and:
To help protect your computer, Data Execution Prevention has closed iTunes
... and the QuickTime Player not launching either (it's a "QuickTime has stopped working" error?).
With that combination, we need to check on some other application (apart from QuickTime itself) stashing old QuickTime componentry on the PC in an unorthodox location. (Codec packs and video converters are the usual suspects with that, although some games might do the same.)
So we'll go looking for the older QuickTime componentry in the most common locations for it to be stashed.
First we'll need to change some view settings.
In your Start menu, open Computer.
In your Organise menu, select Folder Options.
In the View tab, make sure that "Show hidden files and folders" is selected, and "Hide extensions for known file types" is unchecked.
Click OK.
Now in Computer, open your C:\ drive (or whichever drive you have your operating system installed on).
Open the "Windows" folder.
*If you have a 32-bit version of Windows,* open the "System32" folder.
*If you have a 64-bit version of Windows,* open the "SysWOW64" folder.
What files and folders can you see in there with QuickTime in the title? (In a standard installation of Quicktime you should be seeing precisely two files ... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.)

Back to square one: new iTunes and QuickTime CRASH, CRASH, CRASH

I've been struggling with iTunes and QuickTime ever since the upgrade to 6.0.4. Everything worked just fine until then, and has worked fine since I got my iPod last June.
A couple of days after the upgrade to 6.0.4 iTune started crashing, with the error message: iTunes has encountered a problem and needs to close. We are sorry for the inconvenience.
Please note this is only about using iTunes to play music on my computer (my iPod seems to be working fine.)
I've removed iTunes and QuickTime, reinstalled them, and this works for a couple of days, then iTunes starts crashing again (this has now happened twice.)
Strangely, this time, tunes in Party Shuffle at start up (from the last normal exit of iTunes) play just fine, but when I try to play something out of Library or swtich to a different genre or playlist in Party Shuffle, the programme crashes: iTunes has encountered a problem and needs to close. We are sorry for the inconvenience.
I've tried opening QuickTime alone, and it fails to open (no error message) it gets as far as the player, then there's a windows "thunk" and QuickTime closes.
So now I will uninstall, reinstall (starting with QuickTime, which seems to be the real culprit here) and maybe it will work for a couple of days. Computers are supposed to save time, not take up time in this way.
I don't seen any sign or word of a new version of QuickTime with a fix to this problem (many seem to be having it). How long do I have to go on this way. Perhaps the best is just to use another Windows Media Player or Nero ShowTime ... these seem to function without any sort of problem.

Thank you Katrina and MossMan,
I do keep my computer under pretty tight wraps: Outpost firewall, AVG anti-virus, MS Anti-spyware. Ran the Ewido scan as suggested, Ewido did find quite a few cookies it considered of medium threat spyware ... removed these, and this did not resolve the problem with iTunes/QuickTime. Anyway, I'm not sure that cookies can cause programmes to crash?
I still think that it's unlikely that the problem with iTunes and QuickTime starting right after the upgrade to iTunes 6.0.4 and its QuickTime counterpart, is just a coincidence.
And if QuickTime is particularly vulnerable to some malware that none of the security programmes on my machine can find, and malware that has no effect on any other programmes, including other media players, then maybe this vulnerablity should also be something Apple should try to address.
Walter

I am unable to install the newest update for itunes and quicktime because of a bonjour error about path not being located

I have windows 7 and I have been trying to install the newest update for itunes and quicktime but I keep receiving the same Bonjour error. I even tried to do it manually and no luck. I also tried to unistall bonjour but it would not even allow me to unistall it either. No matter what I do I get the same error listed below:
The path C:\users\owner\appdata\local\apple\apple software update\bonjour64.msi cannot be found. verify that you have access to this location and try again or try to find the installation package "bonjour64.msi" in a folder from which you can install the product bonjour.
I would greatly appreciate any help because this appears whether i am trying to install the updates or remove bonjour to reinstall. I am stuck.
Thank You in advance!!!

The path C:\users\owner\appdata\local\apple\apple software update\bonjour64.msi cannot be found. verify that you have access to this location and try again or try to find the installation package "bonjour64.msi" in a folder from which you can install the product bonjour.
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on 25 June 2010. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove".
Quit out of CleanUp. Restart the PC, and try another iTunes install. Does it go through properly this time?

