ITunes and Quicktime crash on start.
Okay, I've been struggling with this one for days.
I'm running Widows 7 64bit. I had iTunes working fine for a couple weeks, then just last week I started having issues. I have uninstalled, reinstalled, cleaned the registry, uninstalled video drivers, booted in safe mode, installed QuickTime separately, uninstalled and tried iTunes 7 and 8, used the 32bit install instead of the 64bit and still nothing works. This is driving me batty because now I can't update my iPhone which is really annoying. I've looked all over the net and no one seems to be able to help me.
*The problem*: When I start iTunes or Quicktime (including any of the executables in the Quicktime folder) nothing happens for about two seconds then I get the standard Windows error iTunes or Quicktime "has stopped working" check online for solutions...
*iTunes Problem signature*:
Problem Event Name: BEX
Application Name: iTunes.exe
Application Version: 9.0.2.25
Application Timestamp: 4afca401
Fault Module Name: StackHash_0a9e
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 0b003ad4
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
*QuickTime Problem signature*:
Problem Event Name: BEX
Application Name: QuickTimePlayer.exe
Application Version: 7.65.17.80
Application Timestamp: 4afa5828
Fault Module Name: QuickTimePlayer.dll
Fault Module Version: 7.65.17.80
Fault Module Timestamp: 4afa5820
Exception Offset: 0000130d
Exception Code: c0000409
Exception Data: 00000000
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional Information 1: ace3
Additional Information 2: ace3c919134bd639a372b1f9b8909b7b
Additional Information 3: 6c8f
Additional Information 4: 6c8f9762d39919761e1f3eaf3cd34525
Thanks,
-Dave
Hi all - I have solved this - I remember I uninstalled a codec pack and since then Quicktime failed to work.
To solve the problem, I downloaded the latest standalone version of Quicktime and uninstalled Quicktime from my system, then reinstalled using the standalone version.
Worked a dream...... Hopes this helps someone else
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ITunes and Quicktime hanging on start up after Quicktime v7 update
Heya,
After updating my OS from 10.3.4 to 10.3.8 then 10.3.9 and installing Quicktime v7 iTunes and Quicktime hung on start up. Neither load. All i wanted was to get ready for adding video to my iPod and now nothing loads at all! Any Ideas??
Thanks
G5 Mac OS X (10.3.9) ipodSame exact problem here. Obviously this is not our computers, it's a bug in the new release of itunes and/or quicktime.
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Back to square one: new iTunes and QuickTime CRASH, CRASH, CRASH
I've been struggling with iTunes and QuickTime ever since the upgrade to 6.0.4. Everything worked just fine until then, and has worked fine since I got my iPod last June.
A couple of days after the upgrade to 6.0.4 iTune started crashing, with the error message: iTunes has encountered a problem and needs to close. We are sorry for the inconvenience.
Please note this is only about using iTunes to play music on my computer (my iPod seems to be working fine.)
I've removed iTunes and QuickTime, reinstalled them, and this works for a couple of days, then iTunes starts crashing again (this has now happened twice.)
Strangely, this time, tunes in Party Shuffle at start up (from the last normal exit of iTunes) play just fine, but when I try to play something out of Library or swtich to a different genre or playlist in Party Shuffle, the programme crashes: iTunes has encountered a problem and needs to close. We are sorry for the inconvenience.
I've tried opening QuickTime alone, and it fails to open (no error message) it gets as far as the player, then there's a windows "thunk" and QuickTime closes.
So now I will uninstall, reinstall (starting with QuickTime, which seems to be the real culprit here) and maybe it will work for a couple of days. Computers are supposed to save time, not take up time in this way.
I don't seen any sign or word of a new version of QuickTime with a fix to this problem (many seem to be having it). How long do I have to go on this way. Perhaps the best is just to use another Windows Media Player or Nero ShowTime ... these seem to function without any sort of problem.Thank you Katrina and MossMan,
I do keep my computer under pretty tight wraps: Outpost firewall, AVG anti-virus, MS Anti-spyware. Ran the Ewido scan as suggested, Ewido did find quite a few cookies it considered of medium threat spyware ... removed these, and this did not resolve the problem with iTunes/QuickTime. Anyway, I'm not sure that cookies can cause programmes to crash?
I still think that it's unlikely that the problem with iTunes and QuickTime starting right after the upgrade to iTunes 6.0.4 and its QuickTime counterpart, is just a coincidence.
And if QuickTime is particularly vulnerable to some malware that none of the security programmes on my machine can find, and malware that has no effect on any other programmes, including other media players, then maybe this vulnerablity should also be something Apple should try to address.
Walter -
I recently got a new computer and I installed iTunes on it. When I start iTunes it says "iTunes has encountered a problem and needs to close. We are sorry for the inconvenience." Then I can choose to either report my problem to Microsoft or not. When I try to open Quicktime it says "Quicktime failed to initialize. Error # -2095. Please make sure that Quicktime is properly installed on this computer." I tried downloading Quicktime fomr the link from the "itunes won't load" thread. But the same error showed up when I tried to start Quicktime. What can I do to get iTunes and Quicktime to work on my computer? Thanks!
hi misskiri!
that certainly sounds like a broken quicktime to me.
let's just try the standalone QT 7.0.3 install again. let's take a few additional precautions though. see:
http://discussions.apple.com/message.jspa?messageID=1158352#1158352
keep us posted.
love, b -
ITunes and QuickTime won't start
Hi!
The problem is that I've installed iTunes, everything went fine, but when I'm trying to start it with iTunes.exe, it won't start.
I can see iTunes.exe in the task manager, for about 5 seconds, and then it disappears.
The same happens with QuickTime player(I don't really care about QuickTime but I thought it can help solving the problem).
I know there is a lot of topics about this on the internet, and yes I've googled it, but nothing solved my problem.
I tried a lot of things already:
* start iTunes.exe with administrator rights
* start iTunes.exe with XP and Vista compatibility modes
* reinstall iTunes with XP and Vista compatibility modes
* uninstall iTunes (and any other apple software), clean any leftover iTunes registry entry, and then reinstall everything again
* boot my windows 7 in safe boot mode, and try to start iTunes.exe
* turn off bonjour service then restart computer and try to start iTunes
* create a new user account, login and try to start iTunes
Nothing helped on Windows 7 32bit, though I have a Windows XP installed as a Virtualbox guest(the host OS is linux), and there is everything works fine, but I would like to use Windows 7.
I had the same problem with the previous version of iTunes. Now I'm trying to install the latest iTunes downloaded from the Apple's site.
I would really appreciate any suggestions!
Regards,
Ferenc Nagy
p.s.: Sorry for my english, I hope you can understand me!Many thanks. Yes, let's first try uninstalling the ACE pack and seeing if iTunes will launch now.
If iTunes doesn't launch, the pack may have left behind old QuickTime version 6.x componentry in unorthodox locations in your Windows 7 system files. So we'll go looking for that.
First we'll adjust some view settings on the PC.
1. From the Start menu, click Computer.
2. In the Organize menu, click Folder and Search Options.
3. Click the View tab.
4. In the "Advanced settings" pane under "Hidden files and folders" make sure that the "Show hidden files and folders" option is selected, and the "Hide extensions for known file types" option is unchecked.
5. Click OK.
Now, in Computer, open your C drive (or whichever drive your operating system is installed on).
Open the "Windows" folder.
Open the "System32" folder.
What files or folders can you see in there with QuickTime in the file or folder name? (In a standard installation of QuickTime, you should see precisely two files ... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.) -
Itunes and Quicktime won't start, error
my itunes/Quicktime suddenly failed to open. I get a message saying iTunes needs to close. This happened after it would not close by itself one time. I've tried to remove programs from my pc then readd them but the same error keeps happening. Can anyone help me?
hi Double_Duce!
Message: Quicktime failed to initialize: error #63441
"Please make sure Quicktime is properly installed in this computer."
After clicking OK... the IntallDriver Module shutdown...
