ITunes and Quicktime hanging on start up after Quicktime v7 update

Heya,
After updating my OS from 10.3.4 to 10.3.8 then 10.3.9 and installing Quicktime v7 iTunes and Quicktime hung on start up. Neither load. All i wanted was to get ready for adding video to my iPod and now nothing loads at all! Any Ideas??
Thanks
G5 Mac OS X (10.3.9) ipod

Same exact problem here. Obviously this is not our computers, it's a bug in the new release of itunes and/or quicktime.

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It sounds as though things have got pretty screwed up. If you couldn't clean things up properly with the MS installer cleaup, there is thread on cleaning up uninstall information in the registry.
http://discussions.apple.com/thread.jspa?messageID=3637190&#3637190
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As a matter of interst, what happens if you have the task manager running when you start Quicktime, does it start and then stop, or keep running or not start at all?
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Now I checked the audio configuration and nothing was changed or anything, that has not been touched at all, so I still think it had to do with the update. The next error was came up when I tried to open Quicktime and it read:
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This application has requested the Runtime to terminate it in an unusual way.
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try doing following the steps in these articles
http://docs.info.apple.com/article.html?artnum=31115
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http://docs.info.apple.com/article.html?artnum=93976
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After completely uninstalling iTunes and QuickTime, registry keys remain!