ITunes and Quicktime Installation Troubles

I had to completely remove iTunes and Quicktime from my computer, and now I am having difficulties reinstalling it. When I download iTunes+Quicktime it begins to install, and then stops, saying there was an error installing Quicktime. The error is that an installation is already in progress. I have tried everything, including Windows Clean Up Utility, CCleaner, and I have gone through Control Panel, My Computer, and Task Manager. I really need some help on completely removing Quicktime from my computer. Thanks soooo much!

Could you give the exact error message with error number if there is one.
Does this problem only apply to installing QUicktime? If so using the installer clean up utility to remove any entries for QUicktime usually fixes this. The only catch is that Quicktime does not always show up properly in the clean up utility. Look out for blank entries or numeric entries that look like QUicktime version numbers i.e 7.x
I would try installing Quicktime separately. Download the version of Quicktime that does not include iTunes. It is not the default option.
http://www.apple.com/quicktime/download/win.html
If there is a general installer problem, this thread contains a post suggesting the deletion of the following registry key:
HKEYLOCALMACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\InProgress
http://www.vistax64.com/vista-general/40960-vista-business-msi-error-1500-a.html
This key should not normally be present if there are no installations in progress and it applies to Installer error 1500

Itunes and Quicktime do nothing

I am running the latest itunes and quicktime as of 5/19/07 on a 13" Black Mackbook (Intel Core 2 Duo, 1GB ram, 120GB drive) with bootcamp running windows XP Pro SP2 with all windows updates.
itunes works fine in mac os... but...
For some reason when i click on the iTunes icon in windows nothing happens. cursor shows hourglass for split second and goes away. nothing.
when i click the quicktime button it thinks for a moment and then i get the windows default error sound and nothing.
it used to be i could just reinstall the itunes+quicktime package with the apple update and it would work for a while. then it would happen again. now that doesn't even work.
this is getting very agrivating... i never had this problem before. i can't seem to pin it to any event of any kind.
any help would be greatly appreciated.
i have a huge music library that i use with my 30gb ipod. and lately i can't do anything with itunes.
please help.
thanks.
Macbook 13" Black Mac OS X (10.4.9) Running Bootcamp and Windows XP pro SP2

Well, registry keys are pretty icky to work with. Over at support.microsoft.com you'll see how often they emphasize that editing the registry can make your computer unbootable.
Is your stuff backed up in case editing the registry goes south on ya'?
I'd recommend you uninstall both programs again, then restart your computer, note who you login as, then go to the Run command on the start menu and run 'regedit'. I do not have that same registry key on my Windows XP pc running the latest version of iTunes. You could try deleting that whole key, then restarting your computer, downloading the latest version of iTunes from Apple, and reinstalling.
Sony XP Media Center Edition 2005 Windows XP

After completely uninstalling iTunes and QuickTime, registry keys remain!