Then Quicktime Error: 1606 - "Could not access network location QTComponents/. {retry} / {cancel}
hmmmm. it's actually a bit unusual (in my experience) to see both of those error messages together like that. (the 1603 at the end of the chain is just sort of a "by-blow" of the previous problems, and if we fix those the 1603 should go away of its own accord.)
let's first try doing something that has worked in the past with both of those initial error messages.
first, download and install a copy of the Windows Installer CleanUp utility (we will be using it later on):
Description of the Windows Installer CleanUp Utility
then we'll try to uninstall any existing QT on your PC. use the QT portion of the complete uninstall instructions given here:
Troubleshooting iTunes, iPod Software, and QuickTime installation on Windows
... if you run into trouble on the uninstall, use the Windows Installer CleanUp utility to remove any existing QuickTime installation registry entries, and then use the uninstall instructions as a guide to a manual QT uninstall.
but even if you don't run into trouble, run the utility anyway afterwards just to make sure we've cleaned out any leftover registry entries.
once the QT has been scraped out, we'll try the careful standalone QT 7.0.3 install again.
does it go through okay this time? or do you get another error message?
love, b -
ITunes and Mail Crash after starting
Hi everyone,
My MacBook was working perfect, but suddenly Mail and iTunes crash and after restarting it keeps crashing and in the Apple Report appears this message:
ITUNES
Process: iTunes [805]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 10.2.2 (10.2.2)
Build Info: iTunes-10221201~1
Code Type: X86 (Native)
Parent Process: launchd [140]
Interval Since Last Report: 403 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 39 sec
Per-App Crashes Since Last Report: 2
Date/Time: 2011-05-02 22:11:41.088 -0500
OS Version: Mac OS X 10.5.8 (9L30)
Report Version: 6
Anonymous UUID: FEEE4CBF-F89A-41F3-92F2-54BD586E3FB7
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000080000000
Crashed Thread: 0
Thread 0 Crashed:
0 com.apple.CoreText 0x969820ef TAATMorphChainMorx::GetDefaultChainFlags() const + 9
1 com.apple.CoreText 0x96981f24 TAATMorphChain::ResolveFlags(__CFArray const*) const + 46
2 com.apple.CoreText 0x96990a7c TASCIIEncoder::EncodeWithHints(TASCIIDataCache const*, TGlyphList<TDeletedGlyphIndex>&, TAATMorphTableMorx&, TAATAcceleratedMorph&) + 116
3 com.apple.CoreText 0x9697f8f2 TASCIIEncoder::Encode() + 306
4 com.apple.CoreText 0x9697edc6 TGlyphEncoder::EncodeChars(CFRange, __CFDictionary const*) + 504
5 com.apple.CoreText 0x969abe06 TTypesetterUniChar::TTypesetterUniChar(unsigned short const* (*)(long, long*, __CFDictionary const**, void*), void (*)(unsigned short const*, void*), void*) + 360
6 com.apple.CoreText 0x969a631d CTLineCreateWithUniCharProvider + 75
7 com.apple.iTunes 0x0034dc28 0x1000 + 3460136
8 com.apple.iTunes 0x000d5d00 0x1000 + 871680
9 com.apple.iTunes 0x0064e398 0x1000 + 6607768
10 com.apple.iTunes 0x0064eecb 0x1000 + 6610635
11 com.apple.iTunes 0x00636c20 0x1000 + 6511648
12 com.apple.iTunes 0x00636ea4 0x1000 + 6512292
13 com.apple.iTunes 0x00051bc8 0x1000 + 330696
14 com.apple.iTunes 0x00044606 0x1000 + 275974
15 com.apple.iTunes 0x0003fd73 0x1000 + 257395
16 com.apple.iTunes 0x000106a3 0x1000 + 63139
17 com.apple.iTunes 0x0081947e 0x1000 + 8488062
18 com.apple.iTunes 0x0081964f 0x1000 + 8488527
19 com.apple.iTunes 0x00004fe0 0x1000 + 16352
20 com.apple.iTunes 0x00004d25 0x1000 + 15653
Thread 1:
0 libSystem.B.dylib 0x93a58266 mach_msg_trap + 10
1 libSystem.B.dylib 0x93a5fa5c mach_msg + 72
2 com.apple.CoreFoundation 0x92700e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x92701b04 CFRunLoopRun + 84
4 com.apple.iTunes 0x0000c820 0x1000 + 47136
5 libSystem.B.dylib 0x93a89155 _pthread_start + 321
6 libSystem.B.dylib 0x93a89012 thread_start + 34
Thread 2:
0 libSystem.B.dylib 0x93a58266 mach_msg_trap + 10
1 libSystem.B.dylib 0x93a5fa5c mach_msg + 72
2 com.apple.CoreFoundation 0x92700e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x92701aa8 CFRunLoopRunInMode + 88
4 com.apple.audio.CoreAudio 0x941045f8 HALRunLoop::OwnThread(void*) + 160
5 com.apple.audio.CoreAudio 0x94104480 CAPThread::Entry(CAPThread*) + 96
6 libSystem.B.dylib 0x93a89155 _pthread_start + 321
7 libSystem.B.dylib 0x93a89012 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x93a5f44e __semwait_signal + 10
1 libSystem.B.dylib 0x93a89dcd pthread_cond_wait$UNIX2003 + 73
2 com.apple.iTunes 0x00022e98 0x1000 + 138904
3 com.apple.iTunes 0x00022325 0x1000 + 135973
4 libSystem.B.dylib 0x93a89155 _pthread_start + 321
5 libSystem.B.dylib 0x93a89012 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x93aa76fa select$DARWIN_EXTSN + 10
1 libSystem.B.dylib 0x93a89155 _pthread_start + 321
2 libSystem.B.dylib 0x93a89012 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x93a5f44e __semwait_signal + 10
1 libSystem.B.dylib 0x93a89dcd pthread_cond_wait$UNIX2003 + 73
2 com.apple.iTunes 0x00049a33 0x1000 + 297523
3 com.apple.iTunes 0x000499bb 0x1000 + 297403
4 com.apple.iTunes 0x000498dd 0x1000 + 297181
5 com.apple.iTunes 0x00049737 0x1000 + 296759
6 libSystem.B.dylib 0x93a89155 _pthread_start + 321
7 libSystem.B.dylib 0x93a89012 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x80000000 ebx: 0x96981f07 ecx: 0x0000000f edx: 0xbfff97a4
edi: 0x1be2b5a4 esi: 0x00000000 ebp: 0xbfff80a8 esp: 0xbfff80a8
ss: 0x0000001f efl: 0x00010246 eip: 0x969820ef cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x80000000
Binary Images:
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0x1056000 - 0x10e2ffb com.apple.iTunes.iPodUpdater 9.2 (9.2) <1cbaf416e5276a96bd664f2e9c63987b> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0x1137000 - 0x113bfff com.apple.iPod 1.5 (15) <80c68d6d158ff1999c64d7450e34e0db> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0x1142000 - 0x120bfe5 com.apple.DiscRecording 4.0.7 (4070.4.1) <7c105f35c674aad3a476f8959d3f3ebb> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x1276000 - 0x1294ff7 +libgnsdk_musicid.1.8.2.dylib ??? (???) /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.1.8.2.dylib
0x12a1000 - 0x1363feb +libgnsdk_sdkmanager.1.8.2.dylib ??? (???) /Applications/iTunes.app/Contents/MacOS/libgnsdk_sdkmanager.1.8.2.dylib
0x137a000 - 0x13b8fff +libgnsdk_submit.1.8.2.dylib ??? (???) /Applications/iTunes.app/Contents/MacOS/libgnsdk_submit.1.8.2.dylib
0x13bd000 - 0x163efe2 +libgnsdk_dsp.1.8.2.dylib ??? (???) /Applications/iTunes.app/Contents/MacOS/libgnsdk_dsp.1.8.2.dylib
0x1667000 - 0x16a6fff com.apple.vmutils 4.1 (104) <2fcd53ce313bb6050bfaf0ac6c1b5ead> /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x12c4d000 - 0x12c4efe1 com.apple.textencoding.unicode 2.2 (2.2) <542f2b8930d6bdf16c318ffea541acab> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x12c64000 - 0x12c67fff com.apple.audio.AudioIPCPlugIn 1.0.6 (1.0.6) <51c811377017028f8904ad779e6a1344> /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugI n.bundle/Contents/MacOS/AudioIPCPlugIn
0x12cbf000 - 0x12cc2fef com.apple.LiveType.component 2.1.3 (2.1.3) /Library/QuickTime/LiveType.component/Contents/MacOS/LiveType
0x12cc7000 - 0x12d2cfde com.apple.LiveType.framework 2.1.3 (2.1.3) /System/Library/PrivateFrameworks/LiveType.framework/Versions/A/LiveType
0x12d4c000 - 0x12dbefff +com.DivXInc.DivXDecoder 6.4.0 (6.4.0) /Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder
0x12dcc000 - 0x12dd2fff com.apple.audio.AppleHDAHALPlugIn 1.7.1 (1.7.1a2) <a0a4389b5ac52ab84397d2b25c9d3b9c> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x13000000 - 0x13cb6ffb com.apple.CoreFP 1.11.17 (1.11.17) <952e00181878b23aff7bbc187e4ef1f2> /System/Library/PrivateFrameworks/CoreFP.framework/CoreFP
