ITunes and Quicktime don't play videos properly! HELP!

While playing mp4 video's, my iTunes and Quicktime won't play mp4 properly! They play the sound, but the picture is al green with wierd writings on it..
I tried:
- re-installing iTunes and Quicktime to both earlier versions
- installing all possible codec's
And when I want to put it on my iPod it crashes everything..
Anyone know whats wrong? Or does anyone have the same problem?

Hello,
You can find additional information and troubleshooting steps from the following article: http://support.apple.com/kb/HT2729
The symptom you mention is addressed in one of the FAQ's on the page.
Have you tried one of the free videos from the iTunes Store? You can find free video and music content on the iTunes Store. The "Free on iTunes" section is generally towards the bottom of the center column of the window.
Charles

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