I have completely uninstalled iTunes and QuickTime from my PC (OS = XP Home) and deleted all folders and files associated with Apple, iTunes or QuickTime that were not removed during the normal uninstall procedure.
Also, I have cleaned my registry using Registry Mechanic. However, about 120 registry keys for iTunes and QuickTime stubbornly remain. I have tried to remove them several times, but on the next scan they are still there. Manual removal using Regedit also fails, resulting in the message:
"Cannot delete **: error while deleting key".
I don't understand how a program that has been completely deleted can still have registry traces. The offending keys (listed below) are in the Custom Controls section. How can I delete them?
Location: HKEYCLASSESROOT\daap\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\daap\shell\open\command
Value : (default) = C:\Program Files\iTunes\iTunes.exe /url "%1"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\itms\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\itms\shell\open\command
Value : (default) = C:\Program Files\iTunes\iTunes.exe /url "%1"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\itmss\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\itmss\shell\open\command
Value : (default) = C:\Program Files\iTunes\iTunes.exe /url "%1"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\itpc\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\itpc\shell\open\command
Value : (default) = C:\Program Files\iTunes\iTunes.exe /url "%1"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.aa\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-130
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.aa\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.aa\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.aax
Value : FriendlyTypeName = @C:\Program Files\iTunes\iTunes.Resources\iTunesRegistry.dll,-4
Parsed : c:\program files\itunes\itunes.resources\itunesregistry.dll
Location: HKEYCLASSESROOT\iTunes.aax\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-130
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.aax\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.aax\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.aif\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-132
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.aif\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.aif\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.aifc\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-132
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.aifc\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.aifc\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.aiff\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-132
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.aiff\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.aiff\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.BurnCD\shell\burn\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /AutoPlayBurn "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.cda\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-256
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.cda\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.cda\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.cdda\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-256
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.cdda\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.cdda\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.ImportSongsOnCD\shell\import\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /AutoPlayImportSongs "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.ipa
Value : FriendlyTypeName = @C:\Program Files\iTunes\iTunes.Resources\iTunesRegistry.dll,-203
Parsed : c:\program files\itunes\itunes.resources\itunesregistry.dll
Location: HKEYCLASSESROOT\iTunes.ipa\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-163
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.ipa\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.ipg\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-162
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.ipg\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.ipg\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.ipsw\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-163
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.ipsw\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.itb
Value : FriendlyTypeName = @C:\Program Files\iTunes\iTunes.Resources\iTunesRegistry.dll,-204
Parsed : c:\program files\itunes\itunes.resources\itunesregistry.dll
Location: HKEYCLASSESROOT\iTunes.itb\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-165
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.itb\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.itb\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.itl\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-145
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.itl\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.itl\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.itms\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-161
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.itms\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.itms\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.itpc\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-148
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.itpc\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.itpc\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.m3u\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-149
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.m3u\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.m3u\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.m3u8
Value : FriendlyTypeName = @C:\Program Files\iTunes\iTunes.Resources\iTunesRegistry.dll,-205
Parsed : c:\program files\itunes\itunes.resources\itunesregistry.dll
Location: HKEYCLASSESROOT\iTunes.m3u8\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-149
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.m3u8\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.m3u8\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.m4a\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-141
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.m4a\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.m4a\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.m4b\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-143
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.m4b\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.m4b\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.m4p\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-143
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.m4p\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.m4p\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.m4r
Value : FriendlyTypeName = @C:\Program Files\iTunes\iTunes.Resources\iTunesRegistry.dll,-202
Parsed : c:\program files\itunes\itunes.resources\itunesregistry.dll
Location: HKEYCLASSESROOT\iTunes.m4r\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-164
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.m4r\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.m4r\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.m4v\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-141
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.m4v\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.m4v\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.mov\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-135
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.mov\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.mov\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.mp2\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-137
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.mp2\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.mp2\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.mp3\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-129
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.mp3\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.mp3\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.mpeg\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-133
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.mpeg\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.mpeg\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.mpg\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-133
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.mpg\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.mpg\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.pcast\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-148
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.pcast\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.pcast\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.PlaySongsOnCD\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /playCD "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.pls\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-149
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.pls\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.pls\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.rmp\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-148
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.rmp\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.rmp\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.ShowSongsOnCD\shell\showsongs\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /AutoPlayShowSongs "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.wav\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-134
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.wav\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.wav\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.wave\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-134
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.wave\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.wave\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\QuickTime.m15\DefaultIcon
Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe,-130
Parsed : c:\program files\quicktime\quicktimeplayer.exe
Location: HKEYCLASSESROOT\QuickTime.m15\shell\open\command
Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe "%1"
Parsed : c:\program files\quicktime\quicktimeplayer.exe
Location: HKEYCLASSESROOT\QuickTime.m1a\DefaultIcon
Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe,-130
Parsed : c:\program files\quicktime\quicktimeplayer.exe
Location: HKEYCLASSESROOT\QuickTime.m1a\shell\open\command
Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe "%1"
Parsed : c:\program files\quicktime\quicktimeplayer.exe
Location: HKEYCLASSESROOT\QuickTime.m1s\DefaultIcon
Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe,-130
Parsed : c:\program files\quicktime\quicktimeplayer.exe
Location: HKEYCLASSESROOT\QuickTime.m1s\shell\open\command
Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe "%1"
Parsed : c:\program files\quicktime\quicktimeplayer.exe
Location: HKEYCLASSESROOT\QuickTime.m1v\DefaultIcon
Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe,-130
Parsed : c:\program files\quicktime\quicktimeplayer.exe
Location: HKEYCLASSESROOT\QuickTime.m1v\shell\open\command
Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe "%1"
Parsed : c:\program files\quicktime\quicktimeplayer.exe
Location: HKEYCLASSESROOT\QuickTime.m75\DefaultIcon
Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe,-130
Parsed : c:\program files\quicktime\quicktimeplayer.exe
Location: HKEYCLASSESROOT\QuickTime.m75\shell\open\command
Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe "%1"
Parsed : c:\program files\quicktime\quicktimeplayer.exe
Location: HKEYCLASSESROOT\QuickTime.mp2\DefaultIcon
Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe,-130
Parsed : c:\program files\quicktime\quicktimeplayer.exe
Location: HKEYCLASSESROOT\QuickTime.mp2\shell\open\command
Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe "%1"
Parsed : c:\program files\quicktime\quicktimeplayer.exe
Location: HKEYCLASSESROOT\QuickTime.mpa\DefaultIcon
Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe,-130
Parsed : c:\program files\quicktime\quicktimeplayer.exe
Location: HKEYCLASSESROOT\QuickTime.mpa\shell\open\command
Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe "%1"
Parsed : c:\program files\quicktime\quicktimeplayer.exe
Location: HKEYCLASSESROOT\QuickTime.mpeg\DefaultIcon
Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe,-130
Parsed : c:\program files\quicktime\quicktimeplayer.exe
Location: HKEYCLASSESROOT\QuickTime.mpeg\shell\open\command
Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe "%1"
Parsed : c:\program files\quicktime\quicktimeplayer.exe
Location: HKEYCLASSESROOT\QuickTime.mpg\DefaultIcon
Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe,-130
Parsed : c:\program files\quicktime\quicktimeplayer.exe
Location: HKEYCLASSESROOT\QuickTime.mpg\shell\open\command
Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe "%1"
Parsed : c:\program files\quicktime\quicktimeplayer.exe
Location: HKEYCLASSESROOT\QuickTime.mpm\DefaultIcon
Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe,-130
Parsed : c:\program files\quicktime\quicktimeplayer.exe
Location: HKEYCLASSESROOT\QuickTime.mpm\shell\open\command
Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe "%1"
Parsed : c:\program files\quicktime\quicktimeplayer.exe
Location: HKEYCLASSESROOT\QuickTime.mpv\DefaultIcon
Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe,-130
Parsed : c:\program files\quicktime\quicktimeplayer.exe
Location: HKEYCLASSESROOT\QuickTime.mpv\shell\open\command
Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe "%1"
Parsed : c:\program files\quicktime\quicktimeplayer.exe