0x164f9000 - 0x1656aff7 com.apple.mobiledevice 423.1 (423.1) <b32726b240da737f0705fcd1c6082d8a> /System/Library/PrivateFrameworks/MobileDevice.framework/MobileDevice
0x165ad000 - 0x167b1fe7 com.apple.audio.codecs.Components 1.9.1 (1.9.1) /System/Library/Components/AudioCodecs.component/Contents/MacOS/AudioCodecs
0x16dae000 - 0x16db2fff com.apple.QuartzComposer.iTunesPlugIn 1.1 (10.1) /Library/iTunes/iTunes Plug-ins/Quartz Composer Visualizer.bundle/Contents/MacOS/Quartz Composer Visualizer
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0x90d28000 - 0x90d37fff libsasl2.2.dylib ??? (???) <0ae9f3c08d8508d9dba56324c60ceb63> /usr/lib/libsasl2.2.dylib
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0x92b9c000 - 0x92c63ff2 com.apple.vImage 3.0 (3.0) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x92c94000 - 0x92c94ffc com.apple.audio.units.AudioUnit 1.5 (1.5) /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x92c95000 - 0x92d22ff7 com.apple.framework.IOKit 1.5.2 (???) <7a3cc24f78f93931731203854ae0d891> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x92d23000 - 0x92d23ffd com.apple.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x92d31000 - 0x92f2afff com.apple.JavaScriptCore 5533.20 (5533.20.20) <55065a7f4b44e0cd1a8b2e182cefddec> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x92f2b000 - 0x92fb2ff7 libsqlite3.0.dylib ??? (???) <3334ea5af7a911637413334154bb4100> /usr/lib/libsqlite3.0.dylib
0x92fb3000 - 0x9305afeb com.apple.QD 3.11.57 (???) <35f058678972d42b88ebdf652df79956> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x9305b000 - 0x931a4ff7 com.apple.ImageIO.framework 2.0.9 (2.0.9) <67d6f9abf5cc16f444052ee93e906d83> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x931a5000 - 0x931a5ffa com.apple.CoreServices 32 (32) <2fcc8f3bd5bbfc000b476cad8e6a3dd2> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x931a9000 - 0x9367afbe libGLProgrammability.dylib ??? (???) <7f18294a7bd0b6afe4319f29187fc70d> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x9367b000 - 0x93763ff3 com.apple.CoreData 100.2 (186.2) <44df326fea0236718f5ed64084e82270> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x93764000 - 0x93768fff libGIF.dylib ??? (???) <b0ff75435ef93ab3d5486c78fa82a150> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x937d7000 - 0x937d7ff8 com.apple.ApplicationServices 34 (34) <8f910fa65f01d401ad8d04cc933cf887> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x938c7000 - 0x93a56fe7 com.apple.CoreAUC 3.08.0 (3.08.0) <5382f0ce050d3edd8f5979b8a87557bf> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x93a57000 - 0x93bbeff3 libSystem.B.dylib ??? (???) <1ebaeaae16eec98939d40cb0db0b1aec> /usr/lib/libSystem.B.dylib
0x93bbf000 - 0x93be8fff libcups.2.dylib ??? (???) <2b0ab6b9fa1957ee940835d0cfd42894> /usr/lib/libcups.2.dylib
0x93be9000 - 0x93bf0fe9 libgcc_s.1.dylib ??? (???) <f53c808e87d1184c0f9df63aef53ce0b> /usr/lib/libgcc_s.1.dylib
0x93bf1000 - 0x93bf9fff com.apple.DiskArbitration 2.2.1 (2.2.1) <d97688958e0b1fdcd4747088bdf1962a> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x93bfa000 - 0x93bfcfff com.apple.securityhi 3.0 (30817) <2b2854123fed609d1820d2779e2e0963> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x93bfd000 - 0x93c34fff com.apple.SystemConfiguration 1.9.2 (1.9.2) <cfd64ded4da1064ce316243fd425d5a4> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x93c68000 - 0x93c84ff3 com.apple.CoreVideo 1.6.1 (48.6) <186cb311c17ea8714e918273c86d3c13> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x93e44000 - 0x93e49fff com.apple.backup.framework 1.0 (1.0) /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x93e4a000 - 0x93e4affd com.apple.Accelerate.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x93e4b000 - 0x93e8cfe7 libRIP.A.dylib ??? (???) <378694b494a02de1b0c812da572579d2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x93e8d000 - 0x93e91fff libmathCommon.A.dylib ??? (???) /usr/lib/system/libmathCommon.A.dylib
0x93e92000 - 0x9404eff3 com.apple.QuartzComposer 2.1 (106.13) <f487aaca8ebdc7e334e2c79cebd8da66> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x9404f000 - 0x9409aff7 com.apple.CoreMediaIOServices 130.0 (935) <e7c6d794bbec49f9d1ee8261c3f9ff0e> /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Versions/A/Core MediaIOServices
0x940e7000 - 0x94164feb com.apple.audio.CoreAudio 3.1.2 (3.1.2) <782a08c44be4698597f4bbd79cac21c6> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x94165000 - 0x941a4fef libTIFF.dylib ??? (???) <3b9aceaff5eae70bd19f9dc26e415969> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x9420c000 - 0x9423efff com.apple.LDAPFramework 1.4.5 (110) <bb7a3e5d66f00d1d1c8a40569b003ba3> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x9423f000 - 0x94281fef com.apple.NavigationServices 3.5.2 (163) <26eeb5a205f749aad83d5dac0330c41f> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x94282000 - 0x9438aff7 com.apple.WebKit 5533.21 (5533.21.1) <90221b7cc9248ee87896985f903cc451> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x9438b000 - 0x9443dffb libcrypto.0.9.7.dylib ??? (???) <d02f7e5b8a68813bb7a77f5edb34ff9d> /usr/lib/libcrypto.0.9.7.dylib
0x9443e000 - 0x9443effe com.apple.MonitorPanelFramework 1.2.0 (1.2.0) <a2b462be6c51187eddf7d097ef0e0a04> /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l
0x9443f000 - 0x94440ffc libffi.dylib ??? (???) <a3b573eb950ca583290f7b2b4c486d09> /usr/lib/libffi.dylib
0x94441000 - 0x94441ffd com.apple.Accelerate 1.4.2 (Accelerate 1.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x94442000 - 0x9471cff3 com.apple.CoreServices.CarbonCore 786.16 (786.16) <d2af3f75c3500c518c39fd00aed7f9b9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x9471d000 - 0x947cefff edu.mit.Kerberos 6.0.15 (6.0.15) <28005ea82ba82307f185c255c25bfdd3> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x947cf000 - 0x947eeffa libJPEG.dylib ??? (???) <3407c6f4869e698d3c4107b46e435119> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x94834000 - 0x948c1ff7 com.apple.LaunchServices 292 (292) <a41286c7c1eb20ffd5cc796f791070f0> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x948c2000 - 0x949a2fff libobjc.A.dylib ??? (???) <bba0c22add60c7724e259ab28de8953e> /usr/lib/libobjc.A.dylib
0x949a3000 - 0x949b1ffd libz.1.dylib ??? (???) <5ddd8539ae2ebfd8e7cc1c57525385c7> /usr/lib/libz.1.dylib
0x949b2000 - 0x94a7dfef com.apple.ColorSync 4.5.3 (4.5.3) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x94a92000 - 0x94a99fff com.apple.agl 3.0.9 (AGL-3.0.9) <2526a28a2fc087c09f9238dd03684513> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x94a9a000 - 0x94aebff7 com.apple.HIServices 1.7.1 (???) <ba7fd0ede540a0da08db027f87efbd60> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x94b6a000 - 0x94ca2fe7 com.apple.imageKit 1.0.2 (1.0) <00d03cf7f26e1b6023efdc4bd15dd52e> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x94e07000 - 0x94e07ffb com.apple.installserver.framework 1.0 (8) /System/Library/PrivateFrameworks/InstallServer.framework/Versions/A/InstallSer ver
0x94e08000 - 0x94e11fff com.apple.speech.recognition.framework 3.7.24 (3.7.24) <d3180f9edbd9a5e6f283d6156aa3c602> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x94e12000 - 0x94e12fff com.apple.Carbon 136 (136) <98a5e3bc0c4fa44bbb09713bb88707fe> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x94e99000 - 0x94ed3fe7 com.apple.coreui 1.2 (62) /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x94ed4000 - 0x959d6fff com.apple.WebCore 5533.21 (5533.21.1) <04a0bb1f862ea04b2a22eba956734f9b> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x959d7000 - 0x959dcfff com.apple.DisplayServicesFW 2.0.2 (2.0.2) <cb9b98b43ae385a0f374baabe2b71764> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x959dd000 - 0x95a39ff7 com.apple.htmlrendering 68 (1.1.3) <fe87a9dede38db00e6c8949942c6bd4f> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x95a3a000 - 0x95a57ff7 com.apple.QuickLookFramework 1.3.1 (170.9) /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x95a58000 - 0x95a83fe7 libauto.dylib ??? (???) <a64961ed20db64f0f439bfbc6f962bf9> /usr/lib/libauto.dylib
