Itunes and Quicktime are not working

On my computer, when you click on quicktime it shows the hourglass then goes away and nothing happens. When you click on itunes it sends an error message. I was looking through some of the old solutions that have been given and there were some similar to my case. One was the exact but I have no idea what an codec is. Can someone help?
Dell XPS 200 Windows XP

I was looking through some of the old solutions that have been given and there were some similar to my case. One was the exact but I have no idea what an codec is.
this wikipedia article might be of some assistance:
Apple Website
http://en.wikipedia.org/wiki/Codec
have you ever installed an ACE or K-Lite Mega Codec Pack, or a copy of QT Alternative, or a copy of Storm Codec on the PC?
also head into your Control panel and try launching your QuickTime control panel. does it open properly, or do you get an error message? if you get an error message, what does it say? include error message numbers if you're getting any.

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ITunes and QuickTime will not work..Yeah, another one

Despite my best efforts to try to solve my problem on my own and not both you kind people, I've been working on and off at trying to get my iTunes working, with no positive results at all. It's honestly been so long, I don't recall what might have sparked the issues, but every time I try to open iTunes or QuickTime they will begin to open but fail, bringing up the common windows error message:
iTunes has encountered a problem and needs to close. We are sorry for the inconvenience.
QuickTime Player has encountered a problem and needs to close. We are sorry for the inconvenience.
So far, I have totally deleted both iTunes and QuickTime twice from my computer- first just through Add/Remove Programs pathways, then more in depth with Registry Crawler to try to remove any traces of the programs- all before re-installing the two programs. Both times have failed, still leaving me unable to open either program, so I've broken down and come here- hoping to find anyone willing to lend a hand to help fix this issue so that I can finally listen to my music the way I used to.

Perfect information, thanks.
That combination is almost always caused by some application stashing old QuickTime componentry down in your system files. (Codec packs and video converters are the usual suspects, although some Games might do it too.)
Let's go looking for the old stuff.
1. Open My Computer from the desktop or Start menu.
2. In the Tools menu, click Folder Options.
3. Click the View tab.
4. In the "Advanced settings" pane under "Hidden files and folders" make sure that the "Show hidden files and folders" option is selected, and the "Hide extensions for known file types" option is unchecked.
5. Click OK.
Now in My Computer, open your C drive.
Open the "Windows" folder.
Open the "system32" folder.
What files and/or folders can you see in there with QuickTime in the file/folder name? (In a standard installation of QuickTime, you should see precisely two files ... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.)

My itunes and iphone are not working together. all my software is up to date. what i can do? i need to manage my phone!!

I'm getting extremely frustrated with my iphone and mac.
i have the iphone 4, and the mac is leopard.
I plugged my phone it to manage my music, and a message popped up saying i needed software 10.6.8 or higher.
so i downloaded the 10.7. it's still not working!
i have very little space left on my phone and i need to manage everything.
what do i do??
someone please help!!!!

We need clarification here.
Please don't just state version numbers, also state which software. iTunes 10.7 requires OSX 10.6.8 or higher. Leopard is OSX 10.5.8. You have two alternatives right now. One is to stay with Leopard for a while (ultimately you should upgrade) and install iTunes 10.6.3 which is the last version to work with Leopard. This should work with iOS6 on an iPhone4. The other is to call Apple and order OSX 10.6 (Snow Leopard) and upgrade the computer to 10.6.8 which will allow you to run iTunes 10.7. The caveat is we know nothing about which computer you run and if it even can run any system higher than Leopard.
Here is iTunes 10.6.3
iTunes 10.6.3 - http://support.apple.com/kb/DL1575
If you want to try upgrading:
Get more information about your computer. Go to the Apple in the upper left corner of any window, then "About this Mac" and "More Info..." Copy and paste the information here, but omit the serial number and Hardware UUID (if present). If it says something about Intel or Core Duo or Core 2 Duo in the processor you can upgrade to Snow Leopard (assuming you have sufficient RAM/"memory"). If it says PPC or PowerMac, you cannot.
Kappy 08/2012 post on upgrading to Snow Leopard, then Lion or Mountain Lion - https://discussions.apple.com/message/19401628 - including how to get Snow Leopard and Lion since Apple removed them from the online store.
It would help when posting issues here if you would state exact error messages you see. "It's still not working!" while a description of the situation does not speed us to a diagnosis of the underlying issue.