I have completely uninstalled iTunes and QuickTime from my PC (OS = XP Home) and deleted all folders and files associated with Apple, iTunes or QuickTime that were not removed during the normal uninstall procedure.
Also, I have cleaned my registry using Registry Mechanic. However, about 120 registry keys for iTunes and QuickTime stubbornly remain. I have tried to remove them several times, but on the next scan they are still there. Manual removal using Regedit also fails, resulting in the message:
"Cannot delete **: error while deleting key".
I don't understand how a program that has been completely deleted can still have registry traces. The offending keys (listed below) are in the Custom Controls section. How can I delete them?
Location: HKEYCLASSESROOT\daap\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\daap\shell\open\command
Value : (default) = C:\Program Files\iTunes\iTunes.exe /url "%1"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\itms\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\itms\shell\open\command
Value : (default) = C:\Program Files\iTunes\iTunes.exe /url "%1"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\itmss\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\itmss\shell\open\command
Value : (default) = C:\Program Files\iTunes\iTunes.exe /url "%1"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\itpc\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\itpc\shell\open\command
Value : (default) = C:\Program Files\iTunes\iTunes.exe /url "%1"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.aa\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-130
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.aa\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.aa\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.aax
Value : FriendlyTypeName = @C:\Program Files\iTunes\iTunes.Resources\iTunesRegistry.dll,-4
Parsed : c:\program files\itunes\itunes.resources\itunesregistry.dll
Location: HKEYCLASSESROOT\iTunes.aax\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-130
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.aax\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.aax\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.aif\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-132
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.aif\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.aif\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.aifc\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-132
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.aifc\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.aifc\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.aiff\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-132
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.aiff\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.aiff\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.BurnCD\shell\burn\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /AutoPlayBurn "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.cda\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-256
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.cda\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.cda\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.cdda\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-256
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.cdda\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.cdda\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.ImportSongsOnCD\shell\import\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /AutoPlayImportSongs "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.ipa
Value : FriendlyTypeName = @C:\Program Files\iTunes\iTunes.Resources\iTunesRegistry.dll,-203
Parsed : c:\program files\itunes\itunes.resources\itunesregistry.dll
Location: HKEYCLASSESROOT\iTunes.ipa\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-163
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.ipa\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.ipg\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-162
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.ipg\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.ipg\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.ipsw\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-163
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.ipsw\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.itb
Value : FriendlyTypeName = @C:\Program Files\iTunes\iTunes.Resources\iTunesRegistry.dll,-204
Parsed : c:\program files\itunes\itunes.resources\itunesregistry.dll
Location: HKEYCLASSESROOT\iTunes.itb\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-165
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.itb\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.itb\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.itl\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-145
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.itl\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.itl\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.itms\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-161
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.itms\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.itms\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.itpc\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-148
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.itpc\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.itpc\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.m3u\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-149
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.m3u\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.m3u\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.m3u8
Value : FriendlyTypeName = @C:\Program Files\iTunes\iTunes.Resources\iTunesRegistry.dll,-205
Parsed : c:\program files\itunes\itunes.resources\itunesregistry.dll
Location: HKEYCLASSESROOT\iTunes.m3u8\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-149
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.m3u8\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.m3u8\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.m4a\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-141
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.m4a\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.m4a\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.m4b\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-143
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.m4b\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.m4b\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.m4p\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-143
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.m4p\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.m4p\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.m4r
Value : FriendlyTypeName = @C:\Program Files\iTunes\iTunes.Resources\iTunesRegistry.dll,-202
Parsed : c:\program files\itunes\itunes.resources\itunesregistry.dll
Location: HKEYCLASSESROOT\iTunes.m4r\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-164
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.m4r\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.m4r\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.m4v\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-141
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.m4v\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.m4v\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.mov\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-135
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.mov\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.mov\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.mp2\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-137
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.mp2\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.mp2\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.mp3\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-129
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.mp3\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.mp3\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.mpeg\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-133
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.mpeg\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.mpeg\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.mpg\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-133
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.mpg\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.mpg\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.pcast\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-148
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.pcast\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.pcast\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.PlaySongsOnCD\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /playCD "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.pls\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-149
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.pls\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.pls\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.rmp\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-148
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.rmp\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.rmp\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.ShowSongsOnCD\shell\showsongs\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /AutoPlayShowSongs "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.wav\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-134
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.wav\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.wav\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.wave\DefaultIcon
Value : (default) = C:\Program Files\iTunes\iTunes.exe,-134
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.wave\shell\open\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\iTunes.wave\shell\play\command
Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
Parsed : c:\program files\itunes\itunes.exe
Location: HKEYCLASSESROOT\QuickTime.m15\DefaultIcon
Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe,-130
Parsed : c:\program files\quicktime\quicktimeplayer.exe
Location: HKEYCLASSESROOT\QuickTime.m15\shell\open\command
Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe "%1"
Parsed : c:\program files\quicktime\quicktimeplayer.exe
Location: HKEYCLASSESROOT\QuickTime.m1a\DefaultIcon
Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe,-130
Parsed : c:\program files\quicktime\quicktimeplayer.exe
Location: HKEYCLASSESROOT\QuickTime.m1a\shell\open\command
Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe "%1"
Parsed : c:\program files\quicktime\quicktimeplayer.exe
Location: HKEYCLASSESROOT\QuickTime.m1s\DefaultIcon
Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe,-130
Parsed : c:\program files\quicktime\quicktimeplayer.exe
Location: HKEYCLASSESROOT\QuickTime.m1s\shell\open\command
Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe "%1"
Parsed : c:\program files\quicktime\quicktimeplayer.exe
Location: HKEYCLASSESROOT\QuickTime.m1v\DefaultIcon
Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe,-130
Parsed : c:\program files\quicktime\quicktimeplayer.exe
Location: HKEYCLASSESROOT\QuickTime.m1v\shell\open\command
Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe "%1"
Parsed : c:\program files\quicktime\quicktimeplayer.exe
Location: HKEYCLASSESROOT\QuickTime.m75\DefaultIcon
Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe,-130
Parsed : c:\program files\quicktime\quicktimeplayer.exe
Location: HKEYCLASSESROOT\QuickTime.m75\shell\open\command
Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe "%1"
Parsed : c:\program files\quicktime\quicktimeplayer.exe
Location: HKEYCLASSESROOT\QuickTime.mp2\DefaultIcon
Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe,-130
Parsed : c:\program files\quicktime\quicktimeplayer.exe
Location: HKEYCLASSESROOT\QuickTime.mp2\shell\open\command
Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe "%1"
Parsed : c:\program files\quicktime\quicktimeplayer.exe
Location: HKEYCLASSESROOT\QuickTime.mpa\DefaultIcon
Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe,-130
Parsed : c:\program files\quicktime\quicktimeplayer.exe
Location: HKEYCLASSESROOT\QuickTime.mpa\shell\open\command
Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe "%1"
Parsed : c:\program files\quicktime\quicktimeplayer.exe
Location: HKEYCLASSESROOT\QuickTime.mpeg\DefaultIcon
Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe,-130
Parsed : c:\program files\quicktime\quicktimeplayer.exe
Location: HKEYCLASSESROOT\QuickTime.mpeg\shell\open\command
Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe "%1"
Parsed : c:\program files\quicktime\quicktimeplayer.exe
Location: HKEYCLASSESROOT\QuickTime.mpg\DefaultIcon
Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe,-130
Parsed : c:\program files\quicktime\quicktimeplayer.exe
Location: HKEYCLASSESROOT\QuickTime.mpg\shell\open\command
Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe "%1"
Parsed : c:\program files\quicktime\quicktimeplayer.exe
Location: HKEYCLASSESROOT\QuickTime.mpm\DefaultIcon
Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe,-130
Parsed : c:\program files\quicktime\quicktimeplayer.exe
Location: HKEYCLASSESROOT\QuickTime.mpm\shell\open\command
Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe "%1"
Parsed : c:\program files\quicktime\quicktimeplayer.exe
Location: HKEYCLASSESROOT\QuickTime.mpv\DefaultIcon
Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe,-130
Parsed : c:\program files\quicktime\quicktimeplayer.exe
Location: HKEYCLASSESROOT\QuickTime.mpv\shell\open\command
Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe "%1"
Parsed : c:\program files\quicktime\quicktimeplayer.exe

Manual removal using Regedit also fails
In regedit, check the permissions on one of the keys that you're failing to remove. Does the user account that you're logged into (while doing the regedit) have full permissions on the key?