0x95a84000 - 0x95ae1ffb libstdc++.6.dylib ??? (???) <04b812dcec670daa8b7d2852ab14be60> /usr/lib/libstdc++.6.dylib
0x95ae2000 - 0x95b86ff7 com.apple.QuickTimeImporters.component 7.6.9 (1680.9) /System/Library/QuickTime/QuickTimeImporters.component/Contents/MacOS/QuickTime Importers
0x95b87000 - 0x95b93ffe libGL.dylib ??? (???) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x95b94000 - 0x95b9bff7 libCGATS.A.dylib ??? (???) <29154398dbefc2a1a97715e5af1e3552> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x95b9c000 - 0x95ba6feb com.apple.audio.SoundManager 3.9.2 (3.9.2) <0f2ba6e891d3761212cf5a5e6134d683> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x95ba7000 - 0x95ba9ff5 libRadiance.dylib ??? (???) <a21c033caf69bbd48770cbbbf51b8208> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x95baa000 - 0x95bb7fe7 com.apple.opengl 1.5.10 (1.5.10) <5a2813f80c9441170cc1ab8a3dac5038> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x95bb8000 - 0x95c99ff7 libxml2.2.dylib ??? (???) <f274ba384fb55203873f9c17569ef131> /usr/lib/libxml2.2.dylib
0x95c9a000 - 0x95d17fef libvMisc.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x95d18000 - 0x960d4ff4 com.apple.VideoToolbox 0.484.2 (484.2) <46c37a5fead4e4f58501f15a641ff476> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x
0x960d5000 - 0x9621ffeb com.apple.QTKit 7.6.9 (1680.9) <fe987e6adf235d5754399dcdae6e5a8e> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x96220000 - 0x965defea libLAPACK.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x965df000 - 0x965e4fff com.apple.CommonPanels 1.2.4 (85) <ea0665f57cd267609466ed8b2b20e893> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x965e5000 - 0x96616ffb com.apple.quartzfilters 1.5.0 (1.5.0) <22581f8fe9dd2cb261f97a897407ec3e> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x96617000 - 0x966aaff3 com.apple.ApplicationServices.ATS 3.8 (???) <e61b0945da6ab368348a927f7428ad67> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x966ab000 - 0x966cffff libxslt.1.dylib ??? (???) <ec4c269815bab8e7211cb8fe9df3a9a3> /usr/lib/libxslt.1.dylib
0x966d0000 - 0x966d0ff8 com.apple.Cocoa 6.5 (???) <e064f94d969ce25cb7de3cfb980c3249> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x96975000 - 0x96978fff com.apple.help 1.1 (36) <b507b08e484cb89033e9cf23062d77de> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x96979000 - 0x969d3ff7 com.apple.CoreText 2.0.5 (???) <5483518a613464d043455ac661a9dcbe> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x969d4000 - 0x96a22fe3 com.apple.AppleVAFramework 4.1.17 (4.1.17) /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x96a23000 - 0x96e33fef libBLAS.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x96e34000 - 0x96e8dff7 libGLU.dylib ??? (???) <a3b9be30100a25a6cd3ad109892f52b7> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x96e8e000 - 0x9705ffef com.apple.security 5.0.7 (1) <44e26a9c40630a54d5a9f70c18483411> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x970bf000 - 0x97211ff3 com.apple.audio.toolbox.AudioToolbox 1.5.3 (1.5.3) /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x97212000 - 0x9722dff3 libPng.dylib ??? (???) <3a01fab3a2d1ae7f7df0821c5af41d87> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x9722e000 - 0x973b2fef com.apple.MediaToolbox 0.484.2 (484.2) <32bf3254fafd942cf8f2c813960217fd> /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbo x
0x973cb000 - 0x97455ff7 com.apple.DesktopServices 1.4.9 (1.4.9) <f5e51a76d315798371b3dd35a4d46d6c> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x97456000 - 0x97474fff libresolv.9.dylib ??? (???) <36c871d5da9b49bb5bcf0449833d1dc5> /usr/lib/libresolv.9.dylib
0x97475000 - 0x974a2feb libvDSP.dylib ??? (???) <e89461ed03200fb3c0304e62e14a42ed> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x974a3000 - 0x974b8ffb com.apple.ImageCapture 5.0.2 (5.0.2) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x974b9000 - 0x974b9ffe com.apple.quartzframework 1.5 (1.5) <4b8f505e32e4f2d67967a276401f9aaf> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x974ba000 - 0x97534ff8 com.apple.print.framework.PrintCore 5.5.4 (245.6) <03d0585059c20cb0bde5e000438c49e1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x97535000 - 0x97573fff libGLImage.dylib ??? (???) <a6425aeb77f4da13212ac75df57b056d> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x975c3000 - 0x975d3fff com.apple.speech.synthesis.framework 3.7.1 (3.7.1) <7bd1ec22c47e62a11b34d7ba66606e2e> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x975d4000 - 0x97614fef com.apple.CoreMedia 0.484.2 (484.2) <81221976abdc19f30723c81c5669bbc9> /System/Library/PrivateFrameworks/CoreMedia.framework/Versions/A/CoreMedia
0x97615000 - 0x97940ff6 com.apple.QuickTime 7.6.9 (1680.9) <024f122335016a54f8e59ddb4c79901d> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x97993000 - 0x97b13fff com.apple.AddressBook.framework 4.1.2 (702) <f9360f9926ccd411fdf7550b73034d17> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x97b14000 - 0x97e1cfe7 com.apple.HIToolbox 1.5.6 (???) <eece3cb8aa0a4e6843fcc1500aca61c5> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x97e1d000 - 0x97e41feb libssl.0.9.7.dylib ??? (???) <5b29af782be5894be8b336c9c73c18b6> /usr/lib/libssl.0.9.7.dylib
0x97e42000 - 0x97e52ffc com.apple.LangAnalysis 1.6.5 (1.6.5) <d057feb38163121ffd871c564c692804> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x97e53000 - 0x97e5fff9 com.apple.helpdata 1.0.1 (14.2) /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/HelpData
0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib
MAIL
Process: Mail [845]
Path: /Applications/Mail.app/Contents/MacOS/Mail
Identifier: com.apple.mail
Version: 3.6 (936)
Build Info: Mail-9360000~1
Code Type: X86 (Native)
Parent Process: launchd [140]
Interval Since Last Report: 259 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 33 sec
Per-App Crashes Since Last Report: 1
Date/Time: 2011-05-02 22:16:02.391 -0500
OS Version: Mac OS X 10.5.8 (9L30)
Report Version: 6
Anonymous UUID: FEEE4CBF-F89A-41F3-92F2-54BD586E3FB7
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 0
Application Specific Information:
-[IMAPAccount _synchronizeAccountWithServerWithUserInput:]
-[POPAccount fetchSynchronouslyIsAuto:]
-[IMAPAccount fetchSynchronouslyIsAuto:]
-[POPAccount fetchSynchronouslyIsAuto:]
-[MessageRouter routeQueuedMessages]
Thread 0 Crashed:
0 libCGATS.A.dylib 0x95b9705b ats_font_info_get_descriptor + 78
1 libCGATS.A.dylib 0x95b9b25c get_descriptor + 59
2 com.apple.CoreGraphics 0x911d3554 CGFontGetXHeight + 40
3 com.apple.WebCore 0x94f4b5cf WebCore::SimpleFontData::platformInit() + 527
4 com.apple.WebCore 0x94f4b16b WebCore::SimpleFontData::SimpleFontData(WebCore::FontPlatformData const&, bool, bool, WebCore::SVGFontData*) + 1115
5 com.apple.WebCore 0x94f4ab75 WebCore::FontCache::getCachedFontData(WebCore::FontPlatformData const*) + 181
6 com.apple.WebCore 0x94fac9e3 WebCore::FontCache::getFontData(WebCore::Font const&, int&, WebCore::FontSelector*) + 179
7 com.apple.WebCore 0x94f5e457 WebCore::FontFallbackList::fontDataAt(WebCore::Font const*, unsigned int) const + 87
8 com.apple.WebCore 0x94fb2f6e WebCore::RenderBlock::lineHeight(bool, bool) const + 398
9 com.apple.WebCore 0x94fb2c87 WebCore::InlineFlowBox::computeLogicalBoxHeights(int&, int&, int&, int&, bool) + 1255
10 com.apple.WebCore 0x94fb26b8 WebCore::RootInlineBox::verticallyAlignBoxes(int) + 152