Itunes and quicktime do not work

When i open itunes, there is a message saying that error has occured, and itunes must be closed, but no error number has shown. When I visit website with quicktime, a message says that an error ocurred inside a plugin inside the page. I did an update quite a long time ago, but since then both software can't work again. I've tried to shut down the antivirus system(NOD32), installing and uninstalling many times.
Windows XP

I cant access the link!
Ooops. Sorry about that.
Let's try some copy and paste work then.
Let's first try swapping out your QuickTime.
head into your Add/Remove programs. uninstall QuickTime.
Next, we’ll manually remove any leftover program files and folders.
1. On the Start menu, click My Computer (or double-click My Computer on the Desktop).
2. In My Computer, open Local Disk.
3. Open Program Files.
4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
5. Navigate to C:\Windows\system32\.
6. Remove the files QuickTime.qts and QuicktimeVR.qtx.
7. Restart your computer.
next, we'll get a fresh copy of QuickTime into your PC by doing a repair install of itunes.
switch off antivirus and antispyware applications prior to the repair install.
go into Add/Remove and select itunes. click "Change" and then click "Repair".
if the repair install goes through okay, restart the PC and try launching itunes again. does it launch properly now?

HT4587 My airport express and wireless airplay speaker are connected to wife, but airplay and homesharing are not working...what to do?

My airport express and wireless airplay speaker are connected to WIFI, but airplay and homesharing are not working...what to do? Everything was working fine until about two weeks ago, all of the sudden airplay has disappeared from the iphone, itunes on the laptop, and the apple remote for iphone. I have restarted the router many times, re-setup the airplay speaker and the airport express and booth are showing as being properly connected to the router when I log into the router IP address. I was on the phone with Apple support for 30 minutes they blames verizon, got on the phone with verizon and they stated the settings were all correct and compatible with apple, got back on the phone with apple and they again are blaming verizon and trying to get me to get an airport extreme because that would fix the problem...any suggestions, please!

There are three Airport resets, soft, hard and factory default. It would probably be beneficial if you tried each one in sequence. Actually, you could jump to the factory default reset if you don't mind reconfiguring from scratch.

I HAD AN IPHONE AND DOWNLODED MANY PAID AND FREE APPS.MY IPHONE AND LAPTOP ARE NOT WORKING NOW.HOW DO I DOWNLOAD THE APPS INTO MY NEW LAPTOP SO THAT I CAN SYNC WITH MY NEW IPAD

I HAD AN IPHONE AND I DOWNLOADED MANY PAID AND FREE APPS FROM ITUNES STORE.NOW MY IPHONE AND LAPTOP ARE NOT WORKING.HOW DO I GET THESE APPS INTO MY NEW LAPTOP SO THAT I CAN SYNC WITH MY NEW IPAD

How to redownload purchased apps from the App Store

Keyboard and trackpad are not working, Keyboard and trackpad are not working

I'm using MBP 15" late 2008 with Maverick OS. A couple of days ago, the internal keyboard and trackpad are not working at all. I did all the troubleshooting. I even reformat it; installing the snow leopard and re-installing the maverick but no good result. I believe there's no problem with my keyboard because i can still do PRAM on my lappy. Everytime i'm booting up my MBP, it always looking for bluetooth trackpad and keyboard. I have not used those bluetooth peripherals from day 1 i've started using MBP. I just read on the internet about the same problem has happened on MBP 13" retina and APPLE fixed it by updating the software. I wish Apple will also do something for the old MBP to fix the intermal keyboard and trackpad problem.

Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".

On my macbook pro I have a message on my homepage telling me that certain items want to use my keychain. I've pressed cancel the message will not go. The mac is now running very slow and iphoto and safari are not working. Can anyone help?

On my macbook pro I have a message on my homepage telling me that certain items want to use my keychain. I've pressed cancel the message will not go. The mac is now running very slow and iphoto and safari are not working. Can anyone help?

What version of Mac OS X?
What home page?
What browser?

Ive just upgraded my late 2009 macbook, and things are not working properly. First of all, when I started the computer first time after installing Mountain Lion, some message advised me that some files were impossible to install.

Ive just upgraded my late 2009 macbook, and things are not working properly. First of all, when I started the computer first time after installing Mountain Lion, some message advised me that some files were impossible to install. Once I wrote my password, and for now on, everytime I start the session, another window advise me that "Java SE 6" is missing, due that, the computer can't run some "CS5Service Manager". If I try to install it, the download ends with an error. If finally, you skip the istallation, you arrive to the dock, but the menu bar at the top of the screen doesn't show up.
In addition, my trackpad doesn't works either. I can move the arrow but i can't click anywhere, probably because the option of clicking by touching is disabeled and I can't performance a regular click.
I'll be very glad if someone know what the heck is happening with my computer. Anyway, I'm going to the genius bar next Saturday. Thx!

We're sorry.
We can't find the article you're looking for.
Please return to the Apple Support homepage.
Sigh.