CD/DVD Drive disappears after installing itunes and quicktime HELP!

When I have installed itunes and quicktime my cd/dvd player drive disappears?? Has anyone had this problem??

I have had exactly the same problem with my Toshiba Laptop running Vista Home Premium for 5 months. I have continually tried updating and checking this site for a fix, but haven't had a clue. My Son-in-law works for Microsoft and uses iTunes extensively and he can't figure it out either. Toshiba has no answers.
I am beginning to believe that Gates has scored one-up on Jobs by planting something in Vista that crashes the drive when you try to use Apple software.

Error Messages for iTunes and Quicktime, what do I do?

Hello, I'm in need of some help.
Let me walk you all through what I did for the last 4 hours:
(important note: I suck at far too much computer stuff, so I am fully aware that as you read the following, at certain points I probably made the problem much worse than it needed to be, I am not proud of this, but everything you read did happen, stupid as it probably was for me to pursue the problems in the particular way that I did. Hindsight is 20/20.)
I updated my iTunes v7.7 to v8.0 today, and after trying it out for a while decided that I didn't like it and wanted to go back to what I was using before.
So, because I didn't know what else to do, I tried to re-install the original iTunes software that came with my iPod (a 20gig classic I bought in 2004). That version of iTunes was v6.0 (again, 3 years ago).
Part way through the installation process, I got a message that said that, because I had a newer version of iTunes on the computer already, it wouldn't install the version on the disk.
So I uninstalled v8.0, restarted my computer, and installed the v6.0 from the CD-ROM I had.
It was then that I found I had NONE of the 6000+ songs in my iTunes window. I checked my computers files to find that they were still in the library, but my iTunes screen was completely devoid of all my music.
So I tried to get it all back on the player. I discovered that by right-clicking "Play" for the individual files from the folders in my iTunes that they would come up on the player, but that meant that I'd be clicking in 6000+ songs, one by one, till they were all back. I didn't want to do that.
So I tried a system restore (again, read "important note" at top of post). After that happened and I was looking at my desktop again, tried opening iTunes, and it gave me a message that said:
"iTunes has encountered a problem and needs to close. We are sorry for the inconvenience."
And it asks if I wanna send an error report. I decline, then try opening Quicktime. Same message. So I try to uninstall both programs (i know, i know, "important note"), and iTunes uninstalls, Quicktime does not, because, as my computer puts it, "a fatal error occurs."
But since I have iTunes uninstalled, I go to apples site and download iTunes v8.0 again. After waiting for all that to get done, I get the same error message.
So I peruse this very discussion forum, and after looking for a good while at what is being recommended I go to a site and download v7.7 again.
Again, I get the same error message.
So here I am. I've tried working it out myself for the last 4 hours, and I seem to have made things worse.
So please, please, PLEASE, I ask for any help you can provide.
Can I get my iTunes back?
Is my Quicktime corrupted now?
Am I totally screwed?

I had the same problem when I went to upgrade to 8 and then downgrade back to 7.7. To fix this is a little involved, but you can do it. Let me put it this way, I talked my mother through it on the phone, and she has a hard time finding the power button So no worries, I'll help you get back up and running. I am running Vista now, so I am going off of memory for Vista, so bear with me.
I would do the following:
1. Uninstall both iTunes and Quicktime by going to Control Panel-Add Remove Programs, and choosing first Quicktime then iTunes.
2. Clean your registry. Easy now, it is not that hard. To do it, go to http://www.ccleaner.com/download and download CCleaner. It is free and has NO spyware. Install it and run the registry cleaner. It will remove any trace of both programs from the registry. Now you have 2 choices.
3a. Now I would install iTunes 8. Because you already installed it once, it converted its database file that it uses to track the library and play lists up to the iTunes 8 standard.
3b. If you have no problem loosing your playlists and library settings, you can go back to iTunes 7.7. To do this, first search for "itunes.ttl". To do this, go to Start-Search Files and Folders- and type in "iTunes.ttl" Once the search finishes, it will tell you where it is located. Navigate there using Windows Explorer or My Computer and delete it. Now you can install iTunes 7.7 with out any errors. You will not loose any files! just your playlists and it will not remember what is in your library.
As far as adding your songs again, did you try to re-importing your music? If you go to the file menu-add folder to library. It will bring up a dialogue box that will allow you to browse to the folder with your music.
Let me know if this works. I will help in anyway I can.
Good Luck,
linesma

Itunes and Quicktime won't open.