11 com.apple.WebCore 0x94fb2594 WebCore::RenderBlock::computeVerticalPositionsForLine(WebCore::RootInlineBox*, WebCore::BidiRun*) + 36
12 com.apple.WebCore 0x94f54f1b WebCore::RenderBlock::layoutInlineChildren(bool, int&, int&) + 5835
13 com.apple.WebCore 0x94f4fcaa WebCore::RenderBlock::layoutBlock(bool) + 554
14 com.apple.WebCore 0x94f4fa48 WebCore::RenderBlock::layout() + 40
15 com.apple.WebCore 0x94f520f0 WebCore::RenderBlock::layoutBlockChild(WebCore::RenderBox*, WebCore::RenderBlock::MarginInfo&, int&, int&) + 320
16 com.apple.WebCore 0x94f5173c WebCore::RenderBlock::layoutBlockChildren(bool, int&) + 508
17 com.apple.WebCore 0x94f5014c WebCore::RenderBlock::layoutBlock(bool) + 1740
18 com.apple.WebCore 0x94f4fa48 WebCore::RenderBlock::layout() + 40
19 com.apple.WebCore 0x94f520f0 WebCore::RenderBlock::layoutBlockChild(WebCore::RenderBox*, WebCore::RenderBlock::MarginInfo&, int&, int&) + 320
20 com.apple.WebCore 0x94f5173c WebCore::RenderBlock::layoutBlockChildren(bool, int&) + 508
21 com.apple.WebCore 0x94f5014c WebCore::RenderBlock::layoutBlock(bool) + 1740
22 com.apple.WebCore 0x94f4fa48 WebCore::RenderBlock::layout() + 40
23 com.apple.WebCore 0x94f520f0 WebCore::RenderBlock::layoutBlockChild(WebCore::RenderBox*, WebCore::RenderBlock::MarginInfo&, int&, int&) + 320
24 com.apple.WebCore 0x94f5173c WebCore::RenderBlock::layoutBlockChildren(bool, int&) + 508
25 com.apple.WebCore 0x94f5014c WebCore::RenderBlock::layoutBlock(bool) + 1740
26 com.apple.WebCore 0x94f4fa48 WebCore::RenderBlock::layout() + 40
27 com.apple.WebCore 0x94f520f0 WebCore::RenderBlock::layoutBlockChild(WebCore::RenderBox*, WebCore::RenderBlock::MarginInfo&, int&, int&) + 320
28 com.apple.WebCore 0x94f5173c WebCore::RenderBlock::layoutBlockChildren(bool, int&) + 508
29 com.apple.WebCore 0x94f5014c WebCore::RenderBlock::layoutBlock(bool) + 1740
30 com.apple.WebCore 0x94f4fa48 WebCore::RenderBlock::layout() + 40
31 com.apple.WebCore 0x94f4f8ea WebCore::RenderView::layout() + 250
32 com.apple.WebCore 0x94f4dd76 WebCore::FrameView::layout(bool) + 1302
33 com.apple.WebCore 0x94f41c1d WebCore::Document::implicitClose() + 637
34 com.apple.WebCore 0x94f41793 WebCore::FrameLoader::checkCompleted() + 163
35 com.apple.WebCore 0x94f409c8 WebCore::FrameLoader::finishedParsing() + 120
36 com.apple.WebCore 0x94f3e393 WebCore::Document::finishedParsing() + 211
37 com.apple.WebCore 0x94f054e8 WebCore::HTMLTokenizer::finish() + 1448
38 com.apple.WebCore 0x94eef06f WebCore::DocumentWriter::endIfNotLoadingMainResource() + 191
39 com.apple.WebCore 0x94fa6fe8 WebCore::FrameLoader::finishedLoading() + 72
40 com.apple.WebCore 0x94fa6f4f WebCore::MainResourceLoader::didFinishLoading() + 127
41 com.apple.WebCore 0x94f7259a WebCore::MainResourceLoader::continueAfterContentPolicy(WebCore::PolicyAction, WebCore::ResourceResponse const&) + 970
42 com.apple.WebCore 0x94f721a3 WebCore::MainResourceLoader::continueAfterContentPolicy(WebCore::PolicyAction) + 131
43 com.apple.WebCore 0x94f7125a WebCore::MainResourceLoader::didReceiveResponse(WebCore::ResourceResponse const&) + 1562
44 com.apple.WebCore 0x9519dd15 WebCore::MainResourceLoader::handleDataLoadNow(WebCore::RunLoopTimer<WebCore::M ainResourceLoader>*) + 373
45 com.apple.WebCore 0x9519db7b WebCore::RunLoopTimer<WebCore::MainResourceLoader>::fired() + 43
46 com.apple.CoreFoundation 0x927018f5 CFRunLoopRunSpecific + 4469
47 com.apple.CoreFoundation 0x92701aa8 CFRunLoopRunInMode + 88
48 com.apple.HIToolbox 0x97b442ac RunCurrentEventLoopInMode + 283
49 com.apple.HIToolbox 0x97b440c5 ReceiveNextEventCommon + 374
50 com.apple.HIToolbox 0x97b43f39 BlockUntilNextEventMatchingListInMode + 106
51 com.apple.AppKit 0x900536d5 _DPSNextEvent + 657
52 com.apple.AppKit 0x90052f88 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
53 com.apple.AppKit 0x9004bf9f -[NSApplication run] + 795
54 com.apple.AppKit 0x900191d8 NSApplicationMain + 574
55 com.apple.mail 0x000fc0b2 0x1000 + 1028274
Thread 1:
0 libSystem.B.dylib 0x93a5f44e __semwait_signal + 10
1 libSystem.B.dylib 0x93a89dcd pthread_cond_wait$UNIX2003 + 73
2 com.apple.JavaScriptCore 0x92ea07ff ***::TCMalloc_PageHeap::scavengerThread() + 175
3 com.apple.JavaScriptCore 0x92ea0b1f ***::TCMalloc_PageHeap::runScavengerThread(void*) + 15
4 libSystem.B.dylib 0x93a89155 _pthread_start + 321
5 libSystem.B.dylib 0x93a89012 thread_start + 34
Thread 2:
0 libSystem.B.dylib 0x93a58266 mach_msg_trap + 10
1 libSystem.B.dylib 0x93a5fa5c mach_msg + 72
2 com.apple.CoreFoundation 0x92700e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x92701aa8 CFRunLoopRunInMode + 88
4 com.apple.Foundation 0x908ca3d5 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 213
5 com.apple.Foundation 0x908d64f4 -[NSRunLoop(NSRunLoop) run] + 84
6 com.apple.MessageFramework 0x003d8dc5 -[RSSInterchange _runManager] + 2140
7 com.apple.Foundation 0x90895dfd -[NSThread main] + 45
8 com.apple.Foundation 0x908959a4 __NSThread__main__ + 308
9 libSystem.B.dylib 0x93a89155 _pthread_start + 321
10 libSystem.B.dylib 0x93a89012 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x93a5f44e __semwait_signal + 10
1 libSystem.B.dylib 0x93a89dcd pthread_cond_wait$UNIX2003 + 73
2 com.apple.QuartzCore 0x928f2a09 fe_fragment_thread + 54
3 libSystem.B.dylib 0x93a89155 _pthread_start + 321
4 libSystem.B.dylib 0x93a89012 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x93a582c6 semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x93a8a2af _pthread_cond_wait + 1244
2 libSystem.B.dylib 0x93a8bb33 pthread_cond_timedwait_relative_np + 47
3 com.apple.Foundation 0x908dbdbc -[NSCondition waitUntilDate:] + 236
4 com.apple.Foundation 0x908dbbd0 -[NSConditionLock lockWhenCondition:beforeDate:] + 144
5 com.apple.MessageFramework 0x003dac87 -[InvocationQueue _drainQueue] + 317
6 com.apple.Foundation 0x90895dfd -[NSThread main] + 45
7 com.apple.Foundation 0x908959a4 __NSThread__main__ + 308
8 libSystem.B.dylib 0x93a89155 _pthread_start + 321
9 libSystem.B.dylib 0x93a89012 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x93ac1292 __workq_ops + 10
1 libSystem.B.dylib 0x93ac12c2 start_wqthread + 30
Thread 6:
0 ??? 0000000000 0 + 0
Thread 7:
0 libSystem.B.dylib 0x93a58266 mach_msg_trap + 10
1 libSystem.B.dylib 0x93a5fa5c mach_msg + 72
2 com.apple.CoreFoundation 0x92700e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x92701aa8 CFRunLoopRunInMode + 88
4 com.apple.Foundation 0x908ca3d5 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 213
5 com.apple.Foundation 0x908d64f4 -[NSRunLoop(NSRunLoop) run] + 84
6 com.apple.MessageFramework 0x002fc9fd +[_NSSocket _runIOThread] + 98
7 com.apple.Foundation 0x90895dfd -[NSThread main] + 45
8 com.apple.Foundation 0x908959a4 __NSThread__main__ + 308
9 libSystem.B.dylib 0x93a89155 _pthread_start + 321
10 libSystem.B.dylib 0x93a89012 thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x93a582c6 semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x93a8a2af _pthread_cond_wait + 1244
2 libSystem.B.dylib 0x93a8bb33 pthread_cond_timedwait_relative_np + 47
3 com.apple.Foundation 0x908dbdbc -[NSCondition waitUntilDate:] + 236
4 com.apple.Foundation 0x908dbbd0 -[NSConditionLock lockWhenCondition:beforeDate:] + 144
5 com.apple.MessageFramework 0x003dac87 -[InvocationQueue _drainQueue] + 317
6 com.apple.Foundation 0x90895dfd -[NSThread main] + 45
7 com.apple.Foundation 0x908959a4 __NSThread__main__ + 308
8 libSystem.B.dylib 0x93a89155 _pthread_start + 321
9 libSystem.B.dylib 0x93a89012 thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x93a582c6 semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x93a8a2af _pthread_cond_wait + 1244
2 libSystem.B.dylib 0x93a8bb33 pthread_cond_timedwait_relative_np + 47
3 com.apple.Foundation 0x908dbdbc -[NSCondition waitUntilDate:] + 236
