ITunes and QuickTime help please?

I bought some videos in the iTunes Store and they play perfectly fine in iTunes but when I try to play them in the QuickTime Player, the video is slow with still images and a green or black screen. I just hear the audio but the video is messed up. Can you please help me? I don't think there is a problem with the video or audio format because I bought the videos from iTunes. Maybe my computer just doesn't have enough power to play the videos perfectly. Please help and thanks in advance! And remember, I have Windows Vista Home Premium.

Hi ccduh1,
Try the tips in this article: http://support.apple.com/kb/TS1718
This forum is for iPhone specific questions. You'll have better luck asking the iTunes for Windows questions in this forum: http://discussions.apple.com/category.jspa?categoryID=150
Jason

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