I recently had a problem with Itunes, which deleted anything new I purchased or downloaded. I found out that if I rebuilt the library the problem could be solved, but I didn't want to risk losing any data so I didn't do it. I figured I'd wait for an update that would fix it and a couple days later I downloaded Itunes 7.3.1. The download did not go smoothly at all. During the course of it: it had to stop downloading and download both Itunes and Quicktime seperatly and it kept saying that my Quicktime was not up to date (something it's been saying for the last couple months). I've tried fixing that before, but when I do it prevents me from going into Itunes.
Now after downloading 7.3.1 neither one of the programs will open. Itunes says, "Itunes cannot run because it has detected a problem with your audio configuration." and Quicktime says, "Runtime Error! ... This application has requested the Runtime to terminate it in an unusual way."
I'm starting to get really annoyed with Itunes, for the last couple months it's had nothing but problems. Can someone please help me.
Windows XP

Hi Clyde33.
Itunes says, "Itunes cannot run because it has detected a problem with your audio configuration."
Have a look at this article in the Apple Knowledge Base.
Quicktime says, "Runtime Error! ... This application has requested the Runtime to terminate it in an unusual way."
Check out b noir's response in this thread .

Back to square one: new iTunes and QuickTime CRASH, CRASH, CRASH

I've been struggling with iTunes and QuickTime ever since the upgrade to 6.0.4. Everything worked just fine until then, and has worked fine since I got my iPod last June.
A couple of days after the upgrade to 6.0.4 iTune started crashing, with the error message: iTunes has encountered a problem and needs to close. We are sorry for the inconvenience.
Please note this is only about using iTunes to play music on my computer (my iPod seems to be working fine.)
I've removed iTunes and QuickTime, reinstalled them, and this works for a couple of days, then iTunes starts crashing again (this has now happened twice.)
Strangely, this time, tunes in Party Shuffle at start up (from the last normal exit of iTunes) play just fine, but when I try to play something out of Library or swtich to a different genre or playlist in Party Shuffle, the programme crashes: iTunes has encountered a problem and needs to close. We are sorry for the inconvenience.
I've tried opening QuickTime alone, and it fails to open (no error message) it gets as far as the player, then there's a windows "thunk" and QuickTime closes.
So now I will uninstall, reinstall (starting with QuickTime, which seems to be the real culprit here) and maybe it will work for a couple of days. Computers are supposed to save time, not take up time in this way.
I don't seen any sign or word of a new version of QuickTime with a fix to this problem (many seem to be having it). How long do I have to go on this way. Perhaps the best is just to use another Windows Media Player or Nero ShowTime ... these seem to function without any sort of problem.

Thank you Katrina and MossMan,
I do keep my computer under pretty tight wraps: Outpost firewall, AVG anti-virus, MS Anti-spyware. Ran the Ewido scan as suggested, Ewido did find quite a few cookies it considered of medium threat spyware ... removed these, and this did not resolve the problem with iTunes/QuickTime. Anyway, I'm not sure that cookies can cause programmes to crash?
I still think that it's unlikely that the problem with iTunes and QuickTime starting right after the upgrade to iTunes 6.0.4 and its QuickTime counterpart, is just a coincidence.
And if QuickTime is particularly vulnerable to some malware that none of the security programmes on my machine can find, and malware that has no effect on any other programmes, including other media players, then maybe this vulnerablity should also be something Apple should try to address.
Walter

I am unable to install the newest update for itunes and quicktime because of a bonjour error about path not being located

I have windows 7 and I have been trying to install the newest update for itunes and quicktime but I keep receiving the same Bonjour error. I even tried to do it manually and no luck. I also tried to unistall bonjour but it would not even allow me to unistall it either. No matter what I do I get the same error listed below:
The path C:\users\owner\appdata\local\apple\apple software update\bonjour64.msi cannot be found. verify that you have access to this location and try again or try to find the installation package "bonjour64.msi" in a folder from which you can install the product bonjour.
I would greatly appreciate any help because this appears whether i am trying to install the updates or remove bonjour to reinstall. I am stuck.
Thank You in advance!!!

The path C:\users\owner\appdata\local\apple\apple software update\bonjour64.msi cannot be found. verify that you have access to this location and try again or try to find the installation package "bonjour64.msi" in a folder from which you can install the product bonjour.
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on 25 June 2010. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove".
Quit out of CleanUp. Restart the PC, and try another iTunes install. Does it go through properly this time?

ITunes and Quicktime hanging on start up after Quicktime v7 update

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