4 com.apple.Foundation 0x908dbbd0 -[NSConditionLock lockWhenCondition:beforeDate:] + 144
5 com.apple.MessageFramework 0x003dac87 -[InvocationQueue _drainQueue] + 317
6 com.apple.Foundation 0x90895dfd -[NSThread main] + 45
7 com.apple.Foundation 0x908959a4 __NSThread__main__ + 308
8 libSystem.B.dylib 0x93a89155 _pthread_start + 321
9 libSystem.B.dylib 0x93a89012 thread_start + 34
Thread 10:
0 libSystem.B.dylib 0x93aa76fa select$DARWIN_EXTSN + 10
1 libSystem.B.dylib 0x93a89155 _pthread_start + 321
2 libSystem.B.dylib 0x93a89012 thread_start + 34
Thread 11:
0 libSystem.B.dylib 0x93a582c6 semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x93a8a2af _pthread_cond_wait + 1244
2 libSystem.B.dylib 0x93a8bb33 pthread_cond_timedwait_relative_np + 47
3 com.apple.Foundation 0x908dbdbc -[NSCondition waitUntilDate:] + 236
4 com.apple.Foundation 0x908dbbd0 -[NSConditionLock lockWhenCondition:beforeDate:] + 144
5 com.apple.MessageFramework 0x003dac87 -[InvocationQueue _drainQueue] + 317
6 com.apple.Foundation 0x90895dfd -[NSThread main] + 45
7 com.apple.Foundation 0x908959a4 __NSThread__main__ + 308
8 libSystem.B.dylib 0x93a89155 _pthread_start + 321
9 libSystem.B.dylib 0x93a89012 thread_start + 34
Thread 12:
0 libSystem.B.dylib 0x93a58266 mach_msg_trap + 10
1 libSystem.B.dylib 0x93a5fa5c mach_msg + 72
2 com.apple.CoreFoundation 0x92700e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x92701aa8 CFRunLoopRunInMode + 88
4 com.apple.MessageFramework 0x002ffb52 _handleRequestWithTimeout + 2163
5 com.apple.MessageFramework 0x0030457d -[_NSSocket readBytes:length:error:] + 154
6 com.apple.MessageFramework 0x00304107 -[Connection _readBytesFromSocketIntoBuffer:amount:requireAllBytes:error:] + 89
7 com.apple.MessageFramework 0x00303fc2 -[Connection _fillBuffer:] + 853
8 com.apple.MessageFramework 0x00303b88 -[Connection _readLineIntoData:error:] + 70
9 com.apple.MessageFramework 0x0040c247 -[POP3Connection(PrivateCommands) _copyReplyLineDataWithError:] + 105
10 com.apple.MessageFramework 0x0040c2d5 -[POP3Connection(PrivateCommands) _copyReplyLineData] + 42
11 com.apple.MessageFramework 0x0040c58f -[POP3Connection idForMessageNumber:] + 110
12 com.apple.MessageFramework 0x0040ed2e -[POP3FetchStore fetchSynchronously] + 1897
13 com.apple.MessageFramework 0x00441e1a -[POPAccount fetchSynchronously] + 337
14 com.apple.CoreFoundation 0x9278091d __invoking___ + 29
15 com.apple.CoreFoundation 0x92780308 -[NSInvocation invoke] + 136
16 com.apple.MessageFramework 0x003db26c -[MonitoredInvocation invoke] + 409
17 com.apple.MessageFramework 0x003dae4e -[InvocationQueue _drainQueue] + 772
18 com.apple.Foundation 0x90895dfd -[NSThread main] + 45
19 com.apple.Foundation 0x908959a4 __NSThread__main__ + 308
20 libSystem.B.dylib 0x93a89155 _pthread_start + 321
21 libSystem.B.dylib 0x93a89012 thread_start + 34
Thread 13:
0 libSystem.B.dylib 0x93a58266 mach_msg_trap + 10
1 libSystem.B.dylib 0x93a5fa5c mach_msg + 72
2 com.apple.CoreFoundation 0x92700e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x92701aa8 CFRunLoopRunInMode + 88
4 com.apple.MessageFramework 0x002ffb52 _handleRequestWithTimeout + 2163
5 com.apple.MessageFramework 0x0030457d -[_NSSocket readBytes:length:error:] + 154
6 com.apple.MessageFramework 0x00304107 -[Connection _readBytesFromSocketIntoBuffer:amount:requireAllBytes:error:] + 89
7 com.apple.MessageFramework 0x00303fc2 -[Connection _fillBuffer:] + 853
8 com.apple.MessageFramework 0x00303b88 -[Connection _readLineIntoData:error:] + 70
9 com.apple.MessageFramework 0x0040c1b6 -[POP3Connection(PrivateCommands) _readMultilineResponseWithMaxSize:intoMutableData:informDelegate:] + 542
10 com.apple.MessageFramework 0x0040b35a -[POP3Connection _retrieveMessage:ofSize:informDelegate:] + 327
11 com.apple.MessageFramework 0x0040b448 -[POP3Connection retr:] + 174
12 com.apple.MessageFramework 0x0040bc5c -[POP3Connection fetchMessages:] + 342
13 com.apple.MessageFramework 0x0040f313 -[POP3FetchStore fetchSynchronously] + 3406
14 com.apple.MessageFramework 0x00441e1a -[POPAccount fetchSynchronously] + 337
15 com.apple.CoreFoundation 0x9278091d __invoking___ + 29
16 com.apple.CoreFoundation 0x92780308 -[NSInvocation invoke] + 136
17 com.apple.MessageFramework 0x003db26c -[MonitoredInvocation invoke] + 409
18 com.apple.MessageFramework 0x003dae4e -[InvocationQueue _drainQueue] + 772
19 com.apple.Foundation 0x90895dfd -[NSThread main] + 45
20 com.apple.Foundation 0x908959a4 __NSThread__main__ + 308
21 libSystem.B.dylib 0x93a89155 _pthread_start + 321
22 libSystem.B.dylib 0x93a89012 thread_start + 34
Thread 14:
0 libSystem.B.dylib 0x93a58266 mach_msg_trap + 10
1 libSystem.B.dylib 0x93a5fa5c mach_msg + 72
2 com.apple.CoreFoundation 0x92700e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x92701aa8 CFRunLoopRunInMode + 88
4 com.apple.MessageFramework 0x002ffb52 _handleRequestWithTimeout + 2163
5 com.apple.MessageFramework 0x0030457d -[_NSSocket readBytes:length:error:] + 154
6 com.apple.MessageFramework 0x00304107 -[Connection _readBytesFromSocketIntoBuffer:amount:requireAllBytes:error:] + 89
7 com.apple.MessageFramework 0x00303fc2 -[Connection _fillBuffer:] + 853
8 com.apple.MessageFramework 0x00303b88 -[Connection _readLineIntoData:error:] + 70
9 com.apple.MessageFramework 0x00303b00 -[IMAPConnection _readLineIntoData:error:] + 71
10 com.apple.MessageFramework 0x00303988 -[IMAPConnection(MFPrivate) _readDataOfLength:intoData:error:] + 155
11 com.apple.MessageFramework 0x003034d6 -[IMAPResponse initWithConnection:error:] + 370
12 com.apple.MessageFramework 0x00303323 -[IMAPConnection _copyNextServerResponse:] + 79
13 com.apple.MessageFramework 0x003030b7 -[IMAPConnection _teardownConnectionWithResult:] + 80
14 com.apple.MessageFramework 0x002fb8ae -[Connection _connectUsingHostname:onPort:securityLayerType:accountClass:] + 1311
15 com.apple.MessageFramework 0x002fb373 -[Connection _connectUsingAccount:securityLayerType:] + 488
16 com.apple.MessageFramework 0x002fada9 -[Connection connectAndSetSecurityLayerUsingAccount:] + 196
17 com.apple.MessageFramework 0x003e397c -[Connection connectUsingAccount:] + 101
18 com.apple.MessageFramework 0x002fa43c -[IMAPAccount _connectAndAuthenticate:] + 292
19 com.apple.MessageFramework 0x00326656 -[IMAPConnectionPool _validateAndCheckOutGateway:forMailbox:allowReconnect:newGateway:] + 409
20 com.apple.MessageFramework 0x004b2eaf -[IMAPConnectionPool _checkOutNewGatewayWithConnection:forMailbox:] + 358
21 com.apple.MessageFramework 0x004b2d43 -[IMAPConnectionPool checkOutNewGatewayWithConnection:] + 49
22 com.apple.MessageFramework 0x002f8859 -[IMAPAccount _getPotentialGatewayForMailbox:options:createdNewConnection:needsSelect:] + 479
23 com.apple.MessageFramework 0x002f83f2 -[IMAPAccount _gatewayForMailboxUid:name:options:] + 160
24 com.apple.MessageFramework 0x002f8294 -[IMAPAccount gatewayForStore:options:] + 159
25 com.apple.MessageFramework 0x00316177 -[IMAPAccount _listingForMailboxUid:listAllChildren:onlySubscribed:] + 95
26 com.apple.MessageFramework 0x00315ce3 -[IMAPAccount _listingForMailboxUid:listAllChildren:] + 105
27 com.apple.MessageFramework 0x0031555c -[IMAPAccount _synchronizeAccountWithServerWithUserInput:] + 482
28 com.apple.CoreFoundation 0x9278091d __invoking___ + 29
29 com.apple.CoreFoundation 0x92780308 -[NSInvocation invoke] + 136
30 com.apple.MessageFramework 0x003db26c -[MonitoredInvocation invoke] + 409
31 com.apple.MessageFramework 0x003dae4e -[InvocationQueue _drainQueue] + 772
32 com.apple.Foundation 0x90895dfd -[NSThread main] + 45
33 com.apple.Foundation 0x908959a4 __NSThread__main__ + 308
34 libSystem.B.dylib 0x93a89155 _pthread_start + 321
35 libSystem.B.dylib 0x93a89012 thread_start + 34
Thread 15:
0 libSystem.B.dylib 0x93a58266 mach_msg_trap + 10