Manual removal using Regedit also fails
In regedit, check the permissions on one of the keys that you're failing to remove. Does the user account that you're logged into (while doing the regedit) have full permissions on the key?

I've updated to newest itunes and Quicktime--is it safe to update my ipod?

Before I do something I will have trouble undoing, I was wondering if most people are having success with the newest versions of itunes and Quicktime. Everything seems to be running fine on my computer--movies play, etc.--but I don't want to update my ipod until I'm reasonably sure things will work fine there as well.
Also, I was wondering how exactly to purchase the new Quicktime key that Software Update says I'll need. I went to the Quicktime site but was a little confused--do I actually need to purchase Quicktime Pro? Can you download the key or do you have to wait for the software to arrive in the mail? (If movies are playing fine in itunes, does that mean I don't need a new key?) Again, I don't want to update my ipod only to find out that I've screwed things up.
By the way, I have the 30G video ipod.
Thanks to anyone who can help me with this.

I have updated mine (a brand new Nano and a 60 GB iPod Photo) with no trouble whatsoever. I had some minor glitches with the iTunes 7.0 update, but since the 7.0.2 update all's right with the world.
I would go ahead and update your iPod now.

Itunes and Quicktime

I tried updating to the newest version of Itunes. I have been running the same version since June 05 and decided to get podcasts. This was a week or 2 ago. Now I am getting an error that says itunes has encountered an error and needs to close. Same for Quicktime. I have tried the stand-alone installer and have re-installed multiple times. On my dads username he can use Itunes and quicktime and nothing is wrong. Any ideas?

hi Colby!
Now I am getting an error that says itunes has encountered an error and needs to close. Same for Quicktime. I have tried the stand-alone installer and have re-installed multiple times. On my dads username he can use Itunes and quicktime and nothing is wrong.
hmmmm. what error message numbers are you getting cited for the QuickTime launch error?
(we've been having some success recently for certain variations of these "crash in one account, open in a different one" problems by adjusting the permissions on certain registry keys ... but the treatment has only proved effective so far for a few particular QT error message numbers.)
love, b

ITunes and Quicktime are dead

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