ITunes and Quicktime don't work on Windows 7 64-bit

iTunes and Quicktime don't work on Windows 7 64-bit. I tried to uninstall and install the package according to Apple support article (http://support.apple.com/kb/HT1923) but still the same problem. I even tried to stop the Bonjour, it didn't help either. When I try to run either iTunes or Quicktime I get a Windows error message "iTunes has stopped working", with details like this:
Problem signature:
Problem Event Name:          BEX
Application Name:          iTunes.exe
Application Version:          10.3.1.55
Application Timestamp:          4deec351
Fault Module Name:          StackHash_0a9e
Fault Module Version:          0.0.0.0
Fault Module Timestamp:          00000000
Exception Offset:          00000000
Exception Code:          c0000005
Exception Data:          00000008
OS Version:          6.1.7601.2.1.0.768.3
Locale ID:          1033
Any suggestions?
Thanks.
Sergio

Taken as a whole, the symptoms suggest that another application (other than QuickTime itself) has stashed old QuickTime componentry in your system files.
So just in case we'll go looking for older QuickTime componentry in the most common locations for it to be stashed.
First we'll need to change some view settings.
In your Start menu, open Computer.
In your Organise menu, select Folder Options.
In the View tab, make sure that "Show hidden files and folders" is selected, and Hide extensions for known file types is unchecked.
Click OK.
Now in Computer, open your C:\ drive (or whichever drive you have your operating system installed on).
Open the "Windows" folder.
Open the "SysWOW64" folder.
What files and folders can you see in there with QuickTime in the title? (In a standard installation of Quicktime you should be seeing precisely two files... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.)

I got my Iphone 3gs unlocked, but Navigation and Compass are not working. Please help if anybody had faced this problem and got it resolved.

I got my Iphone 3gs unlocked, but Navigation and Compass are not working. Please help if anybody had faced this problem and got it resolved.

Only the carrier that the iPhone was locked to can unlock. There you go, hacking void any support from this forum.

Internal speakers and headphones are not working

I have hp g6 2231tx os Windows 8, brought it a month ago..now it's internal speakers and headphones are not working..I enabled in playback device from sound mixer and reinstalled drivers but still not working..it's because of hardware or software??

Hi,
It could be either Hardware or Software related, so try the following and let me know.
Download the IDT Audio installer on the link below and save it to your Downloads folder.
http://ftp.hp.com/pub/softpaq/sp58501-59000/sp58517.exe
When done, open windows Control Panel, open Device Manager and open up Sound, Video and Game Controllers. Right click the IDT device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall.
When complete, shut down the notebook, unplug the AC Adapter and then remove the battery. Hold down the Power button for 30 seconds. Re-insert the battery and plug in the AC Adapter.
Tap away at the esc key as you start the notebook to launch the Start-up Menu and then select f10 to enter the bios menu. Press f5 to load the defaults ( this is sometimes f9, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter. Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter.
Let Windows fully load - it will automatically load an audio driver, but just let this complete. Then open your Downloads folder, right click on the IDT installer and select 'Run as Administrator' to start the installation. When this has completed, right click the speaker icon in the Taskbar and select Playback Devices. Left click 'Speakers and Headphones' once to highlight it and then click the Set Default button - check if you now have audio.
Regards,
DP-K
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Microsoft MVP - Windows Experience

My headphones speakers and microphone are not working please help

hi i have had my hp windows 7 lap top for 2 years and never had a problme but recently my speakers and microphone are not working even if i put in my headphones i have installed new audio drivers checked my sound settings and did a restore to a date and a factory reset and still no sound ( my speakers say there working the geen bar goes up and down showing the volume but still no sound) please help me thanks

Hi,
Please use the following instructions to check and fix:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01912228&cc=ad&dlc=en&lc=en&jumpid=reg_r1002_us...
Good luck.
BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Savevid and keepvid are not working with os 10.7.3-Is there a fix?

savevid and keepvid are not working with os 10.7.3-Is there a fix?
Is anyone else having this problem?

A massive thanks from me too after discovering the problem when I started work this morning at 2.30am - not something you need that time of day! Did exactly as written and bingo, missing tool icons appeared BUT, and there's always a but...
I have THE SAME problem in Quark with some of the static areas in the measurement (F9) bar. Can anyone suggest what might fix this? I have restarted just ONCE after turning on Extension Manager at start-up.
Hardware:
Apple Macintosh MacPro 2x2GHz Dual-Core Intel Xeon
RAM: 6Gb (667MHz DDR2 FB-DIMM)
HDD's (internal): 1x160Gb / 1x500Gb / 2x1500Gb
Software (OS)
OS: Mac OS 10.7.3 (updated to this 06.02.2012)
Problem software: QuarkXPress 8.5
Thanks in advance for any advice / help...
Paul

TS1538 Followed troubleshooting for iPhone not found in devices iTunes and that did not work... Now what?

Followed troubleshooting for "iPhone not found in devices" iTunes and that did not work... Now what?

That's what I tried. The 6 steps and I do not have security software on my phone. iTunes on my Mac is still giving me the warning that I need to download the latest version on my phone, and is not recognizing it in devices, which is the irony because that's what I need to actually update it

Itunes and Quicktime are not working

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