1 libSystem.B.dylib 0x93a5fa5c mach_msg + 72
2 com.apple.CoreFoundation 0x92700e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x92701aa8 CFRunLoopRunInMode + 88
4 com.apple.MessageFramework 0x002ffb52 _handleRequestWithTimeout + 2163
5 com.apple.MessageFramework 0x0030457d -[_NSSocket readBytes:length:error:] + 154
6 com.apple.MessageFramework 0x00304107 -[Connection _readBytesFromSocketIntoBuffer:amount:requireAllBytes:error:] + 89
7 com.apple.MessageFramework 0x00303fc2 -[Connection _fillBuffer:] + 853
8 com.apple.MessageFramework 0x00303b88 -[Connection _readLineIntoData:error:] + 70
9 com.apple.MessageFramework 0x00303b00 -[IMAPConnection _readLineIntoData:error:] + 71
10 com.apple.MessageFramework 0x00303988 -[IMAPConnection(MFPrivate) _readDataOfLength:intoData:error:] + 155
11 com.apple.MessageFramework 0x003034d6 -[IMAPResponse initWithConnection:error:] + 370
12 com.apple.MessageFramework 0x00303323 -[IMAPConnection _copyNextServerResponse:] + 79
13 com.apple.MessageFramework 0x003030b7 -[IMAPConnection _teardownConnectionWithResult:] + 80
14 com.apple.MessageFramework 0x002fb8ae -[Connection _connectUsingHostname:onPort:securityLayerType:accountClass:] + 1311
15 com.apple.MessageFramework 0x002fb373 -[Connection _connectUsingAccount:securityLayerType:] + 488
16 com.apple.MessageFramework 0x002fada9 -[Connection connectAndSetSecurityLayerUsingAccount:] + 196
17 com.apple.MessageFramework 0x003e397c -[Connection connectUsingAccount:] + 101
18 com.apple.MessageFramework 0x002fa43c -[IMAPAccount _connectAndAuthenticate:] + 292
19 com.apple.MessageFramework 0x00326656 -[IMAPConnectionPool _validateAndCheckOutGateway:forMailbox:allowReconnect:newGateway:] + 409
20 com.apple.MessageFramework 0x004b2eaf -[IMAPConnectionPool _checkOutNewGatewayWithConnection:forMailbox:] + 358
21 com.apple.MessageFramework 0x004b2d43 -[IMAPConnectionPool checkOutNewGatewayWithConnection:] + 49
22 com.apple.MessageFramework 0x0043bce1 -[IMAPAccount recoverFromConnectionLoss] + 221
23 com.apple.CoreFoundation 0x9278091d __invoking___ + 29
24 com.apple.CoreFoundation 0x92780308 -[NSInvocation invoke] + 136
25 com.apple.Foundation 0x908ca88e __NSFireDelayedPerform + 382
26 com.apple.CoreFoundation 0x927018f5 CFRunLoopRunSpecific + 4469
27 com.apple.CoreFoundation 0x92701aa8 CFRunLoopRunInMode + 88
28 com.apple.MessageFramework 0x0046850c +[NSRunLoop(MessageExtensions) _flushQueuedEventsAddingSource:] + 211
29 com.apple.MessageFramework 0x003dbf64 +[NSRunLoop(MessageExtensions) flushQueuedEvents] + 47
30 com.apple.MessageFramework 0x0032cd72 -[IMAPMailboxSyncEngine _unlockIfProcessedResponsesWithMonitor:] + 6254
31 com.apple.MessageFramework 0x00329e0c -[IMAPMailboxSyncEngine _goWithMessages:] + 395
32 com.apple.MessageFramework 0x002f3e0b -[LibraryIMAPStore openSynchronouslyUpdatingMetadata:withOptions:] + 227
33 com.apple.MessageFramework 0x002f3d22 -[LibraryIMAPStore openSynchronouslyUpdatingMetadata:] + 50
34 com.apple.MessageFramework 0x00312af4 -[LibraryIMAPStore _fetchForCheckingNewMail:] + 71
35 com.apple.MessageFramework 0x00312aa7 -[LibraryIMAPStore checkNewMail] + 42
36 com.apple.MessageFramework 0x0043cba9 -[IMAPAccount fetchSynchronouslyIsAuto:] + 166
37 com.apple.CoreFoundation 0x9278091d __invoking___ + 29
38 com.apple.CoreFoundation 0x92780308 -[NSInvocation invoke] + 136
39 com.apple.MessageFramework 0x003db26c -[MonitoredInvocation invoke] + 409
40 com.apple.MessageFFixed! Used Command+R at start-up and used Disk Repair. Cheers.
-
ITunes and Quicktime will not start on new PC using Vista
Hi everyone,
I just bought a new PC using Vista "Home Premium" edition. No previous version of iTunes on PC. I downladed iTunes 7.6. When I try to start iTunes Windows error msg says "iTunes has stopped working check on-line for a solution and close the program". When I click on the link provided it just brings me back to the same page where I already downloaded iTunes 7.6! When I try to start Quicktime I get the same error msg.
Any suggestions on how to fix the problem?
Thank-you in advance for your help.
NatI had the exact same problem. Just use this article:
http://support.apple.com/kb/TS1717
What ended up happening for me was that it was a user-specific problem. For that, just follow these steps (taken from the above article):
Remove iTunes Plug-ins
third-party iTunes plug-ins can cause many issues, particularly if the plug-in has not been updated to be compatible with new versions of iTunes. iTunes plug-ins are located in the following location:
C:\Users\username\AppData\Roaming\Apple Computer\iTunes\iTunes Plug-ins
Remove iTunes Preference files
Some of the files that iTunes uses to store settings and preferences may be corrupt and cause issues. iTunes has two folders where preferences are saved. Move one of them to the desktop and test to see if the issue persists. If it does, move it back and remove the second folder. The location for the two preference folders are:
C:\Users\username\AppData\Local\Apple Computer\iTunes
C:\Users\username\AppData\Roaming\Apple Computer\iTunes
Hope this helps. -
After installing Windows XP SP3, iTunes and Quicktime crash at startup
I use iTunes almost every day, and until now have had almost no problems. But as of Sunday afternoon 5/11/2008, I found iTunes crashed on startup. Soyon after, I discovered Quicktime had the same problem. For both apps, I tried rebooting, upgrading, uninstalling/reinstalling, running Norton 2008 virus scan and registry cleaner. Same problem no matter what I did.
I just noticed, though, that my Windows Update (which I have naively set to automatic) history shows that, on that same day, it automatically installed Windows XP SP3. Coincidence... hmm.
So while I patiently wait for the uninstaller to complete the removal of SP3, I'm wondering if anyone else has had similar problems.Great link, thanks for posting it. I followed the advice therein, but unfortunately it didn't help. For the record, here's what I've done recently:
0) Removed SP3.
1) Removed all of the following:
Apple Mobile Device Support
Apple Airport Express
Apple Software Update
Bonjour
Quicktime
iTunes
2) Deleted all remaining folders related to the above apps from c:\Program Files.
3) Ran Norton 360 (2008) registry cleanup.
4) Ran Norton 360 (2008) virus scan (nothing found).
5) Deleted the following folders (Angela is the user account):
c:\Documents and Settings\All Users\Application Data\Apple
c:\Documents and Settings\All Users\Application Data\Apple Computer
c:\Documents and Settings\Angela\Application Data\Apple
c:\Documents and Settings\Angela\Application Data\Apple Computer
c:\Documents and Settings\Angela\Local Settings\Application Data\Apple
c:\Documents and Settings\Angela\Local Settings\Application Data\Apple Computer
6) Rebooted.
7) Downloaded and installed iTunes 7.6.2.
8) Rebooted (just coz I love rebooting).
9) Tried to execute iTunes, get error dialog: "QuickTime Player has encoutered a problem and needs to close."
10) Tried to execute QuickTime, get same dialog.
At this point I'm thinking I've got a bad DLL under c:\Windows... -
ITunes and Quicktime won't start up.
I've tried installing and re-installing iTunes about three times now, and each time it'll seem to have installed successfully, but whenever I try to tell the program to start up, it just literally does nothing. I tried to uninstall Quicktime it starts the uninstall, then comes up with an error saying "Fatal error during" with no other text. I click Ok, the window closes and the uninstall is cancelled, with nothing being changed. please help
*Replying to eddy*
An exception occurred while trying to run “C:\WINDOWS\system32\shell32.dll,Control_RunDLL“C:\WINDOWS\system32\QuickTime.c pl”,QuickTime
Perfect! Thank you eddy.
Okay, we're not just dealing with a broken QuickTime here. Some other application (of the same general type that I asked about earlier, or possibly a game) has installed older versions of QuickTime program files in your \system32\ folder. That's what is causing the QuickTime (and iTunes) launch problems, and it's also interfering with your QuickTime uninstalls (producing that fatal error message). So we're going to have to clean that stuff out as well (or else your QuickTime and iTunes are still not going to launch, even after we've fixed your QuickTime).
Preliminaries
Download and save a fresh copy of the QuickTimeInstaller.exe (QuickTime installer file) to your hard drive. (Don't try to run the install on line, and don't start the install just yet.) Get the QuickTime installer that doesn't mention iTunes:
http://www.apple.com/quicktime/download/
*Uninstall and clearing program files and folders phase*
Download and install the Windows Installer CleanUp utility from Microsoft:
http://support.microsoft.com/kb/290301
Now run the utility ("Start > All Programs > Windows Install CleanUp"). In the list of programs that appears in CleanUp, select any QuickTime entries, and click "Remove". Quit out of CleanUp.
Now we'll clear away the leftover QuickTime program files and folders.
Open My Computer. Go "Tools > Folder Options" and click the "View" tab. Make sure that "Show hidden files and folders" is selected and that "Hide extensions for known filetypes" is unchecked. Okay out of the Tab.
Now open "Local Disk (C:)" or whichever drive your Program files are installed on.
Open the "Program Files" folder.
Right-click on the QuickTime folder and select "Delete".
Go back into My Computer and open your C drive.
Open the "Windows" folder.
Open the "system32" folder.
Look for any files or folders with Quicktime in the file name. Delete any such files/folders that you find. (Can't tell you precisely what to look for, because what QuickTime componentry gets dumped in there depends on which program did the dumping.)
Now empty your recycle bin and restart the PC.
*Reinstall phase*
Don't open any other applications after the restart. Now start the reinstall by doubleclicking the QuickTimeInstaller.exe file you downloaded earlier.
Does that install go through okay? If so, do QuickTime and iTunes start launching again? -
ITunes and Quicktime crash when opened!!!
Ok, I'm kind of panicking.
I have the iPhone 4 now and I updated my iTunes last week. It was working fine until today. I got a bonjour disable message, and now neither application will work. I then check my services and bonjour was started. I've been restarting it but it makes no difference as far as itunes is concerned. I have Windows XP. Any ideas?
Many thanks from a very stressed guy up at 3 am attempting to figure this out!
Message was edited by: michael2323
Message was edited by: michael2323Hmmmm didnt think off that. Here's the results though! There was definitely some malicious content on here.
Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org
Database version: 4052
Windows 5.1.2600 Service Pack 2
Internet Explorer 7.0.5730.11
7/9/2010 12:20:18 PM
mbam-log-2010-07-09 (12-20-18).txt
Scan type: Full scan (C:\|)
Objects scanned: 184018
Time elapsed: 54 minute(s), 30 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 0
Registry Values Infected: 3
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 5
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
C:\WINDOWS\system32\0041.DLL (Spyware.Passwords) -> Delete on reboot.
Registry Keys Infected:
(No malicious items detected)
Registry Values Infected:
HKEYLOCALMACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\appinit_dlls (Trojan.Witkinat) -> Delete on reboot.
HKEYLOCALMACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\crntdll (Trojan.Witkinat) -> Delete on reboot.
HKEYCLASSESROOT\secfile\shell\open\command\(default) (Rogue.MultipleAV) -> Quarantined and deleted successfully.
Registry Data Items Infected:
HKEYLOCALMACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs (Spyware.Passwords) -> Data: c:\windows\system32\0041.dll -> Quarantined and deleted successfully.
HKEYLOCALMACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs (Spyware.Passwords) -> Data: system32\0041.dll -> Quarantined and deleted successfully.
Folders Infected:
(No malicious items detected)
Files Infected:
C:\WINDOWS\system32\0041.DLL (Spyware.Passwords) -> Delete on reboot.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP94\A0114143.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\wexe.exe (Trojan.Small) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\WORK.DAT (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\wupd.dat (Malware.Trace) -> Quarantined and deleted successfully. -
Whenever i play a hd vdo... Or any file hd quictime crashes n play choppy vdo
N recntly itunes is doin d same thing playin chopy songs ....wic is unbearabl....
Jus bought a macbook pro widout retina half year ago.....bkchoo wrote:
Now, I wish to upgrade from Mountain Lion 10.8.5 to latest version of OS X Yosemite, but I am in doubt and worry if after upgraded to Yosemite, can I still using my Windows XP where I installed now in Mountain Lion 10.8.5 BootCamp?
Yosemite does not allow a new installation of XP, but an existing XP installation is self-contained and will continue to work. Does your XP installation use a FAT partition? You may be better off using NTFS and then upgrading to Yosemite.
Will the Yosemite upgrade process delete my Windows XP partition or crash my current BootCamp? Can I still have an option to load OS X or Windows XP (press 'alt/option' key during boot up) after upgraded to Yosemite?
If you have made any re-sizing attempts to WXP partition Yosemite will cause problems, otherwise the Yosemite upgrade leaves XP untouched.
Are there any specific reasons to upgrade to Yosemite? -
Hi . Ever since I downloaded the last itunes and quicktime update ( a week or so ago), I can't access any movies or video podcasts i have store in itunes on my pc (vista). iTunes crashes and my error reports tell me it is a quicktime error. Do i uninstall and reinstall quicktime, or completely uninstall itunes and reinstall it -- if so, what will i lose? Help, please!
Let's try the following user tip:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows -
Videos freeze and crash PC in itunes and QuickTime
I have Wndows Vista 32 home premium - latest versions of iTunes and QuickTime will not play back music videos I downloaded via iTunes. Videos hang and PC freezes up. These are m4v format videos.
Sounds like you had the same problem I did. Computer would pretty much die when trying to watch video or sync video or photos to my iPod. Moving them to an external hard drive and everything works great again.
-
ITunes and QuickTime stopped working after an upgrade...
I have been pulling my hair out trying to get my iTunes working again. Here is what I have done already in order:
1. Does not work regardless of user (http://docs.info.apple.com/article.html?artnum=302856)
2. Tried running with changes to MSCONFIG
- Ran according to Apple Support Web Site (http://docs.info.apple.com/article.html?artnum=302538)
- Ran in Diagnostics mode
- Ran in /SAFEMODE
3. Uninstalled and removed from any reference from registry
4. Removed iTunes configuration files (http://docs.info.apple.com/article.html?artnum=302386)
5. Installed WinInspector Spy and launched iTunes to see what happened. Unfortunately I have not figured out how to copy and paste the log, but it shows the iTunes window class being created, a bunch of other stuff, then the OfficeWatson class, stuff and then the infamous "iTunes has encountered a problem and needs to close" message. After hitting the Send Error Report, I see the OfficeWatson window being destroyed and that is it. This leads me to believe that the problem is somehow with the outlook integration between iTunes and Windows? So I looked in my Add/Remove programs and sure enough Office and Outlook were upgraded the day after the last time i was able to use iTunes. So I tried uninstalling Office, iTunes and QuickTime. QuickTime refused to uninstalled claiming a fatal error. I then forcably removed it as described in the apple knowledge paper. Another interesting point, when I ran QuickTime, nothing happens, not even a crash message. When I run QuickTime Preferences from the system tray, the dialog shows, but when I click on the FileTypes tab, I get a RUNDLL error: "An exception occurred while trying to run "Shell32.dll, Control_RunDLL "C:\Program Files\QuickTime\QTSystem\QuickTime.cpl".
I also tried running StraceNtX.exe against it, but it doesnt create the right environment for iTunes (it thinks it is Windows 2000 and does have the right service pack).
PLEASE can someone help? This is the second time this has happened to me. The first time was on another computer that came with a "real" restore point (not the stupid one Windows has that does not work) and I solved it by simply restoring back in time. This time I do not have that option!
ARGH - I really do not want to have to use Media Player.
Is there a way to force a stack trace? I am a UNIX programmer and not familiar with Windoze.
Bryan
DELL Latitude 820, Intel Core 2 Duo, 4GB RamIt sounds as though things have got pretty screwed up. If you couldn't clean things up properly with the MS installer cleaup, there is thread on cleaning up uninstall information in the registry.
http://discussions.apple.com/thread.jspa?messageID=3637190�
I am not sure that I have anything more to offer as you appear to have done most things. Have you tried turning off all security software while doing the install, and doing the MSconfig thing with just Quicktime. Presumably your system is free of malware?
As a matter of interst, what happens if you have the task manager running when you start Quicktime, does it start and then stop, or keep running or not start at all?
A few people seem to have these intractable problems and the forum expert on this has been away since christmas, but you could try searching the forum for "b noir" posts about install/launch problems.
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